Phone staff was very helpful and explained their agenda so I didn't have any questions, overall a…read moregreat experience personally and with my friend who had a cat here and they did a small surgery on.

Our 14 week old puppy got sick with poisoning that started to get liver failure with not much help…read moreof survival. The team at Pets Hospital went to work with their intensive care, treatment and turn the course for our puppy. She was in intensive care for four days and is now home with us recovering. The team was incredible. Every member was friendly and knew exactly what to do in their job. It could not have been done without the teamwork provided amongst the doctors aids and administrator component of the clinic. They worked a miracle and my wife and I and the rest of my family are so pleased with their care. I could not recommend them more highly and will refer anybody to take their pet to this facility.

I can't recommend this urgent care enough! I don't yet have a regular vet in Santa Barbara for my…read more10-year-old Yorkie, Bentley, and when he started having digestive issues that sent me into a panic, I decided to bring him here on a whim- and I'm so glad I did. Tip: arrive right before they open at noon. We waited about five minutes and were seen immediately. The initial exam fee was around $140. The facility is incredibly clean and modern, and every staff member we interacted with was professional, knowledgeable, and genuinely kind. They took their time answering all of my questions and clearly explained my options without any pressure- outlining both the minimum recommended testing and additional tests purely for reassurance. Lab work revealed mild pancreatitis. Bentley received fluids and anti-nausea medication, and we went home with antibiotics, digestive support, and prescription food to support his recovery. I left feeling confident that he was truly cared for from every angle. While the visit was more expensive than I initially expected, it was absolutely worth it. I walked out with answers, clarity, and peace of mind- and I would not hesitate to bring Bentley back here again.

So annoyed at that Urgent Veterinary Care technician and management team. I have a feral cat who…read morehad a bloody external ear wound with alopecia. Without running any tests the vet came back and said it might be cancer. I acknowledged that may be the case but thought it was alarmist and premature to say that. The technician came back after cleaning the ear up to say they at this point they do agree it's a wound with possible infection, not cancer. Although they wanted to meet with me to go over the treatment and meds before I left, they forgot to put an antibiotic medicine dispenser in my bag, and three separate times I had to remind them to go back and give my (feral) cat his first dose of antibiotics, and flea meds, and remind them again to check for worms. They also forgot to give me topical antiseptic pads so I can clean the wound. I think they are training young interns who have no idea what they are doing.

My poor Linkin got knocked down with double ear infections w blood and puss coming from one ear…read more Linkin had been itching since the start of the warm weather. The three most common culprits are fleas, food or environmental allergies. I had knocked out the food and flea as reasons for his unhappiness by ensuring he's on a limited diet and giving him a flea product. He'd been sneezing w red watery eyes so seasonal allergies made most sense. Went to my regular vet on Thursday to get some relief and I'll just say that I was told something that I'd never heard of before and left it at that. Friday night, 11pm, like clockwork My guy is crying with his head cocked and his normally rigid ears floppy w blood and puss. We made our way to Central Coast Pet Hospital and Emergency. Thankfully there were no hurting animals this night as Linkin was given a room almost immediately. The nurse was only able to examine Linkin from a distance as he at all times will make sure there is a buffer of protection around Me and the world at all times. The nurse gave an estimate for care before the vet started. We muzzle and tranquilize to start the exam. Now this is what I loved about this experience. The vet talked to me w an easy tone, like we were two friends talking about our dogs. I shared my concerns and she validated what I was observing and complimented my care of Linkin. She treated the infection, skin irritation and his liquid filled ears in quick order. The nurse with bill in hand walked in with a detailed explanation along with amazing after care instructions. I was ok with the cost because it came in a little less than the estimation and quite honestly other than the emergency charge, my vet would have charged the same. I'm looking into pet insurance this week! All in all-we came home better than how we left but more importantly we were treated w kindness and understanding which is much appreciated. Overall Grade: A+

I visited Central Coast Pet Hospital and Emergency on June 29, 2025, due to concerns about possible…read moreurinary retention in my cat. A very brief ultrasound was performed, which the staff said might show stones in the kidneys, but no further diagnostics were conducted to confirm an actual blockage. Despite the lack of a thorough evaluation, they immediately proposed a single, costly course of action--catheterization and hospitalization--quoted between $3,000 and $5,800. No less invasive options were discussed, and I was quickly handed financing brochures. The recommendation felt more like a guess than a medically grounded plan, and the overall approach came across as transactional rather than genuinely concerned with my pet's wellbeing. When I hesitated to consent, I was told, "If your cat doesn't have this procedure done, he will die," in a tone that felt more pressuring than informative. The entire interaction felt off--rushed, transactional, and lacking in genuine concern. I ultimately chose to leave and seek another opinion. After declining treatment, I was not allowed to see my cat until I paid my balance--only then was he returned to me. I sought a second opinion from another veterinarian within the next two hours. That vet conducted a thorough exam, confirmed there were no signs of blockage, and advised giving it more time. My cat was playful, eating normally, and showed no signs of distress--completely inconsistent with the diagnosis made by Lizzie Adam, the "veterinarian" at Central Coast Pet Hospital and Emergency. He urinated at home the following day without issue, confirming that the invasive ($3,000-$5,800) intervention was unnecessary. Worse, the medical summary from Central Coast included a claim that I declined treatments (pain meds and bladder expression) that were never offered to me. This kind of inaccurate documentation raises serious ethical concerns. I would not recommend Central Coast Pet Hospital and Emergency. In my experience, their priority did not seem to be the wellbeing of the animal, but rather the financial upsell. I encourage others to read the other negative reviews--many of which echo similar concerns. Veterinary care should be collaborative, honest, and compassionate. Sadly, that was not what I encountered here. Thank you for telling me my cat was "going to die!" He's alive and well--no thanks to your group.

Appropriate service. Easy to access. Convenient location. Slightly pricey…read more Do what they charge for timely

I had been hearing negative things recently about AVS, but when my local veterinarian referred me…read moreto them for a sick cat needing an ultrasound I called for an appointment. On the phone I was told to bring the cat in. After waiting 3 hours (yes, I understand that this is an emergency vet and that can often mean long wait times) they told me to leave the cat and that perhaps they could see him later that night. I had been there since 2:00 pm, and based on the HORRIBLE attitudes of the front desk staff I opted to leave. To AVS management - train your staff to at least be friendly. They were so condescending and rude I am left in complete shock that you still have clients.

If care and attention to your pet is your primary concern, this is the best staff I have ever…read moreencountered. After a full day of tests and evaluations, our dog's issues were explained as completely as possible by a very caring Dr. Strieby. She called me with more information gained by a radiologist report later in the evening. She even returned my request for more information by calling me the following day. The hospital through Dr. Enberg called to see how our dog was doing two days after the emergency visit with more lab results. The follow through was above and beyond. No doubt. If another emergency occurs, I will go to VMSG.

Came in with a small emergency and was well taken care of. My puppy received a high level care and…read moreI was able to take her home with the medicine she needed to get better. I also saw how they handled a couple of tough situations that night with compassion and kindness.

Everything went better than expected. My pup had an injury to her back leg and was in a great deal…read moreof pain. She was attended to immediately, and they quickly diagnosed the issue and gave us several plan options. I left feeling so relieved and grateful that my pup had such good care. This is an amazing place. From the wonderful techs, to Morgan at the front desk who handles everything in between, to the excellent veterinary skills of Dr. Kohltfarber. He took the time to sit down and explain everything so that we understood the situation clearly. I knew immediately that my pup was in the best care possible. Surprisingly, the cost is significantly lower then any other place, and their hours are really good as well; from 11am till 11pm on the weekends. I highly recommend them for any urgent or emergency situation. They really do care and they go way above and beyond to show you. We will continue to use them for all our pets in need. Thank you Oaks Veterinary Urgent Care! You saved the day

No one wants to go to a veterinary urgent care…read more Overall, we had a good experience here. Our boy Atticus was having problems urinating. The staff at Oaks Veterinary were very kind to us and sat us in a semiprivate room up front while Dr. Jimenez did some tests on our kitten (he's 12, but he'll always be our kitten). The diagnosis was Feline Idiopathic Cystitis and we were sent home with a variety of medicines, some cans of prescription urinary care food, and orders to follow up with our primary vet in about a week for more tests. Everything was pretty pricey at $1700, so I appreciated that they gave us the cans of food for free (which our primary vet didn't do when we eventually followed up). They also sent the records over to our primary vet, which I appreciated. I had to follow up with the office staff about getting copies of the records for myself and, when I reached out with concern about how long it should be taking Atticus to recover, it took about 5 days to get back to me. Those are the only reasons it's not 5 stars. Lots of parking and food places nearby if you need to wait.

Dr Higgins and Team were beyond amazing to care for my Busty Boy who was diagnosed with Meningitis…read more I cannot thank Dr Higgins and staffs enough for being so kind, attentive and taking extra good care of my Baby... as my Busty is recovering every day I am grateful to God and appreciative to the amazing team. Thank you so much Dr Higgins! Busty sending his big hugs and thanks.

Very transparent on bill and what happened with dog. Definitely recommend for pet emergenciesread more

I really can't put into words how grateful I am to the team at this clinic, and Dr Deegan in…read moreparticular, my cat would not be alive without them. I noticed my cat struggling to breathe Friday morning and brought her in around 5-6 am, there was no wait and they took her straight back to get her stable on oxygen. After an ultrasound they found a concerning mass and told me she needed to stay the night for observation and further testing, they weren't sure what was wrong and her condition was very critical. Dr Deegan was extremely thorough in her explanations of what could be wrong, what we should prepare for and i could tell she cared deeply about helping my cat. We left the office and waited for an update, which came very soon after. They had found the issue, a diaphragmatic hernia which had her stomach pushing into her chest cavity compressing her lungs and she needed immediate emergency surgery and medical transport to whatever hospital might be able to take her, and they estimated the bill could be upwards of 20k or more, plus the ambulance fees. We were shattered, we couldn't process and took some time to try to weigh options but the amount was just impossible, especially without any guarantee she would make it or insurance would cover it. Dr Deegan waited patiently for us to come to our decision, but continued to call back and let us know that we were running out of time, and most hospitals were closed for the weekend and soon her condition would be too unstable for her to be moved. Just as we had resigned to letting her go, she called us back with the most incredible offer: she was willing to try to perform the surgery herself at the clinic, saving us the transport and hospital bills and at a drastically reduced cost as it would be her first time and she would be learning from it. She told me she understood the theory and had seen it done, and i trusted her based on how engaged and caring she had been this entire process. Her boss also approved a payment plan for us, and they didn't ask for any further deposit to be put down, just to eliminate any delays to her getting treatment. Dr Deegan stayed almost 9 hours beyond her shift end to perform the surgery, and my baby is home recovering, eating normally and purring for pets only 3 days after i thought i was going to lose her forever. Absolutely mind blowing experience. In the end our costs were closer to 6-6.5k versus 20k+ . I just can't believe we got so lucky

I waited 3 hours. They said they didn't want to examine my cat because he hissed at them. Then they…read morecharged me $175. There was a woman in before me whose cat ate her drugs. They fixed him up and gave her a discount when she started shouting. I guess I should have made a scene. Edited to add If you are concerned about patients maybe don't have cats and dogs in the same waiting room. And if you allowed owners to go back with their animals when they are examined they can soothe them. My cat was terrified after sitting in a waiting room with dogs for nearly 3 hours. He's never been around dogs before. And I could have calmed him or picked him up if the vet was too afraid. Yes you did offer to sedate him at a very high cost to me so he could be examined. He has never needed to be sedated at the vet before to be examined.

Staff are very professional. We were a bit late but they still accommodated us. The Vet doctor was…read moreable to address a few of our concerns with Mochi. I highly recommend this clinic.

Me gusta mucho esta clínica , porque las chicas hablan español y son muy amables. Y los doctores…read moretambién muy amables atentos. Lo recomiendo. I really like this clinic because the staff speak Spanish and are very friendly. The doctors are also very kind and attentive. I recommend it.

This is an amazing vet hospital! I had no idea that I couldn't give my cats tap water from a faucet…read morePaso Robles. My cat almost died and was in Atascadero Pet Hospital the pet hospital for a week. Every one was so long kind and a year later if I take him back for a well visit. Everyone there comes to see him and love on him.

I came for emergency services for my cat today- a big abscess on his cheek after being bitten by a…read moresquirrel I think- I was hesitant due to the mixed reviews however I must say that the staff was friendly and communicative, there was a bit of a wait due to several people in front of me, so I dropped him off and went home. The vet called me explained everything she was considering and waited for my OK which I promptly gave because it's what I thought would happen to begin with. I did have an option to go over pricing prior to any procedures being done however I said "do what needs to be done" and she ballparked the price for me which actually was very accurate. I can tell you that the price was pretty close to what it would've been at my previous Vet, and probably the same or slightly cheaper than the Vet that I currently have. I feel like the poor reviews this place has gotten is based on people with unrealistic expectations. The emergency services here operate just like they would at a human emergency room. Unstable patients take precedent over stable patients. My cat received excellent care and I would not hesitate to use their services again.