I honestly don't know why this car wash has such a low rating! $20 my car was clean , did it miss a couple of small spots? Sure. But it got the overall car clean and it was much needed after last week's storm. Will I go back? Yes! And the $39.95 a month actually looks like a great deal. Has winter white washed your car? Definitely go give them a try when in Westerly! read more

This place is great, I've had a for multiple vehicles for years never had an issue, great service and the employees are constantly monitoring the car wash system ensuring that it's always fully functional. Unfortunately yelp is just a complaint box for whiny little babies, low rating is most likely because satisfaction doesn't need to be yelped. read more

Its the best car wash in Westerly. I have used them for years for washing and occasional detail (great Mothers Day present for my bride of 35 yrs) I buy a wash book so I can switch cars and still get the discount. Had a glitch with buying a wash book online (card was charged, but the email with the barcode didn't come thru) Manager called IMMEDIATELY and resolved it. Just great read more

I thought it was just the shape of a wrangler that made the automatic carwash miss certain areas but after speaking to several friends, they experience the same problem. The brush is better than the brushless but there's still plenty of spots that look dirty still once dry. This happens whether the kids dry the vehicle or not. I keep my subscription only for the winter months to clear the salt off, if the carwash was better I'd keep it year round even though the owner seems to raise the price $5 every year. You should be locked into the orice you sign up with to show appreciation for customers who stick with you. The owner also takes no accountability and I'm sure will have a meaningless reply to this sign, wash, dry, repeat... If you want a good carwash go to Gingers! 5 stars to the employees who are always working hard though. read more

This car wash is the BEST! This place is very convenient! The staff is excellent, helpful and very kind.I was in and out in no time. The facility was clean and my car came out SPOTLESS! 10\10 read more

Westerly Car Wash - Clean Car - Car Wash Near Me - Westerly, Rhode Island

Needed my car detailed and they were all booked for the week but said they would call me if anyone canceled. Sure enough they followed up and fit me in the next day! Super nice guys and did a great job. read more

The guys at the westerly car wash are so nice. I mixed things up and dropped my car off to get detailed on the wrong day. They couldn't fit it in for a fully detail but they moved my appointment to a few weeks later and vacuumed out my car to hold me over at no charge. Cyr was especially helpful and friendly. So appreciate their service! read more

I have the unlimited car wash plan. I am in a procession of sorts today, and asked nicely for them to dry my bumpers and my doors. The young man totally ignored me. I asked politely to please wipe it down again. I was given the talk to the hand, keep your tip, you're all set. I called to inquire and received the same disservice on the phone. I am going to see if Ginger's offers the unlimited or recommend it. The customer service at Westerly car was in person and on the phone was rude and not service at all. read more

Their machines don't clean cars. I went thru their wash cycle 4 times and the windshield and hood still retained bird doo and insects. Not worth the money. read more

I'm a washclub member for about $35 a month. If you go more than once a month, it makes sense to sign up as a single wash is about $20 now. I like to keep my car somewhat clean so I'm actually saving money so I don't mind. It's true that they want you to sign up for the monthly, even it means they might "lose" money in the long run as it becomes predictable revenue which is more valuable to them than anything. It's why they try to pitch/upsell you in the non-member side of the entry every time My issue with the Car Wash is the Car Wash itself as I ignore the workers mostly. I have a mid-sized SUV and it seems the left side rollers just miss the left side entirely. It seems the water jets on the right side are incredibly strong and isn't equal on the left side. The car wash itself is way too short and doesn't allow for proper drying which is why they have the person drying cars at the exit. Usually bugs don't come off completely from this wash and I'm only a member because it's the only game in town. Ginger's isn't nearly as "high-tech" enough. They've got a grip on the market and they know it read more

Well, we drove up, paid the machine, the gate opened and we drove thru. The car is clean and so I'm completely satisfied and unsure why they only have 2 stars. They didn't bring me a cocktail so maybe that's the problem here, but otherwise... it's everything we expected and we have a clean car! read more

My car is not clean. Got the $20 wash, including the undercarriage, and it's just not clean. Still tons of bugs stuck on the front and back bumpers and dust/pollen on the side. I think a hard rain would have done a better job. Pictures taken after I got home and started washing the car myself, so that's why it's wet. read more

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Friendly staff. We are car wash monthly members. Unlimited washes. A must in the salty/icy winter months and in the pollen/sand summer months. Nice glossy polish. My Ferrari er.... my Toyota... always looks like a million bucks after I go through here! read more

I have been a member of the unlimited car wash club for both of my cars for I believe over a year and have previously had them detail my car. Lately, my windshield and bumper have not been coming clean due to bugs. Last week, I asked the attendant to brush my them before going into the wash and he was friendly and did so. Today, I went and was advised they do not do that and if I'm unhappy to go back through a second time (seems like a waste of water and power a quick pre-brush could have avoided. I asked the nice female who assisted me in going back through to speak to a manager. She advised he would meet me on the outside. When I was exiting the wash for the 2nd time, I asked the attendant who dries my car to please ask the manager to come out. I explained to the manager Cyr I would like my windshield and front bumper brushed during heavy bug season and he advised they would not do that. (he noted they have added better soap as aware of bug problem, I let him know its not working). I asked again if they could just do it when they are not terribly busy and he said no they won't make exceptions for anyone. He also noted how busy they are which led me to believe he didn't need my business. I advised to please cancel my two cars and he said fine and would extend my free service until end of June (which was kind, however didn't fix the dirty windshield problem). I am truly disappointed in Cyr would have rather lost a loyal customer rather then working with me. He advise I should get more washes and indicated he has his done daily. Really seems like a waste rather than just having it done well the first time. read more

Terrible place to do business. My wife paid $65 plus a tip of $14 for a total of $79. She arrived late due to trouble finding the place. They refused to clean the car. They refused to re-schedule and they refused to refund her money, including the tip. This is the worst business transaction we have EVER had and we are in our 70s. Find someplace else to get your car cleaned. read more

I love Westerly Car Wash! We use them to keep all of our station vehicles looking sharp and they do such a great job! From the owner all the way down the line of the staff are always friendly, helpful and nice. The prices are reasonable and they have many packages and options you can choose from. You can even be part of an unlimited wash club and pay a cheap monthly rate. The services run from the most basic wash right up to a full detail. They are open year round. The waiting area is comfortable and very clean. I can't say enough nice things about the staff, service and business. I always enjoy coming here. read more

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Just pick up my car very disappointed paid a lot of money. Never seen a worse detail job in my life still had grim in the door handles wax still left on the car and the so called manager was not perfessional. Never again. Very Very disappointed don't go there read more

These folks are always cheerful and efficient. I have a monthly pass - very worthwhile.

High price and disappointing quality of work. $25 for interior detail ALONE, plus $17 for the only exterior wash that does undercarriage. If two people spend over 10 minutes cleaning my interior for $25, I would expect no smudges or missed dirt, but I had to rework my interior on my own. The "hand towel dry" lasted about 20 seconds and left my car with water marks. Employees were friendly and inside of the business was very clean and up to date. Unfortunately, I didn't have my phone today and wasn't able to check reviews prior to going, would not have gone, and will not be back. read more

I've brought a couple cars here months apart and they never get clean going through the car wash. Always spots and dirt left on paint, hood, side view mirrors, bumpers. Even after the towel guys dry it off. Worse than a touch less car wash. I even did the $17 full wash which is a little pricier than other car washes. I hate giving it a bad review but the brush configurations just aren't doing the job. Only reason I went was my brother in law said they vacuum which they don't do now thanks to covid. Just wasn't worth the time or the money. read more

I am a monthy subscriber and drive my 2 vehichles through weekly and sometimes more. On my last trip got out looked over car and found multiple scratches in all but one of my alloy wheels. I absolutley know they didn't exist previously. when I went back I was told there wheel cleaning pads could not have done that. I completly expected that response as car washes never admit wrong doing. I was told people with wheels worth more than my vehicle go through and would be lined up if this was true. Anyway completely done with them and will cancel my membership after this month that I just got charged for. BUYER BEWARE. read more

First, you should be aware that the prices posted are for an exterior wash only (this is the opposite of how most washes I have been to do it) and they will charge you an extra $20 to vacuum the interior. This puts you at $37 for the top tier wash ($17 for exterior, $20 for interior). I am used to paying ~$21-$25 for the top-tier, full-service car wash. The cleaning job was less-than-thorough. When I entered the wash, the attendant only bothered to spray the front left quarter panel with soapy water before putting down his hose and waiting for the car to start moving. When I got home and inspected the vehicle, my wheels, running boards, and liftgate were all still noticeably soiled. Finally, after emerging from the wash, one kid gave my car a 15 second walk around with a wet towel, missing 75% of the water before staring at me in anticipation of a tip. Save your money. read more

I brought my car in for the first time since Covid found new management and a new system. It's a terrible system. They don't vacuum the inside anymore unless you make an appointment. It's also very pricey to have the car vacuumed. When I got home I realized that the automated washing system completely missed the front of my car. The front of the car was filthy. Sorry to say I will not return again. If I could give it a lower rating I would. read more

Brought my wife's car there for a wash. $20 later there are still bugs attached to the front of the car and the back is still dirty. Most other car washes have attendants do a prewash with a brush or hose. Not here. It costs more than other places and does not clean your car as well. I live in Westerly and do my best to support local businesses but I will not go back. read more

Brought my brand new Jeep Grand Cherokee- went through and noticed the brushes were spinning extremely fast. Got out they dried it and I went home (less than 5 minutes away) my vehicle is covered in scratches. Ridiculous. read more

Westerly Car Wash - Car Wash Near Me - Westerly, Rhode Island

Since 2016, I have been a regular customer, including having been a member of their Car Wash Club for several years, having spent close to $1,000 there (actually, $978). Used to be run by a very nice lady named Kathy, but is now run by a bunch of soy boys. Visitited again this morning, and asked for thei basic car wash, and of course, had to listen to the attendant try to upsell me. After the first time, I repeated that I just wanted the basic car wash (which at $20 now should at least come with a free massage). Once again, he persisted in trying to upsell me (perhaps, he needed the money to buy anothyr body piercing). When I rather sternly repeated that I only wanted the basic car wash, and did not need to hear the sales pitch, I was told "We have to say it to every customer, so If you don't want to hear it, don't come back." I asked the name of his manager, and was told it wass "Will, and he is inside." After my car ran through the wash, I pulled over to park. By now, "Will and he is inside" was now outside, and was heading towards my vehicle. I asked, "Are you Will?" And he replied, "Yes, what's the problem?" When I suggested he tell his attendant to "lose the attitide," he replied something to the effect that he "does not treat his employees that way, and added that he instructs all of his employees to spew the upsell message." So, I asked him if he also instructs them to tell customers not to come back if they don't want to hear it each time, he replied, "If you don't want to hear it, sign up for the Car Wash Club" (for $34.95/month). Quite a marketing strategy when you get right down to it ... Annoy your customers so much, that they will join your Car Wash Club." I wonder if they have ever heard the expression about "Stepping pver a dollar to pick up a penny." I wil be frequenting Ginger's Car Wash in the future. After all, it's less than a mile away, and last I checked understands that difference. read more

Quick and clean, but not very thorough. I was looking forward to a nice spring wipe down. There was a couple specific spots I needed wiped inside my car which I specifically pointed out to the attendant. They seemed to be specifically forgotten!booo! Not impressed at all. However, I didn't say anything so I don't know if they would've gone over the spots they missed. The exterior wasn't spectacular either. Towel dry was lackadaisical. $30 and 15 minutes latter I left, and probably won't go back for the "works" but it's a nice place for quick wash. read more

Westerly Car Wash - Interior door handle - Car Wash Near Me - Westerly, Rhode Island

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Beware! I signed up for one month and they continued to charge me for the next month so I kept it for a few months. When I decided to cancel it I emailed and in writing asked to have the service cancelled . When it was not cancelled I called twice and was assured It was cancelled and I wouldn't be charged anymore. They continue to charge me monthly and won't stop. 6 months have gone by and I just realized they have been charging me the whole time! I call that steeling. read more

My car still had bird dropping spots after the car went through the top of the line wash at $20. The guy wiping the car after was pathetic. It was'nt a wipe it was a hit or miss - mostly miss. When I asked about the inside vacuuming of the car he told me they were working on it and it would be ready in a few weeks at the cost of $45 for the wash and vacuuming. read more

First of all I want to start out with thanking Kelly for her exceptional customer service. I got my car detailed and I was so impressed by the incredible job that Nick did. I feel like my car is almost brand new again. Thank you and I will definitely be back and recommending your services to friends and family. read more

They do a great job every time I go here. The $20 interior detail can't be beat for the price!

I had my car washed there today and paid the $18 rate. When my car came out there was still bugs on the windshield. I pointed it out to to the people drying the car at the end and they seemed inconvenienced by my request to wipe off a few bug splatters, this was after handing them a $5 tip. When I arrived home two towns away I noticed the back was still covered with dirt and the front end of the car with bug splatter and dirt. It was by far the worst wash I have ever had here. With that said I used to frequent this location when I lived here but not anymore.... read more

The price is a little high but the kids who work here did a good job cleaning the interior of my car. The wait wasn't too long either (I was out of there in 20 minutes). read more

I received a gift card for xmas to Westerly Car Wash. I decided to go there today to get my car washed. I didnt know the amount that was on the gift card so I asked the attendant who was waiting at the automatic machine if he could let me know what the amount on the card was.. He said he wasnt sure if he could but he punched in some numbers and than said "your all set." I said wait how much is on my card? He said he didnt know and he had gone ahead and charged the MOST expensive car wash to my card without even asking me what one I wanted! I asked what car wash he put in, he quickly said the sea comber, I said how much is that? He handed me the card, after charging my gift card and I saw the price, it was $20 the most expensive wash. I said you didnt even ask me and I dont want that one, I want the $16 dollar one, which is still expensive but the cheapest one they offer. He said I had to pull over to the side, without even apolizing for his error in judgement. I than had to wait while he waited on the other people and finally came over - still no apology and said he would refund the amount, I doubt he did. So be wary if you have a gift card that they use this tactic to charge you more than you want to spend without you knowing it! GOOD CUSTOMER SERVICE DOES NOT EXIST IN THIS WORLD ANYMORE! read more

I frequently use this car wash because I like to be able to get a thorough cleaning inside and outside my car. They do a great job! Once in awhile I find a small area that needs to be re-vacuumed and I point that out to them and they always immediately correct the problem. There can be a long wait on some days. I suggest going when it might be not so busy, ie when everyone else in town is watching a Patriots game! Sometimes one has to wait, but I plan on that especially during the summer. I always bring a book or catch up on my email! We are fortunate to have a business like this in town! read more

Waited in the line, paid $37, been here an hour- they haven't even started on my car. At home $10 gets you a wash and as much vacuuming time as you need. I won't be back... read more

I try to support local but when you gouge your customers I just can't. All I wanted was a simple wash and undercarriage but apparently you have to buy the most expensive wash in order to get the undercarriage. I gave a 3 dollar tip because I felt bad thinking that no one must tip because of the rip off prices. Then I get someone who whips down my car in 30 seconds and says your good. But I guess if I had to work in the damp cold all day with no one tipping because of the overpriced wash I wouldn't take pride in my work either. You have to realize that this is New England and the key is to keep the salt off your car but people won't pay 17 dollars a time to do that. read more

Cant say enough about this car wash! The entire property was renovated and looks great. The new equipment does a great job and really cleans your car! The staff is very friendly and efficient. I signed up for the monthly wash club, I love it and definitely get my monies worth as I go at least 4 times a month! read more

You must be freakin' kidding, these asshats charge $15 to vacuum your car! That does not include the $17 for the car wash...... RIP OFF!

This place looks new, I guess, which may help to explain why no one knew what they were doing. I only wanted to vacuum my car. I had to explain three times that I just wanted a vacuum and not a wash. It was $15. It took forever - I must have waited 30 minutes (there was no one ahead of me). They asked me if I wanted to drive it out but the only way out was through the car wash and I tried to say that I wasn't paying for a car wash but the person I was talking to simply turned around and took off! I couldn't figure out what was happening but the next thing I know, my car was bring spritzed and standing in the car wash. One of the employees drove it through. Ok, so you think I'd be happy but when I got home and looked in the back seat, they hadn't vacuumed it! Do they just do the floors? The seat was covered with food bits and beach sand! I was livid but I didn't have the time to take it back! I'll never go there again! read more