Such a great store with wonderful life size outdoorsy decor. They also do a superb decorating job…read morein the Christmas spirit. Store is organized by outdoor activities--fishing, hunting, camping, etc I especially love the foods section that includes chili kits, rubs, jerky and sauces. A downside is often the absence of shelf pricing. I've left many things behind due to this. Lots of wonderful clothing, especially for cold weather--thermals, fleeces, fllannels. Has outdoor appliances like dehydrators, grills, tools. Even has a toys section. Saw some great sales today $15 fleece jackets, 25% off lots of clothing, etc. Certainly worth a gander for everyone.

This is a review for their archery department…read more I decided recently that I wanted to get back into archery (which for me means traditional target shooting with a recurve bow). After receiving terrible service at a local shop in Gainesville, my boyfriend (who was buying this for me as a birthday present) and I came here. Upon walking into that section they really only have compound bows for bowhunting on display and some very expensive all wood recurves hanging behind the counter. There were plenty of people behind the counter though, and one man asked if we needed any help. We told him what we were looking for and that I was a novice archer who had last shot about 6 years ago. He promptly pulled a box out from underneath the counter, told us the price and asked if it was in our range. We said yes and he began putting it together for us. After he had put it together and showed me how it was done, he had me draw it. I said it was fine and more than I shot in High School, which is what I'm looking for since my archery teacher was always pushing me to try a stronger resistance. He then showed me a product called a "whisker biscuit" (I know, sounds lewd right?), which is basically a special attachment to help with nocking the arrow. It holds the arrow in place, meaning it won't fall out mid-release...which I agree is a good idea to have for a novice...especially since this has happened to me! So he attached that on for us. I asked him about a sight and he led us over to where they sell them and selected one to recommend at my re quest of a reasonably priced one. He picked one out and I looked at it, and really liked it! Fiber optic sight with several different pins to mark different distances so there is no need for adjustment once you set them. After attaching everything we had picked out he asked if we need it taken back apart and we did so he obliged. He let us know there was a sale on some arrows and we picked them up as well; he cut them to the proper size and then we were ready to check out! I know it kind of sounds like he was trying to upsell me on a lot of things, but he did listen to our concerns about price and we knew exactly what we were buying. When recommending a product he told us exactly what it was and why it was a good idea, but never said it was a necessity. At any time we could have requested something cheaper or different and I'm sure he would have obliged us with no problem. Great experience, excellent service. Will definitely come back if I need anything. I'm just sad they're in Orlando and not Gainesville :(

We recently visited the Winter Park REI again as my wife needed to get some comfortable shoes…read more Diana kindly assisted us and was one of the most informed and most competent and professional REI associates we've ever experienced. She was also an amazing listener asking for feedback, and she was very patient in finding the perfect shoe for us. Diana also actually took time to measure my wife's foot in the old style way taking nothing for granted. My wife checked out several different brands and finally landed on the Brooks adrenaline GTS . Diana's definitely a stand out in the REI and good customer service world and we are definitely going to her and REI on our next pair. A++ Experience

This is a review of the bike shop. Holy cow where to start with this place-I moved from Oregon to…read moreFlorida. In Oregon, I always used REI for my e-bike service. In Florida now and I got a new e-bike. I just wanted street tires and tannus armor installed. I called REI Orlando three weeks ago to check on service and they said no problem, they could do that. I called again yesterday and I was told the same thing. They could do the service and to just bring it in and the shop opens at 9am. I brought the bike in at 9:15 and was told the bike shop was open but the guy that does the service didn't come in until 11. What? How is the bike shop open with no service?? I filled out the paperwork and was quoted 45 dollars for the tire swap. I left the bike and was told the shop guy would call at 11 regarding the work. I got a call at 11:05 and was quoted 270 dollars! I was also told "we don't work on e-bikes that we don't sell in the store but I will do it just this time." According to REI's corporate site this is not true. I was stuck at this point so I agreed on the price. I was told one hour and I would get an email saying to come get it. 2.5 hours later I finally called. The person on the phone went back to check on the bike and then came back on and said "what bike is it?" I said the e-bike getting the tires changed. He said, "oh the motorcycle!?" I said, no, it is an e-bike with pedals and no registration. He said. Ok the MOTORCYCLE is ready. I went into the shop and the bike shop guy seemed upset. He said, 'don't bring it back. I won't work on it again." Okay, sorry for spending money at your store. He then said "this is a moped and his bike stand could barely lift it." Oh please. I couldn't believe how rude they were after they agreed to the work and I just spent all that money. So sad I loved REI bike services in Oregon. Guess I'll find a better shop here in Florida.

What a wonderful experience at Travel Country Outfitters! My husband and I are preparing for a trip…read moreto Scotland and needed quite a few things--hiking boots, layering pieces, wool socks, and other clothing and gear for walking and unpredictable weather. The staff could not have been more knowledgeable, patient, and helpful. They helped us find exactly what we needed without making us feel pressured to buy things we didn't need. We happened to shop during a sale and Florida's sales tax holiday, and we walked out completely outfitted for our trip for under $500. There's something special about shopping at a locally owned outdoor store that has been in business since 1971. The selection was excellent, but the knowledgeable personal service was what really stood out. We will absolutely shop here again. Highly recommend!

I ordered a pair of Keen Bali Sandals in size 9. I was delighted to find them on their website on…read moresale! I ordered them and they arrived promptly. However, they were way too big. I had ordered a similar sandal by Keen in size 9, and it fit perfectly! I contacted Travel Country Outfitters in frustration. It turns out both Sandals were a size 9, but the Bali shoe appeared a full size larger. They have kindly offered to send me a return label in order to receive a refund. I will definitely order all my future outdoor needs from this business! Well done!

Came here because I thought they might sell rock climbing shoes (the brand I'm thinking of is…read morecalled 5.10 though) and was instead surprised with tactical gear. Although this is not the type of store I would ever shop at, I will say it does cater to the the outdoorsy crowd that doesn't want to shop at Patagonia (basically the republican version of Patagonia). Cool store, definitely draws in appeal towards firefighters, active duty, police man, etc.

Great tac bags! They've put a lot of thought /consideration…read moreinto strategical maneuvers! My partner loves 'em...wish they had replacement parts for last seasons bags tho.

I think this is a brand new Dick's location. I ordered online and went to pick up in store and did…read moresome walking around. The store is huge! They have anything you could possible think of that's sports related. Huge selection of gear, shoes, clothes and equipment. Prices are somewhat on the higher end but you could easily find coupons and deals online. My online pick up was super easy and you check in online. Staff were friendly and the overall vibes were good.

This isn't the best or the biggest that I've seen by any means, but it serves the area well for…read morebasic sporting good needs. They have items for golf, outdoors, running, baseball, biking (small section) and other activities, as well as lots of clothing from top brands and their own brand. What I didn't like about this was there was no real local "Team" section. Usually, in a sports city, there's a section that has displays of local colleges, pro teams, and other stuff. This one just had racks here and there. Maybe I was there off season or something, but would have liked more of a display paying homage to local sports.

Hmmmmm....... I didn't recognize this place I have been in here many times and purchased a number…read moreof items over the past 3 or 4 years. The inventory has definitely changed and it appears the business model has changed also. It will be interesting to see how this plays out, hopefully it's just in transition and will remain a main stay on Canal.

Under new ownership. Total turn around, full of inventory and nice clothes. Huge sunglasses…read moreselection and great service

Absolutely phenomenal staff. Very friendly, very helpful. I had an issue with an online order, and…read morethey helped settle the issue effortlessly. Top notch customer service.

Not all 5.11 stores sell the same things, so while I was in the Daytona area, I decided to stop in…read morethis one to see if they had anything I wanted (I prefer to shop in physical stores rather than just ordering it online). The sales associate gave me a friendly greeting upon entering the store, and I was allowed to comfortably browse around.

Awesome customer service from the manager. He even pointed…read moreout an item was on sale that we were looking at! Very nice large selection of merchandise! Great store for sporting goods!

I was already to buy a new gun. I wanted to trade in the one that I had and there were a couple…read moredabs of paint on the site from the owner previous. They wouldn't take the gun on trade because of the three green dots. They lost my business. I grew up in a gun shop. We would've not sent a buying customer away.

I really like bass pro, never went to a store that had at least 50% of what they have…read more Started buying fishing rods there and as I was starting fishing a few years ago didn't know which rod buy, so I bought one rod but wasn't sure if that one would be good, I did an insurance that if I didn't like I could return the rod and grab another one (just losing the value that I paid for insurance) was really good because I got one that was so heavy. A few years layer I got my glock 43x Mos over there and they were really nice, explained everything to me. Once in a while I go there to buy ammo and at Christmas time they do have Santa Claus for the kids, so you just need to pay for the pictures (if you want) nothing else. Really cool place!

The service was horrible!! Extremely Disappointing First Experience…read more What an incredibly disappointing experience purchasing my first firearm at Bass Pro Shops. Honestly, if this is how they treat first-time customers, I would think twice before purchasing a firearm from this store. Before making the trip, I called the Orlando location and specifically asked whether having my concealed carry license would allow me to complete the purchase and leave with my firearm that same day. I was told yes, no problem. Based on that information, I drove an hour out of my way to the store. When I arrived, I was then told that I could NOT leave with the firearm because the state-level firearm background check portal/store's background check system closes at 9:00 PM. This was extremely frustrating because I had already taken the time to call ahead and specifically ask about this. Rather than walk away from the purchase, I decided to have the firearm shipped to my local Bass Pro Shops. I asked the salesperson when it would arrive, and I was told Saturday, Sunday at the latest, or Monday. I had a trip planned and was leaving Monday, so this information was important to me. Then I checked the FedEx tracking information and saw that the delivery was scheduled for Tuesday. I contacted FedEx, and they told me the shipper scheduled the delivery for Tuesday. At this point, I am beyond disappointed. This entire situation could have been avoided with simple, accurate communication. I called ahead, asked specific questions, drove an hour out of my way, and still ended up with incorrect information and a delivery date that did not match what I was told. For something as important as purchasing a firearm, customers should be able to expect clear communication, accurate information, and competent customer service. Unfortunately, that was not my experience at the Orlando Bass Pro Shops. This was my first firearm purchase, and instead of being a positive experience, it has been incredibly frustrating and disappointing. Based on my experience, I would not recommend purchasing a firearm from this location. If you are considering buying one here, I strongly recommend confirming every detail yourself before making the trip because what you are told over the phone may not be what happens when you arrive. I will not be shopping at the Orlando location again. Stay tuned for Part 2: the debacle of picking up my firearm at the Dania location.