I initially brought my daughter's car in for an oil change before she headed out of town, and from…read morethe moment we arrived, the customer service was exceptional. Before I even walked inside, the staff noticed I had parked and immediately came over to ask if I needed any assistance. Everyone was friendly, attentive, and genuinely welcoming. While I was waiting, they even offered me a bottle of water, which was such a thoughtful touch and made me feel like a valued customer. David was phenomenal! He was knowledgeable, professional, and took the time to explain everything clearly, including the services and pricing. What I appreciated most was that there was absolutely no pressure to purchase additional services. They were honest, transparent, and treated both my daughter and me with kindness and respect from start to finish. The service was incredibly fast, the facility was clean and well organized, and the entire team worked together seamlessly. It's refreshing to find a business where customer service is still a top priority. I normally take my vehicles to the dealership, but after this experience, I can honestly say Strickland Brothers has earned my trust and my business. This will be my new go-to place to take my vehicles for oil changes and car inspections. A huge thank you to David and the entire team for making this such a positive experience. If you're looking for fast, honest, knowledgeable service with outstanding customer care, I highly recommend Strickland Brothers.

Had to try S&B since I read about how this business started. The owners are very benevolent within…read moreour community, so it was time for me to try their service. Very friendly greeting with a nice bottle of water. The little things matter. Timely, efficient, and reasonable. If you are a veteran, you receive a generous discount.

Wanted to leave yet another review for Parrish Tire & Automotive. I can't say enough good things…read moreabout these guys. In the last couple of months I had gotten a new battery for my car but I got in it one day last week and it wouldn't turn over. NOTHING. I suspected it may be the starter, the alternator, a blown fuse or even worse, computer or electrical issues. I was able to start it with a jump, but any time I turned it off, it would not start again without one. Mike and Steve were able to get me in pretty quickly. These guys have a lot of integrity and perform good, honest work. They discovered the only thing wrong was faulty/loose battery cables and they got the repairs done quickly. The repair cost me less than $100. I'm grateful to have such a great auto shop in my area. I will be a customer for life here!

They are always fair and honest and pleasant to deal with…read moreOur go to for all things car repair !!

I came in there, thinking I needed an oil change, but the man who serviced me was honest and said…read morethat the oil was really clean and I don't need an oil change yet and she maybe come back after 1000 more miles are put on the car. Very honest and helpful.

Quick and professional. Pierre and crew got me in and out with an oil change and tire rotation in…read moreless than 20 minutes. Snacks, including hot dogs, chips, and drinks were available complimentary. I definitely recommend this station for your car maintenance needs in Clemmons!

I went to another local car care location for a State Inspection. Was told there was no wait - and…read moreafter 30 minutes - no one even looked at my car. Told them I'm done and went down the road to Quality Care. They took me in right away. Told me the time it would take and it ended up taking less time than they initially told me. The staff was efficient and friendly. Didn't have my credit card, so they took cash and were pleasant about it. Thank you for the prompt and efficient service. Should have come here first.

This automotive service business has good and not-so-good issues. I started doing business with…read morethem in December 2011 after another Havoline Express I used for years closed down for a road expansion. Here's the good: This place is clean and my wife would certainly feel comfortable there. Most of the employees are polite and professional, especially those who ring you up when your work is done. Only once did they try to upsell me car services that I did not need (I was a mechanic earlier in my career). Depending on when you arrive, you can often be in and out in under 20 minutes. The wall between the waiting area and the work area is glass, allowing you to somewhat see some of the work being done to your vehicle. Here's the not so good: When my oil filter is replaced, it drips lots of oil onto a support under my engine. If the mechanic doesn't clean it off, it drips on the floor of my garage for the next couple of weeks. The Havoline Xpress I used before this one always cleaned the oil off and it was never a problem. The technicians here, regardless of how nice I ask, will not clean this area after removing the oil filter even though they assure me they will when I ask. I have a vehicle with rear wheel drive. From the waiting area I can see they do not check the lubricant level in the rear differential even though they say on their check sheet (the one they give you when you leave) that they did. They also make erroneous comments on the check sheet regarding your response to questions they ask you. Once I realized the mechanics here were not performing services they claim to, I contacted the general manager, Doug Langford in writing to ask about it. To his credit, Doug contacted me by e-mail, advising me that he and the owner were looking into my concerns. To his detriment, that was the only time I heard from him. When I returned a couple of months later, things seemed very differently for the better. As best I could tell, all service functions listed on the check list were performed including the oil that drips on my garage floor after an oil change. Sadly this is not the end of the story. When I returned two weeks ago, service was back to bad. The lubricant level on my rear differential was not checked, the support that catches (then leaks) the oil was not cleaned, and although no mechanic spoke to me while I was there, my check list stated that I had told a mechanic that all services (for other things not included in an oil change) had been done. The following day I sent the manager another message outlining my visit, but it's been a week and a half and he hasn't responded yet. I am sorry to walk away from this business because it is clean, most of the people there are nice, and it is conveniently located to me. But if they will falsify information, pick and choose the services they do underneath your vehicle, as well as fib about something as little as wiping some excess oil off, I can't trust them with my vehicles anymore. On top of that, I am afraid of other important lubricating services/functions they may be skipping underneath my truck. Checking the differential is much simpler than some of the other things they are supposed to do underneath my truck. Knowing they are skipping that makes me feel they are likely skipping other things. I don't plan to go back. Without trust, I cannot do business here.

Dakota and Emmanuel were amazing and helped me and my daughter out today. will be recommendingread more

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

I love this place. I've been coming here for close to 40 years. It's like CHEERS; everybody knows…read moreyour name. I always get great service, fair prices, and honest answers. If they tell me that I need to have something done, it's because I need it. Not because they want to charge me. They gave my children's cars top notch service. I never had to worry about safety when they were driving. And personal service. My minor kids could take their cars by for work and Dale, Danny, and their crew knew that I'd come by and pay them later. When my mom and sister were driving through High Point and had car trouble, they called High Point Tire. They helped them get a rental car so that they could continue their trip to the beach, and had their car ready when they returned. Best people ever!

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Always friendly quick service. These guys are great and always take care of us. Have used them for…read moreover 10 years.

Been here a couple of times and never had a bad experience. They explained everything that needed…read morerepaired and had it all done for fair price. Will def continue doing business here.