Advantage appliance serviced my refrigerator when the ice maker stopped working, fixed a stopped up…read moredishwasher and replaced the heating element. The microwave door springs broke, and those got repaired. Additionally, the microwave was made so that to replace a burnt out light, the entire unit had to be removed from the wall, which was handled with care and professionalism. It's saved me so much money on not having to replace appliances by repairing them instead. You can't go wrong with Advantage Appliance.

Did a great job. Highly recommend for all your appliance repairs. Was on time and a reasonable priceread more

Your business gets a Five Star rating from us. your customer service is bar none one of the finest…read moreoperates. Kelly at the desk is polite ,pleasant and kind to her customer and coworkers. Kettle Moraine was our last hope to find a part of our stove. We exhausted all avenues. I will be buying my next appliances from them. Thank you.

I ordered a refrigerator, dishwasher, built in oven and cooktop back in December of 2023. I was…read moretold 4-6 weeks. It turned into nearly 4 months before they were delivered. Then the dishwasher i ordered was discontinued so i had to choose another one. My built in oven still is missing a 21/2" piece of stainless which was ordered from their Frigidaire rep about 4 months ago and every time i call they just play games!! 10 months later and i still don't have my appliances in right. Its funny how nice they are and want your money right away, but the customer service after that absolutely sucks! i am sorry i went there to begin with. Brooks you should be ashamed of yourself as a salesperson!

Thought I'd found a locally owned store to meet all of my appliance needs. But, when told that…read morethey didn't carry an item in the size i needed, so I "should find it myself", I also canceled the $900 microwave I'd ordered. Wish I could return the fridge and give all those sales to another place that would care enough to go the extra mile.

My new gas range was delivered on time and the crew was very courteous and careful as they removed…read morethe old range and installed the new one. Cody was very efficient installing the range and explained how to use it. I appreciate that the crew works for Bergman and not a subcontractor. Happy in West Bend.

We are remodeling our kitchen and needed a new set of appliances. At the suggestion of our…read moredesigner, we scheduled an appointment with a salesperson. When we arrived, we learned that it happened to be the salesperson's day off. Fortunately, the sales manager stepped in and spent the next couple of hours with us, discussing our needs and helping us narrow down the many available options. Since we weren't committed to any particular brand, we had a wide range of choices. The first appliances presented to us were all top-of-the-line models. I don't necessarily have a problem with that, but I always find it helpful to compare those premium models with second- and third-tier alternatives to better understand the trade-offs. I wish appliance dealers had better tools to make those comparisons easier. It turns out that quality appliances are expensive... or at least the ones we ended up selecting! The sales manager also helped us work through all of the other details and put together a package proposal that included package discounts. Overall, we felt well taken care of. We're not sure yet whether we'll be purchasing our appliances here, but based on our experience, we would definitely shop here again.

We have been here a handful of times in the past five years, and purchased a washer/dryer set here…read more We were very happy with that purchase and delivery. More recently, we came to look at dishwasher and fridge (two different occasions a few months apart). We had done a lot of research beforehand and visited a few other retailers prior to our visit. The salesman we encountered was friendly, but wanted to sell us a different brand than we requested and hardly wanted to show us the brand that interested us. In the end, we found better promotion and delivery prices elsewhere, but we'd still keep this place in mind.

I tried this establishment since I was in the area. Rather than pointing out the negatives, I will…read moresay this. The store is fully stocked. Yes, you will find "SOME" bargains on certain items. Other items are actually cheaper at other stores, Menard's, Wal-Mart, hardware stores etc, etc. If you're in the area and looking to kill some time looking for possible bargains. This may be worth a look. Personally, I, myself wouldn't drive in just for a visit to this store only. If I'm in the area, sure, but I wouldn't make it a dedicated single visit just for this store.

What a surprise! If you like biglots you'll love Ollie's! I was quite surprised to see the wide…read morevariety of items to include grocery, household supplies, clothing, outdoor/indoor decor, automobile accessories, a book selection, and more! Their sales are absolutely incredible and the inventory doesn't feel sparse or picked through. We were shocked to see such a wide selection of rugs at such an incredible price! The employee that rang us up at the checkout was super helpful, kind, and very informative. They took their time with each customer and provided a very welcoming experience. Can't wait to come back for more!

I shop at Home Depot quite a bit. I buy plenty of items in the store, and I also order online for…read morefree home delivery. It's hard to beat that convenience. Unfortunately, this most recent experience was disappointing. I ordered a laser level online, and it arrived the very next day. Great! But when I opened the package, it was obvious the box had already been opened. It appeared that I had received a returned item. The laser level powered on and worked right out of the box, but it had a unique defect. It can be powered by either standard batteries or a rechargeable battery pack. To switch between the two, you have to remove the battery cover. The problem was that the battery cover was completely stuck and would not come off, making it impossible to change battery types. I brought it back to the return counter and explained the issue to the employee. He tried removing the cover himself and couldn't get it off either. He then processed the return and placed a sticker on the box. I asked what the sticker indicated, and he said it identified the item as being returned because it was defective. I then asked whether there was any way to communicate the specific defect to the person who would inspect the return, since the unit otherwise appeared to work normally. He told me there wasn't. We both agreed that, because the defect wasn't immediately obvious, there was a good chance it could end up back on the shelf. Maybe the next customer won't need to switch to standard batteries and will never notice the problem. That possibility makes me a little hesitant to buy certain tools online. When I purchase something advertised as new, I expect it to be factory sealed and not someone else's return. Home Depot has a great system for ordering and returns, but I think this part of the process could use some improvement.

They don't deliver when they say they will. Their customer service is terrible, they don't listen…read moreor even care what you have to say. They hang up on you, talk over you, and don't resolve any problems. They are vastly inappropriate and unprofessional. They will leave their deliveries outside even when you ask them to bring them into your house.

Service was not great. Seemed more annoyed with us than anything. Went to Ashley furniture that…read moresame night and bought a couch from them instead. Treated us and our kids much better than box drop did.

Their prices are really competitive and they have quite a bit to offer. The mattresses are all…read morebrand name and good quality! I was just in there this past weekend to buy a chair and the owner showed us a chair in the back that worked out perfectly! She took the time to make sure we didn't have questions and offered suggestions to help get us what we were looking for. Really happy with the purchase and with the customer service!!

when I called Ron to ask about my LG oven not working I asked if he has experience. he said a…read morelittle. I explained what my issue was and he said he would need to look at because he did not understand what I was talking about. He said he would need to see it and give me an estimate. Ron came over and was here, looked at the stove and said hmm it properly is a bad module . He sat on my floor, looked up Sears web site and said they don't make parts for my oven. My oven is a 2019. he stated I have a nice house and you should buy should buy a wolf stove. charged me $90.00 for 5 minute of His time. call a different appliance service!

Although i got quick and friendly service, i definitely over paid. I needed my washer fixed the guy…read morecame out and said it would be 50$ for the part and 50$ for labor, and said it would come to about 150 $. First of all the part was online for 9 $ secondly the labor took all of 15 minutes. I only paid 75 $ for the washer originally.I will not use this service again.