Ben, a staff member in the Walnut Creek office, kindly gave me a thumb drive with a digital copy of…read moreall my records, for which I'm extremely grateful. In my experience, getting those digital records is somewhere between impossible and extremely difficult. Ben figured it out on the spot, pulled in whoever needed to be pulled in to get the job done, and promptly gave me a thumb drive that clearly had everything I asked for. This is after more than three weeks of getting the royal runaround. THANK YOIU BEN!!!

Great doctors, helpful staff, convenient locations. Walnut Creek is where I go , usually not more…read morethan a 10 min wait.

Keep your appointment!!! everything is super sanitized and disinfected!…read moreI've had serious retinal issues and Dr Scott Lee at the E. Bay Retina Center has been treating me for the past six months. I had to go for a follow up check up today. Wow I was super impressed. They are taking utmost precautions and following very strict protocols for their patients' safety. There is very very very limited close contact. The outside doors are propped open, and there was no one in the waiting room. Every employee/doctor is careful. You are required to wear a mask in order to be admitted. They take your temperature upon arrival and limit talking . Dr. Lee only talks when he's 6 feet apart from the patient. They constantly sanitize the examination rooms and are being ultra cautious. I haven't felt that safe in a long time. If you are a patient here do not delay seeing them for important follow ups. You will be well taken care of in super sanitized surroundings!

EBRC is great! I must have had swelling in my retinas over the years and didn't realize how my…read morevision was slowly deteriorating. Dr. Alexander Dillon has been treating me for the past several months and the improvements, especially to my night vision are remarkable. I used to not drive at night over the years because it was harder and harder to see. He has brought my eyes close to 20/20 and improved my night vision substantially. I was out and very hesitant last night riving home, but my vision has improved so much its a pleasure. I can see through the gloom.

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

Excellent! Personable! Dr. Barakeh provided the highest quality of care. I went in for a…read morecomprehensive eye exam as I had issues and questions that required expertise. I received an in depth and highly detailed analysis of the health of my eyes. I was very pleased and impressed.

Called to ask about an emergency visit today (7/7/25 @ 2:55 pm) after getting a chemical in my eye…read moreand was told they don't offer emergency care--despite what's listed. The front desk laughed and said, "Heh, Noooooo, we don't do emergency appts and I don't have anything until Thursday? You should try urgent care or your primary." Thanks for the advice as if I hadn't already thought about that! Off to urgent care at 7pm... ---I'm very glad I didn't just walk in. You might want to update your info.

Our Family have been with Diablo Eye for over 20 years, today both Myself and My Father had our…read morecheck ups, as always the service and professional establishment was great, But Kudos to Dr.Michele Lomelino, She was so Pleasant and Joyful. We felt as we were the only patient she had for the year. She also took extra time to make sure My Father's Concerns were addressed. The Check up went so fast because she made it so Pleasant. Thank you much to the whole team from scheduling to check in and check out. Awesome experience.

I have been coming here for years. I have had 2 cataracts removed & annual check ups. All the Drs &…read moreassistants are excellent. I have complete confidence in their care.

This place had easy parking, clear and conspicuous directions to different buildings, and once we…read moregot inside the medical center, a receptionist sprayed hand sanitizer onto our palms, measured our body temperatures and verbally asked us if we had any coughing, sore throat or loss of smell or taste. I really appreciated all the efforts put into making sure people admitted inside at least didn't show any COVID symptoms. They also put a limit to the number of people that could be in the waiting room at once. So if a patient had more than one visitor, one of them could go in there with the patient but the other visitor had to wait in the elevator lobby. And the elevator lobby was not very spacious and had no seat at all. Therefore, I do have a suggestion for improvement though.... since in the waiting room there were so many seats that were taped off to indicate that they were not to sit on, and it would've been great if they had moved some of those chairs to the elevator lobby so people could use them. Other than that, my experience there was pretty good.

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a miracle worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

Mira Lim performed miraculous cataract surgery on my eyes in '21-22. She also corrected an…read moreastigmatism in my right eye. She is a one in a million genius eye surgeon with a manner so unassuming and a hand that is so calm and self assured, you pray that she is there whenever you go under the knife. Period! Her specialty is corneal implants. She loves what she does and she loves to give the miracle of perfect sight to her patients. I'm 77 now and one day after the surgeries my eyes tested 20/20 & 20/24. Three year later they still test the same. I'm so grateful to her! It is not surprising to me that she worked with Dr Vastine, the Errol Flynn of eye surgeons. And she was referred to me by Dr Litwin, one of the best. Don't even think about it. Get on her waiting list today.

I normally don't rate medical providers but seeing all the negative comments I almost didn't book…read morean appointment with the clinic, but trusted by PCP wouldn't steer me wrong. I visited the Pittsburg clinic and from start to finish an all around great experience. All the staff was friendly, professional and attentive. I was seen in a very timely manner. The physician, Dr. Wang was thorough and explained my condition very clearly to me, answering my questions. The building is older, with a shared waiting area, but it was clean and not overly crowded. I will be staying with Dr. Wang and their team for any needed follow up. I would recommend this practice.

My mother went to see Meng Lee, O.D. because she was experiencing vision loss. Despite her serious…read moresymptoms, he failed to properly evaluate or treat her condition. His care was dangerous, harmful, careless, irresponsible, and unprofessional. At the first visit, he performed some basic tests--eye pressure, vision check, and optic nerve exam--and told us her problems were just due to "old age." He never even mentioned the early cataracts that were documented in her record. At the second visit, he was still unsure of the problem. He did almost no new exams, "diagnosed" her with "dry eyes," suggested she "try" some eye drops, and said nothing else needed to be done--except repeatedly asking my mother to come back, without giving any clear explanation or follow-up plan. Instead, he pushed for glasses, even though glasses were not the cause of her vision problems. Most importantly, he did not perform or recommend any standard glaucoma tests, such as: Visual field testing OCT imaging Gonioscopy Pachymetry Referral to an ophthalmologist (a medical eye doctor) These are standard components of a complete glaucoma evaluation, especially in a patient aged 70, with cataracts and borderline IOP readings (20 mmHg is still within normal range but at the higher end). Although he presents himself as a "glaucoma-certified optometrist," he completely missed the signs of glaucoma and failed to manage my mother's serious condition. We specifically asked whether my mother might have glaucoma, and Dr. Lee told us no--without conducting any of the standard tests necessary to confirm or rule out that condition. We didn't question it at the time--because we didn't know about the standard glaucoma tests and trusted him, especially after he brushed it off and said she was "just old," as if that explained everything. Over two years later, a great doctor performed the proper tests and diagnosed her with advanced glaucoma at the first visit. Unfortunately, by then, the damage was permanent. This is a serious failure of care. If Meng Lee had properly evaluated her symptoms or referred her to a medical specialist, my mother's vision could have been saved. This level of negligence should not be tolerated in any healthcare setting. Someone who ignores clear signs of disease and fails to provide even the most basic standard of care should not be allowed to continue practicing. He should have his license revoked.

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a absolute Miracle Worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

The friendly professional staff provided an excellent Office Experience. The examination was very…read moredetailed and questions were encouraged and answered. When I my appointment was over I had a sense of belonging. I highly recommend them.

I am deeply disappointed with the unprofessional customer service experienced today when dealing…read morewith an appointment for my employee. Our employee arrived for his scheduled appointment today, but his necessary translator did not arrive. When I called to resolve the issue and suggested reaching out to the insurance carrier to see if there was a coordination mix-up, the representative, Shana, became extremely aggressive and rude on the phone. Instead of providing the customer support we needed, she claimed there was no one available in the entire building who spoke Spanish. Throughout the call, she refused to let me get a word in. When I politely asked for her supervisor's name, she completely bypassed my question and hung up on me, refusing to provide any management contact information. I called back immediately and was connected with Brandy, who was very kind, professional, and helpful. She was able to provide the name of the supervisor, Denise Kurt. While I appreciate Brandy's excellent assistance in a stressful situation, the behavior exhibited by Shana is completely unacceptable for a professional medical office handling sensitive worker accounts. Management needs to address Shana's conduct and communication immediately

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

Great eye center! My husband and I both see Dr. Li. She is awesome! She is very knowledgeable and…read morethrough We used to see Dr. Dentone before he retired and are now very happy with our care with Dr. Li. So much so that we travel from Southern California to Walnut Creek. I also see my favorite optician, Erica. She is wonderful at helping me with my eyeglass needs. I like to find different, colorful, fun glasses and she is great at helping with my style and great colors. She gets them measured and set up so that when they are mailed to me I can put them on and go!

I've been seeing for now. My experience with this has extraordinary. He performed cataract…read moresurgery on both my eyes and now I can see 2020 in both eyes. My only drawback was because I have glaucoma, I still have to wear reading glasses. Dr Rabin is very thorough and very knowledgeable in answering all your questions. His staff is very kind and helpful. I really appreciate Erica who took very good care of me with getting my glasses. Always willing to go with the frames I like. She too is very knowledgeable when it comes to insurance to cover your glasses. I especially like that the staff goes above and beyond to make sure you understand any procedure or medication you need to have. I highly recommend Walnut Creek Eye Care!