Value and service. I've been a customer for about two years. All of my tire purchases will be…read moreprovided by Thomas Tire. Consistent quality and friendly service. No up selling. The coffee is fresh while you wait.

Excellent service. This was my first time there, but it won't be my last. I was very pleased with…read morethe overall experience. Jason was so kind to this elderly widow. He has a great personality and very knowledgeable. The best automotive company I have ever used.

My car needed new shoes, French shoes to be exact, and before there are tariffs on those shoes (or…read morenot, who knows, what day is it?) I decided to drop into my trusty reliable Discount Tire for a quote to action on in a few days. Turned out they could get me in and out within 45 minutes, so I just decided to go ahead and have the installation done. As usual, the customer service here was excellent. Tread depth on my current Yokohama tires was taken and confirmed, it was time for new tires. This time, because who knows how expensive tires will be in the next few years with all the nonsense, I decided to go with the most durable tires they had, so I got my first ever set of Michelin Defenders. The tech explained to me the difference between mileage rating, and actual real world miles that customers are getting. They even have their own data showing a range of what people have seen, and further break that down into a dollar cost per estimated miles rating. I love data, so this further helped sell me on the premium Michelin tires, which were expensive, but not THAT much more expensive than my usual Yokohama choices. Within 10 minutes my car was in the garage, and then 20-30 minutes later, I was on my way with that fresh tire smell. All installations are also balanced out, and the tech informed me they didn't see any kind of unusual wear on the other tires that would indicate my car is out of alignment, so he advised I could skip the alignment for now (not performed on site). I have purchased from Discount Tires my entire adult life, and see no reason to change that. Their price still beats pretty much anyone, and the service and warranty really does work here. Always highly recommend.

I've been buying tires from these folks for years. I keep buying from the because they carry all…read morethe major brands. Its all they do and they are really good at it. If they don't have a specific tire in stock they will get it for you very quickly. The have great service and great prices. Tire technology, quality, and prices change over time. Their staff keeps up with it. They will take the time to educate you on all things tire related. They are brand neutral so they only want to sell you what you want to buy.

Worst customer service in my whole life! Had four new tires put on still had a shake took it back…read morelady was rude and insulin! They rebalance the tires and said I had bent Wheels I bought new Wheels to get back still with the shake and they said that they didn't notice it had a bent wheel wheels plural when they put the new tires on was so nervous I dropped my key taking it off of the Ring the rude lady said I threw keys they still didn't fix it and the last thing she said as I left was don't come back if that's not sorry service I have never seen sorry service!!

New Wheel, NEW tire purchased from the business, and damaged done while mounting via poor equipment…read morewith proper plastic protection to avoid scratching wheels. Quality is only in the name not the actual work.

They really go above and beyond to help! They even did problem solving to help with an issue they…read moredon't service here. I highly recommend this place!

David at Walmart Auto Care was incredibly helpful and kind. He went out of his way to help me when…read moreI was traveling with my children and we ran out of oil.

We are so thankful for the service and great care we were given. Dakota is the Service Manager and…read moreMia was the mechanic who performed the service for my niece, a local school teacher. At first it appeared we needed a new $880 starter based on the computer readout. Well this is where they kicked it over the top with service and honesty: Mia cleaned the connections and tightened. Started right up!!! $880 became $20. This type of human touch is rare. Thank you. My niece has an honest shop to deal with in Thomasville. Thank you Dakota and Mia! Merry Christmas.

These fucking ass clowns let's start with Jeremy who I called I spoke with before I even came in…read morefor a serpentine belt replacement quoted me $195, even if he didn't include tax on that should have been under $210. I ended having to spend $227, and serpentine belt should be a an hour job, got there at 11 had to wait they took my car back and took them 2 hours to come to me with another quote trying to upsell me on sparkplugs which I just changed and a check engine light they could solve the last time I brought it in. Authorized the belt replacement was told it would be 15 minutes to get the belt and 30 minutes to install. Over an hour later Jeremy comes back and they got the wrong damn belt and have to wait for the right belt. Another hour finally my car is done get over charged compared to the quote drive my car home park it and don't touch it again until I have to go to work last night where I realize they didn't put a single fucking clip back in to hold up my fender. Call and speak to spencer who tells me they would charge me another $20 to fix that and they don't have my clips/there weren't any when I brought it in. Fuck this place go to mavis, go to quality tires, or go to West main anywhere but here!

Great service. Honest customer service and support. I have been using this location for a year…read more I'm always pleased with the service. Prices are very reasonable.

Tire replacement, Tried to upsell my wife on non related nonsense. Go there prepared to tell them…read moreto shove it and just do the job you're paying for.

this NTB thomasville location is horrible.BUYER BEWARE always check behind them!i took a new to me…read morevehicle to them in feb this yr and got oil change which includes free brake check, and multi point inspection. i also purchased new set of tire and had alignment done. first off always get the alignment result print out from them becuase they are terrible at alignments per my previous reviews and now theY actually turned some green stuff red and told me my car was fine but thats not my issue . my issue is that they told me everything suspension ,and brake wise was GOOD, here we are 3k miles later and noise from brakes now i need rotors and pads?one time i ask them to check brakes on a previous vehicle and was told GOOD but drove out the lot grinding noise. the only reason i keep going back is only because of convience otherwise DONT GO TO THAT LOCATION,AND CHECK BEHIND THEM.

I took my truck in for a tire balance and rotation due to a high speed vibration. I made an…read moreappointment and showed up on time for my appointment. They were able to take my truck straight in but immediately started telling me that I would have to buy new lug nuts from them if I wanted them to work on my truck. They said it was because my nuts were "swollen". I agreed to the up-sell and proceeded to wait over 2 hours for them to do the rotation, balance, and change the lug nuts. After watching my truck sit on the stand for the extended wait, I finally demanded that my truck be put back together and returned to me. They stated that the rotation and balance were complete. The wheels were obviously rotated but the vibration was still there, so I left thinking that something else was wrong with my truck. Today, several months later, my truck is in a different shop that reports that my tires are grossly out of balance. The guys at NTB apparently didn't do anything but rotate the wheels during the 2 hours that I sat waiting for them. I could have done that much at home!