Thank you George…read more You kept a lady entertained while the fellas talked guitar repairs. Although I have no need for a Calton Case it's now on my bucket list. Indigo with ruby lining. I was amazed at your knowledge of the 1927 Martin 00-21 I'll look forward to visiting again. You live in an amazing world.

Best customer service of any music store I have ever been in. Located a guitar in their inventory…read moreonline and went to play it, specifically. Salesmen were polite and low/no pressure. I got what I wanted, and I am very pleased with new guitar.

The professionalism, kindness and helpfulness of these guys is just off the charts. Highly…read morerecommended for both purchases and repairs!!

Will never set foot in a guitar center again. This store is THE REAL DEAL!…read moreVery personal experience and VERY knowledgeable employees.

Great service and staff. In a world where customer service is being diminished, staff was not only…read moreknowledgeable and experienced but detailed and communicative.

All teachers are great and very attentive. Their teaching methods keep their students engaged and…read morewanting to learn more

Absolutely killer experience to get to come by this place. Owner was super chill, gave me an…read moreamazing deal, treated us with awesome service. If you are looking for a guitar; this is your guy!

Most awesome music store Mike McKenney has done a great job setting up the place come jam a little…read moretalk a little and buy a lot!

I had an exceptional experience with Lee in the guitar dept…read more I wanted to trade in my Martin and was worried about getting a fair price but he gave me the number I was looking for right off the bat. They were very busy but he juggled multiple customers and phone calls and still got me processed in a timely manner. I have nothing but good things to say.

I'm not sure why they call this store Guitar Center, because it sure doesn't give a hint that they…read morehave much more than just guitars! I needed ukulele strings because I just inherited two ukuleles from my dad who recently passed away, and I'm going to learn how to play them better. I was looking for replacement strings, including low G for a tenor ukulele. Guitar Center didn't have the strings in stock, but I could look for them at the online Guitar Center site. I did find replacement fluorocarbon strings for my new (at least new to me) soprano ukulele. If you're looking for regular musical instruments that you could play in a rock band, such as keyboards, guitars, drums, and their accessories, instrument cases, music stands, speakers and amps, you could probably find it here and at different price points. The employee that I asked for assistance in locating where the ukulele replacement strings knew exactly which aisle to walk me to, but two other employees didn't seem to want to use the register to ring up my purchase so I could leave, making me wait until a third employee walked up to ask if I was ready to check out. After I said yes, he walked to get another employee to help me. At the end of the sale transaction, the employee thanked me. I just stood there looking at him. That's when he asked, "Didn't I give you your receipt?" I replied, "Yes, but you didn't give me my strings that I just paid for." In the short time that I was at the register, the employee managed to hide the strings from himself and it took him a few seconds to find them.

My daughters just finished a week at one of their summer camps and absolutely LOVED IT. This place…read moreis excellent for not only learning music, but also for their self esteem. AND for FUN! The staff is very organized and professional which I appreciated so much! My kids are already asking for more weeks of camp!!! They put on a performance at the end of the week and it was awesome to see all that they learned! Love this place so much.

school of I don't give a shit!!! is a more apt name. dad found this place and I agreed to pay for…read moreit bc baby girl loves to sing and I have to support that at all costs. I was told 300 and called them up to confirm and for an explanation of what to expect. The not so friendly Renee told me the 300.00 included 1 month of lessons for 45 mins each and 1/week reherersal. Fine. How do I pay I asked? "Ummmm..... well you can just send me your info in an emai.....l I guess....."WTF? okay..... No thanks, I will just pay in person when I come. When I arrived Renee wasn't there and apparently neither was anyone else who could process my payment. Not only that -they were not ready for my daughter either and suggested that I take off and that she "hang out" there for about an hour and half with them. She's 8!! ok...... Surely they mean that there are some other kids perhaps in the same situation and they have some activities planned for them or something along those lines. I quickly figured out that was not the case as I watched the instructors skip out to lunch. Since no else said anything else to me I decided to sit and wait with my daughter until they returned and made time for her....A few days later I checked my bank account only to find that school of rock had charged me double. #$%^&*(. And when I called and spoke with the owners Mike and Renee, they cheerfully responded with sarcasm and reassured me again that "WE DONT GIVE A SHIT!!!!!" AND just to make sure that I got the message Mike sent me a cheerful email..with all exclaimation points..that he PERSONALLY DOESN"T GIVE 2 SHITS!!! . My next issue with these assclowns. After talking to my daughter I realized she was not receiving the private lessons I was paying for....so I emailed the owners. Who again treated me with zero respect. Ok, i get it. You are in a prime buckhead location, making money hand over fist and DONT GIVE A SHIT but really...that's just not cool. I emailed Mike AGAIN for my refund and this time he didn't respond with all all excamation points!! hey! Christina! We don't give a shit!!! So maybe I will get my well deserved refund. In the meantime, all the instructors seem nice and my mini me likes coming here..which makes the fact that owners don't care about customer service all the more incredibly frustating.

Excellent experience buying a new guitar. Perfect amount of attention and information from the…read moresales person. Low pressure. Just a great experience.

Great selection of Guitars and Outstanding Staff…read more Make a Reservation if you want a Private Sound Room to compare a bunch of different Guitars. Ask as many questions as you need - the Staff will bend over backwards to get the answer for you.

The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.