Mayery Barroso, FNP-C, has been one of my main providers for over five years now. During that time…read moreshe has been nothing short of professional, empathetic, and compassionate. She takes the time to listen to her patients without feeling rushed. Her non-condescending explanation of the diagnosis is easy to understand and is always appreciated. Her warmth is felt throughout the duration of the visit. Her quality of care is exceptional!

At Health Texas all staff were friendly and helpful to all my health needs and answered all my…read morequestions and concerns great office experience

We visited Prestige Emergency Room this evening after my young daughter was injured at a festival…read moreand suffered a significant laceration. From the moment we walked in, the entire team was welcoming, attentive, and genuinely compassionate. The staff made the check-in process smooth and efficient, quickly getting us into a room. NP Michelle completed a thorough assessment, and Dr. Harrison did an excellent job placing sutures while ensuring my daughter was as comfortable as possible. My daughter was extremely anxious, but every member of the team showed patience, kindness, and reassurance throughout the visit. A special thank you to Nurse Sam, who went above and beyond to help my daughter take her antibiotics, something that was not easy given her anxiety. We were also very impressed with how quickly everything was handled; we were in and out within an hour, which is rare for any emergency care setting. Overall, an outstanding experience during a stressful situation. We are very grateful for the level of care and compassion we received.

Took my mom there due to a fall. They ran some scans and wanted to keep her for 6 hours for…read moreobservation in a chair. Dr Laney was very disrespectful raising his voice to her several times. This place is a money grab so just beware if you have good insurance. If you don't they will turn you away !!!! 0 rating !!!

Went to this location on 7-4-26 and was seen by PA for medical condition. Medical Assistant Toni…read morecame in and, following PA's instructions, provided necessary treatment. She explained everything she was going to do prior to doing it, was very professional, compassionate and had the perfect touch of humor. Thank you Toni!! You deserve a handful of gold stars.

Medical assistant that took vitals and intake may not be aware but they are in the front line of…read morecare. Today 6/19:25 after 5pm. Thalia, that one. That one had some attitude. Receptionist was super cool but with the intake we didn't stay cuz of the attitude. In customer service sometimes ya have to suck up What kind of day your having and put on a smile and not say are you being seen or for that and not be such a jerk about it. If she wasn't then that is how it came across. With past experience here I'll go with the 2 stars because they were awesome before so it's just today that lowered the star rating which could have been a zero. It would be good to hire people who know customer service to work in the medical industry providing service. If you don't like your job get another one.

Dr. Aldrete was very professional and informative. The office is nice and modern. The nurse also…read morehad very gentle hands. She drew my blood and it didn't hurt at all. Not even a small pinch. The front staff can use some work. The one that revived and checked me in seem a little standoffish. I would guess she wasn't having a good day and leave it at that. Definitely do not regret making dr Aldrete my primary physician.

I love my doctor, she listens. I didn't have to wait that long to see the doctor. The only thing…read morewas the front desk, the receptionist was going to cancel my appointment because I didn't come in 15 minutes earlier. My appointment was at 4 and I was not aware of there new policy. But thankfully the doctor saw me.

Do not take Medicare...good clinic other than that. They cannot set bones or do any real…read morediagnostics, but can give you a good plan for next steps. I would not go here if I was facing an emergency. If you have an infection and need a script, they're probably ok. If you're having a heart attack or a broken bone, skip this and go to a real er.

I visited this clinic on 8/7/25 around 6pm for severe abdominal pain which ended up being a…read moregallbladder emergency requiring this clinic to transfer me to a different hospital for emergency surgery. But while I was under the care of this clinic in Alamo Heights, I've never been so mistreated in my entire life. So I recommend for any high acuity needs (or even low acuity needs) DO NOT VISIT THIS CLINIC! Horrible care. Unsafe wheelchair handling. Disrespect of personal boundaries. Lack of skill competency. Threatening and coercive language...I wouldn't return to this emergency clinic even if my life depended on it. The physician on staff (my family and I can't even remember her name because she was not involved in hardly any of my care) and the RN Magdiel were completely incompetent and condescending. I ended up being transferred by ems to another hospital for emergency gallbladder removal and while under the care of this staff I've never been so untreated and uncared for by medical personnel in my 41 years. I will never return to this establishment and I will never refer any family or friends to this clinic either. Period. Unsafe wheelchair handling - Mr. Magdiel RN repeatedly ran my wheelchair into doorways and furniture, creating unnecessary discomfort and risk of injury. Violation of privacy - Upon taking me to the restroom, Mr. Magdiel RN told my father to remain in the bathroom to help me urinate, despite my clear statement that I did not need assistance. I am 41 years old, and this was both inappropriate and unnecessary. Lack of competency - He did not appear to know how to start an IV. When I expressed that starting one in my hand would cause significant pain due to my condition, he disregarded my concerns. And I already had a working IV another female nurse started in my right AC Threatening and coercive language - When I declined the IV in my hand, he stated, "Well, I guess I'll have to tape your arms down straight then." I refused, to which he replied, "Well, I guess you don't want your medication for pain then." This was manipulative, unethical, and unacceptable. Because I already had a working IV to my right AC. For the amount of effort this clinic puts into patient service and satisfaction scores you would think they would have better hired staff. Even the ems transport team ShurMed has more empathy and compassion. I definitely left ShurMed a five star review

Visit office for MVA injury Dr. Vega and staff were very…read moreprofessional and understanding our needs Dr Vega's bedside manners were professional and caring I'd recommend his office to anyone in town Great staff and great docto.

Never will recommend but they had some good help there and gave me insight into my heart problemread more

Don't come here it's very rushed. I came in for an ankle injury and she didn't even look at it or…read moreask questions just said take an ibuprofen and sent me away. Nothing for the pain didn't ask for a range of motion barely asked any questions at all felt like the doctor just wanted to hurry up and go home for the day.

I was around the corner at the Foundation Surgical hospital as my wife was having surgery. My…read moresister-in-law, son-in-law and I were in the waiting room, and I decided to show them an incredible knife my son had made for me. It was also incredibly sharp! I pulled it out of the scabbard and managed to cut two fingers in three locations. And one cut was deep, bleeding like a stuck pig. My son in law loaded me up and took me around the corner to Prompt Urgent Care. What a bunch of nice folks. The Dr sewed me up quickly and was so concerned she might be hurting me. You. Couldn't ask for more thoughtful and compassionate people. I just wish this location was close to my home. And yes, they finished me up fast enough that we were able to get back to Foundation before my wife was out of surgery. Prompt Urgent Care saved the day. (and my finger)!

They advertise that next level prime can be a substitute for primary care and that is not true…read moreYou cannot see a Dr in person only virtually. They then schedule another appointment in The clinic for a physical exam. This disrupts any continuity of care. I was told in a visit they they cannot provide care for chronic conditions. And when I presses forward, I was told I'm not a good fit and got hung up on. When I responded to a survey I was called by a member of their leadership team who blamed me. This is not care. It is a business model to get as much insurance and pro are money as possible.

I've been here twice and I have nothing but good things to say about this establishment. Front desk…read moreemployees are super nice and the providers who see you break down everything which I appreciate. I got seen for women issues and they got me in super quick, results almost instantly. Interior is clean.