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    West Valley Community Services

    3.7 (12 reviews)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM
    Updated over 3 months ago

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    Prosper Bookkeeping

    Prosper Bookkeeping

    5.0
    (43 reviews)

    This review is observation and insight from my spouse who does the bookkeeping for my home based…read morecontracting business, so far as I'm concerned if she's happy and the books balance, I'm happy: In January 2026 our older software program suddenly stopped recognizing the turnover to a new year. Kind of like what was feared in Y2K, but really real -- "this date is invalid" it said for the new year entries -- Nightmare Land. Looking for an alternative program to migrate to I heard a lot about QuickBooks, but am rather 'old-school' and was trying to avoid putting our business accounting in the cloud and having a direct link from online bookkeeping to our checking account. As I had never used any other accounting program, and have no formal training, switching felt daunting. I found Prosper Bookkeeping on Yelp and reached out to Daniel Lin for a free consultation. He explained that I could use QBO without linking our checking account directly or utilizing AI features if I did not want to. So I decided to work with Daniel -- he patiently went through the steps to set up our books for the beginning of the year and coached me in bringing all entries for the year up to date. It was helpful for me to learn the new program UI through hands on instruction via Zoom, and then later review the videos Daniel provided of our training sessions. Daniel is a consummate professional - a non-judgmental and patient listener who is extremely knowledgeable and has a knack for quickly parsing through numbers. After using the program for a full quarter, I found that I had made several errors and could not reconcile our bank statements with QBO -- Daniel found the issues for me and fixed them in minutes. Like Magic! I'm very happy that I went with Daniel and Prosper Bookkeeping, FIVE stars!

    We've been working with Prosper Bookkeeping for our small business and couldn't be happier with the…read moreexperience. From day one, they took the time to truly understand our operations and financial goals -- not just the numbers, but the bigger picture. The team is responsive, organized, and incredibly thorough. Month-end closes are timely, our books are always clean, and any questions we have are answered promptly and clearly. They've helped us catch discrepancies we would have easily missed and kept us compliant without any stress on our end. What really sets Prosper apart is that they feel like a genuine partner in our business, not just a vendor. If you're a small business owner looking for a bookkeeping team you can actually trust, look no further.

    American Cancer Society Discovery Shop

    American Cancer Society Discovery Shop

    3.9
    (50 reviews)
    $$

    This is a more curated thrift shop with moderate pricing. There was a lot of vintage pieces for…read moreabout $15-30 so if you're looking for a deeper discount for items, you won't find them here. The workers were very nice though and you'll have an excellent experience inside. They have a good selection of jewelry, watches and women's clothes. A few men's pieces in the back and lots of dinnerware sets

    I wanted to share a very frustrating experience I just had at the Sunnyvale Discovery Shop. I went…read moreto drop off a large donation: 13 women's brand-name jackets (some still with tags) and 15 Chico's tops, many of which were brand new. A girl opened the back door and asked if I was a volunteer. Holding a massive, torn Chico's bag and armfuls of clothes, I told her no, I was there to drop off a donation. She coldly told me they usually only accept donations Tuesday through Saturday, but said to just leave them since I was already there. When I went to place them in a bin, she rudely told me to just put them on the floor. Her face and tone were incredibly unfriendly from the very beginning. When I asked for a receipt, she signed a form and handed it over. As I went to fill it out, she snapped, "I need you to go outside since you are not a volunteer!" I told her I just wanted to finish writing down my items, and she aggressively replied, "No, it's a compound, just go." I just said, "Sure, whatever!" and walked out. She completely lacks customer service and basic social skills. Because of her sour face and cold manners, I decided not to give them my third bag, which held 11 Coach and Kate Spade bags and wallets. The Discovery Shop management team gets their salaries out of our donations, yet this employee is the exact reason they lost out on major profits today. I have volunteered for the Cancer Society before, and we were always taught to greet people with a smile and great customer service. She had neither. This Sunnyvale store never fails to disappoint. During my last visit, I caught the helpers taking clothes out of donation bags and putting them directly into their own cars. When I reported it to the manager, she said they were sent by the county to finish community service hours. Management need to train their staff better; donors deserve basic respect.

    Savers

    Savers

    3.1
    (66 reviews)

    This Savers is huge. The store has a wide, open layout with plenty of racks to keep you browsing…read morefor a while. They offer more than just clothing--you'll also find a HomeGoods section, shoes, furniture, and more, which makes it easy to explore different areas in one trip. I appreciated that I could actually find a solid selection in my size. There was enough variety to mix and match, and I ended up putting together three different outfits for around $56 using one skirt and multiple tops. That felt like a win. They also run occasional sales, and if you donate a bag, you receive 20% off your purchase. When I visited, long-sleeve items were discounted, which made the deals even better. The only downside is that while they provide restrooms, they don't have dressing rooms. That makes trying on pieces a bit tricky. Overall, though, the size, selection, and savings make this location worth a visit.

    things i've noticed since my last review: upper management (im assuming the ones coming in that are…read moredirecting lines who are not wearing the uniforms) can be kind of rude and off putting. i come here as a last resort thrift store when buying second hand things, and every time i try to ask them for help they talk to me as if they can't be bothered to help me :( however, the employees wearing the red vests are super kind and helpful, so i just ask them my questions instead! the prices at this savers have pretty much stayed the same.

    West Valley Community Services - nonprofit - Updated August 2026

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