I've been seeing Dr. Andromeda for acupuncture over the past month to treat neuropathy and…read moreosteoarthritis. The lasting relief I feel in my feet and hands after each treatment has exceeded my expectations. As I mentioned earlier, I've seen other doctors without any relief, so I wasn't sure what to expect. She continues to recommend areas to improve. She checks in with me each visit about my diet, sleep, exercise, and stress, all of which affect my overall health. Her dedication to her patients and their care is refreshing. I'm looking forward to continuing to work with Aurora, and I highly recommend her as a health care provider.

I contacted Swiss Acupuncture as a "test patient" because several friends and family members were…read moreinterested in trying acupuncture, and I wanted to evaluate the clinic before recommending it. When I called, the staff asked for my insurance information and confirmed that my Microsoft insurance covers 24 visits per year. They scheduled an appointment and assured me the clinic was in-network, so everything seemed straightforward. Unfortunately, my actual experience was extremely disappointing. At the front desk, I was greeted by a staff member (her name was Nura(?), per office manager). The very first thing she did was demand my credit card. I politely explained that I prefer to wait until my insurance processes the claim and then pay any remaining balance, if any--this has always been my standard practice. Given the prevalence of credit card fraud, I am not comfortable providing my card upfront. Moreover, this requirement was never disclosed to me prior to my visit. She insisted that I must provide a credit card. I calmly reiterated my position. At that point, she looked at me and said, "Why are you so STUPID?" I was shocked. Regardless of office policy, there is absolutely no justification for speaking to a patient in such a disrespectful and insulting manner. I responded that if I am considered "stupid," then this is clearly not the right place for me, and I was prepared to leave. When the doctor returned, I asked if I could briefly speak with them. The front desk staff aggressively intervened, stating that I had no right to speak to the doctor directly and that everything had to go through her. She repeatedly interrupted me and would not allow a normal conversation.Given the tension created by the front desk staff, it no longer made sense for the appointment to proceed. Both the doctor and I agreed that canceling the visit was a reasonable and appropriate solution. I specifically asked whether any cancellation fee would apply, as I had noticed a notice regarding such charges. The doctor clearly confirmed that no fee would be charged.At that point, I had had enough. When the office manager returned, I informed her that I would not proceed with the appointment and would not be returning to the clinic in the future. At 4:17pm,  I received a message stating, "Your appointment with Min Chen on Friday, April 10, 2026 at 4:00 PM was canceled by yourself." The wording of this message was both inaccurate and concerning, as it seemed to deliberately frame the situation in a way that could shift responsibility onto me. However, the conduct of the front desk raised serious concerns. It appeared that their actions were aimed at creating a record that could later be used to justify a cancellation charge, despite the circumstances being beyond my control.This experience was unacceptable. One individual's behavior completely undermined the professionalism of the entire clinic. I would strongly caution others against coming here--encountering such hostility and disrespect is simply not worth it.

I was struggling with severe anxiety and body spasms--no pain relief medication seemed to help…read more Then I visited this clean, calming clinic, and I'm truly delighted with the experience. Dr. David is incredibly kind, patient, and caring. He listens so attentively that just talking to him feels like a therapy session in itself! I would definitely recommend this place. The energy here is so positive and soothing--it's exactly what I needed.

Appalled at this clinic leaving my 75 year old mother alone in a hot and humid room with no…read moreventilation for an hour and a half. They left no call button and she had to scream for help and no one came to help her. Completely unacceptable and will never use this clinic again. Very disappointed and do not trust your elderly parents with their care.

I've been to see Tim a few times for acupuncture. He's patient, calm, has a great sense of humor,…read moreand is very intuitive. All the things I want in an acupuncturist! As for results, I've had neck problems for ages, that lead to frequent headaches. After the first time I noticed significant improvement. I still wake up stiff sometimes, but the tension has not set back in to nearly the same degree. We're also working on some more complex issues, so I find it helpful that Tim is adaptable and always looking for ways to help a stubborn client like myself. The individual treatment rooms are very cozy and soothing, too (I haven't tried the group acupuncture).

This placce is amazing! I go to Jason, and I cannot say enough great things about him. He really…read moretakes the time and doesn't rush me in and out. I had only had acupuncture done before in Los Angeles and was feeling very overwhelmed when looking for a new place to go. I completely lucked out with Jason, do yourself a favor and book an appointment with him. I have only had 2 sessions so far, but am very pleased with the results. I am not only doing acupuncture, but cupping and acupressure as well. Their prices are very reasonable and parking is also super easy.

Dr. Yu is an amazing doctor, matter of fact, he is a savior…read more I came to Dr. Yu for my neck and other health issues. I started going because my wife is into acupuncture so I gave it a try. I came for my neck issue as I usually suffer this as an office worker. For reference, I suffer stiff necks twice or thrice a month. After coming to Dr. Yu, it took about two to three sessions and after the third, my stiff neck went away and now, I do not experience any stiff necks and it has been 4 months now free of pain. I now go to him for my other health issues and so far, I see and feel the difference. I can just say that I feel "lighter" and just generally happier after having sessions with him. Dr. Yu is very thorough with his examination: he asks the right questions as well as give suggestions that are so easy to follow, it is almost impossible to not do them. When it comes to the actual acupuncture, you can just tell he is very experienced at the needle placement since he places them so effortlessly. Dr. Yu's personality is also what makes him a great doctor. He is always happy and full of great energy; you can feel it and by osmosis, you become happy and energetic as he is. Great doctor and great human being.

Dr. Yu is incredible. I saw him during my pregnancy to help primarily with both morning sickness as…read morewell as fatigue and digestive issues related to a pre-existing autoimmune disease that made me pregnancy more difficult, and his treatment helped immensely! Highly recommend.

OMG!!! This is the best acupuncture and massage place I have ever been to!!!! they are so helpful,…read moreclean And comfortable office!! Heather is the best!! She listens to your needs and doesn't over book!!! And Salina the massage therapist is wonderful!!! They are a great team!!! I highly recommend them to anyone who needs relief from there aches and pains!! I can't say enough about this place!! Thank you Heather and Salina!!!

Heather is amazing. Very accommodating. She's also really receptive to my feedback and adjusts…read moreaccording to how and what I'm feeling on the day I come in. Her schedule also has worked out form me. It's relatively easy to reschedule when needed. I always look forward to my appointments.

This my first experience with acupuncture. Carleton Magus continues to treat me with respect and…read moreunderstanding. What's especially important is the understanding component. He really listened to my story and has treated me accordingly with positive results that have surprised us both. He's also manages expectations about treatment effectiveness.

I did not enjoy my experience with Carlton at all…read more I went in to see if acupuncture might help my tinnitus. I arrived about 10 minutes early, Carlton was still with another patient and was about 15 minutes late to start my appointment. When I finally got into his office, he immediately told me, he's unable to treat tinnitus. I appreciated his candor, but it was weirdly abrupt. I have never had such a short medical consultation of any kind. I had literally just sat down. Back in reception, there was already someone else waiting. He then charged me $60 for the 'office visit'. I was in his treatment room for maybe 2 minutes. That's when I realized, he was double booked and running late. But he still wanted some money. Ugh. And then as I was leaving, he calls out, right in front of the other patient, "come back if have you regular aches or pains, but I can't treat THAT". Yeah he made it sound like I have some kind of 'irregular' condition. So basically I paid $60 to wait in reception for 25 minutes and then get embarrassed on the way out.

They are amazing!!!!! Their acupuncture, massage and herbs actually works on your body!!!…read moreMy shoulders feel much better, my lower back has been great!! Acupuncture is not hurt at all. You don't even realize the needles in your body because acupuncture doctor is well skilled. Massage doctor is also fantastic! I could barely stay up for whole session because he is so good! Huge plus: They take health insurance I highly recommend this place!!

I used both their massage and acupuncture services for a little over a two-year period here because…read morethey were the only clinic that accepted my insurance. I had a lot of scheduling issues but still decided to keep using them.  We tried calling them every single month since January of this year and they never got back to us once.  When we called them with a different phone number back in early October, they finally decided to pick up the phone (so yes, this clinic will block your number if they do not feel like helping you at all).  10 months later we were told we needed a new referral for the new calendar year so on October 17th, my primary care physician faxed a new referral and they still to this date have not responded back to us even after several calls, voice messages, and emails. Save yourself time and go to a clinic where the staff actually cares about you.  Completely unprofessional, careless and unreliable business.  A health-related small business should be focused toward improving one's well-being and not geared toward financial gains.

The best acupuncturist I have ever seen…read more Two weeks ago, my son's ankle was hurt badly in the middle of a badminton private lesson. At that night, when it's time to brush his teeth, he cries loudly because he can't stand up. After only one treatment, he was able to stand, walk and even run a little bit the next day. Three days later he can run freely. One week later, he is back in the badminton practice lesson like nothing happened. All we had was two treatments and some sort of herbs put on his ankle. It's like magic. I can't recommend more.

I always feel cold and wet in the winter. Especially here in big Seattle area. My friend…read morerecommended Dr. Xiao. I did the cupping and acupuncture. Amazing! It was a marvelous experience. The whole room is warm and relaxing! Yanling is very patient and knowledgable. I have so many questions and all of them got comprehensive and understandable answers. I learn a lot on lifestyle changes and nutrition advices. I will keep visiting her for further health instructions. Highly recommend Yanling and CWest Acupuncture to anyone who wants to find a reliable and professional practitioner in Acupuncture and Herbalist.

The best Acupuncture in whole world. My FSH went down, my mother in law smashed her L2, after 1…read moremonth don't even think about her back

Dr. Zheng knows what she is doing. My wife had some serious issues with her menstruation pain and…read morewe had difficulties getting pregnant. Dr. Zheng helped her (us) every step of the way. I trust her ability to deliver and I also believe that if she is not able to fix an issue she'd tell you that.

I had a 90 minutes deep tissue massage with Leah. She was great. I highly recommend her as she had…read moregreat skills and checked in periodically to make sure she was providing the right amount of pressure.

I've been going here every month for the past 7 months, and each time, it has been such a relaxing…read moreand pleasant experience! I have gotten Swedish massage from both Cici and Grace, and they are both very sweet, professional, and exceptional! I am usually picky with getting massages and usually even at much more pricey and fancier places, I am not satisfied. But Cici and Grace know exactly what to do with the right amount of pressure to relieve my stress and muscle pains. They always ask where I would like to focus on and if the pressure and the temperature are good, which I appreciate. I need to come back every month! On top of the top notch service, the place is very clean including the bathroom. They also offer and candies and water at the end. I have been recommending this place to all my friends. I don't even live close by but I think it's so worth it to visit every month. I always leave feeling de-stressed and relaxed!