1. West Marine

    1. West Marine

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    Tarpon Springs, FL

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    West Marine

    4.3 (7 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    3 months ago

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    5 years ago

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    10 years ago

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    Bill Jackson's Shop for Adventure

    Bill Jackson's Shop for Adventure

    4.2
    (158 reviews)
    20.2 mi
    $$$

    TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

    Melissa was super helpful in helping us pick out a roof rack, as well as other accessories, for our…read morepaddle boarding and kayaking adventures. Store also has a huge selection of everything a person could need for their next adventure!

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    Kayak
    Kayak
    Bill Jackson's Shop for Adventure
    Bill Jackson's Shop for Adventure

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    Camping World - Holiday

    Camping World - Holiday

    2.0
    (83 reviews)
    2.9 mi

    Unfortunately our lil camper had a roof leak and thankfully we caught it way early before it became…read morea complete disaster. However, as many know, those repairs are not cheap but hey, if you can afford a RV then one must be prepared for those type of expenses. In this case, being camper newbies (well, we're not anymore really), it was our fault for not getting a cover or storing under cover and making sure to check out the seals and so forth on a monthly basis, especially, it being exposed to FL sun for the last almost 4 years. That cardinal mistake was a Pricey live-n-learn lesson. :( However, Jim, our Service man helped us through this ordeal and we were setup for service the same day we drove it in. I have to say, we're grateful to his customer service and his "tell it from the hip" manner. He helped us watch our budget too. It could have been a lot more expensive and we definitely could have spent a lot more on things that we really could wait on which he did a great job grounding us and reminding us to stay within budget. Not many places or people have your back in that way. Normally, we're super careful when it comes to trust especially when it comes to sales or repair centers. However, with Jim, we learned not all are out to get you and we trust him and will call on him first thing with any questions or repairs needed. I truly appreciate him, from a fellow Rv'er to another,We hope to see him at the tiki bar one day at the campground and share a beer. Needless to say we saved quite a bit and the final product turned out better than manufacturer roof. We found their prices anywhere from $300- $2000~ less from other places. (Will add new roof picture later) Even their roof maintenance package which is about $395 includes UV protection, rubberized(I may not be staying that right-sorry), sealing and testing, about $700 less than other places offering the same services. The materials or chemicals are pretty much the same or comparable to their competitors too. As for the retail merchandise, there's some things you will not find elsewhere other than Amazon. Some things you will find elsewhere but overall pricing is pretty competitive also you can get a discount if a Good Sam member too. We didn't purchase our RV from here so I can't review on the purchase process or RVs. Although they seem to have quite a selection as we toured some of the travel trailers, 5th wheelers and motor coaches. Anyways, I gave 4 stars because sometimes can be hard to get through to them right away but they will call you back at their earliest. 5 STARS to Jim -the Hubs and I recommend him to anybody who wants an honest, fellow RV'er that knows a great job done within reasonable cost is what really matters!! He calls you back within a timely fashion if he's unavailable to answer. By the way, he never made it a point to push us to do a trade-in, any pushy up sells or make a decision for us and we sure did ask. He was factual about what options were available and when we ask for his advice whether we should trade it in, his response was simple, "Do you love your RV? Are you happy with it? Do you want to change it out?" ... well, we do love this model, it works for us and that's all we needed to realize to make our right decision. Now, I will say, he did recommend an electric jack (Pictured but will add better quality pictures later) & Camping World was offering an install special pricing, and that's an extra we did get.

    Just don't buy here and save yourself the headache. They have terrible communication and it seems…read morelike they just don't care. Wish I never bought my camper from them that I am now stuck with.

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    Camping World - Holiday
    Camping World - Holiday
    Camping World - Holiday

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    West Marine - boating - Updated July 2026

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