They are now without warning or notification charging a 3% surcharge on credit cards. The prices…read morethey charge about 95% of their customers use credit cards. I went for an inspection and they did a brake fluid flush that's not a part of inspection and I wasn't asked or signed anything or made aware until I received the bill. Then hit with a surcharge, after 20 plus years I'm taking by business elsewhere!!

Dave and his team were easy to communicate with. They let me know a reasonable estimate on the time…read moreit would take to do the job and then beat it by at least a day, getting me back on the road and back to work. Was treated fairly and honestly. Very refreshing at a car repair shop.

We been taking are vehicles there for years Gretchen is always so helpful and their attention to…read moredetail and safety are second to none I highly recommend them to anyone who wants good quality work

Horrible...they still have our car after A YEAR!!!! (did…read morenot do the repairs they promised) no communication , ignore our calls ...seems like they just want money Will be calling a lawyer about why our car is still not fixed DONT GO HERE

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Excellent! Staff is expert and experienced in all things transmission…read more Explained everything , test drive to access car before and after service. Your local dealer just is not that experienced in transmission service. If you value you car go with the best.

Fixed my Honda it is like new again! Great shop honest and upfront!! I Take your car here for any…read moretransmission service or repairs.

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

Got a quote and negotiated the details over email. Dropped the vehicle off overnight. Parked it and…read moreleft the keys in their drop slot. They texted me an invoice, I paid it, and then picked up the keys in the afternoon. So quick, painless, and professional. Excellent experience.

I wish I could rate this place zero stars. Where do I even begin, this shop ruined my car…read morecompletely I brought my Nissan 350z here in the beginning of this summer in May of 2019 for a transmission rebuild and was informed it would get done in 3 days. Fast forward to 4 weeks later and it finally was finished, incorrectly I might add. I was driving it to work the next day after I received my car back, mind you I already spent 2600 on the rebuild. When I was driving it back it would come out of gear so I took it back to the shop on that day. They informed me that my computer in my car was broken and it had nothing to do with them. Then they told me they would send me to their parts guy to get the computer so they could "make things right" their parts guy gave me the wrong part and I could not get a refund. They told me it was my fault and my car was not their problem anymore. After I got the correct part I got it installed at Nissan and I still had the isssues. I was informed that the transmission was not rebuilt correctly and they refused to honor the 3 year warranty that I paid for and did not offer to fix my problem. I would avoid this place at all costs. They are liars and thieves and I am seeking legal action. I seriously would avoid this shop they ruined my Car completely and took my money for a service they did not perform. I had to buy a different car because they destroyed mine. Please do not go here

Brought in my 2005 Mercedes for a regular transmission service (oil and filter) for an estimate of…read more$250. In the middle of the job they tell me a connector is leaking and it will be another $250 to replace. I googled it and it turns out that this is pretty common and easy fix. The connector is actually $10 and everyone say it is a 10 minute job including the time to lift the car. When I pick up the car I show them a printout of the real price of the part and they lower it on my bill to $85 for a grand total of $365.78. It is clear that they basically try to take advantage of non technically-inclined people. Well, I end up paying the bill but for sure they will not see my face again and will do my best to warn others.

This shop is the best! Very professional and extremely reasonable price wise. As a retired mechanic…read moreI couldn't be happier with this shop. If I could give them a 100 star rating I would. They are very honest and kept me abreast with every step of my repair. They even suggested doing another preventive repair that would only add to parts price and not labor because it was already apart. Thanks you have a Happy customer for life

Had my 2009 ford 350 6.4 towed in to them for a no start , fuel issue. paid them the diagnostic…read morefee of 307.29. Their diagnosis was a complete fuel system failure, at a total of $7026.00. Had the truck towed out from their facility and towed to a shop I have used prior. Truck was towed in Friday am. and I picked it up tonight, Tuesday. The issue was a faulty fuel pressure switch and some precautionary. fuel filter change. The total was $558. big difference from $7000 I contacted them and requested a refund of the $307.29 due to their misdiagnosis. they refused, now the card transaction is being disputed and will take them to court if necessary. also had to have the truck towed 3 times on top of repair I never post reviews like this but this was warranted. Dave C