Service: 4/5 Massage: 4.5/5…read morePrices: 10/5 A recent visit to NY had me seeking a massage from a local spot and was thrilled to have stumbled upon this spot. With their super affordable prices (cash vs card), I booked a 90-min combo massage for $80 (60-min body and 30-min foot) and arrived early in anticipation. They started me off with the foot massage which was divine. It was hands down one of the best foot massages I've had this year. After a brief wait, another masseuse came in and I was asked to turn over so that she could work on my back. Thinking they start off with the back and then finish with the front, I turned over. The back massage, which ended with a hot stone massage, was good. The reason for my 4 stars was not because of the quality of the massage (I enjoyed them and plan on returning) but because I was expecting a full body massage, not just a back massage - and I think that expectation/anticipation made it a bit disappointing for me. Regardless, I'm returning again in January for a full body massage (already booked!) to see whether or not it's a back massage only or the full deal. With the affordability of their prices, should all go well in January, I anticipate I'll be visiting here very frequently, at the very least for one of their top-tier foot massages.

I really appreciate the pricing of the massages here and how much they give for the pricing however…read moreI booked a Swedish massage here and received a deep tissue. I have never had a deep tissue massage before so I was really confused. Lilly who did my massage barely even spoke 3 words to me. There was no music during just silence which I didn't love. And now it's 2 days later and I still feel like I've been hit by a bus. My back in so much pain and I feel exhausted.

I'm not entirely comfortable in that open room setting separated by cloth which reminds me of the…read moreold school ICU and CCUs before the turn of the 21st century. That being said, massage from Ty exceeded my expectations and is the sole reason why I became a member following the massage appointment which I originally booked as non member. He paid attention to my chronic sports/recreational ailments and aches yesterday by focusing on trigger point releasing techniques. TBH, I was not anticipating such a skilled massage therapist outside of a resort spa/medical environment. Postscript after reading the prior reviews below. I absolutely agree on the website criticisms. It's an awful website. Unintuitive to navigate with misleading narrative that needs to be cleaned up.

My husband booked me a massage at The NOW Massage Colorado Springs as an early Mother's Day treat,…read moreand the studio itself was absolutely beautiful. The front desk staff were incredibly kind and welcoming, the design/vibe was gorgeous, and I loved the calming wave sounds and infused water. I was honestly considering signing up for a membership because the overall atmosphere was so nice. That said, I was unfortunately really disappointed with the actual massage. My husband paid extra for a deep tissue massage because that is specifically what I prefer. I used to be a massage therapist myself before becoming a stay-at-home mom, so I understand there are different styles and pressure preferences, but this did not feel like deep tissue whatsoever. The pressure stayed extremely light for the entire session and honestly felt more like a light Swedish relaxation massage. What made it more frustrating was that the therapist never once checked in about pressure or comfort throughout the session, which would have given me the opportunity to ask for deeper work. Since we specifically paid extra for deep tissue, I left feeling disappointed and honestly a little upset that the service provided did not match what was booked.

Crystal at River flow massage is such a skilled massage therapist. She provides personalized…read moremassage based on your specific needs. She is intentional and caring in her approach. I always leave appointments with Crystal feeling refreshed and relaxed.

From the owner: A small veteran family business , Crystal is the massage therapist,has been massaging since 2016,…read moretrained with Swedish, deep tissue, neuromuscular massage, her techniques combined eastern and western techniques. She has helped lots of people for relaxation, upper back, lower back, neck pain and tightness from repetitive work like sitting on a desk job and so on.

Customer Service: 0.5/5 Massage: 5/5…read more I've been looking for a place that specializes in foot massages only and stumbled upon this massage spot. A 30 minute foot massage was priced at $40, so I figured why not. They tried to upsell me to a full body but I declined. There was a 5-10 minute wait for the masseuse to get there, which I didn't mind. Once she got there, she started immediately. Outside of making me take my toe rings off, the massage was quite relaxing and was exactly what I was looking for and was excited about the prospect of returning. However, when I went to check out, the three ladies all gathered round and listened to our discussion. I decided to leave a tip of $9 (22.5%) and the main one laughed and translated what was happening to her colleagues and then asked me "why not increase to $10, so that it's easier". I replied that $9 was fine, and she laughed again and translated. When you use your credit card, there's a $3 fee, so paying with cash is better. My total was $53 ($40+$9+$3), which still wasn't bad. I've seen the manager's response saying that it's not something they should be doing and that she'll address their pressuring/upselling, but as of my experience today, it doesn't seem to have changed much. If you go, my recommendation is to go with the exact amount (for the massage and tip) in cash so that you don't have to deal with their pushiness.

Did a 90 min couples massage. As a licensed massage therapist of over 10 years, Don't go here. They…read moredidn't ask if there were any medical issues or physical limitations which we did have. They didn't ask if there were areas that we did not want touched. They just went for it. The massage felt rushed and in the middle of my massage, my therapist was switched to someone else. Pretty much redoing what the last therapist already did. Plus, they kept talking throughout the massage. At the end when it was time for tipping. I gave them $10 each because that's what I felt it was worth. the person gave a face and said "but it was 90min". Don't come here. Everything about this place is unprofessional.

Joel at the Briargate location is amazing. I leave my massage feeling great and pain free.read more

My 1st massage with Elements at this location was great, and April was amazing. However, the owner…read moreat this location treats ADULT customers like CHILDREN. I scheduled another appt with April, and they called me back LESS THAN 24 HOURS before my appt and told me I needed a DOCTOR'S NOTE because I have breast cancer. Are you SERIOUS? I think we as ADULTS can make a decision if we can have a massage.or not. Absolutely ridiculous.

Simple but clean setup. Grace did an amazing job of focusing on my neck and shoulder that was…read morecausing me significant pain. Pressure was intense at times but necessary to work out the bad knots. I did not have an appointment, just walked in and they were able to accommodate.

Grace was amazing! I can't wait for my next visit. Her technique and skill is among the best I've…read moreexperienced!

I have always gotten good massages, depending on the masseuse. I'm a hard person to massage, and…read morethey will utilize even the poles and walk on you.

I wanted a foot massage and when I called the lady was very accommodating. It's on a side at a…read morelarge shopping center. The my husband and I got a massage. They had recliners not bed like other places. Then they had a day bed on the side. They put the tub on water and it was extremely hot but it had a tea bag. The lady said it was a detoxifier.I got the man to give me a massage. He had his phone off and it rang twice. He was also burping it was disgusting. The man was extremely rough when giving me a massage. He was massaging my arm with no lotion. I couldn't wait for this massage to be over.

I got my first facial in Colorado with Sherri. She was so professional and knowledgeable. I had a…read moreton of questions and she answered them all. As always the front desk staff is awesome. So nice - it is like visiting with friends every time I go in.

Shout out to Parker who did my 60 minute massage. He was so friendly and wow do I feel great now…read more 10/10