I used this company for the first time prior to spine surgery in December, having gotten fitted for…read morea collar to wear post-surgery. Not only were they patient, accurate and helpful in answering my questions, but they were very, very nice and knowledgeable about their products. I have started ordering incontinence supplies from them; again, their customer service and concern for my needs have gone above and beyond my expectations. I highly recommend this company for all your medical and surgical needs.

The service was fantastic they help me a lot with my leg brace I would recommend them highly and I…read morewill go back in the near future

Initial visit was satisfactory. Now, the phone goes unanswered and no call back for messages left…read moreon phone.

After two long weeks dealing with Adapt every single day along with authorization as well sent to…read morethem telling me they indeed provide oxygen for clusters only to find out two weeks later nope! Frusterated and feeling hopeless I came across Baird - Glenside, PA. Spoke to Chrissy who knew exactly what was needed and YES they provide Oxygen for Clusters. Had Neuro fax info needed and you talk about a quick, reliable, smooth operation getting a tank delivered!!!! Id give them a 10 star if i could!!!!! What a relief, The tank, and the correct mask with bag!!!! Appreciate you all!!!!!

My husband and I went into Nuvo Healthcare to check out their massage chairs. Our Sales Rep, Stan…read morewas extremely helpful and patient. He answered all of our questions and patiently helping us try EACH and EVERY floor model until we found the one we loved! It was delivered, set up and ready to go within a couple of weeks. (We were away.) The pricing was very reasonable as we did our due diligence online prior to walking into the store. After the set up they even stayed to show me how to operate this wonderful chair. We are thoroughly satisfied and over the top happy with our purchase! Thank you Stan and Nuvo Healthcare!

From the owner: We are a retail store specializing in the sale of Massage Chairs, Lift Chairs, and Mobility…read moreScooters conveniently located near Philadelphia and all of the surrounding suburbs. Our showroom features the area's largest selection of Massage Chair brands and models, as well as Golden Technologies Lift Chairs and Mobility Scooters. Stop by and see us today!"

The service received at Heart to Heart medical equipment reminds me of "good ole southern"…read morehospitality! The staff team, Marquita and Carol understands exactly what wonderful customer service actually is! Entirely too many business staffers have NO clue what pleasant attitudes and a smile means. At Heart to Heart, you will be quickly reminded what awesome service really is! You will immediately be welcomed in a professionally warm fashion! Thank you Heart to Heart!

Great service. Called to inform us insurance approval…read more We had to use our insurance to order a hospital bed. Called day before delivery to confirm delivery time Friendly

I am really surprised that this place does not have a single review. They are a small owned family…read morebusiness that really cares about their costumers and you do not get service like that anymore. I injured my ankle a few weeks ago and went in to repair my crutches. While I was waiting they insisted on me sitting down on one of their comfortable chairs. They genuinely seemed concerned for me and my well being. I was there because I had broken the bottom of my crutch and I thought I would need a whole new set of crutches. Luckily they had some spare parts in the back and the nice man repaired my crutches for me. I would go back here for any and all of my medical needs. Please note that they do need prescriptions for some items.

What an exceptional experience!! Needed a hoyer lift for my mom. Met Ray who took me under his wing…read moreand pointed me to the right machine and assured me that the machines are tested and repaired if needed. He took his time and helped me...and then helped the next person, and the next...And they deliver! It was the best delivery experience I have had in years. They called the morning of the scheduled day to give me a 1 hr window and showed up on time! And the two delivery guys were great. Showed me how to use the apparatus, etc. I will be going back there for all of my medical equip needs. They have everything, including great service and compassion. Angels on earth!!!

I tried to donate a hospital bed to this place and the experience was terrible. I called…read moreGoodwill medical to say I had a hospital bed to donate and I was told (by a guy, I didn't get his name) that I should wait about 10 days to two weeks for a call back from Goodwill, at which time a pick up would be scheduled. I was asked no questions about any of the features of the hospital bed. After two weeks had passed, I called back, and I was asked by the guy who answered to give scheduling a couple more days. Again, I was asked nothing about the features of the hospital bed. About a week later, a young lady from Goodwill medical called and asked if I was still interested in making the donation. I said yes, but explained that I would not be there on the day of the pick up. She asked me if I could get it outside for the date of pick up and I said I could. And I did. She did not ask me anything about the features of the hospital bed. Upon arrival to the house, the driver (Rick) determined that the bed was not a "hospital bed" and did not pick the bed it. When I spoke to him, he said it is not a hospital bed because it does not raise and lower, and does not have wheels. He then said well, it is at least not the kind of a hospital bed that Goodwill sells. Rick went on to say that there are 7 people who work in the office and none of them do their jobs. He said that this kind of thing "happens all the time." When I spoke to the operations manager, Ray, I asked him why I was not told at any point before pick up what features were needed to make this donation. He said that Goodwill assumes people know what a hospital bed is. He then asked me to send him pictures of the hospital bed because maybe he could "help me out." And even after sending these pictures, he declined to take this donation. After reviewing the website, I see that Goodwill medical does not take any hospital bed mattresses, and accepts only single sized hospital beds WITH RAILS. The website says nothing about raising and lowering or wheels -- but I guess the general public knows that all hospital beds raise and lower and have wheels. Never again.

Was told my order would be filled in 2 weeks. It has been almost 4 weeks and I have heard nothing.read more

2 days after they got script they called to verify address. Heard nothing for 10 days. When I…read morecalled they said the script was illegible. So after 2 weeks they have done NOTHING to fill the order. Total lack of customer service. Promised follow up never happened. Just left us hanging.

I picked up what I needed told him I didn't have insurance that would cover it. They called my…read moredoctor and yelled at him. then they kept calling me. I finally got a chance to call them back and they said I could pick it up and it wasn't covered by insurance. I already picked it up. Seems like a very odd place. The pharmacist was extremely rude.

I switched my medications over to Angel Care Pharmacy and I couldn't be happier. Olivia is the…read morekindest person and they are right on top of all your meds. Best of luck in your expanded space. I would wholeheartedly recommend Angel Care to anyone. Thank you so much!

Dealt with Nathaniel Brand. Was referred to this place by state coordinator/program for wheelchair…read moreramps to build for wheelchair bound brother. No one came out to take measurements or assess. We emailed measurements ourself with images. We wanted a ramp setup where the front porch steps would still be accessible. After Nathaniel settled on a wheelchair build that WILL permit use of the front porch steps and would NOT block the porch steps, and few weeks later said it could not be done and settled on 2 portable ramps placed in front of each other to create one long ramp. I expressed my concern about my brother being able to use the porch and he insisted with a smart attitude and being a wise guy that the porch will still be able to be utilized. Come the day of delivery, two 7 foot portables ramps were delivered that will NOT allow access for my brother onto the porch. Another company came out and took pictures, created a blueprint, and gave us schematic on a modular ramp that will be perfect for us although Nathaniel said this could not be done. How would he know if no one came out to take measurements..... Heed my warning and run far away from this place. I've never met a person more dishonest and wise guy. In this case he took the states money and left us with a subpar ramp system that is not gong to be permanent. Will have to go out of pocket for another company to come out and build a proper permanent setup.

I am a paraplegic. I use a therapy class power wheelchair. I went to Abet to simply replace my…read morewheels and tires. After struggling with the company for over 6 months. Dealing with Brian in "customer service" and constant phone calls where Brian never calls back and feeling ignored I was ready to give up. I made several in person visits to try to work out the simple replacement. I was finally told my parts were in. I went there to find the cheapest junk tires from China and a number of excuses. First it was "your insurance company didn't authorize wheels just tires". A lie. "The company doesn't do black tires on those rims" another lie. "We don't order them like that". "We are not going to order them simply because you want them". Then the truth "we don't make enough money to order the tires on the rims". So in conclusion the patient doesn't matter, the money does. I never felt like I didn't matter until I delt with these people. Took front tires that will work but not the ones I asked for and the cheap Chinese knock offs not primo tires the chair came with just so I could have tire to replace the ones that are so smooth they are no longer safe. No other DME I have delt with in nearly 30 years had ever had trouble getting the tires and rims that are correct for any wheelchair I have ever had since 1999. Now I understand that this company is only concerned with what they can make off the patient not fulfilling in good faith the patients needs. I can only offer this advice, do not waist your time or sacrifice your dignity with these people. Just find another company to deal with.