I was in the understanding that I was co signing a loan for my son. To find out that I was the sole…read moreowner. I live in Pennsylvania he lives in Florida. After two months of ownership, my son gets a call from the dealership telling him that the bank wants them to re-purchase the vehicle back due to a "Straw Purchase". In one of the conversations that I had with them after this came to light, I was told that if I would have lied and said I loved in Florida this would not have happened. In the meantime, This car dealership wants my son to bring down an additional $2600 and my current paystub's to try to get him another loan AND to stop making payments. But the best part about this is they came and repossessed the truck.

Just know this was VIP #2 ... I recently bought a used Cadillac Escalade EXT from here. Been…read morelooking for a southern beauty one of these for a long time. When I pulled in lot they did not pour out the door with a bunch of bothersome sales people. Salesman (Edwin) waited for me to speak with him, (yes he came out and just waited, thanks).. I asked about the one at front of lot and looked it over. test drove ,gave deposit, and they even brought it to my mechanic for a once over (1st Class Automotive) and did all the recommended repairs. thought I was going to have a title transfer problem, (registering it in Massachusetts) but there were none.. So yes I got great EXT (RUST FREE) great service and friendly people....So why not give them a shot !!!!! I would again !!

Bringing a Porsche in for service can be stressful, but the team at Porsche Orlando makes it…read moreseamless. Service advisor kept me updated throughout the day via text and video walk-throughs from the technician, which I really appreciated. The facility is spotless, the loaner vehicle was brand new, and they finished the work ahead of schedule. It's not the cheapest service in town, but you get exactly what you pay for: peace of mind and expert care.

I was told they did not want my 2014 Cayanne GTS in trade. I…read morewas told my bank loan was not acceptable and I needed to finance through them. I was not allowed access to Porsche Connect for days after taking delivery of the vehicle. I was told that their Porsche Pro would be reaching out to answer my questions and no one has. I was subsequently told that they had reached out and left voice mail, which is not true. I was told the car included active lane keeping (ALK) and it does not. When I asked additional times, I was treated like I was stupid and didn't know how to use it. In fact, the sales staff is still adamant that the car includes this feature that it clearly does not.

Carisma was wonderful to work with to buy my car! Dana and Lou were so helpful, knowledgeable, and…read morekind. I love my new car and the process was so seamless.

AVOID CARISMA AUTO WHOLESALER of OCOEE, FL!! Buyer beware! Dana is the owner and I am writing…read morethis review to protect other consumers from his deceptive and dishonest business practices. The vehicles were well overpriced and the one looked at clearly had damage he had worked to conceal after picking it up at the auction on the adjacent lot. This was the case with the GX470 we looked at- chrome caps were applied to doors and side mirrors to conceal faded and worn away paint work that I inquired about, dyed leather seats were obvious but he denied this being done, undercarriage had been painted to conceal most likely rust. Read other online reviews and feedback on google, Carfax, and BBB. Thankfully, I found all of the negative reviews and called some local auto shops to confirm my suspicions. I questioned why his vehicle was so grossly overpriced and then he offered more than 10% off his asking sale price ($3k). I decided I would drive down to inspect the truck. When I arrived Dana (the owner) informed me that he never intended to (in other words the old "bait and switch" technique and he will say anything to get you on the lot before informing you that they have no intention of accepting your offer as he did to myself- blessing in disguise as the Lexus GX470 sounded too good to be true- it is!). Carisma Auto Wholesaler intentionally disguised paint damage on side mirrors and door handles by applying cheap faux chrome Chinese overlays and who knows what is being concealed on the frame and undercarriage. I'm not sure I would even trust the odometers and advise serious inspection if considering anything here.

BUYER BEWARE, BUYER BEWARE!!!! I bought an f-250 4 wheel…read moredrive from Southern Trust Auto Group, PATRICK was my salesman and used Jesus Christ name so many times, it made me feel he was so honest, wow was I wrong they sold me the truck that had the catalytic converter removed and the computer reprogrammed, 4-wheel drive broken, mirrors broken, now this truck had a 129 point inspection on it I have yet to see it but when I called Patrick an told him he said ho well they did not do anything to the truck so it was not there problem, well I got news for him it is there problem because under Florida Statutes it was illegal for them to even sell this vehicle in Florida!!!! SEE YOU IN COURT!!

I'm very disappointed in this dealership! Emily was the worst when it comes to customer service, I…read morenever heard of trying to find your own financing because the dealership is "to busy". I was offered a ridiculous amount for my Jeep Wrangler . They said there is little interest in a right had drive Jeep.

This place has a policy run by scheisters. I took in a classic car with documented original low…read moremileage. It's a one-owner car. They made me sign an affidavit saying that the mileage wasn't original. I balked and told them I wasn't doing it because it would be false and they are crooked for insisting. He told me to take my car and leave because I called him on his deceit. Now, 4 months later tgeyve gone out of business. GOOD! How'd that work out for ya?

Decided to sell my corvette, as I hadn't had time to drive it anymore. My neighbor suggested…read moreGateway and I couldn't be more pleased. It took 5 months but I put it there in November and was sure nothing would happen until spring anyway. Car was safe, secure, I didn't have to put up with the hassle of having people come to my home, marketplace etc. Got a grand less than my drop dead price, but someone has a beautiful car! Transaction was easy, just a quick signature and out the door with a check. Nick, Joel and James made the transaction easy and kept in touch during the whole process. They also have a beautiful showroom if you're looking for something special!! Kudos you guys! Thank you very much.

Kirk did a fantastic job getting my two BMWs replaced that were stolen. He found excellent very…read moregently used cars for purchase and was very through and on point throughout the entire process! Highly recommended - trustworthy and hard working small business owner!

Kirk has helped me find 2 cars in the last 2 years, one for myself and one for my daughter. in…read moreaddition he has helped my family find probably a dozen cars over the years (father, sister, mother, brother in law). each time it is a seamless concierge like experience where he finds the ideal car in a matter of days (or less!). He also makes trading your car extremely easy. I will never go to a dealership again. Kirk is outstanding at what he does and extremely professional. I would highly recommend!

Didn't think it was possible to find a car without the pressure from the sales force. But dealing…read morewith Julio and Eddie has changed my mind. I started by informing Julio that is was just starting to look at vehicles. That didn't deter him from being polite and showing me as many vehicles as I wanted to look at. After leaving I returned to next day only to find out it was his day off. Eddie stepped up and was just as cordial and easy to work with. What a great team they make. They made my car buying experience enjoyable. Thank you to both of them

I spent two days coordinating the purchase of a 2009 Hyundai Santa Fe from Genesis of Central…read moreFlorida--texting back and forth, arranging the sale and scheduling an Uber to the dealership. The vehicle-specific advertisement clearly stated, in capital letters, "PRICE INCLUDES RECONDITIONING." However, when I asked for documentation showing what reconditioning had actually been performed, I was told that they do not recondition these older "cash cars" and that the vehicle would be sold as-is. In my opinion, advertising that reconditioning is included and then saying otherwise is false and misleading advertising designed to pull prospective buyers in. I was also assured repeatedly that there were no recalls and that Genesis would not sell a vehicle without inspecting it and ensuring that all applicable recalls were addressed. Nevertheless, when I took it upon myself to research the VIN, I discovered an incomplete Hyundai manufacturer service campaign involving a known cylinder-head-cover oil leak that can affect the alternator. Technically, a manufacturer service campaign is different from a safety recall, but it was still an outstanding manufacturer issue that had not been disclosed or completed. When I requested the inspection report, campaign documentation and an itemized explanation of the advertised reconditioning, I did not receive direct answers. Instead, I was sent a general website disclaimer saying listings may contain errors, followed by this response: "It's a 2009, if you are expecting a vehicle that has had every little thing addressed this may not be the right car for you. These are cash cars sold as is." I never expected every minor issue on a 2009 vehicle to be repaired. I simply expected the dealership to substantiate its own advertisement and the repeated assurances that the vehicle had been inspected, was in good shape and had no outstanding recall-related concerns. Rather than addressing my reasonable questions, the responses felt defensive, dismissive and indifferent. The salesperson seemed unconcerned that I had already spent two days coordinating the purchase. I ultimately cancelled the sale because I no longer trusted the information being provided. I also lost $25 when I had to cancel the Uber ride I had arranged to pick up the vehicle. My advice to other buyers is to take it upon yourself to research everything. Do not assume that an advertised statement such as "price includes reconditioning" means the dealership can or will provide evidence of what was done. Run the VIN through the manufacturer's recall and service-campaign systems, obtain the complete vehicle history, save screenshots of the advertisement and demand all inspections, repairs and promises in writing before arranging transportation or spending any money. I am disappointed because I was genuinely excited to purchase this vehicle. The sale was lost not because I expected a perfect 2009 car, but because straightforward questions about the dealership's own advertising and assurances were repeatedly deflected.

Came in and left with a brand new car thanks to Asael. I only came for an oil change but Asael…read morementioned looking over my current deal and was able to get in a newer car with 0 miles with a way lower APR than I originally had and made sure I had no negative equity when selling the old car. Very happy with my choice and loving the little upgrades in the 2026 Mazda 3. I love my Mazdas ! Great reliable and stylish , what more could a girl ask for ? Even though something was left out the deal we were still able to get it done and I appreciate that integrity !! The process was smooth and relatively quick. Thanks for being my car guy Asael ! Came in and left with a brand new car thanks to Asael. I only came for an oil change but Asael mentioned looking over my current deal and was able to get in a newer car with 0 miles with a way lower APR than I originally had and made sure I had no negative equity when selling the old car. Very happy with my choice and loving the little upgrades in the 2026 Mazda 3. I love my Mazdas ! Great reliable and stylish , what more could a girl ask for ? Even though something was left out the deal we were still able to get it done and I appreciate that integrity !! The process was smooth and relatively quick. Thanks for being my car guy Asael !

Purchased three cars here. Sales experience was good but service representatives not too interested…read moreor attentive. Waited nearly two hours for an oil change and attendant at service desk can't be bothered to inform me service was finished. Not good attitude either.