I truly wanted to support this business. When I found Samantha's YouTube video and saw she was a…read moreBlack-owned, woman-owned Jamaican travel agency based in New York, it resonated with me--especially since my future husband is Jamaican. It felt like the right fit, both culturally and personally, for our destination wedding. But sadly, the experience has been deeply disappointing. While I've had a good working relationship with Jazmine (who I'd rate 4 stars for her kindness and patience--she's truly doing her best), the systems at Jus Adventures are broken. There's no client portal, no reliable way for guests to check balances, and no automated confirmations. I've had multiple guests texting me confused about how much they owe, how to pay, or why they haven't heard anything at all--even with the final payment due tomorrow. I've included actual screenshots of guest messages showing how many people are still confused or waiting on basic details like their balances or receipts. This is not just a one-off--it's a systemic failure. To make matters worse, I myself didn't even get confirmation for our own room until June 24, despite signing the contract well in advance. I was literally getting off a plane returning from New York on June 23 when I received a call reminding me about our balance--something I had no documentation or breakdown for. If the bride is nearly missing her payment due to lack of communication, that says everything. Also disappointing is Samantha's lack of presence. After I booked, she handed me off to Jazmine and never followed up. As the face of the business--the reason I chose Jus Adventures in the first place--I expected more leadership and oversight. Instead, I've been left to act as the travel coordinator myself: relaying updates, fielding guest concerns, and trying to avoid resort penalties. To Jazmine's credit: when I finally speak with her, things get clearer. But unfortunately, it's always too late. The systems they use don't support her ability to be proactive, and everything feels like catch-up. At $500, I suppose I should've expected some limitations. But what we got was no client dashboard, no structure, no consistency--and zero accountability from the owner. If you're planning a destination wedding, please be cautious. Either work directly with the resort or choose an agency with the right systems in place. Jus Adventures made this experience more stressful than it ever should have been. --Terin Branhan (Verified Current Client)

My "Bahamas Get-A-Way 2015" was everything I thought it would be and more!…read more Samantha Murdock of Jus Adventures Travel Services helped my friend and I plan the perfect Get-a-Way. My friend had just graduated with his masters in business and I was preparing for an upcoming surgery in June and we both wanted to take a quick and relaxing vacation away to a Caribbean Island. Samantha suggested a beautiful all-inclusive resort in the Bahamas (Meliá Nassau Beach). It was perfect, exactly what we wanted beautiful beach, fantastic food, great service and peace & quiet. We had some difficulty with the Wi-Fi at the resort and I made a call to Ms. Murdock back in New York and the next day the Wi-Fi was up and running well throughout the entire resort. She contacted the resort on my behalf and definitely worked her magic because the resort management couldn't offer me any solid information on when the internet would be up and running. I will definitely be using Jus Adventure to book my next vacation. I highly recommend Jus Adventures Travel Services to all my friends and family.

Shalom took care of every single detail! We had the trip of a lifetime!!!…read moreOur guide was knowledgeable and amazing. The hotels were beautiful and the places we visited were unbelievable! Shalom left nothing to chance and we were treated by everyone like royalty! I highly recommend them!!!

This was a trip of a lifetime for my husband and me, and everything was handled with excellence by…read moreeveryone at Shalom Journeys. From helping us with our airline reservations to trip insurance to advise about anything and everything before we left to our greeting at the airport, to the adventure that awaited us once we arrived in Israel, things could not have been more perfect. We had a small group of 13, our tour guide was knowledgeable and friendly, Jonathan (from Shalom Journeys in New York) met us in Israel and joined us, which made everything so much more personable, and our hotels were beyond amazing. I highly recommend Shalom Journeys and would use them again when we go back to Israel.

I am very impressed with David and his team at Zeal. My daughter had an amazing summer in Alaska…read moreand Hawaii. The stories and pictures that she shared made me want to go next. Excellent combination of fun times and community service. Amazing experience. I highly recommend this trip to any teen ready to see the world.

We recently did the Catacombs by Candlelight tour at old St Patrick's and found it very interesting…read moreand enjoyable. Our guide, Jimmy Boyle, was very knowledgeable and told some fun stories about the church and the area of the city. Would highly recommend!

We did the Gangs of New York tour with Ramona. Loved the tour. Ramona was a font of information…read more The tour went over for 30 minutes because Ramona answered one of our questions and provided lots of extra insight. Highly recommend.

I have gone on two Pravassa trips - both were amazing - every little detail was taken care of & I…read morejust got to enjoy the trip - wellness activities, food & relaxing took notch location! Linden was incredible to work with answer questions & enjoyed having a wellness call to better understand my needs! Highly recommend

My husband and I were interested in exploring Costa Rica, but after attempting to plan our trip we…read morewere overwhelmed by the many choices of activities and accommodations. We needed help and turned to Pravassa after the recommendation of a friend. Pravassa will "custom a private trip". After answering some questions about our likes, disIikes and interests numerous proposals/suggestions began to arrive. In no time, Pravassa seemed to hone in on exactly what we were looking for. Everything was planned for us: transport from the airport and to the second site, pick up and transport to activities and wonderful accommodations! Pravassa thought of everything including a local contact if we had questions or concerns. We had an amazing experience and would highly recommend Pravassa. We will definitely use them again.

If you want first class tour and arrangements in and around Istanbul, you will be better off with…read moreIstanbul Touring. We had an amazing Cappadocia side trip in addition to our Istanbul stay. The arrangements were made perfectly to fit our group needs. Everything recommended and arranged were top class. All services were on time and just as expected and executed by accommodating and well-trained local team. Considering a 5-star hotel in Istanbul costs avg $500/night, price we paid for the vacation package was a steal. Needless to say, we could not have been more pleased. Personal advice to travelers: Take advantage of at least one of the Optional Excursions!

It is with great pleasure that I recommend e.e. tours as the #1 tour company to plan your next NYC…read moregroup trip. My experience with them this past year has been nothing but pleasurable. In the past 11 years, I've taken six trips with approximately 100 high school students and parents on a custom dance/theatre tour of New York City, and I've handled the planning differently each time. I've gone from having tour companies plan the entire trip to purchasing and planning every aspect of the trip myself. Each time, prior to planning the trip, I always look for a company that can "make my life easier". This year I sent out inquiries to several companies and got an immediate reply from e.e. tours. Not only did they respond quickly, but prior to contacting me they researched my high school and my high school dance website; they even watched video clips of my students dancing! I was surprised and impressed that they took the time to find out so much about me BEFORE I was even a client. Matt took care of all the trip details before I even boarded our plane to New York, and he made everything seem easy. Because I had had some bad experiences with other tour companies, I was cautious about "letting go" and letting e.e.tours take care of everything. Matt was patient with my calls, texts and emails to "check the details". He was always happy to answer questions, investigate ideas, and follow up with me. Communication between us was always quick and concise. He was also quick to remedy any issues that arose on my end...issues that included adding people to the group AFTER theatre tickets had been purchased and changing a name with the airlines just two days before the trip. And when an airline cancelled our San Francisco to NYC flight, e.e. tours was quick to be sure that the new flight met all of the needs of our group. This level of service is simply remarkable, and is something I learned is the norm for e.e.tours. Upon meeting Matt at JFK International Airport, I confidently heaved a sigh of relief within the first 15 minutes of meeting him. I could tell that he was on top of every detail and not only had a plan "B" for every situation, he had a plan "C', "D" and "E"! He made the trip fun and easy and to be honest, this was the first time that I could actually relax on the trip and fully enjoy seeing my students discover dance in New York City. As an experienced leader of large group educational trips, I'm completely sold on e.e. tours. I will never use another company again. Sincerely, Robyn Tribuzi Director of Dance San Mateo High School California

Very grateful for Stephen's help in getting me into the St. Paraskevi Church tour of the Holy Land…read moreand Constantinople. He accommodated a last minute change in attendees so I could go with the group. Superb trip, the hotels were first class. Yanni in the Holy Land was so learned, interesting and helpful. Yannis in Turkey was very funny and informative as well. The bus drivers were great as well. I highly recommend Cloud Tours.

Hello-- I went on a tour with Father Luke Uhrl (In the…read moreFootsteps of Saint Paul) ending in Nov 6, 2009. I had a wonderful and enlightening tour with Fr. Luke and your accommodation were great. I am planning on going to St. Catherine's Monastery, will your agency be able to help on planning this trip at this time I am the only one to traveling but one more person may go also. I would like to leave from Lincoln, or Omaha NE Thanking you in advance. Hieromonk Nektraios (Shapoval)