This place is absolutely the worst place I've ever been to in my life. I took my glasses in to get…read morethem adjusted and they fried my lenses. This was absolute negligence. They took my glasses to the back and bent the entire front of the frame, burnt my lenses so bad she thought it was dirty and kept trying to clean it. I've never had someone in my 20 years of having glasses bend the front part of the frame so aggressively either. EDIT: After going to another eye doctor, I've been told it's likely they were being lazy, did not remove the lenses while heating the front of the frame which isn't common practice, and now the anti reflective coating is burnt.

Doctor Kelly Tran is awesome! She's probably the friendliest optimist I've ever met. Her whole…read morestaff too. You'll feel comfortable and welcomed right as you walk through the door. There's lots of good frames to choose from, and for lenses they now have the blue light filtering contacts. She'll even give you some trial ones so you can try them out first. I also always go for the $35 photo that's taken of the back of the eye. It's not much to pay, and it's a great preventative measure. If you're looking for a great eye doctor to go to in the area, look no further!

This is one of my fav costco. Customer service is great. They have great selection of products. The…read moreshelves are full and well organized. It's very clean and their check out, the cashiers are very fast. Valuewise is the same with other costco in the counties so I dont have too much to say! The only difference with LA ones will be huge difference in tax. All products are reasonably priced and the tags are visible so there is no challenge to find the price signs. This store tagging is beyond perfection. The parking is lil bit of hustle! Its fully packed and its very hard to find a parking spot! The parking lot is pretty big and i think this costco is very busy...

Was analyzed by Dr. Barbara Villa, O.D. and her wonderful staff and they identified a possible…read moreissue with my eye pressure - potential glaucoma. With Dr. Villa's written input, I was able to quickly have my eye pressure tested by an ophthalmologist thru my medical insurance. They quickly identified a major issue with my eye pressure and immediately placed me on an eye drop regimen to manage this condition. No damage was identified but this condition can quietly evolve into vision loss and blindness, if not controlled. I was only at this location because I wanted some new eyeglasses, but the final result was that they were able to protect my eyesight. I will forever be grateful to this doctor and her superlative staff - I would say pizza, drinks, ice cream, and chocolate chip cookies on me, but even that is reasonably priced at Costco !!

I recently visited people optical for an eye exam and a new pair of glasses, and I couldn't be…read morehappier with the experience. I've been here several times, and every single visit has been met with exceptional kindness and professionalism. I brought in several pairs of my own glasses to have them adjusted. They happily did it without hesitation and simply said, "Of course, we're happy to help." That level of genuine customer care really meant a lot to me. It's rare to find people who treat customers with such warmth and sincerity. Because of the wonderful service I've received every time, I truly appreciate everyone here. If anyone I know is looking for glasses or an eye exam, this is the first place I would recommend. Thank you for always making me feel welcome!

I highly recommend this local optical shop. Not only is the staff always friendly, but they also…read moreassist customers by making free adjustments if you stop by with any issues--even for glasses not purchased there. Furthermore, the lens replacement service is excellent; the lenses are fitted perfectly, ensuring top-notch quality that leaves me completely satisfied. I highly recommend this shop. Thank you to Jake & his team!!!

I needed to get my sunglasses repaired. The screws fell out that held the arms/temples to the rims…read moreof the sunglasses. Daniel was able to repair them quickly. I'm glad he did, otherwise I'd need to buy a new pair of sunglasses. I'm thankful that buying new ones wasn't necessary because I love these sunglasses.

Their doctors need to have a normal sized office, I had claustrophobia in the small over crowded…read moreoffice. It was ridiculous to have patients examined in the size of a closet that they called an office. Plus I asked for samples of a few of the colored expensive lenses, but there was barely any samples in stock she said. The lady at the front desk looked so unprofessional with her long straggly hair wearing a face mask, like we were at the height of Covid all over again. Everything about this office made me cringe and not want to return any time soon. I was given the prices for contact and glasses and told they were very reasonable. The next morning I went to Costco and the name brand stylish glass frames and colored contacts were almost 50% cheaper then the prices I was quoted in LensCrafters.

Very, very helpful. Honored a warrantee that I had forgotten about. Jessica has a great attitude &…read moreis always willing to help. Be sure to ask for Jessica! I rate Old Town Tustin .

Had my first appointment with Dr. Darren Brown, he was professional, kind and thorough. His office…read morestaff was equally as kind. The office is located in a charming neighborhood with easy parking. I highly recommend this office to anyone looking for optometry services.

I have been a client for almost 20 years. Very professional and knowledgeable staff. They care…read moreabout your eye and personal health tremendously.

I've been seeing Dr. Susan Chen at 2020 Eye Care for nearly a decade, and she has consistently been…read morean excellent and trustworthy eye doctor. Most recently, she went above and beyond by staying to help me during an unexpected emergency, and was able to see me with a full schedule. That level of care and commitment is rare. She's thorough, calm, and genuinely cares about her patients. I'm grateful to have her as my eye doctor and highly recommend her.

Most of the reviews you see are for Dr Moeser but this review is specifically for Dr Lopez who I…read moresaw and will give him 5 stars no question I recently visited Tustin Optometry for a routine eye exam and my experience was great. Scheduling was convenient and location is great with easy parking. Dr Lopez saw me right on time, very patient and discussed my eye health history in great detail. He is ofc very experienced but at the same time very approachable. The assistant staff is extremely helpful with pre-exam tests plus scheduling changes. I also got some good advice ordering new prescription lenses via my insurance. I will update this review for completeness once I receive my prescription lenses. But for now, I am certainly glad I have this option in Tustin versus driving miles in traffic to either Irvine or Newport Beach.

I needed a new optometrist and this was close to my virtual office. The doctor and all of the staff…read moremembers were nice and friendly and very efficient. I don't have vision insurance but what I paid out of pocket was reasonable. The first prescription the doctor gave me was not filled properly at Costco so he had to redo the prescription. And when he had to see me a second time he did not charge me. Eventually we got it all sorted and everything is as it should be. The staff here is very nice and friendly. And I will definitely come back here in a year's time.

Came to Target Optical for an exam and also glasses and contact lenses. Daniel provided excellent…read morecustomer service and is both very professional, nice and patient. He went through the vision coverage in detail and helped with recommendations on the frames based on criteria I provided him. He also look for ways to maximize my savings so I appreciate that!

Love this eye doctor, Took my mom and we end up getting 2…read moreprogressive glasses with beautiful frames of coach and Rayban. We had Isaiah Taylor helping us out and he has such amazing attitude and great customer service and he is very helpful and knowledgeable, Also Daniel the manager was very nice to us and gave us good advice. Thank you Target Optical we will always shop with you.

I came in for an urgent call-in appointment on a Friday morning after a sports-related incident the…read morenight prior. The receptionist was kind enough to slot me in even though they were already full for the day. The optometrist that examined me was thorough and succinct in communication. He was extremely reliable in answering some questions I had regarding physical limitations related to the aftercare and walked me through the retina scans. Highly recommend this business ! They are professional, kind, and really care for the patients!

The docs are great. Yada yada yada…read more What sets this place apart is their front office staff. Kind and helpful.

Called yesterday, and was able to book appointment next day at 12 noon ! So amazing! They take VSP…read moreand EyeMed insurance! Overall a great experience. I had doc Susan Brown. Lady was super thorough and knew her stuff. Gave me a 2 year prescription for my glasses (lenses). They have really high tech machines here. Like I've been to a ton but this place is prob the best in terms of technology. I like this office. It's great! I'll be back. They're quick and efficient. And they aren't pushy! The best part is that they usually have appointment times available for booking (during work hours obviously)

I haven't even spoken to anyone live there but what I am reviewing is the fact that I called twice…read moretoday to try to make an appointment and, without even an acknowledgement, I was put on hold for several minutes. No one ever gave me any indication of how long I'd be on hold, or, for example, thought maybe it was best to take my name and number and call me back if they were in the middle of something. They just lost a new patient.