I've been seeing Dr. N for over 8 years. He's the absolute best...caring & never rushes you. He…read morehas successfully treated a few digestive issues & other challenges. I can't recommend him enough!

We love Dr. Nicoloff and staff. My husband, infant daughter and I all go for our medical needs. We…read morealways feel heard and well taken care of. Top quality care at every visit.

My daughter was a patient of Dr.Al Zouhayli for about a year or so. He would have her come in every…read moremonth for a reevaluation, and yet none of her prescriptions had changed stayed exactly the same and she could've got 90 day prescriptions through her mail order pharmacy orders but he would not give her the 90 day script instead he would Insisted on seeing her every 30 days so he could charge another doctors office visit every month. And no matter what time her scheduled appointment time was she always had to wait between 1 to 2 hours before she ever got in to see him. One time she had a 9 o'clock appointment to see him and sat in the waiting room and at 9:15 seen him walk in the door. I would not recommend this doctor if you need a neurologist.

We just love Dr. Al . He has saved our family . He has given us hope and compassion. He gave us…read moremedication to help bring my son from nonverbal to verbal. Has answered all of our questions and concerns. The staff is great very helpful and caring . You may have to wait to see the doctor but it's definitely worth the wait . Definitely recommend to anyone needing a child neurologist.

I see Ruth here for reflexology and it's by far and away the best thing that I've ever done for…read moremyself. I have a fairly stressful life, and Dr. Shindler suggested that I give it a go to help relieve stress. Well after my first session, I was driving home, hit a TON of traffic on I-275, and it didn't bother me in the least. It was the strangest feeling in the world - like someone took my mean friend away, and I didn't realize how mean that little guy was until he was gone. I have had reflexology in the past, and thought, "sure this is a nice foot massage", but that is not what reflexology is in the least when you're with Ruth. It's just amazing, amazing work. She's passionate, perceptive, kind, and so so much more. I really don't have enough good words to say about Ruth. Give her a try, and you'll try to hunt me down to thank me for making your life awesome. Dr. Shindler is also awesome. He's very easy to talk to, and is open to different ways of healing, including hypnosis. I did hypnosis once, and he will make a recording of the session for you to do at home. This also helped me reduce stress levels - but obviously you can use hypnotism to help with a lot of different issues. Overall, there aren't enough words to express how thankful I am that this office is here... we so quickly brush off things like stress, and other life stuffs, and how they play a role in our health. Nice to see a doctor's office understand.

I've been taking my daughter to see Dr Schindler since she was born. He's a great doctor. He…read morelistens and works with us to provide the care we want. I first chose his office because they were open to discussion regarding vaccinations. Together, we've made a schedule that works for us. We've also been seen by Michelle Hass, PA-C. She also provides great care. Since originally choosing their office primarily for my daughter, I've since started seeing them myself as well. They've been great with scheduling appointments for my daughter and myself back-to-back.

He's a great doc..he really listens,takes time with the patients and delivers state of the art…read moremedicine.I never feel unheard or dismissed and I'm 75.

I have seen many of Dr Bloch's patients over 25 years. He is very knowledgeable, compassionate,…read moreeasy to talk to ,and attentive. Just remember Bloch is best!!!

Three stars is the average between the totally condescending, patient-hostile front desk staff, and…read morethe high quality doctors. Perhaps the doctors are so busy that the staff attempts to drive away potential patients. Apparently, when a sick patient recently arrived for a scheduled appointment, the staff turned them away because they were sick (could be COVID you know, or not). Requesting that they at least talk to the doctor about their illness via teleconference during their scheduled appointment time, they were seemingly told NO, the doctor can't talk to you (too busy - even though the visit was scheduled?)! So... it seems you should only go to the doctor if you are feeling well... If you can brave the Soviet-style receptionists or somehow sneak past them, the rest is fine.

Five stars for the doctors. Zero stars for the staff (with a few individual exceptions for some…read morenice ones). Excellent doctors, and front desk staff are mostly ok, but when you call to speak with a nurse to get a prescription refill or because of an issue with a prescription? Be prepared for astonishingly awful customer service. I've had nurses who were utterly rude, condescending, and outright hostile when I had a simple question about a possible drug interaction, or just to ask the doctor for a different prescription because of a medical issue. Everyone understands that some medical staff / nurses become jaded and cynical because of the types of drugs that people abuse (which is also not acceptable), but I'm talking about *routine prescriptions* here, like statins and antibiotics. It's appalling how shoddy their listening skills and interpersonal skills are. They are sorely lacking in manners and do not listen. If I didn't like my doctor so much, I would go elsewhere because of the rudeness of the staff. Here's hoping that the doctors and managers weed out the rude staff members and keep the good ones. I avoid calling there because I don't want to deal with them. What a shame.

I went through a few doctors and then I gave up in my 20s because I just decided I don't like…read moredoctors and they never listen to you. Fast forward a few years and I am really interested in doing a blood test to see what kind of deficiencies I have and I had no dr. to go to. Dr. Kapatais was referred to me by a friend whose referrals I trust... so I gave in and went. I honestly didn't know if she'd spend two minutes with me or even do the testing because doctors seem to always want to tell you "you're fine" and send you on your way. I know I am a pretty healthy girl, but I was really interested to see my deficiencies. Not only did Dr.K listen to me, she helped me navigate through my fear of flying, which came up randomly because she actually talks to you and helped me understand more natural and realistic ways of dealing with my health, which is what I was so excited about. I have never felt like a doctor actually cared about me, until I met Dr.K.

Dr. Kapatais is an amazing doctor. She is always attentive and always listens. I highly recommend…read moreher

This doctor has cared less of my bad to horrible upper back and neck injury from work as he sent me…read moreto a psychiatrist and gynecologist instead of a spinal cord and spine specialist, neurologist and psychologist, which were the only body parts severely hurt at work that he voluntarily ignored as badly and carelessly acted that don't exist and therefore I shouldn't be treated any humanly right. Not to mention that the psychiatrist he sent me to ABUSED me through my own (half insane or partially mad) mother and then she left me alone in pain like nothing bad at all happened by saying she (my mother) was responsible for me while she acted very irresponsible by any human act. Totally wrong to be sent in the opposite as wrong direction while you're severely damaged as badly injured from some bad work found around. Not to mention that he FAILED to put as list any LIFTING and MANUAL RESTRICTIONS for my DAMAGED spinal cord and spine that he was well aware of it and any caring family doctor would have done so right, if truly as humanly cared about all my experienced severe PAIN. However he (obviously) acted (beyond) poor minded as ignorant in my (DISCRIMINATION with HEALTH ABUSE) case as he hasn't provided neither any right healthcare treatment nor professional as human needed support needed in which instance he should have done both but he horribly as horrendously intentionally failed at, so my close family and the informed local police department abused me a lot because of his professional healthcare negligence and inhuman treatment applied. To make matters a lot worse not to look to be at any fault, he most likely wanted to pass me for my mother's and brother's combined level of insanity that he's well aware of and that I don't have any of it. However, I do have a lot of frustration because of all maltreatment not well received nor could be tolerated, which is a quite normal reaction once you're aggressed, abused, and ignored to normally react right, and just because of that you don't have to be also inhumanly as badly tortured by anyone as all bad and careless people around. Attached are some pictures of my severe damaged neck and spinal cord from work that he ignored, and as far as the psychiatrist he erroneously sent me to for no valid reason, I've posted what she deserved to receive with all damage made in my house while discriminated as abused by everybody as became disabled. Poor treatment criminal abusive act: wrong!

Dr. Karle has been my doctor since I was young! Appointments are always easy to make, and rarely do…read moreI ever have to wait more than 10-15 minutes past my appointment time to be seen. He's very professional and very friendly, and I have never had a problem with billing or with his staff. I'm moving soon, but I will definitely miss having him as my doctor!

I really just wanted to reiterate my review about Dr Peter Bullach, Dr Robert Brateman & Dr Olga…read moreMondrosova.....My first review hasn't changed ,except for an even better review of everyone & everything in this practice! I have gone to this practice since Dr Brateman was at Providence Hospital bldg. in Southfield, MI back in 1986! * he came to see my newborn baby girl at 11:30 pm after a baseball game and all!! I thought that was pretty unique for a Dr who isnt even the one "on call" to come in and see his newest little patient! Anyway....what I really want to say in only the kindest and nicest way possible to the other reviewer, "Vaquel R."; is that honestly, you had to have caught the office staff on a particularly bad, running late, crazy busy kind of day! I promise you...they are truly "one of a kind" in the way of treating us as patients, but as people first. If Ive ever had to wait, I know that when my turn comes, I will be treated with the same time and respect given to the persons during my waiting time! If they asked you to call back and if you would've said "No, I cannot, this is very important," they would've stopped and helped you! My appointments are always at 4:30 pm, because of a nerve disease and pain, Im unable to drive myself to their office. I must wait for my husband to drive me there after work. They always let me come at that time and when my husbnd and I leave, usually after 5:30-ish PM, there's always t least one or two of the office staff still there calling in prescriptions and doing the "other" stuff required of an appointment personnel and office staff! I too, worked in a setting like this. I worked many years at the U of Michigan hospitals Appt. center. When we turned the phones off, there were usually a couple people still in the cue system waiting to speak to us and make an appt. Also...i had to call scripts, Dr.s offices and do whatever notes, the Drs had left for me to do before I went home. We even couldn't do appointments at 4:55 pm because it takes time to get all of the proper information, and if it were an emergency, we knew the persons would be heading to urgent care or E.R., knowing that we closed in just a few minutes and we couldn't possibly give them the one on one TLC that patients like to get from the office staff. That being said, I just wanted you and anyone who might read your review, to know that this has never been my or my family's experience with this office....but if by some chance that were to happen to me, I would say to myself "well it's only 5 minutes before their phones turn off and Im not having an emergency (because I would know to not call but go to ER!) and what I need, especially if Setting up a new patient appt. for another person; I know that that would take much more than 5 minutes, due to the type of information that is exchanged in this type of phone call! Also, Knowing that just because the phones are sent to the answering service at 5:00 pm, or close to that time depending on who's watch you are looking at; that doesn't mean the office staff grabs their coats and leaves...there's so much to do before they go home and as I've said...Ive left after 5:30 pm nd they're still there making pharmacy calls and other ! Anyways, I'm writing from experience. Like I said, we've been patients there at "Brateman medical ctr" for many years and I truly do know these things I'm writing to be fact. Lastly, it's easier for them and less confusing for incoming patient or Dr. Phone calls, for the staff to answer the phone as "Dr.'s office, can I help you?"! If you're calling for any of the reasons most people would call, you would know right away that you in fact got a Dr's office. Next, it would be terribly difficult for the staff to answer the volume of phone calls that their office gets each day by saying " Dr's Brateman, Bullach & Mondrosova's office can I help you?".....many many times per day. NOR would it really ...only in my lay opinion, be right to answer saying "Dr. Brateman medical center" because then you wouldn't know that Dr.'s Bullach and Mondrosova were a partners in that same medical center! Just a few thoughts.....only because one person views something one way, it is their right to have an opinion, but I promise you....you won't find better Dr's, nurses, M.A.'s, or office staff than these people.....they are "one of a Kind"...in a good way!!! Thank you so much for allowing me to write my experience here and I mean no harm, rudeness or any hurtfulness to the other reviewer.

Dr. Mondrusova took the time to speak to me about the various items I wanted to discuss with her as…read moremy new doctor. I was organized and had my list ready to go, but I was worried she would be short or hurried with me since I wasn't there for an urgent issue. I was greatly pleased that she sat with me, took her own notes, answered my questions, and ordered the various labs (cholesterol, fasting glucose, etc.) that are par for the course, as well as a couple that she thought might be good given some of my concerns about family's illnesses. Nothing seemed forced or overboard, and she was very understanding and matter-of-fact when it came to some sensitive issues. There is a Quest Diagnostics lab in the same building which was naturally convenient as I just went next door for my blood draw. I had no issues with billing or with my insurance company claims. My only complaint has to do with the office staff's phone etiquette that I have experienced before and since. I know now that they answer the phone as just "Doctor's Office", not "Brateman Medical" or something similar, but I honestly couldn't understand them initially and thought I had dialed the wrong number. When I asked whether it was Dr. Mondrusova's office, the woman was rather exasperated as though I hadn't been listening. I called again recently to make an appointment for my partner for a new patient/annual check-up as well. I was busy literally all day with work and had to wait for a couple of afternoon conference calls to finish, so I dialed in at 10 to 5. After following the prompts from the new automated system, a woman picked up - again answering "Doctor's Office" - and I explained I wanted to make an appointment. She cut me off, saying, "Well, can you call back tomorrow morning?" I was so flustered, I said, "Oh. Yes. I guess." And she said, "Good. Thanks," and hung up. The problem is...I can't call back tomorrow morning. I won't be available to make a call until almost noon. Is that too close to the lunch hour? Will I be asked to call back later? I find myself highly annoyed and also concerned about sending my partner to them. This is the kind of customer service issue that would send him right back out the door, and it's already like pulling teeth to persuade him to see a doctor in the first place. It would be so convenient for us both to go to the same practice though. I've answered office phones and worked retail in a previous life, so I know the desire to get out the door as close to closing as possible, but we weren't allowed to stop serving customers until actual close; administrative 'closing' activities were still lower priority. Perhaps the office staff needs a little help at the end of the day to finish expected tasks OR just needs to reset expectations about when they leave v. when the office closes. (Or they need to change their published hours.)