Excellent customer service very friendly and fast service took tires to get balanced and they also…read morefound something that could have caused me to wreck fixed it there on the spot not overly priced and told me everything that was going on and quoted me before they touched it! Highly recommend for all your automotive needs!

My go to for wheels and tires. Purchased wheels and tires…read morefor my current Explorer and just purchased wheels and tires for my new Honda. Also did a fabulous lift kit on my old Explorer. And my husband uses you guys for all his RAM's. Highly recommend.

-0 stars, he did not complete the work he was hired to do on my car! He asked me to pay up front…read morefor the transmission on my car and I did! He got my car on 5/16/26 and payment, every few days I did follow ups and he indicated he ran into other issues. Weeks went by 6/29/26 and he never fixed my car or gave me any proof he purchased the transmission or installed it! I had to hire another mechanic to tow the vehicle and pursuing legal actions!! If you want your car fixed and timely this IS NOT THE ESTABLISHMENT TO USE! He lied to me numerous times and failed me, I will never use them again.

Outstanding service! Very fair pricing. They went above and beyond to accommodate me on very…read moreshort notice. I was very stressed out at the thought of having to rent a car for a week while my car was in the shop for an alternator. I called them at 10:30 on a Saturday morning to get a quote, I dropped my car off around 11:00 and they were done by 2:00. It would have been quicker, but they were delivered the wrong part. They made a stressful situation almost pleasant.

I took my FIL auto to Sam's Lexington for a much needed wash. They are very efficient here and I…read moregot a good team drying, cleaning the car after the drive through wash. My guys were focused on the task and not gazing around. I would definitely take my autos here. Multiple options for pricing.

I needed my car cleaned out. I went in and the guy there talked about what kind of washes I needed…read moreand I was like fine. I just got out of a meeting I didn't feel like fighting with this guy, give me the nice wash for an extra 20 bucks. Then when I get to my car there's still dog hair on the passenger seat and I'm think I spent 20 extra bucks and you can't take the time to get the dog hair up. I shouldn't need to say that I got home and got it up easily. So I learned my lesson with this place. They will up charge you and then half heartedly deliver on the promise. Do not recommend

Had some good experiences here getting both my cars oil changes and state inspections done. They…read morewere indeed quick every time, getting me in and done in a half hour or less. Price was about what I would expect to pay anywhere, and they didn't try to upsell me on a whole list of things wrong with my car, like other places typically do. I was treated friendly and professionally. 5 stars especially because one of my cars did not pass inspection the first time because I had recently pulled a code. They didn't charge me for the failed inspection, which they could have done. Just told me to drive it around for 30 miles and come back. I came back a week later and passed inspection no problem!

Used for inspection after viewing the offering online - does not include a vacuum as advertised…read more Two new employees started that week - check out was a little timely. Employees had some issues using a key fob to crank vehicle.

I've been coming here for years, getting oil changes and state inspections. They are consistently…read morefriendly, quick, and fairly priced. I will admit that the claim to 10 minute oil changes seems dubious but you can pretty consistently get out in under 20 minutes unless they're busy. Inspections can be slow because they only use one of three lanes for that, so you can have a line of cars waiting for inspections with two empty bays. The customer lounge is minimal, but at least there's chairs and air conditioning, and really you're not here long anyways. I've never had issues with them trying to do shady upselling like some places (air filters/wipers/etc without even checking.) All around quick and professional service and a good choice.

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Hannah was my service advisor....she handled doing the work on my truck...awesome job and got new…read moretires too...my only concern not a complaint is that Hannah needs to smile alittle more, she's too pretty not too smile...other than that Thanks for the great service

Got my oil changed at Firestone, "Hannah at Firestone Auto Care, just wanted to say thanks for the…read moregreat service today! You were super helpful and explained everything clearly. Really appreciate the friendly vibe, You are so kind and patient, thanks again!"