I brought my 2003 Wrangler in to the service dept because my parking brake wasn't holding. The…read moremechanic diagnosed the problem to be my brake drums being grooved. My brake shoes were fine. I gave my approval, and $544 later, drove home. When I got home, I was driving down my driveway slowly and pulled up on the parking brake. It barely even slowed my jeep down. I made an appointment to bring it back on Monday. Monday I was told by the service manager and the mechanic that "the emergency brake isn't meant to hold or stop the jeep, it's just to slow it down in case of a brake failure." Complete flat-out lie meant to just get rid of me. Incompetent and dishonest are two qualities you want to avoid in a service department. Take your vehicle anywhere else. I would avoid Walt's Live Oak CDJR at all costs.

From the owner: Walt's Live Oak Chrysler Dodge Jeep Ram is your friendly neighborhood family owned dealership that…read moreserves the Suwannee, Columbia, Madison, Hamilton, Lafayette, Taylor County, and surrounding communities including Georgia!

Great service. They didn't try to haggle me about the car offer. True to his word. Great skills…read morewith his towing truck. My vehicle was in a storage unit in a tight spot and he successfully placed it on the flatbed. Thank you.

From the owner: We buy junk cars 4 cash in Broward County FL we pay top dollar and junk car removal is free we pay…read morea minimum of $300. Call us today and one of our diligent staff members Will respond at your door in less than an hour with cash and remove your junk car without incident.

I mean, really... - How does one rate such a business other than by these criteria:…read more 1. Did the business have what I wanted? - Yes. 2. Was it worth my while? - Certainly. 3. Would I return? - Certainly - as needed. 4. Would I recommend? - Indubitably. 5. Was the customer service exceptional? - It was. (I put that up there because I get the sneaky suspicion there are a number of regular readers that think I toss out 5-stars liberally). Back story: I'm the sole owner of my 2007 Toyota Prius. Two years after I bought it (Halloween 2009, to be precise), the rear cup-holder assembly snapped off. two of the studded clips broke off, and the other parts that held it in place sheared off as well. Not being a frequenter of the back seat, I pushed its replacement off. Over the years, I looked into how much a new replacement was (OEMs were going for $90 - no ungilded, un "diamond-studded" cupholder for a 2007 Toyota Prius was going to be worth that...) and just never got around to replacing it. Back in 2012 - I remember starting to call up area junk yards but at that point, there hadn't been any Gen 2 Prius's totalled, so I was STILL out of luck. Fast-forward to these past few months. With frequent school trips, the cupholder was just falling off daily - and, well, you need cupholders - so. This morning, I swung by Pick n' Pull - and 'lo, two Gen II Prius's graced their lot (Export section, rows 38 and 46). The Prius in row 46 had seen considerably better days. With all airbags deployed, just getting into the cabin was a challenge - but when I did, some dastardly opportunist made off with the sought-after cupholder. Not to worry, the Gen II in row 38 would surely have what I needed. And it did. Sure, it's the beige color - and I needed the cheapie-cheapie gray one (I'm convinced that the entry-level prius during that period was the grey one - which is mine). I pried it off - and hoofed it back to the cashier. I bought it, a center-console replacement tray, and a replacement shifter knob. All for under $12. So - yeah... - I'm having a purty good day, thank you very much., Customer Service was outstanding to boot.

Nice parts yard. I drive older ford ranger trucks and this place has the parts I need to keep them…read moregoing. Every so often they have percent off sales...ranges from 15-33%....but you must be a member of their club(its free to join). Today I picked up a window regulator, hood latch with cable and a backup pair of jumper cables...my total was 83 dollars...with the 33% 4 day sale for members it dropped to 53 dollars. Went mid-morning so I had relative ease of searching for my donor truck. If those trucks could talk....staff was pleasant and lots of parking. They also have repairable cars, trucks and SUVs for sale if your handy. Some visits I find one truck...other days I luck out and find 5. Neat place....

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

ive been coming here for years,,,,i usually find what i need every time…read more however, i'm very disappointed with this business. i went to get a part from a vehicle...in which it was only "one" of. paid to get in, went to get the part and it was not in the vehicle. how can you not keep an inventory on the items sold? what a waist of time and money.....imagine how many people loose their money becasue a part has already sold. the cashier should be able to tell you if the item has sold especially if they can ask you what part are you looking for. at least allow a entrence pass for another time if they won't refund a blank trip.

Tanner was super helpful. Price was fair. Everything done in under 1 hour. I will use them again.read more

Dreaded selling my SUV. Went online to get Kelly Blue Book value and was immediately inundated with…read morenine different companies soliciting my sale. Jenny from Top Dollar Car was the only one that called and left a very professional and thoughtful voicemail. Kayla came out the next day to give me a fair estimate for my SUV. Everyone I worked with at Top Dollar was very professional and followed through with exactly what they said they were going to do. If you want to sell your vehicle at a realistic price and not have any headaches through the process, your only choice in N. Florida is Top Dollar. - John

I bought a 2025 Jeep Wrangler 4xe from the Gainesville CarMax as a birthday present to myself. I…read morelove the Jeep, but my experience with this dealership has been nothing but frustrating. When I picked up the Jeep, I immediately noticed scratches on the hood and front fenders. I pointed them out before leaving and was assured they would buff out and that I would be contacted to schedule a repair. After I got home, I also discovered two deep chips in the hardtop that were not visible in the original listing photos. The paint was chipped down to the metal, raising concerns about rust. When I went to charge the Jeep, I realized CarMax had only given me half of the charging cable, making it unusable. Since they were closed for the weekend, I called Monday and was told they would have the correct charger ready Tuesday. Before sending my husband to pick it up Tuesday, I called to confirm. Chris, one of the managers, assured me he was looking at the charger while we were on the phone. My husband drove an hour after work only to be told by Scott, the salesperson who sold me the Jeep, that there was no charger and one would have to be ordered. The next morning, I called back to ask how a charger that supposedly existed the day before had disappeared. Chris then told me the charger had actually been there the whole time and that Scott had never asked anyone else if they had it. My husband had to make a second trip after work just to pick up something that should have been handled correctly the first time. I also scheduled an appointment to repair the scratches and chips before leaving for vacation. I explained that I live an hour away and needed the Jeep finished that day. I dropped it off at 8:30 a.m. and didn't receive a single update until 5:00 p.m., when they called to say it was ready. When I arrived, the Jeep had been poorly washed, the scratches looked untouched, and the chips looked like someone had colored them with a black Sharpie. The metal was still visible, and there was black paint smeared around the damage, making it look worse than before. I asked to be reimbursed so I could have a qualified body shop repair it correctly, but they wanted another chance. They asked if they could call me while I was on vacation to schedule another appointment, and I agreed because I wanted the exposed metal repaired before it rusted. Since then, I have heard absolutely nothing. No calls, no follow-up, and no returned messages. I can't reach the service department, and even the main CarMax line has been unable to get anyone in Gainesville to answer. Buying a vehicle should be exciting, especially after spending over 32k and purchasing an extended warranty. Instead, I've dealt with poor communication, wasted trips, inadequate repairs, and complete radio silence. I love my Jeep, but I cannot recommend the Gainesville CarMax based on the way I've been treated after the sale.

I liked the staff but not so much their systems took almost 4 hours to finalize the purchase of the…read morevehicle cause the some of the staff didn't really know what was going on but I still think they were quite nice and gave very insightful information so all and all pretty okay experience but definitely need to work on training and wait times and one other thing the detailing on the vehicle was not the greatest definitely missed spots but other than that okay.

Second time using carmax for a vehicle, since my first purchase and trade in went smoothly. I'm not…read morereally sure why this time around was a complete nightmare. They went up on the fees apparently that are added on during final purchase which isn't calculated until the final purchase. Issue is they have gone up so much on those fees that if you have a pre-approval from your bank or whoever, while using their website information for what the vehicle cost will leave you with a surprise extra 2k to 3k in fees. But, okay I'll roll with that. After the purchase, the car died on me overnight. Had to have it towed next day. They did a little more inspection this time...The vehicle was not inspection properly before being sold. They gave 4 new tires and an alignment on them. Okay I'll roll with that. A few weeks later, my console is telling me something is draining the battery so I called them again to see if they even did a basic inspection on yhe vehicle. They sent me to a local shop that works on bmws etc. Turns out they put a battery that was too small for the vehicle instead of getting the correct battery... Highly likely won't be buying through Carmax again.

The car buying process was fine, Amani was very helpful. Everything after has been a nightmare…read more There is no communication, between themselves and you. I was told something different by every single person I spoke with. They sent me to satellite to get my windshield repaired and didn't bother telling me it would take a couples hours.