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    West Hills Memorial Park

    2.6 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Ask the Community - West Hills Memorial Park

    Shaw & Sons Funeral Directors

    Shaw & Sons Funeral Directors

    2.8
    (5 reviews)

    Recently my Father passed away and we used Shaw and Sons to arrange his cremation. We wanted my…read moreFather cremated in his favorite cowboy hat, boots and belt buckle. Today we picked up his ashes only to discover- 1) They forgot to cremate him in his boots, which were sent with his body when he was picked up. 2) They couldn't cremate him wearing his belt buckle, but instead of giving it back to us they tossed it in his box of ashes so now it's buried/in ash. I'm a little appalled at this lack of attention to details. This is our loved one, and we didn't ask for much. Out of the three things we provided for cremation only one item was cremated. I'm disappointed and I can't say I'd recommend Shaw and Sons after this experience.

    My son passed unexpectedly on 5/19. When arrangements were made the next day we also purchased an…read moreurn from them. We were informed crematory was under maintenance for a week. I had to call and request my son's fingerprints three times before they miraculously "just showed up" the day I called on 6/5. I was informed today by MY own phone call - that my "son has been cremated but are waiting for his urn". His urn was ordered on 5/20. I was again told that "I just spoke with them and his urn should be in today". Shaw & Sons has my son now cremated and I'm unsure of what items they included when cremating him OR when I will receive my son's ashes. How is this caring for someone in their worst days?? I would NEVER recommend this company unless you are just anxious to give them your money and then wait for your loved one for weeks! Going on day 17! Tiffanie Marquis

    West Hills Memorial Park - funeralservices - Updated July 2026

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