I reached out to West Coast Autoworks, in Everett WA. about a 2022 F350 King Ranch they had listed on multiple websites. The inquiry process with Ethan on March 19th 2026 was quick and easy, and frankly happened faster than I had anticipated. Ethan was able to answer all my questions and provided photos and videos of the truck I was looking to purchase. I told Ethan I had my own financing and he insisted I let him run my credit, and I'm glad I did. He was able to get me a better interest rate than my own credit union offered. I was preparing my old truck for trade while on the phone with Ethan and before I knew it, he said I was approved and could deliver the new truck to me in Vancouver Washington that same night, since I was unable to drive up there for another week or two. I did have to pay a reasonable $250 non-refundable delivery fee, which I was ok with. We arranged delivery the next day when Jeremiah drove my new truck to me. I was given the opportunity to road test and inspect the new truck, noting it had a cracked windshield. I requested windshield replacement during the inspection and Jeremiah got an approval for it, and said the glass company would come to me, since it wasn't possible for me to drive up there. I reviewed all paperwork and signed the documents. Jeremiah drove my old truck back up to Everett, completing the deal. After Jeremiah left, I realized that I didn't get a copy of all the documents I signed, so I literally had no proof of ownership, should I get pulled over. Jeremiah was able to email me PDFs of those documents within a couple days. Post delivery I had questions as to my service contract, windshield replacement, and other contractual questions, but couldn't seem to reach anyone; getting passed from one person to another. Now that the deal was done, Ethan was a ghost and seemed to sever any further communications. Jeremiah, on the other hand, remained in contact during the scheduling of the windshield replacement. It took over a month to get the windshield replaced. I offered to have the windshield replaced at a local Safelite Autoglass to help speed up the process and that request was denied, noting they had a contract with a glass company local to them up in Everett. The windshield replacement was scheduled for a Saturday, which fit my schedule, but there was no time frame given. I basically had to keep the entire day open. The glass guy showed up around 7:30am. He was very professional and had the job completed within an hour. He did say they had a local warehouse and could've done the job sooner. I got a notice from the dealership indicating that I had to pay an additional $142.10 before they could send me my plates. This was quite disappointing, since I believe that should've been captured in my contact. The lady I spoke to said that the amount in the contract was only an estimate. In my opinion, a dealership that has been in business for any length of time, should be able to provide a closer estimate and possibly overshoot it resulting in a refund of any funds in excess, but that's just my opinion. It has now been nearly three months since my purchase and so far, I love me new truck! I get compliments everywhere I go! There has been no follow-up since the purchase. Overall, I'm pleased with the purchasing process, with the exception of the few hiccups mentioned above. read more

Called about a 2014 Camaro with 36,000 miles. Asked if it had any dents or dings - no sir none. Bought the car and had it shipped, had a decent sized dent easily seen, on the passenger door, they lied. As soon as it came off the delivery truck and I started it, the service tire pressure light was on. When I asked if I'll get a temp tag, the manger said he will try but they cost them $40, ok I'll pay the $40. Received the car with no temp tag, can't drive a car without some sort of plate. I would avoid buying a car from this place. read more

Ethan was a good guy. Made things easy and let us take our time. Visit him- not the usual sales guy. read more

A friend of mine bought a vehicle and they added a "Vehicle Theft Protection Program" charge over a $1,000 after the price was negotiated and never told him about the charge. When confronted they said it was a standard item that many dealerships add, and doing research we could not find another dealer that did it. Shady practice and then they lied about it. read more

Jeremiah was super helpful and communicative, he had the rims of the car cleaned as well as working out a deal to get me a working radio! It was a smooth process and everything was communicated very throughly! funny guy read more

If there was a score less than one I'd give it. I bought a car in April that was unfit to be on the road. I tried to return it the next day and got threatened because I wrote a bad google review. I have subsequently sold the car and am trying to get my GAP insurance refund and cannot get anyone at the dealership to help me. I'm sure I'm not a priority to them. After speaking with SafeGuard reps since early September it would appear the dealership never submitted the $1100 dollar payment to them/activated the policy. I am getting nowhere after a month's worth of emails and phone calls. I want my money back. read more

I am grateful to West Coast AutoWorks for the learning opportunity for my son. My 18 year old was finally ready to buy his own first car. he had saved up $8000 and wanted to also take out a small loan to build his credit. He had researched cars for almost a year And he had it narrowed down to two different cars. The first day we went, we were met by a salesman who was very nice and helpful. My son test drove the cars he came to see and also a third to confirm his decision. We left that day for him to think about it. We came back about a week later ready to buy a vehicle. We were met by the same salesman and he pulled up the car that had been chosen. We got in and noticed that the passenger side floor was a standing pool of water. Upon closer inspection there was mold everywhere. The soft top was covered in mold. I pointed this out to the salesman and he embarrassingly told us this is what happens with soft tops in Washington. They mold all of the time. (I owned a soft top for years and never had an issue with mold) He said he was going to go get it vacuumed out and wiped down. He drove the car around the side. They vacuumed out the water on the floor and wiped down the mold. It was discovered that the door wasn't draining and it flooded the car. During this time my son became very uneasy about paying that much money for a car they had just wiped the mold out of. So he told the salesman he wanted to buy the 2nd car. He was ready to make an offer and we were shown into his office. The once nice and helpful salesman changed instantly. He became pushy, sleazy and condescending. My son had done his research and knew the market rate for the car he wanted, based on the miles, trim and what else was available in the area. He made an offer above that price and was laughed at. During the time in his office, the salesman worked into the conversation about how busy he was and how he had sold so many cars that week implying he didn't need this sale. He talked about how many $10,000+ checks he had had to cash because he wasn't so successful. He told my son he wasn't going to find a better price on the car and then started in on the typical pressure of, if you buy this car tonight, I'll knock $200 off, but if you walk out that door, this deal is gone. We left. I had stayed quiet and allowed him to experience that himself. When we got into the car to go home, I asked him how he felt. He said, "gross." I told him congratulations, welcome to buying a car. That night he started searching for cars again. A few days later, he found the one he wanted in a different city, exact trim, less miles and it was $3000 cheaper. The new salesman was very nice to work with, no pressure and honestly a great car buying experience for my son. So thank you West Coast for the car buying experience lesson for my son. read more