Super frustrated. Maybe they excel in other areas but not keys locked in a car. My insurance…read morecompany called McCanns to come get my keys out of the truck. They arrived promptly. Tried to open my truck for about 2 minutes and left. They didn't call me but called the insurance company to send out a locksmith, which is super expensive and not covered by insurance. 30 minutes later Insurance called another provider scheduled to arrive in an hour. They were able to open the truck in under 5 minutes. I'm sure McCanns has some great qualities but in a pinch I wouldn't suggest them for opening a locked car.

The ONLY reason I'm not giving them 5 stars is because the location is hard to find. The staff at…read moreMcCanns treats you with the respect you want. They really make you feel that your business is valuable to them and do whatever they can to help you. Their staff consistently goes the extra mile to satisfy their customers. I recommend McCanns to all my friends in Dubuque!!

Brett came out after I blew a turbo on my semi . Was very hot outside. He got to me in a timely…read moremanner was very knowledgeable about what he was doing so the job didn't take very long as well as drop me off at a motel for the night. Highly recommend.

My car died just outside of Dubuque as I was passing through. A friend of mine recommended Wenzel…read moreTowing to me so I called them. As I wasn't from the area and it was pouring rain, I simply described where I was on the highway and they knew exactly where I was. Within 15-20 minutes they were able to find me, get my car loaded up and took me to the shop where I had my car fixed. Great speedy and cost effective service. Very pleased with Wenzel Towing.

A huge SHOUT OUT to Donnie's! I couldn't place a review high enough to praise this business. We…read morewere stranded with 2 flat tires and no way to get back on the road. What are the odds a tow truck driver would just happen to see us, stop to help, find us a business with the 4 tires we needed and tow us there. We have no idea what his plans were, or where he was supposed to be, but he was our hero. Pleasant, courteous and a great conversationalist.

Awesome service. Just passing through and had low tire pressure. He pumped it up himself and…read morewouldn't accept our money even though he new we were only passing through and would never buy tires from him. Nice guy very helpful. Had us back on the road in no time.

Can't say how thankful I am for DJ and his family. On a dead head trip from Fort Dodge, IA to…read moreChicago, IL we had some car trouble at 7pm in an area of the country that was far from familiar. DJ was nice enough to not only tow us to his shop but fix our issue that FRIDAY night and have us back on the road by 10pm. The world needs more people like DJ - selfless, willing and welcoming.

From the owner: 24-Hour Towing and Roadside Assistance, Fabrication, Complete Auto and Body Repair, Preferred Shop…read morefor Progressive, Insurance Work, Available on Saturday by Appointment Only, Over 30 Years of Experience. Products: Tires, Hydraulic Hoses, Superior Welding Gases, Steel, Used Cars. Services: DJ Auto Repair Hours Monday-Friday 7:30 am to 5:30 pm, 24-Hour Towing Service, Oil Changes, Brakes, AC Repair, Transmission, Shocks and Struts, Tune-Ups, Replace Engines and Transmissions, Auto Body and Light Truck Repair, Frame Work, Preferred Shop for Progressive, Insurance Work, Available on Saturday by Appointment ONLY, Tires. Brands: Goodyear, Firestone, Falken, Cooper, Carlisle, Hankook, Continental, Superior Welding, Axalta. Location Facts: 1/2 Mile East of Manchester on Old Hwy. 20 (210th St.)

A couple of veterans suggested bringing my car to Big A Auto for my auto repairs and oil changes…read more It started with an email to Tony at Big A Auto and he replied straight away. I needed the rear brakes replaced and honestly I was worried about the cost. Tony set up an appointment to first look at the brakes to see just how bad they were, and then worked in a discount for being military/veteran. I was amazed at how much the cost for the repair was. Needless to say, thanks to my fellow veterans for recommending Big A Auto because I will bring my car here for all her needs. The customer service and honesty is tremendous, and I recommend Big A Auto to everyone! Thank you very much Big A Auto.

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

Service Request was handled well. Knowledgable staff…read more Service was great. I appreciate communication about next steps to keep tires good. I shopped around and price was good.

Horrible. The up-sell that they concentrate on women is and has been horrible for decades. Now they…read morecharge 3 % for using a credit card!!! Never again. Discount tire does not charge the 3%

Was told that McCanns was coming to pick up up my son's car late at night. After the arrival time…read morepast and still no tow truck, I called back to insurance. That's the only way I found that McCanns canceled on me. Insurance said they did find another tow truck, All Hours Towing from Bellevue. No sooner than I hung up with insurance and All Hours Towing was calling me to let me know they were coming and then gave them me another call when they were 10 minutes away. I've never had another tow company do that. My son's car sits low to the ground and I found out that this tow company uses blankets to keep the car from scraping. I don't think I've ever seen a tow truck take such care in loading a car. They told me that they would call me when they delivered the car to the repair place, which they kept their word. I got even a bigger surprise when I found out that they offered to bring my son home instead of having me get dressed and drive out to pick him up. Old fashioned caring and compassionate family business, something you just don't find in today's businesses. They went above and beyond compared to the other tow companies in the area. I highly recommend this company to anyone and they have a woman driver which I know would put me more at ease if it had been me broken down. They are definitely my go-to tow company from now on. The driver was so wonderful to my son and I. A huge thank you to both Amy and Dave, I really appreciate everything you did and bringing my son home to me safely.

From the owner: 24-Hour Availability, Accident Towing, Flat Bed/Rollback Towing, Wheel Lift Towing, Light Duty…read moreTowing, Medium Duty Towing, Insurance Towing, Motorcycle Towing, Long Distance Towing, Winch & Recovery, Repossessions, Impound Services, Roadside Assistance, Jump Starts, Lockout Services, Tire Changes, Gas/Diesel Delivery

My son was having car trouble and they got us in the next day and said he needed a certain part,…read more but they don't put used ones in. So they charged a very minimal price and we were happy with their service and friendliness

Wouldn't have my car worked on any other place in the state! Great owners, friendly environment,…read morehonest people! They will even pump your gas for you! Great convenient store full of soda, snacks, freshly popped popcorn, coffee and more! Also have a nice location downtown Dubuque that is easily accessible near different businesses.

Unprofessional management & incompetent staff! The…read moreincompetency of the service staff was surpassed by managements' feeble attempt at customer satisfaction! A spur-of-the-moment decision for a Labor Day weekend trip led me to the Dubuque ExpertTire for a pre-trip oil change and multiple-point inspection. On the highway, five minutes into our trip I noticed white smoke in the review mirror then noticed the oil-pressure reading ZERO! I quickly decelerated from 70 mph and shut-it-down on the shoulder. A quick check under the hood revealed the oil filter was missing...and oil all over the place, including the sides and back of my Tahoe! I called "expert tire" and they said they would send a tow truck which I said I don't have time for that...all I likely need is someone to come out with more oil, a filter and towels to wipe the oil off the windows so I could continue our trip. After pleading with the condescending manager, she agreed to send someone (five miles). Perhaps sensing my frustration, upon arrival, the young man expediently and politely got my family back on the road. The manager told me to stop in after the trip and she would "make things right". What a joke! She gave me certificates for two free oil changes that expired at the end of the year ...and it was now September 6th! I just shook my head, walked out and threw the certificates in the trash. She lost a potential long-term customer and gains an increasingly bad reputation.

Incompetent - do not go here -simple oil change turned into nightmare when after leaving and…read moredriving a few miles indicator on car showed "low oil" - looked under hood and car and oil everywhere - oil filter cap loose and apparently also drain cap not tightened - called "expert tire" and they said they would send a tow truck which they never did thus after waiting and calling them back with no response took car to BMW dealership after having to stop to add 3 qts of oil on the way - this could have caused major damage to a very expensive car and did cause major hassle and expense as it was - may sue "expert tire" for their incompetence - would give no stars if could and they will be hearing from my attorney