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    West Michigan Heart

    3.0 (1 review)

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    13 years ago

    Great doctors but terrible phone system, this shows that they have become too big and forgotten customer service.

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    Bronson Advanced Cardiac Healthcare

    Bronson Advanced Cardiac Healthcare

    3.3(4 reviews)
    42.8 mi

    I am on the phone with advanced Cardiac Care as I type! I have been on hold for 48 minutes and they…read morejust disconnected me! I was in the hospital at university of Michigan for septic shock. I was there for about 6 weeks. I had surgery for my heart and I needed a vest with a defib in it. I had one before and it fit well with my bra! The other vest was to big and they wanted me to wear my bra over, it I said no I would not wear it like that period! I called Advanced Cardiac Care and I talked with Jenn and I told her that I needed the vest I can wear my bra with she responded with are we feeling a little insecure! It was winter time yes! I want to wear my bra! I was listening to her chew her food while we talked! She was trying to put on a show for someone in the room! She was laughing I asked her if she thought she was funny. she said yes!

    Dr. Schonder at Advanced Cardiac Healthcare has been a godsend to me. He diagnosed me with an…read moreissue that several other Cardiologists (from a different practice) could not. More importantly, he spent the time to explain everything and in a very busy practice made me feel like I was the only patient. He spent a lot of time with me and continues to do so as my cardiologist. Don't know why anyone would choose anyone else. I have also seen several other doctors at the practice and they are all great. They take a lot of time and they really care about the patients. Perhaps more importantly is the staff, especially the nurses and medical assistants. They again make you feel like you are the most important patient (especially Sarah who works for Dr. Schonder) Jim

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    West Michigan Heart - cardiology - Updated July 2026

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