I went here because I'm new to the area. I don't really trust mall salons with my hair so I decided…read moreto go here after reading positive reviews on Google. I would give this salon between one and two stars.
Since I was a new customer, I did not know which stylist to choose. So, the receptionist paired me up with Kayla.
When I entered the salon, there were people already in there getting pedicures, reading magazines, etc. I was not immediately greeted and wondered if there was anyone actually there to receive customers. I was offered some tea in a to-go thermos. A nice gesture, except the temperature of the water made the tea completely undrinkable, it was so hot. I waited a little while until Kayla appeared. She took me to her chair and I explained that I wanted the layers trimmed. She said that she does not do "wet" cuts, only dry cuts. I was not used to this, but went along with it anyway. The entire cut took about 5-10 minutes. She trimmed my layers just fine, but did not do any special blow-drying, styling, or even add any product or even SHAMPOO my hair.
A short time later, I left the chair. This is where my big problem with Avante salon is. The lady who rang me up charged $30 for the cut. However, on Avante's website, they itemize your experience. Styling for this amount, shampoo for this amount, cut and style for another amount. Because they do this, I felt like it was unfair for me to pay the full $30 for just minimal work. If they really wanted to itemize my experience (no shampoo, no styling, no product, minimal cutting) I should have only been charged half that amount.
I liked the trim when I left, but the next week, it was not very noticeable that I had had it cut.
If I go here again, I would ask for a different stylist. $30 is a good price for a salon experience, but not a good price for a ten minute trim.
