This is a $50/night hotel. You get what you pay for. My window leaked every time it rained (it rains a lot) and there was mold all around the window and in the tub. The pillows were comically small and they do not have extras at your request. There is no blow dryer or coffee maker in the room and there is a 1 cup per person rule for the coffee in the lobby, enforced by the front desk if there happens to actually be anyone there. Not bad for $50/night LOL also there were cockroaches. read more

WeStay Suites - Small pillows lol - Hotels Near Me - Covington, Louisiana

It was the worst experience ever. The pictures on the website make it look clean. We arrived very late around 11pm with two very sleepy kids after a long drive. As soon as we walked the room had the worst smell ever. I started getting nauseous but it was already so late there wasn't much we could do. We checked the bed for bed bugs as we do at every hotel we go to, just in case and it was clear. Kids could go to sleep. We had to sleep with the windows open because of the smell. The carpets were so dirty, mold in the shower, carpet by the kitchen was torn so thankfully we noticed it before someone got hurt because the metal was sticking out. There was trash under the beds, stains all over the skirt of the beds (which we didn't see til the morning time), and while my husband was using the bathroom, nasty water dripped on his head! We talked to the front desk and the guy couldn't move us rooms because no manager was there and I guess no rooms available. We went to get our luggage and came back down because we couldn't stay there another night. The smell was so potent! We have been emailing the manager since woke up and no response, they had my husband come back next day and still no manager because they don't work in the weekends but both front desk people put "notes" down. We called today again because still no response and front desk said there were no notes and they had us checking out Sunday even though we turned keys in Saturday. They are ignoring us read more

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i wish i could give this place 0 stars. my family & i needed to stop somewhere for the night after traveling from North Carolina. As soon as we walked into the building, it was hot & smelled awful. like has never been cleaned before. we got to our room, and the floors were stained everywhere. as i walked into my room to get settled for bed, i found a tick or bed bug on my comforter!!!! as my sister was getting settled, there was a spider that crawled off her bed!!! do not come here. extremely dirty. The shower drain was also clogged, and would not drain. read more

WeStay Suites - bed bug or tick. - Hotels Near Me - Covington, Louisiana

This place is dirty! I checked in at 6pm. After swimming I return to my room where I sat on the chair and got bitten by bedbugs or fleas but I had red bit marks all over the back of my legs. I went downstairs and asked for another room. The woman working the desk saw my legs and called the manager and they moved me to another room. After returning from the pool to the second room I went to take a shower. When I pulled back the curtain there was a roach. I killed it and ran the water which was rust red. After letting the shower run for 10 mins to get clear water as soon as I opened the bathroom door there was another roach on the wall. I went downstairs and checked out at 930. I was not there even 3 hours! Management has not got in contact with me and will not reply to my inquiries about a refund! Only thing nice at this place was the pool! Also the pull out mattress had stains on it I mean it was just disgusting read more

disgusting excuse for a hotel. The rooms are filthy, managment cannot do their job correctly and instead of fixing problems, they blame the guest. mold everywhere and very rude staff. read more

I really enjoyed my stay. The rooms were comfortable and clean. I did not want to leave the room, I actually slept until noon because the bed was so comfortable. My grandchildren were happy that I was sleeping in because that gave them an opportunity to enjoy the pool and exercise room. I will be retiring soon so I will be back ! The staff was great! Vickie H read more

For the money ($83) this place is a gem! The bed was comfortable and the price was decent. Sure it needed minor touches...ex. baseboard tiles behind toilet was loose, the base cabinet in bathroom was worn slightly here and there*distressed look*, But here's what matters...the bed was clean and very comfortable...the hot water was VERY hot and pressure was great. Place was quite and clean. The pool was not green and lobby was expansive and cozy. I did see a little girl with a Shi Zhu while I was checking in so that tells you they are pet friendly. I will be coming back! Oh, they even have a putt putt green in back! read more

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Truth this is a newer hotel even though the outside sign on the building is barely hanging on. At first glance it looks nice, but every chance you look a little closer it's ratchet. From mold in the shower to crumbs all over. read more

Awful..... nasty place! Room was never cleaned had to ask for fresh towels and they was reluctant to give any... worst hotel I'm ever stayed at read more

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The worst. The staff is either lazy and barely give you a side glance or creeps. The man at the front desk stalked my wife while beyond rude to me. We stayed on the 4th floor and he would constantly walk by our room, when caught he'd try to peek in while saying "oops my bad" my 12 yr old daughter couldn't walk alone anywhere here without being cat called and worse! There are cigarette burns all over the carpets and the cleaning service is awful. They don't clean but just talk on their phones and clutter up the hallway, don't try moving rooms while cleaning is out, they refuse to move their carts out of the way and stare ugly at you as if you're putting them out just trying to get by. The GM pretends to be nice and busy but just really doesn't want to deal with anything. I found vermin feces in the cabinets and the refrigerator smells like rotten fish. My son fell in the shower due to unsafe conditions. The laundry takes your money but doesn't work and again the GM could careless she said "call the number on the machine" it's not our problem. This place is at best a roach motel dressed up in a want to be "upscale" hotel. read more

I have to say yikes. You get what you pay for I guess. It was a cheap stay, under 100$ a night, but man was it a cheap stay. We walk into the room and it smells like cigarettes. We didn't ask for a smoking room and no we are not smokers. That for me was super unacceptable. The rooms are worn, which is fine. The room came with a full kitchen and absolutely no dishes or silverware or anything. Just empty cabinets and a sign on the fridge that says go to the front desk if you need dishes. We were on the 4th floor on the far side of the building so we constantly had to make trips to the front desk to ask for things that should have been in the room. The beds only come with 3 PILLOWS! So you and your spouse have to fight over pillows. Unheard of. Even motels give 4 pillows. I can't even. When you look our your window the pool looks disgusting and I bet it is. It resembles a d and balls. You'll know when you see it. Again you get what you pay for. This shouldn't be a hotel. What's lower than a motel? read more

I had to come into this area because my biological father passed away and I was trying to honor his wishes. I booked a room here at We Stay. The bathroom toilet ran every 15 minutes and the shower was clogged with with only 6 holes that actually worked. I had to get the key reset 3 times because it wouldn't work. Finally I booked the room with a credit card and I asked to pay cash. I was told no. So I went right next door to their competion and they were more than happy to help me. Oh and oh yeah - when I pulled the sheets back I was the previous person's dirty clothes so obviously it wasn't clean. read more

Rooms were not clean and the air condition was broken. They didn't want to fix it either. It was always hot in the room. The bathrooms had cracks in the walls and the shower floor looks like it was about to cave in. read more

Doesn't even deserve one star! I booked this hotel based on it being advertised as a 'Staybridge'. It had 4 stars and at the time, nothing else was available with a kitchen, that was pet friendly, and could accommodate my family. So I went for it thinking I got lucky. We get the confirmation in email and I notice it's a 'Westay'. The confirmation email needs to be saved immediately because it will only be available for four days. Bizarre! The room I reserved was not exactly what was I was told I was getting. I was told I had a sofa bed for the kids and they would provide a roll out bed. There was no sofa bed and the roll out beds they provided were nasty and totally uncomfortable. The carpet was stained all over and totally sticky. The sofa was filthy, not only the cushions but when you lifted them, there was candy wrappers, food crumbs, stains, hair, etc. DISGUSTING! There were dirty towels still hanging in the bathroom. The hallways smelled of urine. I couldn't cancel and get another hotel because the lady said I would have to pay for my whole stay. I figured I would just lose one night's fee which is standard for most hotels. Not this hell hole. We saw a roach coming out of the vent in our room one night. Lastly, all day, every day(especially evenings), there was a strong smell of pot floating through the halls. it was so strong you could even smell it in our room. The only good thing I can day is that the shower water pressure was really good. read more

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When my father booked this hotel it was supposedly a "Staybridge Suites" and then when they arrived it was a We Stay. There was no real breakfast as promised and they don't change sheets and you have to go down stairs and trade in towels for new towels. When my father requested a refund and left to stay at a different hotel, they kept giving him a runaround and wouldn't let him talk to a manager (constantly "out"). Absolutely do not stay here. Any motel would be better. read more

This is by far the WORST hotel I have ever stayed at. I would give it 0 stars if I could. ARRIVING: We arrived at our hotel room at around 3 pm- the sofas and chairs were so badly stained, as well as the carpet. When we first were looking at the room we saw a man rush in and lay a couple of towels in the bathroom and hurry out. We had asked if they actually cleaned the room several times and the lady at the front desk assured us multiple times it was clean. I go to inspect the room, i lift the covers off the bed and there are hairs everywhere on the bed and on the pillows! No bed cover and not a single sheet in sight, it just had the top bed duvet. No bags in the trash cans either. I go in the bathroom and there is hair all over the shower and in the drain, there is dirt or who knows what on the toilet and the floor is grimy/sticky. So disgusting. They clearly did not clean and just took the trash and made the bed (did NOT change the bedding) and threw a towel on the rack. There weren't even any towels on the sink rack in the bathroom. The girl at the front finally came up to see for herself, she apologized after seeing the room and took photos to show her manager. She had told us that all the cleaning crew had left for the day and could only give us spare sheets and some windex. I paid to stay there and had to change the sheets and pillows myself as well as using the windex to wipe down the toilet and rest of the bathroom?? After I did that she notified me that she was able to reach cleaning management and one person was able to come. We waited for 1.5 hours in the lobby while they cleaned. We arrived around 3 pm and didn't actually get into our room until 6:30 after a full day of traveling. I was supposed to go to practice after we arrived (here in LA for a tournament) and couldn't even go because the sun was already setting. What if we arrived late at night? They wouldn't have even been able to come to clean the rooms. OUR STAY: they do not come to clean the rooms, you have to take your own trash out and they only give you an extra towel if you return one or don't give you one at all. They clean once a week, we were told on Tuesday. They didn't come on Tuesday , we were told by a different staff member that it actually had to be a full week after your check in. The manager told us she'd send them the next day. They didn't come. We asked AGAIN, the manager seemed surprised and finally after the third day they came to clean the room. People in the next room were unbelievably loud, turning the tv on full blast for literally the entire day and night, I did not have a single good nights sleep. CHECKING OUT: We had to check out one night early so we asked the front desk girl 3 days before our original check out date of that was alright/allowed to cancel one night and get a refund. She said that was fine since we notified 24 hours in advance, let alone 3 days in advance. While checking out, the woman at the front called Emily (the manager), who knows us quite well by that time because of everything that had happened during our stay. Despite not even offering any sort of compensation for the ridiculousness of our experience at WeStay, she told us that the hotel does not give refunds and that we were misinformed. The woman at the front stated that the girl we talked to was new and that she keeps on telling people the wrong info. HOW is this place still running?? Simply blaming their employees and taking 0 responsibility, all at the customer's expense. We would've changed our plans if we had known we could not get a refund. It is not the hotel staff's fault, they are clearly worn down by the unbelievably poor management that WeStay provides. Emily did absolutely nothing to help, she was there for one day of the week and provided ZERO assistance or compensation for our stay. She replies quite often on Expedia and other travel sites, but it is all a facade. In person and on the phone, she's short and does not care about the customer at all. The poor woman at the desk started crying in front of us saying that this is her last day working here because she can't take all the complaints the hotel receives when she can't do anything about it because she just works at the front. I have never seen anyone so distraught, I felt so bad for her. Another man behind us said sorry about our experience while shaking his head and told us good luck. It seems as though this happens everyday here, I can't believe they have a decent rating on some websites. Besides the customers, the staff takes the overall burden- the cleaning crew seem grim and the other employees try to be accommodating & personable despite all of the negligence of the management/hotel. NEVER in my decade+ of constant travel/hotel stay have I ever seen this type of chaos, lack of responsibility, and overall carelessness of hotel management. DO NOT STAY HERE. It is not worth the price. read more

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Disgusting hotel; DISGUSTING human beings. After staying in this hotel for approximately 3 weeks, I woke up COVERED IN BED BUG BITES. I went downstairs immediately and spoke to the GM/owner and showed her the bites all over me. She gave me a very scripted answer, telling me that I couldn't know for sure that's what they were, and that she'd been "in the hotel business a long time" even though she barely appears to be 30 years ago old.(I'm 44). Frustrated and upset(my six year old child was asleep upstairs), I told her that it was obvious that I was "covered in fucking bed bites," I could frequently smell marijuana in the hallways, and upon check in, the floor in my room was wet and smelled of mildew, the bottom of the bedside table was COVERED in heavy dust, and the foot of the toilet was covered in dirt and urine, and reminded her that THE ONLY ELEVATOR was BROKEN FOR 14 DAYS. Then she told me to "be out by 11:30" or "police would be called." I sought medical treatment the following day, and the dr confirmed that I indeed had multiple bed bug bites and wrote 3 prescriptions for the itching and discomfort I was experiencing. My 6 year old child, thank God was untouched. read more

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I stayed in this hotel with my mom and best friend when we came down for Mardi Gras. I want to start by saying the front desk people are very nice- specifically the skinny young girl with long straight hair who works evenings and the tall skinny guy with nice hair who works mornings. They're the only ones I dealt with the week I was there but they were super nice the entire time. With that said- that's the only positive thing I have to say. Here's the list of reasons I will never go back: 1. When we first checked in, they put us in a room that didn't have a pull out bed, even though they knew we had three people. Not a big deal. They switched us rooms. Wasn't mad about that. HOWEVER- 2. New room only had a shower, as opposed to tub, where the linoleum was literally peeling off in chunks. Gross, but I would've gotten over it. 3. The first night, they somehow got locked out of their own storage rooms, so my friend had to sleep on a BARE pull out mattress that smelled like straight butt. No joke. I was disgusted for her, not enough to give up what I THOUGHT was a clean bed, but still bad. 4. The bed we were in had hair in it. No joke. I was confused as to why until the day after next. 5. We were walking down the hall to head out for the day, when we walked past a room a couple had just checked out of (we know they checked out because we had talked to them a few times since being there, knew their room because they often left the same time as us). Me and my mom glanced inside as we were passing by. I'M NOT KIDDING WHEN I TELL YOU I WITNESSED THE CLEANING LADY MAKE THE BED WITH THE DIRTY SHEETS THAT WERE ON THERE FROM THE COUPLE. Seriously. She even dusted some dirt off. I'm repulsed. We were going to stay an extra couple days, but no thanks. 6. We constantly had to go change our key out. It would just stop working. We weren't keeping it by our phone or anything. One time we went down and they gave us a Country Inn key (??) that didn't work. Had to go down three more times before they finally gave us a working key. More inconvenient and annoying than a serious issue, but still. I will never go back. That's for sure. They need to retrain their cleaners. That is completely unacceptable. Side note: they make you take out your own trash, unless I read the paper they gave us wrong. How weird is that? And they only clean once a week for people who are staying there. Also weird. But alright. Beware. I'm not going back. That's for sure. read more

This place was awesome. I've stayed in hotels all across the US and haven't done reviews before, but this was just over the top, so I had to review it. Everything was perfect. From the girl at the front desk, the rest of the staff, the beautiful room, etc. It was an $80 room that anywhere else could've easily been $250 per night. Little farther from the French Quarter than I thought it was, but that's not their fault. Highly recommend this place and definitely staying there again on any future trips through New Orleans. read more

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I would put 0 stars if that was an option. The absolute worst hotel I've stay at in the southern United States. And I say that as someone who spends 10-15 days a month on the road and at hotels. And the 0 Stars is specifically because the staff is rude, hostile borderline aggressive, the cleaning staff if you could call it that is intrusive, and Management aside from Charles, is a complete joke. I'm talking to you Jenny. Oh and don't stay past 11 am exactly on the dot, unless you want the sheriffs department called... 11:03 is Just Unacceptable, and you should be forced Via Police Officers to leave the property. Oh and they don't clean the kitchen utensils what so ever. The Freezer also had old food stuck to the sides, and whatever you do, DO NOY sit on the Couches in the rooms. This place would be better suited as extra parking for the Country Inn and Best Western hotels.. horrible Experience Stay Away!!!!! read more

My stay at WeStay Suites was very delightful. They provide many activities you can choose from, such as a movie theater, mini golf, a pool with a hot tub, and even a gym. They even have a room full of washers and dryers for extended stays. The rooms are nice, but not as clean as they should be, they smelled nice, but some furniture was tattered and stained. One hallway had a particular odor that should addressed by the staff. Overall the service was great, and everything was priced fairly. I recommend staying at WeStay Suites for a quick stay and a good deal! read more

The room is filthy. There are stains all over the carpet, the couch, the ceiling and even the toilet. Hair on the bedding and in the shower. 2 out of 4 lamps don't work. Freezer has something yellow and sticky all over the bottom and the reason that I know it's sticky is that unfortunately I touched it. There are only 3 very small pillows for a king size bed that seems small as well. And the AC is not working properly so it's stuffy and hot in this gross room. There's a kitchenette with zero silverware or water glasses. And the 2 mugs that are sitting next to the dirty coffee maker (which I'm obviously skeptical will even work in the morning) are also dirty. This place is terrible! Stay away read more

This hotel is nasty. Please stay away. When it was time to check into the hotel we were informed that our room was canceled. Which I called in November to make sure we were good for our stay in December. Once I spoke with the hotel I was informed that no matter if we had a conformation number it still wouldn't be honored. After going back and forth with the front desk clerk we were given twin different room instead of the 2 bedroom suite we booked back in September. Once checked into the hotel we were given a room with that didn't have a lock on the door and a dirty mattress. We were offered another 2 bedroom suite but was told that it didn't have ac. Finally, I was told that if I didn't take the next room that I wouldn't have a room for the week. After 3 rooms, a cleanish room was given to us. The hotel only offers grab and go breakfast and room keeping only once a week. The second room was just as bad. The carpet was nasty and the refrigerator was awful. I would stay away from this hotel until they remodel it. The only reason I gave this hotel a one star is because of the lady at the front desk. She was very nice and helpful. read more

WeStay Suites - Please stay away. - Hotels Near Me - Covington, Louisiana

This place is absolutely a joke! They should be ashamed of themselves. I have been here 7 days and have not even been able to have my sheets changed because the housekeeping acts like they are too busy. upon calling down to the front desk, you have to make an appointment for them to even clean your room like a hotel should The floors are dirty and disgusting, there's no hot water because of a pipe break (which they don't tell you... It took me going to the front desk to find out this news after 2 days of no warm water), The hot tub has not worked since we have been here, the pool took a week to get open due to being broken, and the worst part is you are not treated here as a hotel guest... They treat you as if you are living here and should take care of yourself and just understand that you're paying for nothing. Every door you walk out somebody is sitting and smoking cigarettes and weed, and there is dog poop all around this hotel from them not enforcing that owners pick up after their pets. It is one of the worst places we have stayed and we can't wait to find something else to move to. We stayed here a while ago under new ownership and the new owners have really let it go... So sad because it used to be a great hotel. There are no extras and they don't even trust you with an extra towel. You have to physically walk your towels down to the front desk and exchange them for a new one. I wouldn't even give this hotel a one star at the moment. It's not a hotel... It is an apartment complex for those who cannot get into an apartment complex. Everyone seems to be living here full time. We picked this place because it had a kitchen and we thought it would be a great addition to a room... I would rather eat out every night and deal with this. read more

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I reserved online through the website Bring Fido looking for a dog friendly hotel while traveling cross country. I was notified that the hotel had changed ownership. I read reviews and decided it would provide the overnight services I needed. When I arrived about 7pm the limited parking lot was full of trucks and work vehicles with workers playing music and standing around. My 4th floor suite was filthy. Hair in the shower, peeling paint on the bottom, furniture worn and shabby and no hot water that night. The exterior doors on the main floor were broken providing access to anyone not staying at the hotel. Someone could easily walk into the hotel and walk to any floor of the hotel via stairs or the elevator. I mentioned this to the front desk receptionist who was sitting In the lobby chatting with a guest. She said they were aware of this and maintenance would fix it. When I said I didn't feel safe she responded the hotel was in a safe area. Meanwhile more workers were outside the front door playing loud music and hanging around work vehicles. Outside there was not a designated pet area and it was obvious no one staying there with a Pet had ever picked up dog messes. They were everywhere and it was hard to walk my dog. I ruined a pair of sneakers the next morning. I complained the next morning to The booking site who contacted the hotel to see if I could get a refund however they refused. Avoid this hotel at all costs. read more

I booked here because we wanted a two bedroom suite. However, upon arrival they informed us that our room was damaged and gave us two queen bed rooms across the hall from each other. Since we were traveling with our son we clearly were not pleased with that "solution". In addition the hotel smells musty, has silverfish, and isn't very clean. Want a towel after your shower? Well here you only get one towel per room. Regardless of how many people are staying. Breakfast? Well their "continental" breakfast consists of stale bagels, scary fruit, OPEN cereal, and granola bars. Needless to say we will NOT stay here again. The only two positive things I can say is location and staff. The location is in a great lspCovington. As for the staff they are extremely friendly and professional. I think they are just put in a bad situation. Hopefully management/owners will make some changes so they don't lose their staff to a better hotel. read more

Great service goes a long way. The staff here has always been the nicest I've ever come across and I've traveled all over the world. I know these people just took over this hotel and it's far from perfect, but what a way it's come! I stay here frequently and recently every time I've come I've seen great improvements. The rooms are really clean and so much more spacious than the other hotels around. The people here make you feel so welcome like they know you even though you know you've never seen them before. This place is like no other, I highly recommend it to anyone who needs a longer term place to stay. read more

This hotel is the best value around. I couldn't believe how nice it was for the price, especially considering the other hotels around it. There are of course little flaws here and there as with any aged hotel, but the price and service totally makes up for all that. I travel a lot for business so I look for places that offer extended stay rates, and this was by far the best I've ever stayed in. Most of them offer a bare bones tiny room and charge you for EVERYTHING down to the basics, but here the rooms were extremely spacious and they provide everything you need for free when you ask. I also appreciate the fact that they give you the privacy of only coming to clean weekly, so I don't have to be woken up on my days off by housekeeping knocking on my door. It's also located in a very nice area that made me feel safe and comfortable. I'll definitely be staying again if I get another assignment near Covington. read more