I have been living in one of Beach Lanes buildings for over three months and they have yet to get…read morethe buzzer to the front door working. I had major surgery and had to go down 9 flights to let my caretaker in. They have been less than responsive. Michele in particular. And the elevators are not reliable. All I want are the services I'm entitled to in my lease. I didn't want to go public with the complaint but I've been giving no other option.

Horrific management company charging insane rents while refusing to do any sort of maintenance…read more They do not answer emails, phone calls, texts, regular mail, etc. Once you sign that lease you might as well not exist in their eyes. They just want to collect your rent and screen your messages. Super was non existent, or straight up didn't show when called. The office is full of inept degenerate scum...that's the nicest thing I can say about them. Do NOT sign a lease with them.

Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more…read morehappy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care.

Just moved to NY from down south and wanted to say Deborah has made our move so easy…read more Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend

I don't even know where to start…read more I've rented 5 different commercial spaces in my life, and nothing even came close to the horrid experience I had with RPM. First of all, the building I was in (219 Westchester Ave, Port Chester NY) was severely neglected. Things would break every other week, the elevator was a deathtrap, the heat only worked when it felt like it, the intercom was barely functional, and the list goes on & on. One time one of my neighbors' clients got trapped in the elevator for 30 minutes. She was screaming & panicking & everything. Super crazy situation. The company knew these things and dragged their feet as much as possible with solutions, which was very aggravating. Secondly when I moved into the space, much like the building itself, the space was in terrible condition. The walls had chipped paint everywhere, there were stains on the ceiling tiles & many more things were wrong with it. I reached out to the landlord about redoing these things and asked if he'd cover it (mainly the painting). His response was he'd give me a $500 concession to do the work, which for an 900 sqft space is very, very low. I denied and asked for more, in which he said "Instead of a concession you can just paint it now and then leave it that way when you leave, so that saves you from painting again." I agreed to this, painted the walls and later replaced the ceiling tiles (my tiles were a modern, sleek looking black ones). When the lease expired, he attempted to charge me to replace my tiles with white ones again, taking the money from my security deposit. I refused this, stating that I had permission to do the swap and there was no damage to the panels, it was just his personal preference. In response, RPM came up with an absolutely insane list of deductions for the space, somehow magically totaling $4,000, the entirety of my security deposit. Photos are attached showing this exchange. The funniest part is they charged me $2,806 for repainting, but would only offer me a $500 concession to do the work myself. That in my opinion speaks volumes on the ethics of RPM. Maybe even funnier than that is they still have the photos from my paint job and ceiling listed in their official renting photos on loopnet, despite ALL THIS MONEY they spent refurbishing the space. My advice: if you see anything represented by RPM Westchester, run for the hills. Also if you're already doing business with them, document everything. EVERYTHING. Paperwork & photos are necessary against a company like this. Lastly, if you find yourself in a similar situation as me, there are steps you can take to fight back. Do your research. There are several organizations that assist tenants in fighting back against companies like this. Some of these organizations include: - Westchester Courts where you can file claims (different monetary values need to be filed in different courts, do your research) - The NYS Attorney General's office (you can file complaints on their website) - The town / city building department (in my case, the Port Chester Code Enforcement Department) - The Westchester Consumer Protection Department - The Better Business Bureau - The Real Estate Licensing Board (NYS Dept. of State Division of Licensing) - U.S. Department of Housing and Urban Development (HUD, file under the Fair Housing Act if this applies to you) - Everything listed above, along with leaving reviews on platforms like google, yelp, zillow, apartments.com and anywhere else applicable. Do not do business with Real Property Management Westchester, or any company that behaves in this way. I filed my city court case against them a few days ago. I will update this review with the results. Last last thing, I left this same review on google, to which the owner replied threatening to charge with legal fees if I pursue this case against them. This is an intimidation tactic, as neither side is responsible for compensating legal fees in small claims. It's just another example of how this company attempted to retaliate against me and bully me into silence.

This company deserves less than zero stars. They rented my family a severely neglected, uncared…read morefor house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be: 1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB. 2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor. 3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved. 4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way. Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience. RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else. I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester :)

I've been in my apartment for four years and have never had a problem with Chappaqua Realty. If…read moreanything, when I needed to break my lease early because of a job relocation they were nothing but incredibly accommodating. I gave them two months notice and there was no attitude, issue or concern. Did I mention how cute my apartment is? I'm going to miss it.

This business is shady. The guy you deal with is either Allan Weinstein or an attorney, Peter…read moreDiOrio (he may not tell you he is an attorney). When this company managed our building we almost lost the building because they were not paying the property taxes! DiOrio said he could possibly "save" the building by "finding" 10 investor friends to bail us out. AVOID, AVOID, AVOID!!!

I have lived in a building managed by Blue Woods for 27 years and have found them to be incredibly…read morediligent. I don't understand these other reviews, except to say that they must be by people who have a grudge. How can someone who lives in Florida live in building NYC? I looked up 710 and it is a co-op, so the management company is not who you would call. You would talk to the super first. They have always been very responsive to calls. The daily management of a building is left the supers of all co-ops, with the co-op boards making guided decisions about the funds and making other decisions about facilities. Maintenance of most buildings is usually managed buy the superintendents, and ours have always been great. We have had mostly incremental assessments over the time I have lived in the building, with the big ones to be expected of a pre-war building. A friend who is a real estate broker said that he is relieved when a building is managed by Blue Woods because he knows that the sale will go smoothly. While I have mostly dealt with the founder, our building is managed by Steve Wilson, and remains one of the best managed buildings in the neighborhood.

Disappointing really... While they are nice generally nice guys, they do a poor job demonstrating…read moreany type of competence towards managing a building. During the 3 years that BW managed my building - they took very little responsibility for the upkeep of the bldg (daily and preventative maintenance), mismanaged our funds, and had no concept of how to leverage basic technology (i.e. email management)... I would not recommend them!!

I just wanted to say that we have been receiving great service since Riverstone took over the…read moremanagement of our building in Stamford. In particular, I want to single out the maintenance staff, including Walter and his assistant, Jose Jimenez. They are attentive to our needs and they're quick to respond when things need fixing. Keep up the good work, Riverstone!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!