Our experiences have always been during off-peak hours, and they've always been positive. There's…read moreplenty of seating, and the station is clean and well maintained. Tickets are easy to purchase, and Metro-North trains run frequently throughout the day, making it a convenient option. Food choices are limited, there is a Dunkin Donuts and a Subway. I do like the Subway here for a quick flatbread to take on the train. I like like the old architecture and this station has some beautiful historical elements. The original station dates back to 1848. That structure was replaced by a new building in 1875, which burned down in 1928. Two years later the current station opened. Parking at the station lot or garage has always been available, only once did we have to use a different garage across the street. Overall, we find it easier, more flexible and a much better value to use the Metro-North out of New Haven Union Station than the Amtrak out of Providence.

This is the local metro north station for New Haven. It is the end of the line where mostly…read moreeveryone gets off. It was my first time so I followed the large crowds. There is an interesting underground path that takes you to the main station. It is a very small station compared to others in New York City or Philly. There was a small gift shop and a Dunkin Donuts which had a large line. Outside there was a crowd of people waiting for an Uber or the local bus to downtown. It cost about $20 each way from the city. It was only my first time in New Haven so I didn't know what to compare it to. It was a cloudy rainy day so everyone seemed miserable. I would have to come back here on a sunny day to see if there is a difference.

This is a better location for picking up your family members or close friends. You can avoid the…read morecrowds and there usually is no difficulty finding parking. It is only useful if you know, the trains are running on time. Union Station is located nearby and is good for purchasing tickets and making connections. It is also convenient if you want to check if the train is being delayed.

This is a pretty small, relatively station located in the downtown region of New Haven on State…read morestreet, about a mile from the bigger Union Station. It has about 4 tracks in total and is operated by Shoreline East and Hartford line.

I have taken the Northeast Regional line and the Acela line. I like the Acela best because you can…read moresnag single seats, but the Northeast Regional has also been wonderful. The Amtrak employees are AMAZING. I've now taken several trips with this same crew, from DC to Baltimore to New Haven. They are SOLID people you feel safe with. For example, I fell asleep once and missed my stop. The conductor/employee helped me off and to find the train to get on to get back to my intended destination. This time around, the employee/conductor told me that I could get off in CT at State Street, which is what was on my ticket, but I would have to stay on the train much longer because they would have to turn around and re-align the trains. He gave me the tip that most passengers get off at Union station (SO close to State Street, it's a negligible distance). Then he took enough care to come back by again to tell me that Union was the next station if I wanted to get off. The cafe car was also wonderful. His credit card machine stopped working. I told him that I had cash, but made the joke that I didn't look forward to walking the LONG walk from the cafe car back to business class to get that cash. He offered to COME TO ME to get the cash later, and he did! Tipped him majorly! Business class is more expensive than coach, we are talking two to three times the price, but you get to choose your seat. On this particular line, it's never been full and I've never had anyone sitting next to me. It's worth it to me, but for some, it may not be. Cafe car has plenty of drinks and snacks. Sandwiches, cheese and cracker trays, alcoholic and non-alcoholic drinks. Nothing fancy, but gets the job done. But I can't get over how these guys have seemingly looked out for me and taken care of me on my many trips up and down the rails.

My amtrak to the city was wonderful. We were delayed though thanks to people not complying with the…read moremask mandate they agreed to. The Amtrak on the way back though left a lot to be desired. I unfortunately had to sit across from people and the girl sat with her shoes off on the seats and nobody said anything to her. Now I know to take an even later train the next time.

The Milford train station was established in 1848. It is a commuter rail stop on the Metro North…read moreRailroad New Haven line and the Trails Shoreline East. The ticket prices are reasonable and the trains are usually clean, and on schedule on the weekends. The beauty of the Milford station is the easy accessibility to 676 parking spaces, two side platforms, and three tracks. It is wonderful and convenient for friends and family to be able to visit from New York City and grab a quick lunch along the Milford shoreline.

I live in Hartford county and always take the bus or train into the city until I did a little…read moreresearch and came across this station. The free parking during the weekend and decent fare prices immediately caught my eye. So this weekend was my first time using the station as a departure point and I may never look back. I arrived to the station about 15 minutes before my scheduled department and immediately found parking right in front of the station. I was able to purchase my tickets at the ticket machine and waited for the train. The train arrived 3 minutes ahead of schedule and the ride to Grand Central was quick with only two stops. The whole process was easy and cost efficient. I will definitely be using this station again.

Taking the train for years and loving it. However I find…read moreconductors not helpful never available and made me lose a train . They had track 4 train was on track 6 and they walked passed us got on the train did not tell us track was changed and went off. I had to walk to another train station.

Metro North 11:07am train leaving Grand Central on 6/17/25, employee Jason was very professional &…read morepolite he was able to assist me with a problem on my IPhone when I showed him my validated ticket he was able to correct problem and provided me with excellent customer service experience

Worst customer service ever at a coffee house. Used the bathroom and came out to order and barked…read moreat by the owner. He was an ahole! Stated this is not a public restroom! Then my friend comes in and barked at her! Apparently he doesn't want business. Time to leave

I LOVEEEEEE The Coffee Bar, Granted I Was Pissed At First Because They're Cash Only ( I Never Have…read moreCash On Me ) But I Loveeeee The DIY Coffee Bar. I Tried Dark Roast Iced For The First Time & It Was Amazing, I Love The Theme And The Vibe Of This Coffee House It's Cute & Tasty. I Also Had A Blueberry Scone ( I've Been A Die Hard BB Scone Fan Since I Was About 7 So I Know If They're Fresh Or Not Lol ) And It WAS SOOO Fresh! Found Out After Chatting With The Cashier That The Baked Goods Are Baked Fresh Daily! Even When I'm Not Taking The Train And Need Coffee I Definitely Will Jump Off The Highway For This On A Morning Run To NYC

Booked a RT ride from my house to JFK for over $400+. The car had no AC going to the airport and…read morecoming back 2 weeks later. Sent emails but no answer and call holding is just tooooooo long. Live and learn

This outfit is the WORST No one answers the phone at customer service. The drop off and pick up…read moretimes are so infrequent as to make this service worthless. Once upon a time it was vey efficient. Those days are long gone. Take an Uber.

The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Although most drivers are great. Had an experience on 4/28. A female driver harassed me. I am…read morephysically disabled and 78 years old. She did not believe me when I told her that she was at the wrong area. She wanted me to walk where she h r eas which I could not do. Then she told me to get some one else.

Had my car parked monthly storage there, $170 a month. The location couldn't be more convince. The…read moretrain station is right around the corner. The garage is all camera covered and staffs seem very nice. Plenty of spaces and easy 24/7 access with a key fob they give you.

So these guys have a lock on trapping locals trying to catch a train at Union Station. Here's how…read moreit works: You drive to New Haven to catch a train into Grand Central. (The trains almost always originate at Union Station.) So you drive to the parking garage attached to Union Station (Union Garage) as you have for years and years but now they simply close the garage in the morning regardless of whether there is parking available or not. SO you drive to the only other parking garage, which is only a block and half down the street, Gateway Garage (which you will find is in NO directory or parking guide to NH), wind around to the entrance where you are forced to make a tight right-hand turn into the garage--and as you make that turn the posted parking prices are on the inside of that right-hand turn so you don't see them until you are LEAVING the garage from the other direction. So you park your car, find an exit and hurry over to Union Station to catch your train. You return 26 hours later to pick up your car and know parking should be about $22 dollars. Instead, you are presented with a tab of $36! For heaven's sake, that's more than the round-trip ticket to New York 70 miles away! So beware, all, this is a complete trap and utter rip-off! If you take the train into NYC once a week the "bargain" is to buy a WHOLE MONTHLY PASS at Union Garage for $95 because then they have to let you in the garage even when its always closed! "Wow," I said to the poor guy at the cashier booth at Gateway Garage, "more than I pay for parking in Manhattan." "That's what everybody says," he said, taking my credit card. "So what do normal people do?" I asked him. "Sometimes they walk to the office over there and just start screaming," he said hopefully (but tactfully). (Jobs in Central CT are extremely hard to get)