They've added a variety of prepared foods at the deli counter. If the food is COLD then be sure that they don't ring it up as ineligible for SNAP. they are. Their cheesecakes are out of this world and so is their bread which they bake fresh everyday on premises. Still great but lines are long. read more

When I go to the Deli section and ask for a Ham and Cheese hero they stack it with Ham and one slice of cheese. They only Have one or two cashiers and the express line it's not express. The cashiers are slow and they spent more time talking to each other. They should close these supermarket and bring a better one. read more

This was a cultural experience, not a simple groceries shopping! The bakery area is amazing and all associates were very helpful.

Rude cashier (J. Darina) After a long day (fighting cancer, having two sons and a wife dealing with medical issues, and my main business partner's relative was found dead this week, natural causes.) But in life, I don't let my problems impact my treatment of fellow humans. Everyone deserves honor and respect when they are an honorable person. Today the disrespect, cursing, and aggression of J. Darina at Western Beef was shocking and isn't acceptable. Situation: I went to Western Beef in the Bronx on 301 Morris Ave. (I had my video recorder on and have the evidence. It's unfortunate that, living in NYC, we have to record our interactions; however, NYC, sadly, has very aggressive people who are often unprofessional to customers, etc. It's amazing how, in life, a simple shopping trip that should have ended with a simple apology ended up becoming a serious issue that requires extensive text to explain! === At this Western Beef location, their service is typically very professional, the place is clean, and prices are great. Today, there was a disaster named J. Darina/female cashier). At approximately 9:45 pm (it's all on camera), I approached her register (She didn't seem happy (facial expressions and body language are approximately 80% of communication). I politely asked her, "Miss, please price check this for me." I don't recall a verbal response, but she definitely scanned the item and pushed it to the end of the line, where items go that are being purchased. This was inappropriate because I didn't know the price. I asked her for the price, and she eventually said it. Next, I my card was not working on the machine (the machine, I later learned, was not working properly), so she came over aggressively to put the card through the machine. But I again noticed her aggression, so I politely asked, "Miss, are you okay? Are you having a bad day?" She didn't respond verbally. (Before things got to this point, another worker / manager should have intercepted.) I was very annoyed and said, "Miss, I have cancer, my sons and wife have issues, etc., and I don't act rude to customers. What are you dealing with?" Eventually, she put her hands up, rather close to my face, in a disrespectful way. I asked her, "What the hell you your hand at me like that for? I have done nothing wrong; you're the one who's been rude." (Before things got to this point, another worker / manager should have intercepted.) Another cashier, a taller lady, not sure of her name, came over, and the two of them began communicating. The other cashier smiled at J. Darina, but the cashier proceeded to be more professional. But the rude J. Darina started to walk off and was being rude. (Before things got to this point, another worker / manager should have intercepted.) I walked behind her, telling her how damn rude she was. She cursed me out but under her breath. A tall man came over, and I later learned he was the manager (tall man). He was cordial and polite about the situation and surprised when I indicated that J. Darina had cursed me out. He and I also talked, and I told him that none of us knows who anyone else is. People from all ends of the peace, aggression, ignorance, and intellectual spectrum so treat everyone with honor, dignity, and professionalism. I told him that had she been a male, my response to the rudeness would have been much more aggressive, especially when she put her hands up aggressively and disrespectfully. -- Suggestions: a) Fire J. Darina, or you send the message to staff that her behavior and climate are acceptable, and my people won't shop at that location (or possibly Western Beef franchise. Why spend where the policies allow such aggression, rudeness, unprofessionalism.) b) Once a worker is rude to a customer, don't allow the matter to continue. Pull the worker from that station/location and put someone who is more professional in that position. c) Ensure that workers have "de-escalation" training and aren't antagonizing, arguing with, putting hands at, or cursing out customers. That's not for a grocery store; sadly, that should be, but it is for a prison or mental institution. Most customers are people working hard to make a better life and go grocery shopping for food, etc. Not to argue, and be disrespected or harassed at the store they are visiting. Some hireees should not have passed Human Resources scrutiny. And if they did slip through (possibly they were very cordial and professional during the hiring process, once their true colors are exposed, they definitely are not a good match for a franchise that seeks to promote positive attributes, professionalism (and not ignorant, rude, aggressive, violent, unintelligent, behavior.) Good luck as you try to address these issues. I'll inform my church and business colleagues and family so they know about that location's potential rude staffer and look at alternative shopping options if she remains at that location! read more

Western Beef - a qr code on a roll of paper - Grocery Near Me - Bronx, New York

Weird smelling place. Has offbrand food and rude security intel that are not articulate enough with receipt checks. Expired foods I found a few times. Be careful if you come. Might run into a hoodlum that will try to ruin you read more

Every single time I go to this store and ask a worker a simple question no one speaks English,how do you live in America and not speak any English? read more

A store that says they sell food for the community sells Moldy beyond meat sausages. It's already hard enough to shop in the area for plant-based items. So when you find one, this is not at all expected. The expiration date is sept 2022 so how are y'all storing your items that it molds this way? read more

Western Beef - Moldy beyond meat sausages. - Grocery Near Me - Bronx, New York

Rude security. Told me off just because I asked for manager. Then he was rude to another customer, a black woman. I called to complain on different occasions (this is the same store where an Afro latina cursed me out and previously was very rude). Same-store where they often have expired prices for months. The government is not doing anything to help, nor are the preachers and politicians in this Bronx community. a) Western Beef must have some racism happening. Black folks in the hood hardly get jobs at these locations. b) Blacks and Latinos are blood relatives but America (and Catholic church) make sure we're divided, and that Latinos are getting preference over blacks, it keeps them on top and blacks on bottom and disrespectful Latino security guards like the A hole they have there. c) No one is helping blacks, nor Afro-Latinos, but Latinos get just a bit more love in America than blacks. d) Western Beef corporate head office sees these complaints but don't care because blacks have no legal, political, religious, leverage, and the rich blacks on TV don't care either. e) Capitalism and democracy (and the yt Yeesus) has us all screwed up. Store location: 301 Morris Ave, Bronx, NY 10451, United States Phone +1 718 402 7500| read more

I have been a customer for many years. 1. express should be fast. But it is always very slow. Some cashiers even talk to other people instead of passing products through the scanner. 2. Sometimes they stop buying the products you use every day/week. How is it possible to be 2 full weeks with no chicken patties at all? They had their own made chicken patties, and the ones in the large bag of around 20. None. I have had to eat chicken nuggets instead. Now they have a ... sausage patties instead. wtf 3. Ice Cream: I buy the large bowl of Farm Fresh ice cream (4 QT). Not sure what's going on with these. Kinda not fully frozen sometimes. Recently, I purchased one that was not ice cream at all. It was mostly popsicle. The top was entirely yellowish and hardened. I removed about 1-2 inches of solid crust. When I attempted to use the scoop tool, what was in the center was not the usual scoop slice. It broke up into chunks of crystalized ice. It was popsicle. No ice cream. The bottom was liquid with many tiny crystals of ice. it was disgusting. The only explanation I can muster is that this bowl was fully melted at some point. When this happens, the water and serum floats to the top, and the cream settles at the bottom. when you freeze it, it is no longer ice cream. It becomes a $7.99 popsicle. 4. Broken tongs for bread are never replaced. It's been years. Or with too short a chain to reach the bread on the last two bottom racks. I have also seen people touch and squeeze every bread, one by one, searching for the soft ones. No gloves. Bread should be put into the bags by the bakers to prevent this. 5. grocery workers keep their cars and stairs in the way, too often. Or block transited areas in the front or back with too many boxes or displays -- making it difficult for people with wheelchairs/scooters; or even normal people with their carts. read more

made a trip to western beef in the bronx to pick up some hamburger patties and some chicken breast and drumsticks . the prices are not bad but its the costco size like packaging of the meats that has me coming back . not only meat is sold at western beef as its really a large supermarket that has all the basic supermarket stuff with more then a few decent sales going on .i prefer the chicken as i aint a big beef eater but the selection is very good and prices are reasonable. large outdoor parking lot and plenty of cashiers so you wont wait long. overall western beef gets 4 stars on my yelp meter and they carry the diet root beer i like . read more

Unfriendly and terrible service. Husband and I got a sandwich from the deli there. Worst sandwich we ever had. Groceries and meat are overpriced. It's not a place I would go out of my way for. read more

With a focus on Latino foo products and a nice walk-in meat department this store is a pretty decent place to shop. Their steaks are high quality-- but at a much lower price than in other stores in the city. The produce is ho-hum. read more

This place has evolved. In some ways, light lighting it feels way better. In other ways, like plantains 5/$2 they are swerving on the Deegan and assuming this is midtown. Overall the cashiers are really friendly, amusing and efficient. The floor staff is disappointing. God forbid you have a question and ask the wrong person. By wrong I don't mean that they don't work there, I mean that it isn't their aisle, or basket, or cart, or problem that you can't find ground mustard. As a result you will be punished via the merry go round. You can either choose to get off without the item you no longer remember or with a serious case of resting bitch face. I choose to just walk out and go to other places for certain items. The variety is great, and they are mostly upholding the needs of the neighborhood. The prices are higher than other local shops, grandma claims this is because the clients are financially responsible for the renovations. She is always right! read more

Store is stocked with junk, lacking in healthy options. No matter the time of day you will have to wait 10-15 minutes in line to check out. No other options in the area, unfortunately. Use Freshdirdct if you can and live nearby. This place is the worse. Staff not friendly either. read more

Nice supermarket. I would say one of the best in my area especially when it comes to cuts of meat and believe it when you go... Seafood. The one drawback is that sometimes check out is long. Otherwise a nice store to shop. read more

Yes indeed still my favorite store in The Bronx. Western Beef has got me with their well stocked shelves and freezers. The food is always fresh and the store is very well kept. ( Clean! ) When ever I shop in the Bronx, this is my store to go to. That's why they get 5 star rating read more

This is one of the best supermarkets in the area. It is clean, large, and well stocked. Prices are fairly low for most items. But the lines are always sooo long every time I go, my ice cream was melting in my arms in an "express" lane so expansive it completely blocked customer flow in the front end, along with every other open checkout lane... read more

Horrible customer service very Unprofessional. Since they service an under privileged area they treat people poorly. Cashiers barely speak English. Cashier supervisor argues with customer when they ask questions. Store management is never around. Will never go here again. read more

Best supermarket in the area. Good produce selection, great meat selection and decent seafood selection. Larger than most NYC supermarkets. You cant beat the prices. My only knocks on this store is that there are never enough cashiers and the lines can be long. read more

Store is clean and well stocked although you have to check the dairy expiration dates closely. I'm deducting 1 star for the ridiculous over pricing of produce and another for the fact they never have enough cashiers to handle the customers who come in at peak times. I've had the most positive experiences here coming in either early in the morning or late at night. read more

Back in the day my mom use to work in the old western beef before it was remade and it was a good buisness and friendly environment. Now it looks great and everything is neat but I prefer the Older people running the place rather than the young ones. It gives the place a sense of direction. read more

DO NOT BUY MEAT FROM THIS PLACE! 3 different times I've shopped here, I came home with spoiled meat, which I then had to walk 10 blocks to return. They don't check their meat on a daily basis. If they did, this wouldn't happen. I've decided to shop at a different store. Also, this western beef decided that you are no longer able to borrow their shopping carts to take your groceries home. For years my grandmother who is 84, did just that and then all of a a sudden they changed it and made it a rule you couldn't without putting up any signs or anything. My grandmother had a full cart of groceries when they told her she couldn't, she then called me and When we spoke to a manager, he was a jerk and just dismissed us and walked away. These managers working there give western beef and the Bronx a bad name. read more

My biggest complaint there is a lot of non English speaking workers. when asked a question about product,or directions they claim they don't understand. If that's the case they shouldn't be on the floor. I love Spanish music but not all the time, after all, isn't that supposed to be a store for the entire community! read more

Completely unorganized... the worst... 11am and the line is so long i signed up just to voice my opinion on yelp. Never come here the sign aren't reading right.. the manger don't speak English read more