Just to preface this review- I have bought and sold 2 cars each with Carmax so I am a return…read morecustomer and I have dealt with this location and the location in Costa Mesa, CA. The selling process that CarMax has is great, very straightforward and easy. I would always consider them if I ever have another car to sell. I sold my Benz to this location and bought a 2019 BMW 530i at this location. The BMW upon the test drive and initial look of it seemed in good condition, 1 previous owner, low miles etc so we decided to move forward with the purchase. THANK GOD they have a great 90-day/4,000 mile warranty upon purchasing any car from CarMax because come to find out after taking my car to the BMW dealer there was $11,000 worth of issues with this car. The most dangerous one was that there were 2 faulty ENGINE MOUNTS!!!! Now CarMax claims they do an 120 point inspection on every single car prior to putting them on the showroom floor and it obviously was not the truth with this car. There were so many huge issues with this car that it was dangerous to drive upon purchase. But it was sold anyway. I had to take off work to come bring the car back and I had to get a loaner car from them to drive while this car was being serviced. The first car they offered me was dirty in the interior and needed an oil change. I had to point out the obvious "oil change needed" light that came on upon almost driving that car off their lot. They apologized and gave me another better car. They had my BMW FOR 3 WEEKS. Finally got my car back and STILL one error message is coming up on my dashboard and I had to again take time out of my day to take the car BACK up there for them to let me sit there for an hour - to say that they were able to fix it... got in the car - STILL NOT FIXED. Now I have to go BACK TO BMW.... Waiting on that appointment this week. I will say that the service rep Mia and the Manager Jay were and are both very nice and helpful and are doing their best to resolve the situation but CarMax really disappointed me and put me in a position to drive a dangerous car which should've never happened.

This place sucks! They sold me a lemon, they didn't tell me that significant changes were made to…read morethe vehicle when I purchased it. Now I have to pay $3000 to fix it. I would not recommend this place. They are horrible!

Bought a 2019 Ford F150 from here. Shawn was my salesman. Great guys here that are transparent…read moreabout everything, whole process took maybe 2 hours and was back in time to pick up my son from daycare in my new vehicle. Great deal on top of everything else! Very pleasant experience. Thanks again Shawn!

Korey, the owner is OK. His sales people know they will lie to you left and right to buy vehicle…read more Their salesman are liars after they told me my car only had a little bump from where the guy has some way back into his car. I'll check out the car I traded in my 2021 Dodge ram 25 4 x 4 for 21 Dash charger scat pack, which I thought I had a good deal later come to find out this son of a bitch had five accidents when they only said I had no accidents later when I get home and I start realizing and fixes things things didn't line up so I had a friend run a Carfax on it shows five accidents then I couldn't figure out why I couldn't get a front alignment when they said their buddies at Delta world tire in Kenner on Veterans Day. It was a lie. I asked for the print out is a receipt showing that they paid for. Delta tire and pick Mississippi said there's no way to do it. You got a bit subframe got a hold of Owner . Korey didn't have nothing to do with it so you had to get a hold of DARREN. Overseas all the Mechanic work he or a subframe cradle and I had it put on, but Alex's body shop in Slidell Louisiana awesome guys when I called him back to tell him there's a couple other items that were still messed up from their accident no response no attempt to call don't waste your money here they will fuck you anyway they can. I have an attorney and I'm selling for the price of the truck car no response diesel one piece of shit dealership that sells cars on by the airport, they wanna call they had their chance to call to fix the items they didn't do it. No response no call back. See him in court.

Fantastic service and the process was seamless. I love my…read more2019 Honda Accord I got from them. Definitely recommended.

Made an appointment to buy my 3rd car in 4 years... truck was sold without calling or texting me,…read moreand the car I wanted was being serviced. I had cash in hand and the salesman I had an appointment with wasn't even there. Darren has the audacity to try and show me cars he had available and refused to give me the owners number! Never again!! Paying cash to an owner! I drove 30 miles to waste my time and money!

Audubon Wholesale and Kevin, who I dealt with , are a true diamond in the rough. After looking at…read morecars for my daughter from a number of online vendors, and dealing with high pressure salesman, I found a wonderful car, deal and warranty. Kevin is the most earnest and honest person and I will buy another car from him in the future. If you are looking and a clean, used car, their cars a well maintained and it was a joy to do business with such great people. I would highly recommend Audubon Wholesale for anyone looking for a dependable, affordable car buying experience.

Looked online a a few vehicles that was in my price range and went in to see them in person…read more Walked on the lot 2 salesman were outside neither of them spoke or asked if we needed any help. We walked the entire lot waiting for someone to come and greet us. After we looked around we stood on the lot for about 2-3min and made eye contact with 1 of the salesman who looked at us turned his head and proceeded to enter the building. By this time if they would have had the perfect car with the perfect price I would not have done any business with them. I added the 1 stat because it would letme do no stars.

I went in today looking for a SUV. I walked out with ny dream car, an Audi. Shane and Q had awesome…read morecustomer service. I got tax, title and license done there as well. Great people, great prices!

brought a car Saturday checked engine light came on after i left they told me nothing was wrong…read morewith car please do not go to this place they told me they would swap my car then turned around and said they can't do anything on top of that they called the cops and cops told me they get called there very often

What kind of car would you like? What color? These guys, ask for Derrick, can order you a car at…read moreless than market price. Have it shipped, tagged, licensed and guarantee it. If you don't like it, you have a week to return it. How s that? Pretty Dern great. I recommend.

After renting a luxury SUV from Enterprise, I made an appointment at Enterprise Car Sales next door…read moreto purchase something similar. The salesman, Colin, was not interested in my request for a luxury SUV, and aggressively pushed the inventory on hand. He finally convinced me to test drive a luxury sedan, which did not provide enough space for my work needs. I firmly expressed my budget, size requirements, and desire for low mileage, but he was set on making a quick sale with high mileage, $10K under budget, and had no interest in helping me find a luxury SUV. The icing on the cake is that I am being billed for the purchase of the car that I test drove, and still waiting on Colin and/ or management to return my calls regarding this massive oversight. This false sale affected my credit when I went to a reputable dealer and made an actual purchase, and while I'm paying Enterprise's 9% loan with a subprime lender for my imaginary car, Audi on Causeway gave me 6% with my bank. This experience was terrible, and will remain so until somebody returns my calls and handles this.