Always caring. Very knowledgable. Easy to speak with…read moreregarding your concerns. Pets interact well with her.

She is the greatest most compassionate vet. I had phoned her in regards to our golden retrievers…read moresudden diagnosis of high grade lymphoma-he was only 5. She told me I was in great hands with out oncologist, unfortunately as the weeks went by we realized that it was just too far advanced for our dog. We made the decision to have him euthanized. I phoned Julia back again and she made a same day appointment to have her come to our home. Julia sat with our family and walked us through the procedure. It was painless for Louie (we were all in tears) but what we needed to do for our boy who could no longer walk. Thank you Julia

Everyone is extremely helpful. Dr. Gambino is amazing, empathetic and has done a wonderful job with…read moreEnzo. For all the tests he has had done here he is never upset or scared to go. He goes right back with employees when they take him from me which makes us pup parents feel extremely comfortable with the care he is given at Urban Animal hospital in Cap Hill.

I love Urban Animal, they are always kind and the staff is so patient, friendly and the pricing is…read morealways transparent. I will continue taking my dog here because the veterinary team really cares about their job.

Had such an amazing experience at this vet office. First off you walk in and the environment is so…read morecalming with fish tanks, couches, and soothing lighting. I brought in my dog Django because he is getting up there in age and was suffering from joint discomfort along with some irritation in his eye. Everyone from the front desk to the veterinary assistant and the vet Erica were outstanding in terms of listening, understanding our needs, and not trying to push me into unnecessary tests and treatments. I highly recommend this to anybody that is looking for a vet on Capitol Hill!

The male technician with curly hair was rude during my visit today. He returned my pug with the…read moreharness put back on incorrectly and provided little to no follow-up about the appointment. It felt like he just handed my dog back and rushed off to get back to work. I hope I don't have to work with him again.

My partner and I decided to take our cat here to establish care because of the great reviews and…read morewe're glad we did. We got lucky and found a parking spot up front (kind of a tight spot), but if you're not as lucky, street parking is available. When we first walked in, what we noticed most was that it was quiet and peaceful. Our cat who is a nervous kitty out of the house seemed calm and just took in her surroundings. We sat in the waiting area with the clinic cat who was so open to belly rubs :) The exam room was small, but has a bench for sitting that can only fit 1-2 people comfortably. Our kitty immediately took to hiding, but the staff were very gentle with scooping her out from under for the exam. She received two vaccines and Dr. Aimee was quick and our cat seemed very comfortable hanging out in her lap during the exam. She answered all of our questions and we were happy with the care our cat received :)

Dr Castor and her team are absolutely amazing. The office is so cute and welcoming and I love that…read morethey focus solely on cats. I took my cat Leo in for some tooth pain and excessive vocalization. He ended up having to get it extracted and had to get some blood work in addition. They stayed open two hours late to get it done and make sure he was all good recovering from the anesthesia. They were very thorough at explaining what treatment was needed and aftercare. I will definitely be going back for both my cats and highly recommend City Cat!

I've been a client of this vet clinic for almost 10 years, I've had three dogs that were seen…read moreregularly here. I started visiting this vet because they offered folks who work at Amazon a discount. Do not fall for that trap. I had a dog who had seizures. I needed to pick up levitiracetum and apoquel for her regularly. (1) this vet has an online clinic they probably have a deal with, for many drugs it's excruciatingly overpriced. Meaning I pay 1/5th of the price of the seizure medication at my local pharmacy. When I told this vet to call in my dogs rx they said by law they could not. This is false. You as a client are allowed to pick up your rx anywhere you want to. I actually reported this and a few weeks later I was called back by LUV indicating they could all of sudden call in my dogs rx. While I lost trust in them, I appreciated that they pivoted and admitted it. But the pain continues. My dog needs her bordatella updated. She had surgery about 6 months ago from the same vet, And her wellness is only a week past one year , we visit the vet regularly. The annual wellness law is to ensure the vet has seen the dog in the last year to ensure they are prescribing medications on an animal they've seen.....LUV examined my dog pre-surgery but they say none of the visits count to establish vet-client relationship and won't do the bordatella without an annual wellness exam. We were there 6 months ago for her pre surgery work. We are there regularly. Last year when I updated my dogs vaccinations I paid more than $700 they added on a bunch of stuff we didn't need. They code things their way and read the law their way to add as many things to your tab as possible.

Better documentation, name tags, clarity. They wrote identical clothing and with no name tags it…read morewas never clear whether I was talking to the Vet or a tech. In my opinion the appointment was rushed. I asked for documentation directions for application, how long to administer, etc) and ended up with 5 or 6 pieces of paper with conflicting instructions. No timeline, They also sent me home with two medications for my pet's ear, one of which was expired. Those two medication's pricing was also double $$ what Amazon would deliver.

Brought my two senior kitties here for a little over a year. Good, but not perfect experience…read more They're a lot disorganized but largely very caring and responsive. I'm an established patient, they know me and my partner (and my cat!). Unfortunately, asking for an update on labwork yesterday culminated in an absolutely bizarre phone conversation with one of the receptionists that ended with "Look, we have lots of other patients. We can transfer your records to another vet if you're unhappy." And then hung up. That is, without a doubt, an insane thing to be ok saying to a client. I just wanted to know whether I needed to postpone my upcoming appt to wait for the labs! I no longer feel like there will be a good standard of care so I'm taking them up on the "find a new vet" threat. My 17 year-old cat gets to re-establish care elsewhere. This absolute catastrophe could've been avoided with the sentences: "Sorry about that, you should've heard back today but we are now expecting it early tomorrow. I wouldn't reschedule your appointment." Instead I got "I don't know what's happening with your pet. Do you want to reschedule the appointment or not?" Maybe things will work out for you here, for me they did for a while, but also maybe they'll rudely show you the door when you ask for an update on your pet. I won't risk that level of volatility in my pet's health care. I don't think you should either.

Dr. Deluca was amazing. I can't imagine taking my cat to anyone else. Handled my cat's unique…read moresituation with expertise and care--exemplary bedside manner combined with extensive knowledge. Also, made himself readily available for all my questions and concerns. Such a good experience

I came into Atlantic with my dog who had a seizure for the first time and they were so sweet and…read morereassuring and worked with me through my emotions to help my pup. Very amazing staff and team , I will definitely be staying with Atlantic !!

Let me start by saying that our introduction to Atlantic Vet Hospital was a bit unusual. Last…read moresummer, a young bird managed to injure itself next to our home; we have a feeling the poor thing accidentally flew into the side of our house and ended up with a broken wing. We kept an eye on them for a a few days hoping that after some water and a little time to rest, the bird would find it's way to the sky again, but unfortunately, this was not the case. After reaching out the Bird Clinic of Seattle, it was discovered that this specific type of bird couldn't be treated by them and they suggested reaching out to a local vet for euthanization. Easy, right? This is Seattle - there's TONS of veterinaries here... After calling no less than half a dozen vets within a 10 mile radius of our home who refused to help (including the vet we USED to take our cats to who continually fat shamed them), we called Atlantic who graciously said they could assist AND offered same day service. We put the bird in a shoebox and brought it over. I asked the front desk person what form of payment they preferred and the response was, "Nah. There's no need to pay us for this kind of service. Thank you for doing the right thing and bringing this poor bird in." Fast forward, my big guy cat woke me up a few months ago growling very early in the morning. It was obvious he was in a lot of pain, but our regular vet clinic didn't open until 9am vs. Atlantic who's phone lines open at 7am. I called them and immediately got an appointment for him to be seen later that afternoon. Frankly, the quality of care and genuine kindness that Dr. Monahan and her staff continually show us is incomparable to that of our last vet. I have bumped into vet techs at Atlantic whom I've never met, but express so much joy when my big guy cat shows up for follow ups. Everyone from the doctors to nurses to the front desk folks are always thorough and wonderful and we've never had an issue getting an appointment on the same day. We decided to move our cats here for primary care permanently. If you're looking for a vet that's happy to answer questions, not fat shame your pets, come up with health solutions and are generally an outstanding group of people who deeply care for animals and love what they do, this is the place.

If you're looking for a place to bring your love ones, this is the place to go! Very kind, patient,…read moreprofessional, doesn't try to pressure into treatments or other stuff all recommendations, and they're clean! I can't say enough good things about this place. The last two places I've taken Maggie the staff was unpleasant and my moms dog wasn't calm and wouldn't calm down! I Took my mom's dog to her first session of acupuncture and red light laser treatment and I can't tell you enough how wonderful they were! Usually she's a little anxious going to new places but she does amazing there every time and is calm the whole time! Had amazing staff today (they are all great)! Thank you all for being the best everytime we come see you all! 10/10 for sure!

I picked this clinic thinking it was a local small business with great relationship with their…read moreclients. Most of the staff are nice and friendly but the wait times are absolutely ridiculous. Every time I am there, I expect to wait around 20 minutes plus past your scheduled appointment time. There has also been a lot of staffing change, some of the really communicative techs who used to be there are no longer there and now they have techs who barely know how to communicate and keep you updated about the wait. I am not sure if it is an issue with the Vets getting overbooked, their system not timing how long a client is waiting, receptionists getting swamped with calls, or the Vet Techs not being properly trained on communication but I am debating on switching back to Banfield, which is over commercialized chain but at least they are communicative and prompt.