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    Floors By Jay

    5.0 (47 reviews)
    Open Open 24 hours

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    Services - Floors By Jay

    Floor refinishing

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    Before

    Very good work!, Flexible and on time! Very pleased with his expertise and quality of work.

    Finished, newly sanded and sealed floors. Original white oak with clear poly.
    Ever R.

    Jay refinished my floors back in April (this review is long overdue) and really did a great job. I'm extremely perfectionistic and would recommend him to anyone. He is reliable, knowledgeable, accommodating, and very reasonably priced. His calm, professional demeanor was very much appreciated during all the chaos of moving and coordinating the floor refinishing process. We did have a little issue with the poly in one area but Jay was so gracious in how he handled the situation. I did a TON of research and met with various flooring companies and took a chance on Jay based on the online reviews. (I was almost skeptical because his reviews are so good, but they are a true reflection of his work.) If you need your floors done, do yourself a favor and go with Jay!

    an empty room with wooden floors
    Benjamin N.

    Over the years I have hired many contractors and technicians, and Floors By Jay is at the top of the list. The work he and his associate did--sanding a dirty and gooey 1910 parquet floor--was superb. The work took several hours for a small, 250 sq ft space, and the results speak to why: perfectionism at its best. Every nook and cranny was tended to, something other sanders don't bother with. Maybe they think we won't notice? I notice. We can finally see the beautiful floor in its entirety. Working on old houses can be difficult. Sometimes a professional is required for extraordinary tasks. Floors By Jay is the pro to go to.

    Living Room
    Sheri W.

    Jay stopped by measured and provided a free estimate for all the options discussed (Refinish Living, Dining, Bedrooms, Hallways and Stairway). Estimates were emailed within 24 hrs and were very reasonable. He was very flexible with scheduling, started on time and communicated throughout the project. We are very happy with how everything turned out. I highly recommend FBJ!

    New shiny floors!

    Great job on my floors, very honest and straight person to work with. Very happy ! If I had any complaint it's that when they stained the floors , a little of it got on the baseboard and stair spindles, but that was probably my bad bc I had mentioned we were having them repainted not knowing that it costs more to repaint something once it has an oil base stain, lesson learned. Overall Jay was very accommodating, fair, responsive, punctual, professional and his work was top notch- even other contractors coming in the house comment on how nice the floors look! I am so happy we hired Jay to do them bc they make the home feel warm and welcoming, which is what you want when you buy a "new" house!

    After 1st Coat

    If there were 6 stars I'd give 7. Jay should have much more business and is a hidden Gem. Of all the contractors I spoke with to finish my floors (everyone else here on yelp) Jay and Damien were by far the best in every way. Jay showed up promptly on a Saturday at 9:30am in a mask, unlike all contractors (which was much appreciated) to review the floors and provide his thoughts. I was immediately impressed since it's impossible to get a contractor to show up on time, even on a weekday to do their job. He clearly had a detailed understanding of what had been and needed to be done and expertise of the various types of products. He had a no-pressure, relaxed demeanor, and did not come off salesy/in a rush. Since I'm a Diy-er I get very into the weeds about which finish, the process and all the details. Jay was incredible, and more responsive than my own brother, answering my many texts with his thoughts and being extremely accommodating. I would message a few questions late at night and either immediately or by 7am I'd have a response from him. This type of service does not exist anymore and it made me much more comfortable with the process. When it came to getting paperwork for the condo squared away, Jay was prompt and responsive providing the required documents and updating as requested, so not to delay the process. To this day, I'm still waiting for other providers to fill out their documents who would "get it to me today". That's to say that Jay is a man of his word which is hard to come by and instills a lot of trust for a customer. When it came to scheduling, Jay was extremely accommodating. We agreed to a date 2 weeks out on a Friday. The plan was to come in, move furniture to another Apt across the hall, do the floors, and come back a few days later to move it back. However, our plans suddenly got pushed up, requiring us to do the job way earlier. No surprise, Jay and Damien rose to the occasion and pulled the work forward by 2 weeks, a mere 4 days after building approval, and got it done first thing that Monday. They arrived on time, worked quickly and efficiently to move the furniture, buff the floors and re-coat, in masks the whole time (again, much appreciated). When it came to moving everything back, again they were super flexible, came in noon on a Saturday and got it all done While I've spent a lot of time on the service, the work and pricing were also exceptional, better than any other provider on Yelp. I spoke to them all and they all fell short, disappeared mid-conversation, or had Primadona egos (I spoke to 8 others on Yelp so you can figure out who on here was brought in for an estimate). Jay was no-pressure, no hassle and didn't nit-pick over the price, payment schedule, deposits, how many millimeters of space the apartment was, etc.. And the floors came out beautiful. We used Loba 2K Supra AT Satin, which I purchased and Jay deducted from his invoice. And with all of that, he was also the most reasonably priced of any contractor on Yelp?! I cannot speak more highly about this experience. If I had more floors I'd hire Jay and Damien in a heart beat. Real gentleman who know the importance of both quality customer service and craftsmanship. Great job guys, keep up the great work and thank you for everything. Couldn't be happier.

    Stair case to 2nd floor.

    Jay and his team did an amazing job. They are clean fast and efficient. The floors in my home We're in need of repair and I did not think that they were going to turn out as great as they did. I should have taken a before picture so you can really see the difference. I only took after pictures.

    Engineered Hardwood Oak floors flawlessly installed

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    3 years ago

    Jay gave a good price, showed up on time and finished on time. The workmanship was excellent. I would recommend Floors by Jay anytime.

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    4 years ago

    Very nice, thorough, attention to detail. Accomplished the job in a timely fashion. Would definitely use again for future jobs!

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    Page 1 of 2

    Ask the Community - Floors By Jay

    Review Highlights - Floors By Jay

    Jonathan did an amazing job refinishing the wood under the carpeting on my steps.

    Mentioned in 5 reviews

    Read more highlights

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    Tim's Furniture Service

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    (4 reviews)

    Tim repaired furniture my wife and I purchased for our daughter that was damaged prior to delivery…read more Tim was not only the utmost professional, completely effective in his repairs, but also very accommodating around mine and my wife's schedules. We couldn't have been more appreciative.

    Unprofessional , Rude & Unreliable. Zero stars is what this…read moreman, Tim deserves. Contracted with him to get my new 5 leaf dining table to be lacquered and some stains removed. The stain were only on table and 1 leaf, the other 4 leaves were new & just needed to be lacquered. Also needed this table done by specific date because I needed it for a big party. He confirmed it will be done. Or I said don't start project before the party but after because I need the table for this party. He has his finisher sand entire table including all the leaves, changes the finisher half way through the project, they can't get my table to it's original color and texts me 1 hr before my party that he will not be delivering it because it's not dry. We had to drive around LI looking for tables to buy/rent as the guests were gathering at my house! This man has no respect for others or decency to tell us a day before or at least the morning of. Once we presented our frustration, he told us that he will not be delivering the table to us and we have to come pick it up. Once finally delivered, the table is 3x darker than original color and 2 leaves not matching the rest. DEMANDED TO PAID IN CASH ONLY. My husband brought the 2 leaves back to fix it and he refused, ignored call, avoided him and then once we walked in the shop and seen him in person he said he will have to charge us to fix it! Stay away!!!

    Empire Today

    Empire Today

    1.4
    (280 reviews)

    UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

    The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.

    Floors By Jay - flooring - Updated August 2026

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