Super love Westchester Gentle Dentistry! We've been coming here for a few years now. Dr. Alidadi…read moreand her staff are always very welcoming, and remember details from previous visits to help ensure our care is of the utmost quality, whether routine or for some work to be done. Their approach is as-advertised- gentle. They take breaks, check in to make sure we're comfortable during procedures, etc.- they are dedicated to their patients. More so, they establish a great rapport so it's always nice to catch up with them before and after the appointment itself. I'm sure if you visit you'll also happily become a routine patient of theirs.

First, I want to say that the dental hygienist was excellent and the highlight of my visit. She was…read moreprofessional, kind, and made me feel comfortable throughout the exam and X-rays. I scheduled an appointment expecting to receive an exam, X-rays, and a routine cleaning. I received the exam, X-rays, and an Invisalign consultation. After the dentist completed the exam, she recommended a deep cleaning, fillings, and an extraction. Instead of moving forward with a cleaning, I was taken to speak with the financial coordinator, who reviewed the proposed treatment plan and costs. The deep cleaning would have cost over $1,000, with my portion being $477 after insurance. I was comfortable discussing the fillings, but I declined the extraction because it has never caused me any problems, and previous dentists have told me it could be monitored if it remained symptom-free. I explained that I was not ready to proceed with the deep cleaning and politely asked if I could receive a regular cleaning instead. I was told that I could not and that I should find another dental practice. That response was disappointing and felt unprofessional. What frustrated me most was that the deep cleaning was presented as a recommendation, yet I felt I had no choice if I wanted any cleaning at all. At every other dental office I've visited, when a deep cleaning was recommended and I declined, I was still given the option of a regular cleaning after discussing the risks and benefits. This was the first time I have ever been refused a cleaning altogether. I understand that treatment recommendations are important and that practices need to discuss available options. However, I also believe patients should be able to ask questions, decline recommended treatment, and still be treated respectfully. I left feeling like my concerns and preferences were not taken into consideration. To make matters more frustrating, my insurance benefits were used for the exam and X-rays, and I now have to schedule another appointment with my previous dentist to receive the cleaning I originally came in for. Overall, I left feeling disappointed by the experience. While the hygienist provided excellent care, the way my treatment options were handled and the lack of flexibility in discussing alternatives left me with a negative impression of the practice.

I had a very mixed experience with Gentle Touch Dentistry, and while the clinical care was…read moreexcellent, the front desk experience ultimately led me to leave the practice. I confirmed my insurance once over the phone and then multiple times in person that the office was in-network. Based on that, I proceeded with my appointments on March 16 (cleaning and exam) and March 23 (night guard fitting). On March 16, the doctor and back-office staff were absolutely amazing. Since there was no hygienist available, the doctor personally performed my cleaning, and it was honestly one of the best cleanings I've ever had. The assistants and imaging techs were also great--professional, kind, and efficient. Ashley at the front desk was also consistently pleasant, professional, and knowledgeable. Unfortunately, my experience with Talia at the front desk was the complete opposite. During my first visit, she began discussing treatment and payment mid-visit and even repeatedly called me by the wrong name ("Jennifer") despite having my paperwork in front of her. The doctor recommended both a night guard and Invisalign, but I made it clear I was not ready to move forward with Invisalign. Talia then discussed the night guard and quoted me approximately $440, stating my insurance would cover 50%. She confirmed both the pricing and that I was in-network. We agreed I would pay half at the fitting and the remainder upon completion. I also provided insurance information for my daughter and spouse. I declined self-pay for my daughter after being told they were out-of-network. For my spouse, who has UHC Oxford, Talia said she would verify coverage and call me back. I never received a call. I followed up a few days later and was again told someone would call me back--still no response. At my March 23 appointment, I addressed multiple issues: my email was still incorrect in their system despite providing the correct one previously, there was still no update on my spouse's insurance verification, and I again offered to provide his information, which Talia declined--only to interrupt my fitting mid-procedure to ask for it, forcing the tech to stop and raise my chair so I could access my phone. This was extremely frustrating and unprofessional, especially since I had already provided and re-offered that information multiple times. The most concerning issue came at checkout. When I went to pay the agreed-upon $220 (half of $440), Talia suddenly told me the total was approximately $880 because I was out-of-network and the service was "orthodontic" and not covered. This directly contradicted everything I had been told before booking, during my first visit, and during prior payment discussions. I even had the original quote she emailed me as proof. When I questioned this, she insisted a night guard was orthodontic treatment. I explained that a night guard is considered an appliance, not orthodontic treatment, but she became dismissive and argumentative instead of listening. I left without paying because I no longer trusted the information being provided. I immediately contacted my insurance, who confirmed I am in-network with this office, a night guard is NOT orthodontic treatment, and they cover 50% as originally quoted. They also reviewed Talia's call and confirmed she incorrectly described the night guard as orthodontic treatment to them as well. At that point, I decided this practice was not the right fit--not because of the doctor or clinical staff, but because of the front desk experience. Patients rely on accurate insurance and billing information to make informed decisions, and that did not happen here. When I called to cancel, Talia denied ever telling me I was in-network, which is simply not true. The call was handled poorly and lacked accountability. I did receive a follow-up call from Kali, the manager, who was excellent--professional, understanding, and transparent. She acknowledged that the situation should not have happened and confirmed that re-education would take place. However, to further validate my concerns, I asked Kali to confirm my email address while we were on the phone, and it was still incorrect in the system despite multiple prior requests to update it. Ultimately, I went to another in-network dental office and paid only $107 for the same night guard--compared to the $440 (and then $880) I was quoted here. Overall: Doctor and clinical staff were excellent. Ashley and Kali were professional and helpful. The front desk experience with Talia was disorganized, misinformed, and unprofessional. I strongly recommend verifying your insurance directly before scheduling or making any payments.

Dr. Weinstein was awesome. Was able to see me on short notice for a loose crown and repaired the…read moreissue in minutes. The whole staff was great. If you're looking for a low stress and great care visit to a dentist, Gentle Touch is where you want to go.

I've been a patient of Dr. Halpers for 40-years, so that says something about his practice…read more Pleasant & personable, Dr. Halper & his wonderful staff are always consummate professionals who are one of Westchester's best.

I have been a patient of Halper Dentistry office (both Dr Sara and Dr Ira) for 30 years and have…read morehad all kinds of dental procedures here including Invisalign. I have never had any issues with the Dr's evaluations and treatment procedures. The office has a great team environment and everyone really cares about their work and the patients well being. My wife and I are very pleased with the care we receive.

Dr Botino is the best. He's very careful and takes his time evaluating patients. He explains when…read moreyou have questions and concerns.

I can't praise Mint Kisco enough! I've only been with them for about a year and Kira doesn't even…read morehave to ask for my name anymore. James has been my dental hygienist and he made sure he said my name correctly after I told him it's always mispronounced. It goes to show you how much they care about the little stuff. The place is always immaculate, clean, and not scary like other dentist's office. Dr. B and his team are truly the best!

Dr. Maz and her staff are an always kind, professional and very empathetic. Unfortunately we all…read moreneed dental work at one time or another. I highly reccomend this office for all your dental needs. The specialists you need are all in one place. No need to go here, there and everywhere. She brings them to you! And her infectious spirit and love of helping people is very obvious!!

Dr. Maz and her staff were wonderful. I have a great fear of getting my teeth taking care of and…read moreher team eased my fears and got me through a cleaning which was greatly needed. Her team were patient with me as it seems though most have a stiff upper lip, I have a stiff lower lip making my cleaning very challenging for her team! Thanks for giving me back my smile!

Great dental cleaning, plus the staff is kind and courteous…read more The Jurims are constantly updating their tools and skills. They do top quality cosmetic work and custom solutions with a quick turnaround. I highly recommend this practice.

I never take the time to write reviews but this dental office is so horrible they make up work that…read moredoesn't exist just to charge you and they charge double the price of any other dental office. They purposely do bad work to later make you need to fix the work. The crazy thing is they all have each others backs and cover for all the lies. They promise you certain things and then lie that they never said that. Every time i have been in there it seems that there is always new staff, turnover rate must be high due to honest people working there and realizing what they are doing to all of their clients. Unfortunately the fact is no good dental work is worth the lies and deception of Dr. Jurim.

Dr. Izmailov recently concluded a dual implant procedure. The labor, materials and equipment…read moreinvolved were 21st. century. The office, it's staff and efficiency is professional, yet warm. Dr. Izmailov's care and attention to minutest details is extraordinary. The charge was fair; I am delighted with the results. you will not find a better Dr. in Rockland county. Highly, highly, recommended. Jack P

No one likes going to the dentist . But Dr Roman Izmailor is a definite go to . He is an amazing…read moredentist .. kind gentle and professional. There is nothing that he can't do .. I am no longer afraid to go to the dentist . His staff is friendly and knowledgeable. Very professional. I highly recommend A&R Advanced dental ..

Disappointed in the customer service. Was referred to this place by a friend. I called on a…read moreWednesday to make an an appointment and didn't get anyone. I left a VM. I got a call the next day and I spoke to a lady. Told her I wanted to make an appt for an annual clean up. Told her it would be my first time there and that a friend had told me about this place. I also let the lady know I was 6 months pregnant. She said she was looking at her appt book. Then said she will give me a call back by end of day or Friday morning the latest because she was going to check the appointment book. I told her that was fine and would wait on her call. Never got a call back. Very disappointing when my friend would say this is a great place but with this type of service I rather not go.

Dr. Jacome and her staff are very professional and warm-hearted people. I have been a patient here…read morefor over 10 years and have always felt I was receiving exceptional care. The office is clean, comfortable, and easy to find. It's located right on Mamaroneck ave and even has free parking at the back of the building. If the parking lot is full, the dentist will pay for your street parking or send someone out there to add change to your meter! I will absolutely keep coming here.