My last update was in 2019. It is now June 2025 and Wayne's Pharmacy is still my Angel. The only…read morechange is that the ownership has changed. It is now owned by Pharmacists that worked for Wayne. I was originally concerned that things might change. I am happy to say that they are my new Angels. I am still treated with the utmost respect and kindness. The new owners retain the same caring that Wayne always did. My concern was unnecessary. If you ever need special treatment by a pharmacy and, like me, your insurance doesn't help, I highly recommend Wayne's Pharmacy. You won't be sorry. (Please read my previous review to get the complete picture. My condition has gotten worse over the past 6 years and it is difficult for me to write)

It would seem the primary business is the surgical supply, prosthetics along with wheelchairs,…read morewalkers etc. It takes up half the store. For the rest it's an old school pharmacy, and selling basic staples like cold medicine, shampoo, deodorant, toothpaste, skin care, ace bandages...you get the idea. All name brands but prices are discounted pretty well. Then there's the sundries...fragrances, fancy soaps, unique brands of lotions, makeup, plus a really nice selection of greeting cards and paperbacks. I stop in here a lot to browse especially at gift giving times. Staff always has a friendly greeting and it's always the same people. When I need sundries I'll choose this Mom and Pop over CVS or Walgreens.

I had such a great experience picking up some OTC items here…read more I had a few questions about several cough medications and asked the pharmacist a gazillion questions about them. The pharmacist was super kind and patient and explained to me throughly. She did not seem annoyed whatsoever. I'm glad there is a family pharmacy in Hempstead that I trust! I frequent the area to visit my family and I'm glad there is a reliable pharmacy.

With all the medication shortages Franklin RX has been a true savior. Reena is a queen and the…read morewhole team are so warm and helpful. They work their magic and get literal lifesaving drugs for my family. They're so patient with me when I call & so friendly when I come in. They really work hard for you and care about you. Franklin RX is my go-to pharmacy. They're the best!

Lynette and Rosa were extremely helpful in filling a prescription for compression socks. the care…read morethey took to measure and show me the proper way to put them on and remove them made my life a lot easier. you may think it is a simple task, but with several health issues, this was not easy. I will return for all my future needs. Ray M.

I am very pleased with my first visit to Franwin Pharmacy and will return again. I was assisted by…read moreLynette and Rosa that gave wonderful customer service in which I haven't had in a long while. Both were attentive to my issue and needs. They showed great effort in finding the necessary equipment I needed. They exhibited great interest in alleviating my discomfort and pain, with unbelievable patience. Lastly, they both were very knowledgeable and helpful while instructing me on how to utilize my equipment. I value that type of service. Overall, the staff is very professional, friendly and caring.

Great local pharmacy with excellent value. Franklin Square Pharmacy & Surgical is always clean,…read morewell organized, and stocked with a wide variety of items, which makes it convenient to find what you need in one place. The staff is very friendly, professional, and genuinely helpful whenever you have questions. On top of the great service, their prices are fair and you can tell they care about their customers. It's a reliable neighborhood pharmacy that I'm happy to support.

Just went to pick up a script for my daughter. I waited in line with four people in front of me…read more Everything was fine. Four people came after me and were waiting in line behind me. The four white men behind me were specifically called to the front of the line and asked if they were "picking up". Since I was ahead of them, I said I am picking up too. The man ignored me and continued to serve the four men behind me until I reached the counter. Another woman walked up to help with the line and got my script. I wouldn't go here if you don't want to "go to the back of the bus, Rosa!"

Many of us after seeing a Doctor in this building would like to go into this Walgreens to fill a…read moreprescription or buy medical necessities. But the door is locked. To get in you have to walk outside for about a block just to get into the store. If I have to walk out of the building, it will be to my car, not to this Walgreens, especially in inclement weather. If the door happens to be unlocked, good luck finding a cashier to check you out. No counter bell, nobody in the aisles. How does this place stay in business?

This review is for my experience at checkout. The store is clean and organized but today I went to…read morecheck out my items and the cashier, an older gentleman named Peter- was so incredibly rude. I had about 20 items and had coupons for them so he scanned everything while huffing and puffing and then I gave him the coupons and he looked like he was so annoyed. Then while he was scanning them said "the stores gonna lose money like this". I was so appalled. I'm using coupons that I got from spending money AT Walgreens but regardless how inappropriate! This is the rudest thing I've ever had a cashier say to me. If I wasn't so baffle I would have gone and spoken to a manager but I truly could not believe he said that. Once my receipt and coupons printed he crumpled them up in his hands and shoved them at me. Next time I'll go out of my way to the next Walgreens just to avoid this one. Terrible.

Wonderful place to get your pharmacy needs/prescriptions…read more Like a small town shop- friendly, courteous, no long lines. People who care!! Highly recommend!

best pharmacy on Long Island!! many medical supplies and the workers and pharmacists are the best!!read more

Stopped in to redeem a one day only extra bucks coupon. The store itself is clearly a much older…read morestore as it just has that look & feel as if the building has not been renovated in many years. Aisles are definitely a bit tight. The selection was okay, not the biggest CVS store. I did not notice any regular check out counters with a cashier, only self checkout. Had no problems at checkout.

We were in the pharmacy for vaccinations - great staff, quick service. A well stocked store and we…read morealways find something we can pick up at the same time, doesn't hurt that there are great bagels a coule of blocks up.

"I had a fantastic experience thanks to Cleon Patterson. I misplaced some important items, and…read moreCleon went above and beyond to assist me, including checking security footage. His kindness and professionalism made all the difference. Highly recommend!" Shift lead

You have a cashier there by the name of tyneisha ( if I spelled that correctly) . She worked at…read morethis location a long time. Everyone seems to like her. I've witnessed her go above and beyond for customers. Shes even been helpful to me. I just have to bring this to someone attention. Ar least 4 times I've witnessed her asking customers for gifts. Now even if she's just kidding which from what I saw it didn't look like she was, she needs to stop begging customers for gifts. She work's there she gets paid abd that should be the end of it. Even if she's friendly with regular customers that come there all the time it doesn't give her the right. When I saw it this last time last week ( I just didn't have the time to post about it) It rubbed me the wrong way, enough is nought. I don't want her to get in trouble but she needs to be reprimanded about begging customers for gifts. Just ring people up and keep it moving. She is very good at that and she needs to stick with just that.

Top notch compounding pharmacy! Customized medications for…read moreyour individualized needs. Amazing, knowledgeable, and friendly staff and pharmacists.

Expensive but terrible service. Every week this company suppose to send a nurse come to my home to…read moredo the blood test for my husband. Today I got a phone call from this company key employee name Thomas who supposedly comes to my home tomorrow to do the blood test job. He called my husband at first but my husband was in a zoom meeting so he called me. Below it is what I heard from this nurse Thomson when I answered the phone. "Hello this is Tom. Is there any reason RC ( my husband) not picking up his phone. Tell him I will be there between 10:30 and 11:30 am". This is the guy who is in charge the nurse service. Tell me how professional he is.

Having a local pharmay like Mineola Family Pharmacy is a staple in Mineola. It is right downtown…read moreand while there is a lot of parking, it could be challenging, but you always wind up getting something nearby. This is a nice place to be and it's very personalized. The Pharmacy is always here to help you. Manny and team have always been spectacular as they go above and beyond to assist you. Manny is wonderful and very patient spends time explaining everything and always answers all questions. You speak with anyone here just once and you will have a new friend. Their inventory is huge and it's amazing how many products they carry in this small store. I have come here for some odd items and they are always able to help me out. It's a pleasure doing business with them and I recommend trying them. I am sure that you will walk out happy. KUDOs to the team at Mineola Family Pharmacy

The best customer service. Honest. Responsive. Personal…read more Genuine. They go above and beyond.