Super love Westchester Gentle Dentistry! We've been coming here for a few years now. Dr. Alidadi…read moreand her staff are always very welcoming, and remember details from previous visits to help ensure our care is of the utmost quality, whether routine or for some work to be done. Their approach is as-advertised- gentle. They take breaks, check in to make sure we're comfortable during procedures, etc.- they are dedicated to their patients. More so, they establish a great rapport so it's always nice to catch up with them before and after the appointment itself. I'm sure if you visit you'll also happily become a routine patient of theirs.

First, I want to say that the dental hygienist was excellent and the highlight of my visit. She was…read moreprofessional, kind, and made me feel comfortable throughout the exam and X-rays. I scheduled an appointment expecting to receive an exam, X-rays, and a routine cleaning. I received the exam, X-rays, and an Invisalign consultation. After the dentist completed the exam, she recommended a deep cleaning, fillings, and an extraction. Instead of moving forward with a cleaning, I was taken to speak with the financial coordinator, who reviewed the proposed treatment plan and costs. The deep cleaning would have cost over $1,000, with my portion being $477 after insurance. I was comfortable discussing the fillings, but I declined the extraction because it has never caused me any problems, and previous dentists have told me it could be monitored if it remained symptom-free. I explained that I was not ready to proceed with the deep cleaning and politely asked if I could receive a regular cleaning instead. I was told that I could not and that I should find another dental practice. That response was disappointing and felt unprofessional. What frustrated me most was that the deep cleaning was presented as a recommendation, yet I felt I had no choice if I wanted any cleaning at all. At every other dental office I've visited, when a deep cleaning was recommended and I declined, I was still given the option of a regular cleaning after discussing the risks and benefits. This was the first time I have ever been refused a cleaning altogether. I understand that treatment recommendations are important and that practices need to discuss available options. However, I also believe patients should be able to ask questions, decline recommended treatment, and still be treated respectfully. I left feeling like my concerns and preferences were not taken into consideration. To make matters more frustrating, my insurance benefits were used for the exam and X-rays, and I now have to schedule another appointment with my previous dentist to receive the cleaning I originally came in for. Overall, I left feeling disappointed by the experience. While the hygienist provided excellent care, the way my treatment options were handled and the lack of flexibility in discussing alternatives left me with a negative impression of the practice.

I had a very mixed experience with Gentle Touch Dentistry, and while the clinical care was…read moreexcellent, the front desk experience ultimately led me to leave the practice. I confirmed my insurance once over the phone and then multiple times in person that the office was in-network. Based on that, I proceeded with my appointments on March 16 (cleaning and exam) and March 23 (night guard fitting). On March 16, the doctor and back-office staff were absolutely amazing. Since there was no hygienist available, the doctor personally performed my cleaning, and it was honestly one of the best cleanings I've ever had. The assistants and imaging techs were also great--professional, kind, and efficient. Ashley at the front desk was also consistently pleasant, professional, and knowledgeable. Unfortunately, my experience with Talia at the front desk was the complete opposite. During my first visit, she began discussing treatment and payment mid-visit and even repeatedly called me by the wrong name ("Jennifer") despite having my paperwork in front of her. The doctor recommended both a night guard and Invisalign, but I made it clear I was not ready to move forward with Invisalign. Talia then discussed the night guard and quoted me approximately $440, stating my insurance would cover 50%. She confirmed both the pricing and that I was in-network. We agreed I would pay half at the fitting and the remainder upon completion. I also provided insurance information for my daughter and spouse. I declined self-pay for my daughter after being told they were out-of-network. For my spouse, who has UHC Oxford, Talia said she would verify coverage and call me back. I never received a call. I followed up a few days later and was again told someone would call me back--still no response. At my March 23 appointment, I addressed multiple issues: my email was still incorrect in their system despite providing the correct one previously, there was still no update on my spouse's insurance verification, and I again offered to provide his information, which Talia declined--only to interrupt my fitting mid-procedure to ask for it, forcing the tech to stop and raise my chair so I could access my phone. This was extremely frustrating and unprofessional, especially since I had already provided and re-offered that information multiple times. The most concerning issue came at checkout. When I went to pay the agreed-upon $220 (half of $440), Talia suddenly told me the total was approximately $880 because I was out-of-network and the service was "orthodontic" and not covered. This directly contradicted everything I had been told before booking, during my first visit, and during prior payment discussions. I even had the original quote she emailed me as proof. When I questioned this, she insisted a night guard was orthodontic treatment. I explained that a night guard is considered an appliance, not orthodontic treatment, but she became dismissive and argumentative instead of listening. I left without paying because I no longer trusted the information being provided. I immediately contacted my insurance, who confirmed I am in-network with this office, a night guard is NOT orthodontic treatment, and they cover 50% as originally quoted. They also reviewed Talia's call and confirmed she incorrectly described the night guard as orthodontic treatment to them as well. At that point, I decided this practice was not the right fit--not because of the doctor or clinical staff, but because of the front desk experience. Patients rely on accurate insurance and billing information to make informed decisions, and that did not happen here. When I called to cancel, Talia denied ever telling me I was in-network, which is simply not true. The call was handled poorly and lacked accountability. I did receive a follow-up call from Kali, the manager, who was excellent--professional, understanding, and transparent. She acknowledged that the situation should not have happened and confirmed that re-education would take place. However, to further validate my concerns, I asked Kali to confirm my email address while we were on the phone, and it was still incorrect in the system despite multiple prior requests to update it. Ultimately, I went to another in-network dental office and paid only $107 for the same night guard--compared to the $440 (and then $880) I was quoted here. Overall: Doctor and clinical staff were excellent. Ashley and Kali were professional and helpful. The front desk experience with Talia was disorganized, misinformed, and unprofessional. I strongly recommend verifying your insurance directly before scheduling or making any payments.

Dr. Weinstein was awesome. Was able to see me on short notice for a loose crown and repaired the…read moreissue in minutes. The whole staff was great. If you're looking for a low stress and great care visit to a dentist, Gentle Touch is where you want to go.

Best dental check up and professional cleaning I've ever experienced. Office is pristine and modern.read more

Nobody calls back. They rarely answer the phone. Not sure what's going there. Not the same practice…read moresince Dr. Paul Hilburg left. Not sure I am happy here! Will have to reconsider.

Went to Dr. Zedeker after seeing the great reviews here, as I recently moved to the area and needed…read morea dentist. Upon arriving, it was clearly called out that the practice had changed hands as there's typically holdovers in terms of staff. Dental hygienist who did my cleaning was thorough and couldn't have been nicer. I asked her about an almost-cavity that my previous dentist had been monitoring, and she said it was still a non-issue. The dentist (Eastern European guy, not Zedeker) comes in and magically finds a cavity that she allegedly didn't see. Didn't offer much explanation other than it wasn't the same one I asked about. They insisted I come back to fill the cavity later and had me make an appointment which was weird as typically a dentist will just handle a cavity on the spot. A lot of this didn't sit right with me, so I went to another dentist to double check. Turns out there was no new cavity where they said, and even the old almost-cavity was so small that they would never recommend touching it unless it grew. Maybe they thought I would just allow them to make more money off of me, and do unnecessary (potentially harmful) work in the process. I canceled my appointment and will never return. Maybe this practice was once good and honest, but that clearly isn't the case anymore. Plenty of dentists around who don't pull crap like this. No wonder they needed to buy an existing practice.

Mistreated Customer This is the second time I have had…read moreissues with Dr. Zedeker's front desk. They preferred to call back and confront the patient with "quality assurance" issues to benefit their staff instead of calling to inform of appointment changes or cancellations. In reality, they are working with an automated system and blaming it for all appointment mix-ups. The team is unreliable, lacks empathy and is biased.

I've been coming to Dr. Eyckmans' office for the past 4 years. Dr. Eyckmans is an honest, thorough,…read moreand compassionate dentist with over 40 years of experience. He truly cares about his patients, many of whom have been coming to his practice in East Harlem for decades. Dr. Eyckmans does not try to upsell procedures like some other dentists I've known. Rather, he presents all the possible care plans and recommends care that meet patients exactly where they are at. There are no hygienists at Dr. Eyckmans' office- he takes care of you from consult to routine cleanings to complex procedures. The office is clean and located 5 minutes from the 103rd Street 6 Subway with convenient double parking nearby. I could not recommend Dr. Eyckmans and his wonderful staff enough!

Truly an incredible dental office experience. The customer care and the tender care Dr. Eyckman…read moreprovides is one of a kind. My family has been attending his office for years now. I personally have been petrified of dental offices but the Dr. makes it very welcome and easy for you to feel comfortable. He has done wonders for my teeth and I will continue to be a loyal customer for as long as Dr. Eyckman is around! Go make your appointment today!!!!

I've been a patient of Dr. Halpers for 40-years, so that says something about his practice…read more Pleasant & personable, Dr. Halper & his wonderful staff are always consummate professionals who are one of Westchester's best.

I have been a patient of Halper Dentistry office (both Dr Sara and Dr Ira) for 30 years and have…read morehad all kinds of dental procedures here including Invisalign. I have never had any issues with the Dr's evaluations and treatment procedures. The office has a great team environment and everyone really cares about their work and the patients well being. My wife and I are very pleased with the care we receive.

Outstanding service! I absolutely love the staff--they're friendly, professional, and make every…read morevisit enjoyable. Truly top-tier care. AAA+

best dentist i have been to and the staff is very organized and considerate. best dentist in…read morewestchester in my opinion. they do veneers,implants cleanings and so much more.

If you are looking for a dentist and want an office who has a caring and professional staff, a…read moredentist who has " gold hands " , a dentist who goes above and beyond in detailed explanations and tells you everything you need to know, an office very clean and all the treatment rooms scrubbed and have the latest safety procedures, the latest technology, the best dental hygienists ( all fantastic but Nancy is # 1 ), just all around the best ? Go to Piermont Dental Care , Dr Rafael Caniza 90 N Highland Ave ( Rte 9W ) Nyack NY 10960 845-358-0695. I have been going to Dr Caniza for a long time. Would never think of going anywhere else. I have had 0 issues with the office and especially with dental work. I don't even fret with any upcoming visits ! I don't mind going to the dentist, and that's a great way to say Piermont Dental is the best.

The best care to get for your teeth. Everyone is so nice and they genuinely care about you. State…read moreof the art equipment!!