This is always my go-to option for urgent care. They are quick, efficient, and provide excellent…read moreservice. I appreciate that I can make an appointment, so it's never crowded or overwhelming. I've visited about three of their locations, and my experience has been consistently positive. The providers are very kind, and the front desk staff is always helpful.

We were on vacation and my daughter fell ill. My brother has previously gone to a nextcare and he…read morehad nothing but amazing things to say. As we walked in we were greeted with smiling and welcoming faces. So helpful, kind and caring. Finished our paper work via my phone and we were promptly taken to the back. Tests were ran, NP came in and talked to us and sent us on our way. The front desk nursing staff were amazing!! I can't say enough amazing things about them. The NP was a 10000/10. She took the time to give us options on what our course of treatment was. She took time to assure me the concerns I had about my daughter were completely warranted, but were wrong. Which I was fine with that! Her tone was reassuring and the way she spoke to my daughter on her level was just the icing on the cake for me. I wish she would move closer to me! Thanks to the amazing staff at Next Level!

I cannot comment on the care they provide, we never got to that…read more I made an appointment for 9:45am for a physical for my son. We arrived at 9:30. Four or five people were in the waiting room. We check in and shortly after, a woman arrives that is coughing, sneezing, sniffling. Never covered her mouth. After 45 minutes, I got tired of waiting and left. All the people that were in the waiting room had already been called back, but none had left. So, even if they had called me at that point, I probably had another 45 minute wait in the back. So, either: 1) all those people had appointments also and this clinic is overbooking appointments, or 2) walk ins have just as much priority as appointments. If that's the case, don't make appointments, just post that everyone is a walk in.

albeit very sick I have to say how amazing the NP Suzanne was as well as Ryan and Alex I was so…read moresick as well as my 11 year old and SuZanne was so thorough and asked to see my daughter as also sick so happy we did and our new go to for urgent care!

They text you the forms to fill out. Beautiful spacious…read morewaiting area to separate yourself from sick ppl Surprised we didn't have to wait, if not for sign outside would have thought they were closed More parking in back Busy area but look for Walgreens right next door Staff friendly and helpful Doctor was great, did not rush and gave us lots of info Everything looks renovated and new tho the outside could use some help This is my neighborhood go to now, don't really want to cone often but if I need, this is it!

Solid quality of care. I didn't even walk out of the clinic with a treatment being performed but…read morethe provider provided me with all the right options that led me to making the right decision that I felt comfortable with making. I will be going back to this clinic in the event of another mishap.

I took my two year old daughter in this morning and everyone was so kind, caring, and…read morecompassionate. The practitioner was so intentional and I didn't feel rushed. We will be going back, thank yall!!

I had a 2:15 appointment and 3pm came and went and I was not seen. Waiting almost an hour to be…read moreseen is horrible service for an urgent care. Letting a patient know that they are going to have to wait over an hour to be seen even with an appointment would have been nice. No one wants to spend this much time in the urgent care it takes away from the meaning of urgent care.

Fast service Always professional…read moreIf you're company has PRIME then it's no charge to you. Everytime I go im always in and out in no time.

Booked appointment online, verified insurance while making the appointment but was unable to…read morecomplete check in when I arrived because I didn't have a physical copy of my insurance card. There was no one else in the office but they told me they couldn't even call Cigna to verify. Zero motivation to help some someone feeling ill when they were not doing a thing. I left as sick as I came in, they don't seem to have a single care in the world..crap experience when you're already feeling crappy.

This is regarding US Renal on Topperwein.....my LO is receiving dialysis treatment and had an…read moreunexpected bowel movement and the refused to change him ...mind u he is there 4-5 hours ....we got the call about 330 regarding this....so Ur telling me my LO has to sit soiled for 3 hours because even though ur staff is trained to handle these matters u won't change him..... would u do that if it was your LO ...there response was well if u want u can come change him .....OMG seriously....think we're gonna look for another facility that allows patients to keep their dignity...very unhappy with this facily and we only been going here about 2 months ....

Its been awhile since Ive ginr back to Porter medical. Total bad experiences many times. Which were…read morereported regarding very rude clerk. Another time my husband went in for an appointment, he waited a ling time to have Dr. Carlos Porter voice be heard at nurses station/desk. HE NEVER CAME IN... instead a NP then it was a quick appointment to finally walk out and Porter was leaning into a females truck flirting and laughing. Apparently the female was more important than the stroke patient. Never went back to SW Military location. Office treatment by clerks have been very bad, even witnessed two elderly couple being yell at and cut off while talking. Not very polite to disrespect the elder.

The care given at this facility was of great class, the care quality was excellent and the staff…read moreattending to the front desk were exceptional. The male nurse who helped us answered all of our questions and explained everything thoroughly. Thank you for serving us! We need more healthcare professionals like you!

We had the most wonderful experience. My son had a fish hook in his face and Dr. Robert was swift,…read moreefficient and had the best bed side manner. The staff that surrounded him was stellar as well. Very kind and efficient! My son was in minimal pain, considering, and left the office smiling! Thank you so much for the excellent care and experience.

I was around the corner at the Foundation Surgical hospital as my wife was having surgery. My…read moresister-in-law, son-in-law and I were in the waiting room, and I decided to show them an incredible knife my son had made for me. It was also incredibly sharp! I pulled it out of the scabbard and managed to cut two fingers in three locations. And one cut was deep, bleeding like a stuck pig. My son in law loaded me up and took me around the corner to Prompt Urgent Care. What a bunch of nice folks. The Dr sewed me up quickly and was so concerned she might be hurting me. You. Couldn't ask for more thoughtful and compassionate people. I just wish this location was close to my home. And yes, they finished me up fast enough that we were able to get back to Foundation before my wife was out of surgery. Prompt Urgent Care saved the day. (and my finger)!

Don't come here it's very rushed. I came in for an ankle injury and she didn't even look at it or…read moreask questions just said take an ibuprofen and sent me away. Nothing for the pain didn't ask for a range of motion barely asked any questions at all felt like the doctor just wanted to hurry up and go home for the day.

took my boyfriend here due to falling off a roof and broken foot. The staff was amazing and very…read morecomforting, the doctor was great and very informative would definitely recommend

I came to this urgent care expecting urgent care, but apparently I accidentally walked into a time…read moredilation experiment. I'm pretty sure the waiting room exists in a different dimension where time moves slower than the rest of reality. Einstein would've loved this place. Based on my highly scientific observations, they process about one patient every 1.5 hours. At that pace, continental drift is a more efficient system. If you've ever wondered what it feels like to watch the universe age in real time, grab a seat in this waiting room. Bring snacks, a charger, maybe a good novel... or two.

I was feeling unwell and some of my feelings reminded me of the first and only time I got COVID…read moreback in 2023. So, I haphazardly scheduled a 2pm appointment while trying to leave my house at 145. For once in my time in San Antonio, everyone on Huebner decided to obey the speed limit. Somehow I managed to make it by 201pm. Online scheduling was a breeze and all my info was still in there from that last time I came in with the same symptoms. The front desk staff that checked me in was professional and friendly. She politely asked if she was saying my last name correctly which I appreciated (I've been called many last names in my life). The staff that called me back, I think she said her name was Lye (?), was super nice. She took my symptoms down, took my blood pressure, and explained that COVID is on the rise again since school was back in session. She explained how symptoms are presenting and I knew exactly how I contracted it. Then I was seen by either a PA or NP. He was fast and efficient, but a little difficult to understand. Maybe in my brain fog state, I couldn't follow his fast talking. The sent my prescription to HEB and I was on my way. The facility was quiet, clean, and felt relaxing. I was in and out within 35 minutes. I hope I don't have to come back, but I'm glad to know it's close by if I need it.

This is the second appointment during the week we scheduled ahead. We pull in and check the waiting…read morelist. There are 2 people ahead of us and the phone rings 10 minutes before my 1300 appointment. The person on the other end of the phone says "our computers are down and so are our systems". We only have tele health services. I said that's great! I will sit in my car and wait for my turn for telegraph. She then corrects herself and says they don't have a doctor. I asked how long their entire system has been down and she says 30 minutes. I made my appointment through the patient portal online at 1340 sitting in my in the driveway. It took me 4 minutes to get here and I was in the portal (that doesn't work) the entire time. Just be honest, tell the trust. We love next care but once is enough, twice is too much and poor management