Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

Customer service is fantastic and their paint was top notch. We took a color from BEHR's line and…read morethey mixed it for us. We were out the door with 3 gallons of paint in less than 20 minutes.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

Solid core Products, unique paint color match system, with inconsistent customer service. Stopped…read moreinto PPG paint Co. today to grab an additional bucket of paint to finish my bedroom. I had made a trip there two days prior and was introduced to there unique paint color matching system where you can bring any paint color from a different company into them, and they'll be able to match it! The three walls I was able to complete over the weekend turned out great! The employee who helped my wife and I was helpful in making sure we had everything we needed. Today's experience was a complete 180. I had the pleasure of working with Jimmy. It was very clear Jimmy was having a bad day. I can't blame him... who really does like Mondays. Jimmy was showing his frustration left and right when told by employees he gave customers the wrong paint color. Jimmy kept shouting he hadn't don't anything wrong and said they can deal with it since Clover green is close enough to what they asked for. Jimmy was also short with me when I tried to use my friends and family discount coupon for 25% off. He was struggling to figure out how to register the coupon in the computer so needed to call for assistance. When he finally was able to figure out how to do it, he said "well boy get your phone out". After I swiped my card to complete the transaction, the receipt as shown does not say a discount was applied. I asked whether it was and was abruptly told "well yeah it's a $50 bucket of paint". Jimmy may have been having a rough day; however, emotions aside a customer should never be treated that way.

I was happy with the service I received here…read more The store was easy to find as there is plenty of signage. Parking was plentiful and easy. I was greeted upon entry and I told the clerk what I needed. He explained my options for exterior paint and calculated how much paint I would need. PPG sells to contractors and non-contractors alike. I purchased 5 gallons or exterior paint, 1 gallon of primer for the section of replacement wood and a few samples of interior paint. Prior to this home project I purchased paint from Home Depot or Lowe's. Since I've "discovered" PPG, Sherwin Williams and Benjamin Moore, I will not be going back to HD or Lowe's for paint. The overall customer experience is better at the professional paint stores and the price is comparable or cheaper (with your painter's contractor discount) and the product is superior.

Came for a home project where I had gotten some paint stains on a piece of furniture that needed…read moreremoved. I was greeted by a friendly employee and explained what I needed. The guys found me exactly what I wanted, a quick 'oops' kit for my troubles. All in all, I was in and out within 10 minutes and less than $5 of an expense. A trip exactly what it should have been. A-OK.

I decided to hit this location because I was in a hurry, and I regretted it. I swear it's like the…read moretwilight zone in there--slow service, brain-dead employees... terrible. I implore you: go to the Moreland location instead. Even if you have to drive a good bit more, you'll be very glad you did. The people at the Moreland store are responsive, dynamic and knowledgable about SW products (which, btw, are the best in the business). avoid this location.

I spoke with Adam on the phone in early May about his company cleaning my carpets in preparation…read morefor move-out in late June. He reported that I was scheduling far in advance and it would be easy to fit me in with so much advanced notice. He asked me to text him with my address, which I did, but he never wrote back. In mid-June, I texted to make sure he was still planning to come, and he wrote back that he hadn't confirmed the appointment and was no longer available for that day. I will be taking my business elsewhere.

I used Turnclean Services to clean my apt after I moved out. Adam was very pleasant to speak with…read moreand promptly scheduled the cleaning at a very fair price. They did a great job. My apt was cleaned top to bottom and smelled fantastic. I can't recommend this company enough!

I needed work done quickly to redo interior walls, pressure wash and clean the exterior of the…read morehouse . The crew showed up on time each day and completed the work on time. It is good to give directions as not all crew members are equally skilled at detail work and cleanup.

For any prospective clients, JJ Jimenez is a fraud, promising "a high quality finish", but in…read morereality delivers the quality of school children painting your home. In addition, he is highly litigious. For poor quality work he demands full payment and will immediate sue rather than correcting work or offering higher quality resources to rectify poor quality. On Scoping: While he promises a "high quality finish in his statements of work, he is vague on what work is scoped and leverages that vague language to claim that work has been satisfactorily completed. On Material Selection He lacks the expertise to select the correct paint for job. For instance he used a matte paint on doors and molding, which is not best practices. If you choose this vendor, you need to inspect all material brought into your house to validate they are using correct material. On Prep Work While his statement of work said all staircases would be covered, they were not. This has resulted in needing to have runners on stairs replaced. His team also fails to properly tape and cover stained wood surfaces. I am currently scoping several thousand dollars of work to have wooden doors and floors sanded and re-stained due to their poor prep work. On overall quality Vendor missed many areas, there was paint destined for floor boards and molding that ended up on walls, missed spots, and drip marks. In addition, his team paints over sanded areas, meaning all surfaces will need to be re-sanded, primed, and repainted On timelines His teams move quickly to the detriment of quality. It was inextricable that prepping and applying 2 quotes would be done in under two days. On customer satisfaction His team doing the work are hard to communicate with and if there are issues both his team and himself are combative with home owners. I would never trust him or his team to be in your home with your wife or children without you present. In addition, rather than doing quality work he would rather sue

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

On May 6, 2025, I stopped into this establishment to purchase some black spray paint for an art…read moreproject. I am an African-American male in his early 60s. I usually dress in a suit; that's how I was brought up to always look your best. As I am being rung out at the register, the cashier, a middle-aged Caucasian male, looks at me and says, "Your address awfully nice for going out tagging." Then he chuckled. I found this to be highly offensive when I called him out on it. He responded well: " I don't see anything wrong with it. I was just making a joke." I informed him that words hurt, and if I were a Caucasian male, he would not have made that statement. Due to my experience, I will never go back to this or any Ace Hardware's