Hired Lenco Tile to re-caulk our bathroom tub and kitchen backsplash and couldn't be happier with…read morethe results. The crew was professional, thorough, and took their time doing it right. New caulk lines look sharp and clean. Lenny was easy to communicate with and the pricing was fair and transparent. Will definitely be calling them again for future tile work.

Lenny and his team did our bathroom renovation and we couldn't be happier with the outcome. The…read morewhole process was painless, and he and his team were pleasant to work with and very respectful of our home. We highly recommend Lenco Tile and will definitely hire them again.

Don't Bother! I called this man to come and refinish my floors and he postponed 3 times on me…read more(that's 3 weeks of waiting). I should have known ahead of time because he postponed coming to my house to quote on the job. I even had to call him for a quote. To start he told me the job would only take a couple of days. After coming to my house again I was told it would take 3-4 days, okay no problem I must've misunderstood. When I spoke to him again (after he postponed the 2nd time) he told me the job would be a full week. Again not a problem, I wanted him to do a good job on my floors and we would arrange ourselves in the house to give him the time he needed. Honestly, I understand that he was probably busy and we were going on vacation so I thought I'd be nice to go along with his schedule. The night before he was supposed to show up I texted him to confirm and I got another excuse about how it would be better to start the following week. Again I accepted that he was busy and allowed him to postpone. Today he was supposed to show up at 7:30 and he blamed being late on the weather. He explained in his text message that told his men to show up at 9:30 but the roads were bad and he can come by at 10. Remember he was supposed to show up at 7:30 and he's giving me another excuse! At this time I told him to forget it I called someone else. I'm not sure what type of job he would have done but waiting 3 weeks for someone to come and do a job is too long. Plus I just don't trust someone who feels that wasting my time is okay. Remember I'm paying him and his quote wasn't cheap. If Donald told me that he had other jobs and he couldn't come until later in the month I would have gladly agreed to schedule when he was free. However he didn't do that and left me with no other choice than to find someone else.

I called a lot of places before deciding on Personal Touch because the owner was responsive and the…read moreprice reasonable. But when all was said and done, I had to give only three stars. After agreeing to the proposal, there was no further contact with the owner during the many weeks leading up to the job. Then an emergency caused him to put off the 4-day job from a Friday to a Saturday. He called again on Saturday and said he was sorry but he'd have to start on Monday. Problem was, I was leaving on vacation that day and had planned everything around being able to let the workers in, stick around to make sure all was well, and leave a key for a neighbor to let them in the remaining days. This plan went all to hell. My neighbor reported no activity during my week away, and when I got back they still had to come in two more times. They left splashes of varnish on a tile floor, and there are still lap marks and streaks from applying the varnish incorrectly. They even put down the wrong color in one spot and had to remove and reapply. I had used another refinisher in the past, but I felt they were rude and didn't respect me as a past customer, so I sought out Personal Touch. True, they were at least competent at the start, and the workers couldn't have been nicer. Except for those mistakes and snafus, the floors really do look great. The problem was the emergency that threw off the schedule, which caused them to rush. Still, if I need floor refinishing again, I will go back to the rude guys. At least their work was mistake-free and was completed in the agreed-upon time frame.

I have been so excited to leave Ideal Tile of Stamford a review because of how AMAZING they are!…read moreSeriously- my boyfriend and I were first time homeowners and had so many ideas, but obviously no idea what we are actually doing. We brought these ideas to Anne and she was so patient, professional, kind and overall just awesome. She knows what she's talking about and was honest with us about things that may not look good, etc. We are a little over halfway done with renovating now and watching our bathrooms come to life looking so beautiful- we are just so grateful. Not to mention the prices! Whenever we needed anything or advice, they were just a phone call awayThey are there to help you and offer the best customer service in Stamford, hands done. Attached are some photos, more to come when completely finished.

Amazing customer service, patience, and guidance, helped us bring our project to completion. We…read morehighly recommend Lee and Gail. From design suggestions, materials ideas, installation, to helping us fix a couple of "homeowner-created-crises" (decided backsplash tile not the right match for newly installed caesarstone counter; Lee got us a rush shipment for replacement, so the tile man could stay on schedule) you always maintained your helpful, supportive demeanor. Reading blog posts about all that can go wrong with kitchen and bath renovations, you always calmed our nerves and educated us. We could not be more pleased with the results.

Unbelievable how unprofessional the staff can be inside of this location I was quoted a price last…read moreweek I was told to call and speak with the owner Luis who was traveling and would be back on Friday I called and spoke with the owner so he now tell me the work that needs to be done that I was already emailed and text message a price is going to be $700 more because this is now considered a busy season and they now have another customers. Unbelievable! last week they didn't have any customers so they were able to give me a lower quote. WTH is that??? The technician Raul came to my house and measured everything took all the necessary steps and then got me in contact with I guess maybe the manager Who sent me all the information now it's "$700-$800 more???? Definitely wouldn't recommend to anyone. You've been warned.

I recently purchased tile pieces (niche and saddle) for my shower renovation from Tri State and it…read morewas a great experience. Joe was great! He showed me available slabs and didn't complain as we stood outside in the sweltering heat going through pieces. He was patient and super helpful. The prices were good, transaction was easy, and Joe was a great communicator. The work was done exactly when he said it would be and they turned out great. I would highly recommend this place if you need custom tile or tile in general.

Fantastic work they did our whole 3 floor with tile, carpet and basement…read more Great performance good staff as well Why did they close recently post Covid??

Fantastic experience using Absolute for our kitchen remodel. Mary and Christine could not have been…read morenicer, sharing their expertise and advice with me (many times!) as I picked out vinyl flooring and subway tiles with glass inserts for our backsplash. All the materials were ready promptly, and their installer Rich did a great job. We could not be happier with how everything turned out, and the personal service was exceptional -- highly recommend supporting this family-run local business!

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

If you are looking for flooring, look no further than Dans' carpet and blinds. We recently had our…read morebasement carpeted back in July of 2025 and the experience was top-notch from start to finish. The owner, Dan, was incredibly knowledgeable and helped us choose a durable, carpet that works perfectly for a basement setting. We needed a carpet that would be able to hold our rugs on top, so Dan sugested a low profile carpet. I was really hoping to get it installed withing a few days as we were planning an event on the weekend, Dan the man came through. The next day he had a team and an install date for the following day. The installation was seamless--the team arrived on time and did a beautiful job around the corners and stairs. It's rare to find this level of customer service these days.

This is the only place to purchase window shades. Martine…read morein the retail showroom is expert. Dan's advice and measurements are superb. Installation was careful, clean and efficient. I recommend Dan's enthusiastically and without reservation. Choose another service at your own risk.

Vito and the team are wonderful. They came to give me a quote quickly , were able to reschedule the…read morefloors arouby timeline, and followed up throughout the process to make sure I was happy with it. Vito spent a lot of time helping me match the new floors to the other wood floor color in my house. Everyone was professional and answered all questions too.

We have been working with Westfair Oak flooring for over 30 years. Vito Sr & Vito Jr a father and…read moreson team who take tremendous pride & integrity in every job they complete. Since the sudden tragic passing of Vito Sr (A man loved by all that had the pleasure of knowing him) Vito jr has since taken the reigns and continues to honor the traditions which the company was founded. Reliable, Accountable,Honest, Responsive! That's the Westfair I've always known and love!