Shabazz and Ali...r the best ther just down home good ppl...the quality work they give u is…read moreEXCEPTIONAL. I have never been to a shop wear they actually show u wats wrong with ur car they will bring the parts out to you and explain to you why things happen ..trust me u won't b disappointed...no matter wat time or wat day it is they will always squeeze you in...me and my daughter just LOVE THEM.plz give them a chance u won't regret it.

Very bad experience! they are very unprofessional. overcharging me for diagnostic. the owner called…read moreme racial slurs just for asking questions. I wouldn't want my worst enemy to be treated that way

My wheel bearing went. They stayed after hours to fix it at a great price and were so nice and…read morefriendly. I was by myself at the hospital, and they made this almost a good thing. Thank you Calvin, Little Calvin, and the rest of you. Sue (2011 Green chevie Silverado). Thanks.

An update. Within a week of my last review the owner called me and refunded the money. Thanksread more

These guys are great! I'm an old-school shop teacher and a…read morefactory-trained mechanic. I've been taking my cars to Northwest Auto for 20 years, with complete confidence that they will do the job right; the way I would do it myself. They just replaced a clutch on my Honda Element and it works like new. I also buy my tires at Northwest Auto. They recommended snow tires for my cars and they were spot-on. I trust their judgement. They are honest, friendly, and professional. I highly recommend Northwest Auto.

I have brought my vehicles to them for years. They are honest ,kind,and have good communication…read moreskills. This week when I took it in for an oil change I asked them if they could find my compass( antioch chrysler lost it when they were fixing a recall ...I will never go back there again!!!) Not only did northwest auto and tire find it they refused to let me pay them for putting it back, if I could give them 10 stars for the service over the years I would.

This was the worst experience I have ever had with a service provider. Communication is…read moreridiculous. Spoke with Cory and Joseph who have no idea what is going on. The worst was Mario who told me to stop calling them. AWFUL PEOPLE FOR CUSTOMER SERVICE.

SCUMBAGS STAY AWAY FROM THIS PEOPLE. MECHANICS have NO…read moreEXPERIENCE LEECHES LEECHES LEECHES A job that was suppose to last under 45 minutes, ended up being 5.5 hrs costing on labor 175/hr $962.50 plus part cost and taxes $2300.39. They don't have any mechanics with experience they claim to get you out as fast as they can but it is a LIE. The mechanic even said to me that this job he does it under 45 minutes maximum 1 hr. He said he would speak to them and explain that it took him longer that expected to see if they lower my costs. Well he never spoke to anyone, and he even called the cops on me for assuming I was living, cops didn't even bother to say anything to me and left. I'm not stupid to leave when they even had my credit card on file. These are the type of LEECHES destroying the trucking industry.

Got an estimate to fix the car. Labor was $742 and parts was over $1300. Went next door to auto…read morezone the exact same parts was $400. The owner got mad because I asked if I could bring my parts and he put me out

We brought our cars here for many years and always received excellent service. Unfortunately, since…read morethe business changed ownership, our experience has been very different. We were charged fees that were never discussed before dropping off the vehicle. These charges appeared after the car had been there for over four days, with no resolution in sight. We were repeatedly told that a part was being ordered daily, yet it never arrived. It's disappointing to have to leave a business we supported for so long and had such great experiences with under the original owners.

I used De Kosta Acosta for the third time today. He was able to get out to me quickly. I am happy…read morethat he uses a flatbed truck to tow my cars. He did a great job taking my car out of my garage and moving it to my mechanic up in Wadsworth. After some negotiations and conceding that it is a year later, we agreed on a cash price and had no problems. I highly recommend.

Great Experience overall! Quick and Reliable for a tow with a ride to the service station. All…read moreaspects were pleasant and calming in a stressful situation. Henry was the perfect assistance.

I have to say that this place used to be great when we lived over there. But after moving and…read moreneeding work done on a car we decided to go back there. NEVER AGAIN! Would not recommend them to anyone. They guys are rude and condescending! Didn't say wanted for free. Said if it's the switch you just fixed it should be free!! You took it twice for same thing and I paid for towing both times!! I was told I must be doing it wrong. Mentioned it was done in August and yes it's a 1985 Camero! We don't drive it much. Never had a problem paying you before. Been going for twenty years! Should count for something! Then I get "well I can't fix it on the street". Like I'm two years old. No shit Sherlock. Im sure I'm not the first to feel that way. Maybe now people will start to speak up! ask for a manager. Oh he is not in! " What do you want lady? " "oh I have other calls coming in" click! Awesome customer service!

Roger & company have been repairing & maintaining my vehicles for about a decade - seven different…read morecars from a 2012 Focus to a 2023 Q5 - and I had to post a review to counter some of the nutcap postings here. They professionally perform the work you request for a fair (not cheap) price. Occasionally they point out another repair/concern but never jump into it until walking you through their opinion (sometimes we do the work, sometimes we let it ride). Above all else, they are trustworthy. Finally, I've been at the counter several times when someone comes in with a vehicle blowing smoke and driving sideways, asking to make it run like new. Or worse yet, some hungover/strung-out person comes in screaming that they have to have their properly towed vehicle immediately! Its contents immediately!! Ect.!!! Simply put, no one likes the warden when YOU have done something very wrong.

Stopped in for some air freshener right quick. There is a pretty nice selection of air fresheners…read moreavailable. Staff is nice and transaction was quick. Store is clean.

Didn't need any car gear but we did need some help with a flat bicycle tire yesterday on the 4th of…read moreJuly. Maxwell was standing by and lent us a helping hand and some good information for the rest of our ride, when I need auto parts I will be coming back here!