BUYER BEWARE, BUYER BEWARE!!!! I bought an f-250 4 wheel drive from Southern Trust Auto Group, PATRICK was my salesman and used Jesus Christ name so many times, it made me feel he was so honest, wow was I wrong they sold me the truck that had the catalytic converter removed and the computer reprogrammed, 4-wheel drive broken, mirrors broken, now this truck had a 129 point inspection on it I have yet to see it but when I called Patrick an told him he said ho well they did not do anything to the truck so it was not there problem, well I got news for him it is there problem because under Florida Statutes it was illegal for them to even sell this vehicle in Florida!!!! SEE YOU IN COURT!! read more

I'm very disappointed in this dealership! Emily was the worst when it comes to customer service, I never heard of trying to find your own financing because the dealership is "to busy". I was offered a ridiculous amount for my Jeep Wrangler . They said there is little interest in a right had drive Jeep. read more

I would warn everyone not to do business at STG and Chris. Highly unethical. I sent a deposit for a new vehicle with the FULL understanding that I would pay with a cashiers check upon delivery. I was informed after I sent the deposit they would not honor that agreement and would not refund my deposit. His conduct was abhorrent, aggressive, disrespectful and inexcusable. read more

Car buying can feel a bit intimidating especially when it's a woman making the purchase but my experience was totally the opposite of what I expected. I went to look for a car for my daughter & Mauricio & Emily were the most pleasant people I've come across when purchasing a vehicle. From beginning to end, they were truly professional & knowledgeable. I'd recommend anyone looking for a car to stop by & speak with Mauricio & Emily!! Thank you to both for helping me put a big Koolaid smile on my daughter's face!! Debbie read more

I purchased a Chevrolet suburban that the owner said was in great condition after two days of driving the suspension started making grinding noises I took to Chevrolet dealership and they quoted me $4,000 to fix struts, control arms, and some severely damaged parts Would recommend? Hell no read more

I was looking for a reasonable car for my teenage daughter and Southern Trust came through! Mauricio was friendly, not pushy and assisted me through the shopping and buying process seamlessly. Found and bought a great car, my daughter is thrilled and Southern Trust will have a repeat customer in the future. It's how car buying should be! read more

Great service easy to work with made financing really easy and got me a good deal on insurance

My husband and I bought a used truck from these people and I knew something was shady the moment we found out they advertised the engine in the truck as being one type when it was an actually another. They tried to sell the truck for way more than the truck was worth but our bank was able to get them down $6000 at this "no haggle dealership". But that didn't come without a cost because the manager had a tantrum and refused to fix the blinker lights in the front after he initially said he would fix them. He felt that since we got such a "great deal" he wasn't going to put nothing else into the truck. Welp some great Deal this was because less than a month after buying , the check engine light came on. My husband contacted them since it was well within 30 days of purchase. However the dealership tried to argue that it was nothing wrong with the car when he sold it and that it was nothing he was willing to do about it. So far weve spent $1000 in repairs and we still can't figure out why the check engine light is on. These people seemed shady but I was willing to give the benefit of the doubt since we really needed a car but never again. And if I can prevent other people from this experience I will do anything I can to share that this place is TERRIBLE! Don't buy a car from here. They lack integrity and honesty and as some of the other people have said they are nice to get a sale and after that you're on your own. Buyers beware!!! We haven't even been able to enjoy the truck because it's been issue after issue. Smh read more

I Recently purchased a Bentley GTC (our second Bentley) after searching for several months. Got a much better value dealing with Chris and his team, simply fantastic experience. They spent lots of time with us and we will definitely use Southern Trust Auto Group for future purchases. read more

Great experience with Southern Trust Auto Group. Everyone was friendly and knowledgeable. We had the pleasure of working with Laura and not once did we feel pressured into getting anything, she took her time and showed us everything that they had available that met our requirements. Jeff was awesome to work with too, he made the buying experience not stressful as it has been with other companies that we've used in the past. I walked away feeling great and satisfied that they were able to work with us. I highly recommend this company if you are in the market for a vehicle. read more

Worst experience buying a vehicle. Do not go here they do anything to get you out the door and then never respond to you again. All wrecked vehicles that they do not stand behind. Was lied to about my vehicle and now they will not respond to my calls. read more

Awesome overall experience here fast, efficient and to the point , the guys were more than willing to help work with me to get what I want, and would definitely recommend them to anybody! read more

Let me start by saying that I hate the whole experience of car buying. From the overbearing, desperate sales people, to the negotiating, to them treating me like a child because I am in my 20's...I hate all of it. It gives me anxiety. The day before I visited STAG, I had gone to a larger dealership and practically been laughed out the door because of my not great credit (due to losing my steady job last year). I was taken into an office and talked to like I was a child with no idea about finance. I personally felt that because I am a server (Oh, the horror!) and not married with a family, the fact that I am a fully functioning 28 year old adult with a college degree was ignored. I was so angry and disappointed. I felt so disrespected. Now, let me tell you about my experience with Nick and Jeff at STAG. I had seen that they had a Jeep Liberty on the lot at a great price, so the very next day I decided to go and check it out. Upon walking in, the place was clean and welcoming. I was greeted with a smile from Nick, who was only too happy to show me the car. He walked me around it, took a copy of my license and let me take it out for a drive. ON MY OWN. This was so nice as I felt less pressured and more able to check out the car at my own pace. It was so incredibly clean (I was told sometimes they even gut the whole interior just to make sure everything is cleaned... carpets, seats and all!), it ran great, it was exactly what I wanted. I went back in, we ran numbers, I wasn't made to feel inferior because of my job, age, or credit score, and we came to an amazing deal. Jeff even gave me some advice on refinancing in a few months to get my payments down after I build my credit for a little while. I spent 2 hours at STAG and walked out with a new (to me) car. I was so incredibly impressed by the pleasant service and the quality that I brought my boyfriend in not even a week later to make a deal on a truck. We're going in tomorrow to pick it up. Another wonderful experience with some great advice and they're even throwing in some new tires! As far as cons, there are two. They don't offer warranties. You are buying a vehicle as is. Also, they don't haggle on prices. But the prices are very competitive with what you would find as a fair market value, and honestly, it takes so much pressure off. On one hand, you might be missing out on working a better deal, but on the other, you don't have to feel like you're going into battle. I honestly can't recommend this place enough. Nick and Jeff were wonderful and they have definitely earned some customers for life! read more

I have purchased 6 vehicles in my life... Each one a complete nightmare making me dread the experience. Southern trust auto group changed that immediately. I called them an hour and a half before closing and told them about my credit situation which was meek at best, to see if it was worthwhile. They said it was worth coming in, and they'd work with me. Not only were they polite and professional upon my arrival, but they were truly a no-haggle no pressure team that listened to my needs. I ended up with a newer and nicer truck than I expected, but also at a fair interest rate and purchase price. The icing on the cake was that I was in and out driving my new truck in under an hour! That's unheard of. I will suggest ONLY this dealership to my friends and family. read more

My wife and I purchased a truck today, after actively going to auto dealers for a month and driving as far as 40 miles to look at vehicles we found Southern Trust auto group and Joe and his son. I have never left a review for anyone before but am happy to do so for this dealership. I am no young buck (53 soon to be 54) so to be this pleased about leaving a review should mean something to those looking to purchase a used vehicle. First thing my wife and i noticed was how clean all the vehicles on the lot were ( i purchased a truck that was 14 soon to be 15 years old) and it was clean. The next thing that impressed my wife and I was how little pressure we received from Joe to buy a vehicle, we were not pressured to buy anything beyond what I was willing to pay. Thanks, will buy there again and hope others pay heed to this review and do so as well. read more

I bought a vehicle from Southern Trust Auto Group yesterday. My sell representative name was Mauricio. As soon as you walk in they make you feel welcome. Mauricio was an outstanding sell representative. He did not pressure me to buy the vehicle, he pretty much told me to take my time and deciding. After buying the vehicle I found a little issue with the vehicle that Mauricio and the Manager Jeff Anderson were quickly in fixing. They fixed the issued and the problem was solved. I highly recommend this dealership. read more

Bought a 2004 BMW in May 2016. Overheated 6 weeks later due to a coolant box that was GLUED together in a spot that couldn't be seen when the car was examined by our mechanic before purchase. It is now 3 weeks, later, have tried to speak with the owner repeatedly to see if he would make this right....apparently he will NOT do anything about this. We have patronized many businesses in the Winter Garden/Ocoee area, other car dealerships, tire shops, etc and have never been so disappointed with the lack of customer service, communication, and quality of the product nor willingness to stand behind the cars they sell. If I could give this business a negative rating I would! Don't be fooled by the flashy inventory-they do not stand behind their products read more

I worked with Chris through the entire process and I can't say enough good things about him and the dealership. They deserve more than 5 stars. read more

READ! READ! READ! Before you enter into a contract agreement with Southern Trust Auto Group. Purchase a vehicle from this place at your own risk. I bought an F150 from the dealership and the same day, I say again the SAME DAY I bought it the truck stopped working!!! Less than 1 hour away from the dealership. I had to get it towed under my insurance (with some out of pocket expense) back to the dealership. They kept the truck for approximately one week where they claimed to have fixed the problem. The company had the truck delivered to me (I live about 3 hours away) and the very next day I had issues with the truck. I had to take it to a mechanic where they identified the problem as a loose hose and lots of corrosions. They also inform me that the check engine light on the truck had been disabled and that it will not illuminate when the truck was turned on!!!!! Southern Trust Auto Group in my opinion is deceitful and dishonest and only wants to take your money. They do not care that the truck stopped working on an expressway with my five-year-old twins in it; they do not care how I will get to work or how much additional money I will spend on this truck. I know this because I've called the owner Chris several times and left several messages, and he will not answer nor will he return my calls. This is a free country if you want to trust this company and purchase a vehicle from them you have been warned!!! But if you value your money as much as I do mine you will go elsewhere. If you are wondering, I've only had this truck for about two weeks. read more

AVOID THIS PLACE! I bought a BMW from there. From day 1 was having problems. Car was shutting off on me while driving. Brought it back. They kept it for about a week but when I got it back the problem still persisted. Now, 2 months down the road and I bring my car to the BMW dealership and they tell me its going to cost about 20k to fix all the things that are wrong with it. Bad fuel pump, need a new amp, New suspension, new motor for the widow, and another electrical problem. Not counting the 2,500 I spent already because my suspension went bad on driver's side. Now the passenger side suspension is bad. I understand when you buy a used car, there is no warranty. BUT theres a difference between selling a reliable car with no warranty and screwing people over and cheat them out of their money. Now im 17k down and still have to fix the car so I can find a way to sell it. So pretty much going to end up paying over 30k for a LEMON 2004 car. NOT very professional of them. read more