I had 2 very different experiences with this company. The 1st time the service was excellent…read more The 2nd time the that came was terrible. My recommendation: 1. Get an early cleaning time. Be the first customer. 2. Follow up behind them like your are inspecting after a teenager. I hope your experience is better than mine.

Unique Cleaning Solutions is one of the best cleaning…read morecompanies around! I have been using them for at least ten years or more and they are always on spot! Professional, caring, actually cleans the house like it is their own. I would like to acknowledge Ms. Lourdes and Ms. Claudia, Ms. Lourdes has been coming to my home quite a while, and while Ms. Claudia was new, she fit right in! These ladies are super. The company has always been responsive to any requests that I have made, and trust me, you cannot beat their prices. Would not know what I would do without Unique Cleaning Solutions. C. Wright

Patricia was very responsive when I initially requested a quote. The crew that came to my house…read morewere very nice. They were very efficient and did a great job. Highly recommend them.

No showed for first appointment and did not respond to repeated phone calls. I reached out…read morerepeatedly to confirm my appointment prior and received confirmation that we were on. For a service with a premium charge, I expected much more.

They did arrive on time…read more Look at my other review. Be very careful when choosing this company. Now I know they are dishonest. On the same day I posted an accurate review. They had a relative / friend post a star review. Isn't this odd. Their friend location is in South Carolina. The company responded I had a 4 bedroom house, yet they only "cleaned" (loosely saying the word "cleaned") 2. They arrived a 1:30pm and 3:00pm on the dot. As they were walking out I said did you clean this vinyl floor, the owner said yes. I replied there is no way, this looks the same. He told the lady to go get the swifter, she came in and was doing a half job for less then 5 minutes. I told them that is ok. Furthermore, I should have known they were going to be shady. Before purchasing the Groupon deal I called them and ask when I purchase the deal how soon can you come. The owner said if you purchase through us directly then we can come tomorrow, if you go through groupon it would be a few weeks to a month. I should have went with Groupon at least I would have had some accountable. Actually, I will call Groupon to inform them how this company is undercutting them and being shady.

I need to get my house appraised for my refinance…read more I wanted to get a deep cleaning. I have 4 cats and a dog. Though I do my weekly cleaning I wanted something more thorough. I had never used a cleaning service before for my house. I did not know what expect. I put a request on Yelp and my request was submitted to 4 different cleaning service companies. Only 2 responded. I filled out the request at 4pm and got a response from this company immediately! They also were available to come next day, that's what I wanted. There was a guy and a girl who showed up ready to work. They took their time and did a GREAT job. A bit pricey so I could not afford s monthly cleaning but maybe once every 4 months. Kept me updated on arrival time. My first experience was good. I will use them again.

When they came to do the estimate, we stressed our major concern was cleaning the carpet which had…read morestains. They particularly asked what kind of chemicals we prefer and we said whatever that can get the carpet cleaned. They then sent two cleaning ladies (who were late for half an hour). I gave them my phone number to call me once the place is done, but they never called and left with the door unlocked, carpet uncleaned, and various other places uncleaned. I then communicated with the manager, manager said they can't clean the carpet (which they agreed to at the first place and was the reason I hired them in the first place) and found another carpet cleaning company to do it, at extra $550. I asked for a discount because the work was not done well, e.g. even surface of cabinet and floor uncleaned, manager gave me $20 off, and with many back and forth, sent back the ladies to finish the cleaning, which delayed our showing of the place by two days. After the second cleaning, I was going to pay them, they said they will take the $20 discount back because they came back finished the cleaning - not that I care $20 that much, with such service and all the time and efforts used to communicate with them and the delayed showing of my rental property, I would think taking back $20 discount at last minute is ridiculous, but I am exhausted communicating with them, will definitely not recommend them -- Follow up - They accused me lying on google review and try to twist what happened (go check it there if you want) and i have to paste the screenshots of the texts to prove I'm not, avoid this business

We've used AXIS Cleaning Services multiple times over the past few years. They are so quick to…read morerespond, have trustworthy, respectable staff dedicated to ensuring the job is not just done, but done RIGHT! Pricing is the best u will find in this area & the solid communication involved in scheduling, providing estimates, & even follow up is outstanding. They are transparent, no random add on prices, & can conveniently accept almost all forms of payment. We've just moved out of state & utilized them for one last "move out cleaning," and have decided they will be our go-to cleaning crew we will always call to clean our rental homes between renters. Even without eyes on, from out of state, we know we can trust them to do a great job. Cannot recommend them enough! Do it. Make the call, send the text or email; you won't be disappointed.

Elmer and his wife came out to my condo a handful of times to clean and did a nice job for a…read morecompetitive price. Why is my review 1 star? A lack of reliability/communication and ethics. Most of the cleanings had to be rescheduled last minute due to an undisclosed emergency. As long as there was communication, this is something I could live with. My final straw was a couple weeks ago - I had a cleaning scheduled which I confirmed less than 24 hours before. Around the scheduled time, I texted Elmer that our callbox was broken and asked him to text me when he arrived. After an erroneous text back stating confusion and that he was "far away", there was indefininite ghosting with no explanation. He never arrived and I didn't have time confirm an alternative option before the weekend (this was a Friday afternoon before family arrived in town for a milestone event). Stayed up half the night doing the cleaning myself. A few days later, I texted Elmer to see if he was okay and no response. Then I used my wife's phone to send a text and got an immediate response. I have all the text chains saved. I cannot in good conscience reccomend this provider.

Perfect. What more is there to say when everything went just as it was supposed to? Received…read moremultiple quotes on Yep and AlemanH Cleaning Services had the best price, communication was good, and they arrived on time to haul off the construction debris. Could not have asked for anything else.

I used this company to do a move out clean and they were responsive and prompt. The cleaning was…read morejust okay and the products they use are typical household which in this cleaning smelled very much like bleach when they were finished as opposed to a pleasant scent. In any case, a few areas were missed but overall they were certainly of good value!

I cannot say strongly enough how wonderful Neat Nelly Cleaning Services is. We have two short-term…read morerentals (via AirBnb and VRBO) in Takoma Park that need to be cleaned frequently and on a random, always-changing schedule. The quality of the cleaning has to be top-notch, with no room for mistakes or overlooking anything. Tamara and her staff at Neat Nelly have been absolutely excellent, and we feel so fortunate to have found them! They are very professional, and take tremendous pride in the quality of their work. They are flexible and very easy and pleasant to work with. With our frequent last-minute schedule changes, I can rely on them to always show up and make the house shine. All this and their rates are very competitive and very fair. Thanks to Neat Nelly's we get 5 star ratings for cleaning from all of our many guests. I highly recommend them - for short-term rentals, for anyone who needs a regular cleaning, or for one-time deep cleans. You will not be disappointed!

At the beginning of the year, we needed to find a new cleaning service after using another service…read morefor more than two years. It felt a bit daunting. I went on Yelp and got six quotes from various companies. Then narrowed the Yelp list to two and got additional info. We decided to go with Neat Nelly and I am very glad that we did. The key decision factors for me were professionalism, responsiveness, cost (they were one of the most competitive in terms of pricing), reliability of getting a consistent person or team and insurance. So far we have only had the initial deep clean, but it was very thorough and I am looking forward to continuing to it utilize their services. And I would recommend Neat Nelly.

I have used Clean Quality Solutions for weekly house cleaning for three years and remain very…read morepleased with their service. The owner, Vanessa, continues to provides exceptional customer care, even as she has grown her business. I appreciate that I can pay by Venmo, and that we have the same main cleaning lady each week (plus she has a helper about half the time). I definitely recommend Clean Quality Solutions for your cleaning needs!

Got a quick response with a reasonable quote. They did a thorough job in cleaning our space, I have…read moreused other cleaning companies before and the quality and care definitely shows. I would of paid more if they asked!