The rudeness of the counter staff at the register could improve drastically as I am a United States…read moreAir Force veteran but I was told I needed to be in uniform to receive a discount for the wonderful food that is served at the establishment the girl at the register was extremely rude and we felt very rushed when we were being served as well there is definitely room for great improvement in this area

We eat at Jersey Mikes fairly frequently while travelling. Their gluten free roll beats all the…read morecompetition. This is by far the best run Jersey Mikes we have visited. Its exceptional. We travel by RV and have stopped in Morgantown, Scranton and Annapolis locations, all disappointments. The Hurricane/Teays Valley location consistently provides quality food and service.

When I walked into this Five Guys location, I was greeted warmly with "Hello, welcome to Five…read moreGuys," which was a great start. My order was taken quickly, and the food was prepared fast and tasted fresh. Most of the staff I encountered were pleasant and professional. Unfortunately, I did have a negative experience with one employee that really stood out. While I was waiting and leaning on a table, a staff member came around spraying and wiping tables nearby. Instead of waiting until I had moved or politely asking me to step aside so he could clean, he started spraying and wiping the very table I was leaning on--without saying "excuse me," "sir, could you move," or offering any kind of courtesy. As a customer, that came across as rude and unprofessional. Simple communication and respect go a long way, and in this case, there was none. Even after I moved and looked at him, he didn't acknowledge me or offer any apology. It left me feeling as though the action was dismissive, if not deliberately disrespectful. To be clear, the rest of the team did a good job and the food itself was up to Five Guys standards. But this one interaction left a negative impression on my visit. I hope management will address this so that all customers are treated with the same level of courtesy and respect that's expected in customer service.

Love this location food is always fresh!! Employees are so friendly. Always my go to when I want a…read moregood burger!

Honestly one of the best meals I've had at Panera! Stopped…read moreby on a road trip with a lot more road ahead.... Easy on/ off road access for those traveling. Counter employee, Deborah, was super friendly. Got my usual pic two, but my first cup of autumn squash soup of the season. I honestly should have just gotten a bowl- creamy and delicious. Paired it with my standard chicken frontera sandwich ( half), which I was too full to finish. I've been deferring to the staff to give me either chips or the baguette and have always been given chips, but today was the latter. My piece was fantastic-- soft inside and not too well done outer----omg. Thanks for a fantastic meal!

Staff are very nice and sweet! Restaurant looks tidy and the food is great. Thank you for your…read moreservice :)

It's not fancy but it's quick and consistent! I'd never been and my MIL said you have to go at…read moreleast once! We pulled in real quick and ordered immediately! I had to have the Politician. A biscuit with thick cut fried bologna, egg, no cheese. I love a good bologna! So if you're ever in a hurry and rolling through WV, pull on over! Grab a biscuit or some potatoes w amazing sausage gravy! Go there, get some. Life is too short for boring food!

This place is awesome! I kind of chuckled when I saw the name as I've never heard of it before…read more(being from Florida). All I could think of was the move line from Slingblade..."Y'all got any biscuits fer sale in there?" I usually get a bacon, egg and cheese biscuit meal from McDonald's and that makes for a satisfying breakfast. I ordered the same meal here and it was SO much better! The biscuit was huge and the bacon crispy. And a real egg! Order at the counter and they bring it to your table. Fast and friendly! I'll have to see how many breakfasts I can squeeze in to my 10 day stay in Hurricane. I'm sitting here on the 2nd morning in town on my second visit here. I'll likely be back tomorrow.

I had the pleasure of being helped by Bryant, Cailyn, Reece and Mikaylah! HANDS DOWN; best SERVICE…read moreEVER! Not only were they friendly with their smiles, as my husband and I walked through the door, on a 'much NEEDED* date night.... They made it so much better! Our food was PERFECTION and so DELICIOUS!, the service put it over the top! BEST FAST FOOD ANYWHERE NEAR THE TRI-COUNTY LINES!!!! I don't care if I'm a millionaire; this is one of our 'date-night' spots from here on, out! Thank you to ALL of you, employees! You deserve tips!!! If anyone stops by, throw them all a buck or two! Buy them a coffee! Q

Love our local DQ. Yes teenagers work here but this is a great first job for them. They are always…read morefriendly. Now, we just need to get them all trained to deliver a consistent dipped cone.

As a previous employee here...please do not eat here. There are workers who drink on the job, who…read moreare genuinely rude to customers in presenting window and drive thru. They make food with NO gloves on 75% of the time, and dont wash their hands. How I knew? They were out of soap dispenser stuff for a week. Waiting until trucks came by. They dont follow protocol with employees so honestly managers and employees just eat what they want. Its dirty, in the back theres sauce containers that deadass just are splattered on the walls and let flies gather around it until its time to clean for the inspector comes around. One employee rolls blunts on the food line, imagine if that gets in your kids burger or sandwich. Im being so serious, please, for your HEALTH. do not eat here.

This location is absolutely filthy. Floor is sticky, walls and tables were covered with residue…read moreand unwiped splashes. Bathroom was abhorrent. It has obviously taken awhile for the conditions to deteriorate to this level. The Health Department needs to get involved.

Overpriced but delicious nonetheless! Staff have always been friendly and the establishment is…read morealways clean and orderly.

The grilled Greek chicken n cheese pita was off the chain! Delicious…read more Will definitely return when back in the area.

Well this is nice! Extra bit of protein and they didn't even charge me! Lid was on so it didn't…read moreget in there after the restaurant.

OK, I know there sweet tea is usually the best but not today ordered sweet tea and it was watered…read moredown twice

Stopped here for a quick lunch today. Made the mistake of ordering and paying before washing my…read morehands. I opened the restroom door and was appalled! I have never seen such a filthy restroom in even the grungiest gas stations! I lost my appetite immediately! I turned and left and considered demanding my money back ($27 for 3 chalupas, nacho fries and a medium drink) but did not want to make a scene. I doubt if anyone would have cared! Needless to say I have cut them off my list.

Waited 10 minutes for food to be prepared. No other fault then manager whom pulled the food prepper…read morefrom inside customers to run drive through while she goes to use her phone! She doesnt know how to run a restaurant!

We have ate here many times but after today we won't be going back. I got my order saw they had…read moreput mustard on my sandwich. I immediately took it back the cashier tried putting the error on me. I said I told you no mustard, the woman (I assume she was a manager) said it comes with mustard. I replied I told him I dont want it, she grabs it and said I'll remake it. Our sandwiches were pitiful. They should call them lettuce subs, the meat was very scarce. They were nothing like we've ever ate there. They normally drop fries when you order but not this time, They weren't hot. Considering the attitude I got from the staff regarding the error on my sandwich I didn't say anything about them being cold. We will not go back.

Ordered take out and watched as they prepared it and was shocked at the lack of awareness of basic…read morecleanliness. I watched as two people who were preparing food both took their cell phones out of their back pockets and checked messages while they were handling food! The phone is touching your face and less than an inch from your mouth--just yuck! I then watched a third employee handle her face/nose before touching a sandwich with unloved hands to wrap it up. Guess I was in shock and didn't say anything but after thinking about it, it went in the trash at home and I ate leftovers. This store also operates in slow motion. Even when empty prepare for a wait. And the fries were obviously prepared well ahead of time.