This UPS Access Point (at DJ Drugs) is a great, highly recommended option, especially if you have a…read morepre-labeled return like my Rent the Runway package. Since Rent the Runway makes it easy with a pre-paid return label, the drop-off here was super fast and easy. Important Note For ALL Returns: This is a literal drop-off and go location, not a full-service UPS Store. Your package needs to be completely packed and sealed The return label must already attached. Highly Recommend: Take a photo of your return label/tracking number for your own records! The staff informed me they can't print a separate receipt, but they do scan the package into the system. Taking your own picture ensures you can track your return easily. The manager was prompt, efficient and super kind! I highly recommend using this location if it's closer to you than the busier 231st and Broadway UPS Store. The store has everything you might need, just like a typical drug store! Feel free to drop off your package and then browse the aisles for any items on your shopping list--you might discover some useful things you can find at your local pharmacy store!

DJ Drugs are the best!! Altho I always popped in, when my Rite Aid closed I switched my RXs to…read morethem......and I am so glad I did! They are courteous and helpful .the pharmacists never try too hurry you off the phone and the gentleman who delivers is so nice as well! DJ Drugs is a neighborhood gem! Sharon B. Riverdale (not California!)

terrible service, but at the end of the day they think they are doing us a favor and we have to put…read moreup with the aggressiveness of the staff, there is no good customer service, I do not recommend it. I moved from the New London pharmacy in Chelsea because I came to live in New Rochelle, and I thought that this pharmacy was up to par yesterday. I gave this service a try and moved to another pharmacy, however, to anyone reading this review I wholeheartedly recommend that if you see something that is wrong, please look for another pharmacy that will give you what you deserve, respect, empathy, and above all, communication.

The staff is very professional and very helpful and friendly. Anything I need I will ask them about…read moreand would they recommend it.

Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

Looking at the negative reviews is a bit puzzling. I think…read moremanagement must have changed since then because the staff is courteous and competent. They call you if you have forgotten to pick up a prescription. They explain things very clearly and are very conscious of costs when expensive medication is prescribed, offering the generic versions. I am really happy with the overall service and friendliness of the staff. You should always call before you go to pick up medicines to know if they are ready.

I recently moved to the area and started using this pharmacy. It's very good. They call you the old…read morefashioned way when your script is ready. Never any big lines when I go to pick it up. Only downfall is they don't have online refills, etc. Hopefully one day they will.

always efficient and pleasant to deal with. I bring them Holiday cookies every year. I highly…read morerecommend This family run pharmacy. During COVID the were very reliable and accommodating. Great place.

Excellent service. Delivers promptly and returns all phone calls. If any questions they connect as…read moresoon as possible for clarification

Small town pharmacy with everything you'd expect from a drug store, plus a cool fish tank…read more Came in looking for some panty hose, and it's kinda like, why would a random drug store have them? but they did, and the staff was very nice, and helpful. They also have everything else you'd expect to see. Ya, it's not a huge CVS with hella shit, but there are the products that you need and expect to see. It's nice too see that they're are still small, mom and pop shops somewhere in the world.

One of the pharmacists did not like my tone and spitefully charged me for a free prescription. Took…read more4 trips to get everything settled, he hung up on me several times. My husband went in and mysteriously all the problems with my transaction were no longer a problem. As a woman this was so offensive. I will never trust them with my prescriptions again. I was a customer for 3 years and in one conversation I became an international birth control thief trying to scam them out of $37. Who needs this from a pharmacy? Never again will I go into that store. Stay away if you don't want unnecessary headaches.

Met with Harry for Medicare Drug Plan assistance. He's a world of knowledge and such a pleasure to…read morework with. He took his time and stayed with us until we had complete understanding of what was available to us and the choices we had to make. This was complete service. Harry is exceptionally good and a true treasure.

Personal care one would never get in a corporate chain business. They brought meds I needed badly,…read moreafter their delivery hours, and after closing hours, to a hospital where I was an inpatient because hosp pharmacy could not supply them. They will do email with you if that is easier and on the phone they are ALWAYS helpful. No long wait times or long lines. Their nutritional supplements dept is staffed by two professionals with knowledge of alternative medicine, the latest positive data as well as cautionary guidance. I have benefitted from two nonpharmaceutical topical products for critical pain relief, products not sold at other pharmacies and not on the shelf at stores that sell vitamins.

Excellent customer service. The pharmacist and staff are always polite. Don't need to wait for many…read morehours for your prescription refills.