Everything! Could not recommend them more!! Dr Sam treats my pets like his own and we love him....

If you hate your animal enough to have this monster as your vet, just be kind and shoot your animal in the backyard or leave it in a field to find a new life. This "man" is an awful human being that got into the wrong line of work. I went there twice and my dog and I were both absolutely traumatized both times. I went back the second time to give him the benefit of the doubt that maybe he was having the worst day of his life the first time, but no... he's just a complete vapid waste of human space... an ass**** of the highest regard. Dr. Sam? Can you hear me? I know you can. Might I recommend you take that bottle of ear wash and shove it far up your own cavity. Maybe a quality wash might help. Nothing could make you behave worse toward animals OR the humans that love them.. that's for sure. You can bet that I will / have told everyone in my atmosphere to not go here. FIRST REPLY: To respond to your comment, let me say that I agree that feedback needs to reflect full and accurate context, so I'll remind all the readers that you have an ulterior motive to respond and lie (such as: call me a liar and/or delusional), because the success of your business can be effected by these reviews. On the other hand, I don't have an ulterior motive, my life moves on whether I tell the truth or not... and I am telling the truth. Look how many reviews on here talk about how inappropriately Dr. Sam behaves. It's an issue. You can ignore it, but it doesn't stop being an issue, even if you do. Dr. Sam was absolutely brusque in his communication, but it's funny, because he yelled at me to essentially get out of his way while they examined him, but then when they couldn't control him anymore, they asked for my help. Hmm. Your staff wasn't concerned about me getting bit then... right? And you know why the staff asked for my help? Because he KNOWS me. He doesn't know the staff there. He trusts ME. This is why that poor dog shook like a goddamn leaf and was trying everything he could to escape their clutches. They were either swinging him around like a ragdoll or holding him down like a live bomb. It didn't have to be like that. He's a sweet boy and when he feels safe, he'll totally comply. Maybe having a shred of compassion would've helped. As you implied, I definitely was not the "good guy" to my pet that day... I felt awful for having handed him over to humans who borderline assaulted him. We both felt powerless to do much of anything. I made a promise to protect him and I failed that day. SECOND REPLY: At no time was I "hanging on to my pet". Nothing even remotely close to that. Since whoever is responding here admits that they weren't in the exam room, I'll give you the benefit of the doubt that you make that allegation out of ignorance and not deceit. "Due to insurance requirements, owner's are seldom allowed to restrain their own pets." If treated with any level of compassion and kindness, my dog would not need to be restrained. You know... maybe greet him when you come in the door, rather than just burst in and immediately start yelling at me and man-handling him or let him smell your hand and give him a minute to get used to you. This is why you're so concerned about being bitten... because you're "GO-TO" is to restrain the animals immediately. You are asking to be bit. "Perhaps Dr. Sam was a bit brusque in telling you that" - See, you made a mistake here, because you admitted that he's brusque (definition: blunt in manner or speech often to the point of ungracious harshness). There are a ton of vets out there, people. Even if this is all you accepted as truth, do you want to put your animal in the hands of someone who is described as "ungraciously harsh" even by his own staff? Furthermore, your admittance of this fact adds validity to the rest of my entire review, so thank you for that. "Your abusive, unfiltered language pretty much speaks to the person you are." You'll have to forgive me, I guess that is the way I respond when I see animals being treated so horribly. Since you edited/deleted portions of your first comment and you may plan to do so again, I have screenshotted what you said here so that viewers can follow along, fully and accurately. I know that's important to both of us. read more

West Valley Veterinary Clinic - West Valley's 2nd reply (1st reply was edited/content deleted) - Veterinarians Near Me - Lompoc, California

When my cat needed a emergency rabies shot this was the only clinic that understood and did everything to get me the soonest possible appointment when everywhere else told me the fastest they could do is a week away. My cat had blockage this mornin, I called at 8am, had an appointment by 9am and now he's getting discharged by the afternoon. Great and fair pricing I really don't trust any other place in town. read more

I am extremely grateful for all that Dr. Sam and his staff did for my dog, beloved Bailey. Being new to the area, I had taken Bailey to three other places before being referred to Dr. Sam. One in Goleta and two others in Thousand Oaks, one being Bailey's long-term vet, before I had moved to Lompoc. Apologies for this log review, however, my hope is that it will help others if they are looking for a veterinarian in making the best decision where to take their pets. The last place I took Bailey, my dog, (Boxer), in Goleta gave me 3 options/surgeries for medical treatment. All 3 options were so expensive and not all of the treatments would have truly benefited Bailey's condition. It was also delivered in a very matter of fact way; it made me very sad and confused. As most of us feel/know our pets are truly a part of our family and depend on us. There was no care factor or compassion for our situation from the veterinarian. The medical assistant showed concern and in a caring way referred me to Dr. Sam. He said, "That's where I would go." I called West Valley before I left the parking lot and explained the situation. His staff was kind, compassionate, and they got me in the very next day. I was extremely grateful for Dr. Sam's expertise, direct communication, high level of experience, and personal compassion he showed for myself/situation and my beloved Bailey. Along with his willingness to go above and beyond for the most positive outcome was so appreciated. I will always be sincerely grateful. Being referred to Dr. Sam was a blessing and the care we received was unmatched in every way. You can trust that your pet will receive affordable, compassionate, and competent best care treatment at West Valley Veterinary Clinic. Thank you Dr. Sam and staff, sincerely! April and family. read more

West Valley Veterinary Clinic - Veterinarians Near Me - Lompoc, California

So called vet ,Not good very loud abrupt Un professional with his staff DON'T GO!!!!!! He needs anger management read more

The main vet dude was to the point. Opinionated about nearly everything in a negative manner. Don't wash your dog, don't believe allergen tests, every flea medication out there is wrong... etc. however- the remaining staff were very sweet. They were able to get us right in and it was super affordable! read more

Doctor Sam and his staff are very helpful when it comes to the care of our dogs and cats. I appreciate the input that Doctor Sam gives, which isn't always the expensive solution. He gives options and really good advice to help us manage our pet's health in the long-term. I suggest anyone looking for a veterinarian in Lompoc to use West Valley Veterinary Clinic! read more

I have been using West Valley Veterinary Clinic for over 20 years, and I wouldn't change anything. Dr. Sam has guided my dogs, and me through thick and thin. My first dog, a Queensland Heeler mix, lived 17.5 years. Dr. Sam was always very compassionate to my dogs, and I have had a lot dogs, and Dr. Sam has always been my Vet. I trust him with my dogs, my dogs like him, and I highly recommend him. read more

West Valley Veterinary Clinic - Lady is the German Shepard, 6 year old, and Ziggy is my pit bull, 9 years old. - Veterinarians Near Me - Lompoc, California

Compassionate and professional staff, good information regarding my pet's illness, made space for my emergency, fair pricing. highly recommended. read more

Been taking my dogs here for years, great service and Dr. Sam is pretty much house MD when looking to diagnose your pets

Rude. Lacked any sensitivity of the situation and decisions to be made. Wanted to discuss with family and remarked that he didn't have all day. read more

Very clean, and professional vet. I had to take my dog in to see the vet for a first time visit. The process was fast, the vet took his time with my old boy and check him thoroughly. When all was said and done, I bought some flea control and I was out the door. I'm going to be taking my dogs back soon for check ups. read more

He was extremely rude to me. my dog had dark urine and is old. I brought her there to have her kidneys checked out to make sure they were functioning properly. The moment he walked in he asked if she was fixed and I told him no, we had wanted to breed her when she was younger and never did it. now that she's old I didn't want to put her through any unnecessary surgery at her age. He started belittling me telling me all the horrible things that could happen if I don't get her fixed, so I told him I'm not here about getting my dog fixed, I'm worried about her kidneys and if we could please stick to the reason im here, my dog and her pee. He told me to F off and to get out or he would call the police on me. I've never been treated like that before by someone, especially someone I'm paying to help my animal out. after calling other vets to see my dog, the vet I talked to told me that many people complain about him and have had issues with his temper and unprofessional attitude. never going there again. read more

They have always treated our pets well but the veterinarian is extremely disrespectful to his female coworkers, in particular the sweet Debbie!!! He frequently bullies her and yells at her publicly in front of patients. The treatment of animals is good but I will never trust a man that treats women that way!! Thank you for helping our animals but TREAT WOMEN BETTER!!! read more

Maybe it's because of COVID and stress, but I was denied access to my dogs medical records and was promptly told to leave before I could ask why. I do not recommend taking your pets here due to a change in the atmosphere. read more

I have been going to Dr. Sam at West Valley Vet since I moved back to Lompoc in 2008 and had 2 cats. Now I have a dog and I've never even thought of going to a different Vet. He truly cares about your animals and is very straightforward about what needs to be done to get them better. The ladies that work there are amazing, and always go above and beyond to make sure you and your pet are well taken care of. I highly recommend West Valley Vet in Lompoc read more

Ever since my first experience with your clinic, I have been raving to my family and friends regarding what a well oiled machine you are as a team. But as well organized and efficient your team is, we always feel the compassion and honesty when it comes to the health of our pets has been your shining star. You cover every possible thing from the "hometown" feel of our in person visits, to the high tech connection and communication with email, text, and online pharmacy. Your team and the work you put into every aspect of your client's experience truly makes it a treat to have you caring for our fuzzy family members. Thank you for doing what you do. read more

Always top shelf with our furry little ones, greatly appreciate their efforts and taking care of us, well versed in animal care!

Everything was great as usual. Barbara, Debbie, and Diana took really good care of Dozer and I really appreciate that

You humiliated me. This review is 100% about "Dr." Sam. To the the ladies who helped me thank you so much I am so sorry you had to see me so embarrassed and shaken. Thank you for taking amazing care of me and my girl. I went to see dr Sam to get my girl fixed up because she has some spots and I have been nervous about them. The second dr Sam walked in he looked me and my dog up and down and gave us a dirty look and immediately started asking questions with this tone like was a piece of trash and he could not be bothered. I was so blindsided by the way he was speaking to me And talking down on me. I have never been so close to tears it was humiliating. He told me I was wasting his time and I told him never mind and I put her leash on and got up and walked out. I offered to pay on my way out and he proceeded to follow us and repeat that I don't need to pay for wasting his time. I am embarrassed. You would think with his background he would know how to talk to a person. I shouldn't cry in the car on my way home from the vet. Dr. Sam if you read this I hope you treat the next person with a little respect. Because you did not give that to me. You treated me like trash for no reason. read more

I had an appointment here to take my dog in- I've been looking for a place to call home for a vet office. I called a couple hours before to ask a question about my appointment and if a fecal sample was needed when the Vet doctor picked up the phone and yelled "I don't need you calling her anymore" and hung up. I do understand that he picked up the wrong line but it was very harsh and unprofessional. When I called back they were not apologetic at all or made me feel comfortable. read more

They took great care of my dog who needed extensive dental care. Every time we have been there everyone has been kind, polite and helpful. I'm a thankful for their top notch vet care at a reasonable cost. read more

Please do not take your animals here. The vet was very rude. I took my dog here hoping they could help me out.. as no other vets had appointments available. As soon as we walked in the room the vet made us feel very humiliated. It seemed like he was in a rush and did not even care one bit about the visit. He continued saying he will not be seeing our dog because our dog was very nervous and shaky. He did not even want to take a second to try to talk to my dog and calm him down. He looked at our dog for about 1 minute and said he had an infection and will send us home with antibiotics but will not see our dog again unless we give him Gabapentin and Trazodone before. I was very polite and told the front desk staff that I will not be returning, but I would pay for my visit. As soon as they told the vet he came raging out to the front calling us "ghetto" and told us to leave his business and go to hell as well as many other things. Please don't take your animals here. He was no help at all and very unprofessional! I do not recommend. Thank goodness my dog was not going through a serious condition. read more

Dr Sam, Laurie, Barbara and staff are always ready to help. Dr Sam looks for ways to help you save on your pet's treatment. I appreciate the sensitivity the entire staff shows. read more

Very very pleased with the staff and care my dog received,This clinic was recommended by my friend and I am very thankful for that.Exceptional kindness,quality of care to name few. Thank you so much for everything you do!! Will be coming back. read more

My family has been bringing our pets here since we moved here 40 years ago. As an adult, with my own pets now, of course I chose to continue bringing them. Everyone on staff is friendly, and obviously cares very much for the animals. They are very accommodating in fitting us in as soon as possible (usually immediately) when we have a sick or injured pup. They call/mail reminders when vaccinations or exams are due. They go above and beyond, I always get follow up calls from Dr. Sam and staff to check on my dogs after visits. I think Dr. Sam has the perfect balance between knowing when aggressive treatment is necessary, or when it's better to be conservative. He always explains his reasoning, and I appreciate that he acknowledges my medical knowledge as a nurse- but is able to explain the difference in caring for animals vs people, without talking down. I always recommend West Valley to friends, and wouldn't want to go anywhere else! read more

Very unprofessional and orude staff we won't be back. The vet came out . And told my elderly friend who had an appointment to get his 2 cats looked at. The Vet who shouted to get away from the window. Yelled at him twice and could clearly see my friend was struggling to keep his cats in the cage. No help at all keeping his cats in there cage Or any concern for us at all. Another time I came back looking for my absent minded friends credit card and I was told by the young lady about how she had to clean it off in order to touch it, I guess she doesn't realize the customer pays your weekly check. I d read more

I love taking my pets to West Valley Veterinary Clinic! Dr. Sam is great, straight forward and to the point, he doesn't sugar coat anything and you can really tell he and the entire staff love animals. The staff is great very courteous and empathetic. I recently had to put my cat down and they even gave me a clay paw print momentum from my Tito, such a sweet detail, I loved it! I believe he doesn't over price and he doesn't suggest any labs, x-rays, etc., that are unnecessary just to make a buck. That is why I would definitely recommend this office for all your pets. read more

I have trusted my many pets to West Valley over the years, with Dr. Wes and Dr. Jodi, and now for the past 9 years, with Dr. Sam. The staff is always compassionate to both humans and pet, and they are always calm and reassuring, despite very tragic and frightening circumstances. Dr. Sam is a character, he has a very straight demeanor, but his treatment of my pets is so loving and thorough, regardless of the reason, that I trust him with MY life as well as my pets. They do everything they can to keep the bills reasonable and to make sure you decide what's best for your babies. You are always fully informed of the options, and I have seen them do so much for so many..... I have NEVER known such an incredibly kind and decent man (even tho he is a wee bit poker-faced at times), his benevolence to people and their beloved pets is exceptional and for that and his kindness and love for my pets, I will remain his loyal client forever..... thank you to Laurie, RaeLynn and Sandra for the incredible job you do, and Dr. Sam, there is a special place in Heaven for you, I have no doubt.... read more

Wow so lucky to have a wonderful , caring , and articulate Veterinarian Dr.Sam, in my new sweet and lovely town of Lompoc . The staff super friendly and efficient, the waiting room so lovely, thank you so much for being sweet and kind!!! read more

Love the staff and Doctor. I feel well informed and have the best of care for all my animals. I have been to most of the vets in my area and have to say I'm staying with West Valley Veterinary for their caring and prices are very reasonable. read more

Dr. Sam really took care of my hurt dog, I was so pleased with the professionalism and care my dog received. Thank you Dr.Sam!

The Veterinary profession is no doubt, a labor of love. Dr. Sam and his staff show that time and time again. They are absolutely a cut above the rest. I have trusted my furry family to the West Valley Veterinary Clinic for the past 20 years. They continue to take such good care of us. They understand that amazing bond that we have with our pets and treat them as a part of the family. They genuinely care for our pets, and it shows every time we walk through their doors. They have been there for the exciting and fun times: the very first puppy exams. When you bring in that little wiggly fuzz ball for the very first time. They have been there for the hard ones... When we came in with our hearts broken because we had to say goodbye to our very best friends. Thank you so much for what you do, I can't imagine our family without you! We Love You All! read more

Very best care from the very best Veterinarian and the very best staff. Don't know what I would do without them. Can't imagine having to go anywhere else. I love them! read more

I took my dog to see Dr. Sam and he was very aggressive and rough with Roxy. He handled her roughly with his hands. He's very pushy, unfriendly, rude. He misspoke to me. The only nice thing I can say about this clinic is his STAFF are really nice to me and Roxy. read more

They know what they are doing! My dog was getting very sick a few times a week. I took her to two vets before I came here and wasted my money because they didn't have much information for me and didn't take her condition serious. They didn't send me home with anything to help her condition so I felt helpless. Somebody recommended this guy and he was very helpful. He isn't very nice but he knows what he's talking about and loves the animals. If you can get past his attitude he will be tons of help. I was demanding blood tests and he talked me out of it because he didn't thint it was necessary and wanted me to save money. He sent me home with some decent priced nutrition and gave me a few pointers on how to prevent her from getting sick and she's doing great. All the receptionists are very nice and caring also. The first place to call the next day and check up on my dog. I'm taking away a star for his attitude but other then that he's great at his job and very knowledgeable. read more

staff is great...but I will never take my dog there again. The vet was rude, condescending and I don't think he even likes dogs. Thank goodness it was only a check-up. read more