Outstanding service at a fair price. Needed some tire work done and was completed very quickly.read more

Still happy with the service here. They let me know what services are "due" by the car maker, but…read morethere is no hard upsell pressure that you might find at a dealership. I usually drop my car off in the morning and get it by late afternoon the same day regardless of what needs to get done. Guys on the phone are pleasant and informative.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

Short story is that I paid $160 for a diagnosis, the "Sales Adviser" (how about "service" rather…read morethan "sales") recommended something for $2k that was unnecessary - no thanks - problem not resolved, and wanted another $100 for further diagnosis - no thanks. The long story is engine misfiring, paid $160 for diagnosis. Kink in the vacuum hose (couldn't have taken too long to spot), but "Sales Advisor" recommends I also replace all ignition coils for $2k. What? Huh? Are they bad? They don't know, they only checked one of them and it was fine, but what's $2k, right? No thanks, I'll pass on that "sale". Replaced vacuum hose for another $300. But one cylinder is still misfiring. They want another $100 for further diagnosis. I expected that the $160 (not a cheap diagnosis price) would cover a full diagnosis, not a first pass diagnosis. I declined. I'd rather take my car to a place that does what is agreed upon and doesn't have a "Sales Adviser" who tries to sell me unnecessary things.

One of The most trustworthy auto mechanic businesses I know. Goes over and beyond with service and…read moredoes not try to 'add' things to have done. If they did bodywork, it could be a One-Stop shop !! Even after the name changed.

They left my oil gasket open. Could have ruined my engine, luckily it was fine. Very careless and…read morepossibly malicious. They asked to look in my trunk. Very sketchy. Do not go here. Not worth it.

Everything goes well at MacLanes! They work with you as far as what absolutely needs to be done…read morefirst, if you need to delay anything because it's Christmas time and do it in a couple months before inspection they do that too. Marilyn is fabulous and kind and you might even get a cookie you just kind of feel like they have your back other companies might take advantage of you if you just lost your husband, which I am very sad to say I just did. Marilyn was amazing. All the other staff are amazing as well. MacLane's explains things to you if you don't know, one of those scary things you never think about. The prices are good as well. If you have to get a specific service done they can do that as well. I had an estimate for an injury to my light bulb in the rear and I told them what Colonial was going to charge, so Maclanes on Horseshoe Pike was able to do it $100 cheaper. They are a very honorable company and I love them. Whenever I need their help and special service you might think only the dealership can fix they make it work!

Super kind and courteous staff! They are super flexible with scheduling and dates. Marilyn, their…read moreservice advisor, is wonderful and will always do whatever she can to help you out, save you money, and get you back on the road again. Their prices are quite reasonable for the area, and always try to lower your bill as much as possible. As for the quality of repairs, excellent and outstanding as usual. I highly recommend them!

No stars for this junk yard. Louis was extremely rude. And he's the owner!! Or so he said. He was…read moreargumentative when I asked questions about the part and the process. He was demeaning and insulting. Not worth the headache. I have money to spend and time to spend it and I will be going to the next guy down the road.

Zero point zero...this place is unprofessional! I called ahead, they said they have the parts but…read moreto pay 1st and within 30mins I would have my parts ready. I got there, paid cash of 260.00, the quote was 250.00. I didnt have exact change nor did he have the change to give back, I said I would pick it up the change when I come back. He took my num and said I'll call you when I have it ready. I never received a call so I called at 5 and was told he would check on it and call me back. Life gets busy and at 10pm my boyfriend asked if I got a receipt, and me being trusting, never thought of getting one! So I texted the owner and he ripped in for calling him so late! I texted back and said if you would have called me like you said, I wouldn't be texting you right now. He replied you should have called me in the morning. I replied that I just dawned on me that I didn't receive a receipt and want to make sure that he has acknowledged the payment I made. He said he won't steal my money and just to come get the money in the morning, he got too busy to get the parts....My boyfriend just picked up the money they only gave him $250 and the worker asked him if he had a receipt!!! Funny. Im out $10 and 2 hours round trip but at least me and the rest of the county know not to deal with these unprofessionals.

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more