Great care in any of your tests for your health, great service and good care for their patients,…read moremy experience with them is very positive, you can walk in or make an appointment , the staff are very friendly and helpful.

Very busy location. The staff is very friendly and helpful. When you go in, check in in the tablet…read moreat the front desk and have a seat. They'll call you up and take hold your ID and ask for your reference number. Clean waiting room. They have drinking fountains. Lots of parking in the back. They do routine drug screens, lab draws, TB screenings. I suggest making an appointment in advance since each patient takes "approximately 4-7 minutes each" and if it is busy, you could be waiting a while. The staff keeps you well informed.

Walk ins are 3 hours. With appointments, still have to wait 45 miles. Standing room only most days.read more

I needed to get blood drawn and my fertility clinic uses Labcorp. The phlebotomist who helped me…read morehere was so kind and competent. I barely felt a thing and she quickly filled all the vials. I liked how easy the mobile check-in was, and they didn't make me wait long which is nice. I like how they send an email before your appt with the address. Pricing is reasonable and they can bill your insurance first before billing you. Overall, 10/10. The people working there are really great and I'll go there again next time my clinic needs anything else.

DO NOT SCHEDULE HERE! This location has been CLOSED for months, yet still takes appointment…read morescheduling.

While they are impossible to get an appointment without a delay, the wait time is usually less than…read morethe checkin machine says. The downside is that they close so early. The frequency at which they draw blood makes them pretty fast. I am a difficult draw and they always seem to find it! They post the results on your profile and send you an email so you know when to check.

I absolutely love this location! It's right down the street from my house, their service is always…read moresuper quick and top tier! I had a little trouble with my card earlier today and I thought that I had to reschedule my appointment due to issues with the system. Briana (float worker) and Isabel explained to me that I can get a bill sent out to me and that they were able to still see me for my visit! They saved my life and saved me another head ache of returning to the office another time to get my lab work completed. Both Isabel and Briana are excellent at what they do and went above expectations to ensure me that I was still able to be seen! No one provides customer service like the way they do! I will absolutely rerun and request to see them my next visit

Great service at this location. Super friendly and attentive professionals and did not have to wait…read moreat all. I like the views from their office. Everything runs smooth.

Email Sent to Jennifer Moreno VA Advocate I relocated back…read moreto Escondido after being away from here for over three years. All the while, I was using different VA facilities for medical issues. I last used the VA Southern Nevada Healthcare System in Las Vegas. Having been under the VA system there and here in La Jolla / Escondido clinic (2019-2023) I went to the Escondido clinic to register and seek medical care. The receptionist stated that I would have to conduct an initial application for service again, presenting my DD214 and such. I stated, I was 'in the system' and relocated from the VA in Las Vegas. I presented my current and valid VA Medical Benefits ID card and Retired Military ID card. She dismissed it all and said I needed to 'reapply'. I have never experienced this outright rejection and process before in any VA medical facility before except at this same clinic back in early 2019 when I tried to 'register' there at the Escondido clinic. Then after that rejection there in 2019, I drove to the Jennifer Moreno VA and simply registered by presenting my VA Medical ID card and my military retired card. Is this registration process correct or is something amiss at the Escondido clinic? Is this clinic an exception or the rule? Are our veterans seeking medical care routinely rejected and treated in this manner at all small clinics or only those not following VA registration procedures. Further, given the political atmosphere and attitude infecting our nation, I would hope that it is not racially motivated. Demographically, Escondido has a large Hispanic population. If my registration experience was an exception, I think my experience at this clinic warrants an oversight to the admissions procedures at this clinic. At no point did that receptionist in the Escondido ask or show any interest in my medical issue other than pointedly rejecting my registration. That was disturbing to me. Thank you for your patience and help you may provide in looking into this matter that may be affecting our veterans in an unnecessary and undeserving manner. Jose Trinidad Gomez SFC, Retired US Army 09-01-1951 / -0826

I went to the clinic this morning for lab work. The whole experience was way better than I…read moreanticipated. Very friendly and professional technicians made me completely at ease. Two thumbs up for the lab at the VA clinic in Escondido!

Exceptional experience provided by Karla. Highest levels of…read morecompetency, kindness and customer service.

Fantastic experience with Veni Express! I had to pleasure to work with Crystal. She was so…read moreknowledgeable and professional. Wonderful warm personality. She took my blood without me even noticing- so gentle! Great customer service, fast response! Wholeheartedly recommend

I had a great experience today. My phlebotomist, Aileen, has the touch of an angel. She drew…read moremultiple vials of blood, and the entire process was smooth, gentle, and practically painless. She has a wonderful personality, made me feel completely at ease, and did an outstanding job. My only suggestion would be for the front desk. There are two check-in kiosks, but everyone was standing in line waiting for one because we didn't realize there was another available. Letting patients know about the second kiosk would help keep things moving. Other than that, my appointment was quick, efficient, and on time. Thank you, Aileen, for making something most people dread into such an easy experience.

Several people and myself made appointments on line for this morning…read more Location is closed. We waited at least 20 min. We also called corporate office which from the sounds of it is outsourced and knew nothing. What a shame.

I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

My experience with Graybill keeps getting worse…read more More than a week ago, I tried to schedule an appointment with my regular primary care physician, whom I've seen for nearly eight years. I was told he had no appointments available until June, so I was scheduled with a PA I had never seen before. On the day of the appointment, I arrived five minutes late because of traffic. The receptionist was immediately rude and said, "You're late." I apologized and explained that I was stuck in traffic. She replied, "Well, they're very strict," and told me to sit down. Two minutes later, she told me the provider wanted to reschedule. I declined and said I would be filing a grievance instead. After I left, someone else from Graybill called me. She was also rude and unapologetic. While I was speaking with her, I had Sharp Health Plan on the other line and merged the calls. When the grievance manager asked whether the office has a grace period for late patients and whether patients are told about each doctor's preferences in advance, she said that policies vary by doctor: some will not see a patient if they are one minute late, some will see a patient if they are 15 minutes late, and some will even see a patient if they are two hours late. She then claimed that patients are always told these policies and are also told to arrive 15 minutes early. That was not true in my case. I never received any reminder or notice telling me I needed to arrive 15 minutes early. I still need medical care and am now left trying to figure out whether I need to find a new primary care provider. What makes this even more frustrating is that Pamela responded to my previous review and told me to call, but she gave me the wrong number. I later got the correct number from my primary care physician's office manager, called it, left voicemails, and never received a return call. Based on my experience, I would strongly advise anyone looking for a new medical group to think twice before choosing Graybill. They strive to provide the worst in patient care quality.

My back is hurting. I go to doctor. Get an e-ray . Need an MRI…read moreBack is still hurting. Call to get MRI. I wait over a month. Get two phone calls to confirm. A couple hours before procedure. I get a phone call. Someone called out sick. You are cancelled. Well my back still hurts and I will never use this place of business again. Thanks for the commitment to help your customers.

I was referred recently for an X-ray by a specialist. He chose this business instead of Scripps…read morewhere I normally go. I had gone through this group prior when they had a location in Carlsbad which closed several years ago. I was disappointed when they were gone. My experiences there were good so I hoped for the same. When I called to make an appointment and check to see if they'd receieved my referral the man I spoke to said I needed to just walk in for my X-ray. So several days later I did. The line was really long and the waiting room was full. It seemed as if they were short staffed. The woman at the desk was rushed but friendly. I filled out my paperwork and returned it. Then I waited. People just kept coming in so she couldn't process my paperwork for some time. The wait was quite long until the line died down and she could get to me. I waited a bit longer and was taken to the back. The xray tech who helped me took several images with different angles and I was on my way. It was easy, but the wait was a bit excessive. I don't live close but maybe the key is to come in when they open?