Your drivers!!!! Need some sort of training or license revoked... this idiot just merged into the turning lane leaving them more in front blocking turning cars... then decided to go through a red light while cars are turning already... I do not know how they can keep driving like this read more

Western Cab Company - Teach your drivers how to drive!!! This idiot merged into turning lane and blew through a red light... putting people in danger!!! - Taxis Near Me - Las Vegas, Nevada

This cab driver is out here driving reckless with passengers in their car. I was second at the light and they made an unsafe turn from Las Vegas blvd to spring mountain cutting other drivers off read more

Western Cab Company - Cab driver cutting people off unsafe driving, driving two lanes - Taxis Near Me - Las Vegas, Nevada

Amir is a nice Driver We need his WhatsApp number for contact Driver number 115453 Cab 0259 My WhatsApp number is 00923138497115 Rizwan BUKHARI read more

Western Cab Company - Driver 115453 Amir He is good Driver Pls ask him to contact us +923138487115 whatsapp - Taxis Near Me - Las Vegas, Nevada

Worst cab experience ever. Driver had no clue where he was going. Ended up paying $20 more than necessary for his incompetence. DO NOT RECOMMEND. read more

AMAZINGLY HONEST!!!! My wallet fell out of my purse and they returned it to me with everything inside!!! Pretty awesome for sin city-lol. I will definitely select this company over others in the future. Thank you Western Cab Company! read more

Worst experience ever. Driver insisted he didn't need the address and to us to sing location. When i told him this isn't the right place, he proceeded to tell me i said silverton. When i infighting him we tried giving him the address 2 different times, he barked at us saying he knew where he was going. Even had he got us to our requested destination, he was still awful. He was rude and arrogant and he was stingy with the air conditioner and It's almost 100° outside. Didn't get his name, but his cab was #333 . Couldn't help myself and called him a d**k when he continued to argue with me about our drop off at wrong location read more

Hit by your taxi today as they pull and side swipe us trying to cut traffic. It's fight weekend. There's traffic. Then he runs from scene. As we follow him he starts yelling about how we hit his taxi! Then takes off. See window down from rolling it down screaming out window. Here's his photo. Typical taxi drivers in Vegas! It's illegal to leave scene but apparently if your taxi driver. They run this city just like this guy. Get off your phone, wait your turn and respect laws. read more

04/17/2021 1:34am Fremont St/Downtown Western Cab #40, license plate 38C 670. Late 20s, early 30s black male with African accent. Driver refused posted rates and demanded $35 flat rate for a fare from Fremont to Stratosphere. Taxicabs are regulated by the Nevada Taxicab Authority. This practice is in violation of the licenses and applicable regulations of the NTA. I strongly encourage others to file complaints on their website, Taxi.NV.gov read more

Today, my family used Western Cab to go from Bally's Hotel to Tommy Wind Theater on the Vegas Strip. Our experience was frightening. The cab driver was named Brian Graham. Pulling out of Bally's he almost hit one of the valet workers then proceeded to scream expletives at him. Next the driver started yelling at us that everyone disrespects him. He said "I get more p#ssy than anyone!!! He proceeded to tell us about the "ho" he had at home. We nervously laughed. In a threatening tone he said that he beat up a Hoover Crip in Trump Tower. After several seconds of awkward silence, he told us we forgot to tell him to start the meter. He would have to drive us around more to make up his fare. Then he screamed at my daughter because he did not know where the Wind Theater was. When she tried to tell him, he turned up his music to a very loud level. He took out his phone and started to text while driving (which is now illegal in Nevada). Thank goodness we arrived at our destination in one piece. Needless to say, we decided to walk back to our hotel after our show was over. read more

Driver refusing to take passengers because he doesn't "like them" while sitting parked in a "No Staging" area as posted on the light pole. No other cabs, Ubers or Lyft can come through. When asked why he was behaving this way his response was, "Why don't you post a fucking Yelp review" so here we are. ‍ read more

Western Cab Company - Driver refusing to take passengers because their gay. - Taxis Near Me - Las Vegas, Nevada

Never showed up and I had requested a can that was wheelchair accessible. We waited for over an hour. This company is a DISGRACE. Do not call and give them your money! read more

Don't ever get into a cab in Las Vegas. They make up rates. Apparently their own policies don't apply to them. I want a refund for being overcharged! I wish I had -1 as a star option. read more

Driver was very rude as if we are traveling free of cost. From Vegas Airport @first he ask to move to different number, then security came and ask to take us. He was very rude thrown out trolley inside without any courtesy, closed his driver door with lot of anger. He was very rude until we drop off. Worst nightmare. Please avoid using this taxi service. I will no more use cab service . Lesson learned. Driver - 26958 Cab - 0306 (as per my receipt) read more

Very odd and disappointing early morning ride..... I departed Mandalay Bay at 4:30am for my flight, and the taxi driver was friendly and chatted a bit (didn't get his name), and asked if I wanted to go "quickest route or surface roads". Thought that was interesting phrasing, but selected quickest route, with no additional comments from me. As we approached the terminals I realized I had a $100 bill and no smaller cash and said I'd be using Amex, when he asked for payment method. He then tallied up the charge and directed me to the C.C. machine for swiping my card. The machine offered a choice of 20% tip, and increases on upward, or "Other". The driver suggested that I be "generous" with the tip because tips are an important part of his income. I selected 20% and completed the transaction with my card. In the meantime, though, we had not yet pulled into the curb area, and I realized we were not going to!! He said he'd stop the vehicle in our center lane, at the crosswalk, and I could "jump out quickly" and be careful not to get hit, since I was exiting on the right side of the vehicle into a traffic lane! On a previous visit to Vegas I had a similar experience with a driver who said due to "congestion" he'd drop me "not far" from the check-in counters, and I ended up having to walk twice as far. I thought that was a fluke, but see now that it's SOP for taxi drivers to do whatever is most convenient for them, without courtesy toward the customers - and ironically, we're the ones "supplementing their income" with tips. Some customer service training is definitely needed by the Convention and Visitors Bureau. I paid $31.34 for a 13 minute cab right (see receipt photo) at 4:54AM, and couldn't get dropped off at the curb. Are we surprised that Uber is making inroads? read more

Western Cab Company - Taxis Near Me - Las Vegas, Nevada

Used this service on Aug 24 from MGM Grand to the Palazzo. We made it from point A to point B in 9 minutes. The freeway speed was 80 MPH. Although it's nice to quickly get from one spot to the other, I felt no safety was thought of during the trip. We could not see the name of the driver. I will only use this service as a last resort. read more

I took a western cab from the Mandalay Bay. I left a tip that was too small for my fabulous driver (mind me, it was 15%!) so he started calling me names and ended up with the thoughtful 'you are a fucking jew, go back to Israel'. Thank you so much for a wonderful experience. I'm going back to Lyft. read more

Western Cab Company - Taxis Near Me - Las Vegas, Nevada

This was ridiculous! Our driver, car number 267, was extremely rude. We got in and he turned off the ac to the back of the car. My husband and I tried to make polite conversation and he not only very ACTIVELY IGNORED us, but turned up the freaking music! He had a very obvious attitude and it was the most uncomfortable ride I have ever been in for that reason. The service automatically tipped him and I added an additional tip because I always tip, but honestly...worst ride ever. I'll stick to Uber and Lyft from here on out, at the very least...at least I can get through to their customer service instead of a busy signal or constant ringing. If I could give it a zero, I would, based on their "wonderful" service. You're in the hospitality business, be hospitable! read more

Our driver picked us up at the airport on 10/26 and took us to the Cromwell. Very courteous and kind. Do not know his name but he was driving #255. When we got out of the cab at the Cromwell I inadvertently left my backpack in the car. The cab driver called dispatch and let them know. Although I paid cash and did t get a receipt and could not remember the cab company my wife remembered the colt of the car. From that I called the cab dispatch who found the driver, he can back with my backpack. Needless to say I tipped him generously. Honesty should be duly rewarded. Whoever he was thank you! read more

I almost had my brother beat one of these drivers asses. Not only was he driving wreck less with passengers in his car he was road raging towards me for not turning right at a light where it's illegal to turn right at. Honking his horn and following me and pointing at me through his window. I reported it to his company but from what I see from their reviews they must be shitty. I'm going to report this to the police too just in case they don't take complaints seriously. He should not be driving a taxi. Do better. read more

Western Cab Company - Taxis Near Me - Las Vegas, Nevada

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Horrible, my husband flew into Hobby airport was picked up and taken home (he is in a wheelchair). Driver told him the trip was to short and that it is a flat rate of 15.00. When we got home driver said he had to tip 15.00. My husband who is basically disabled veteran was to tired and needed to get into the house so complied. I will be sending this to the BBB. read more

I didn't trip the cab driver because i didn't appreciate his regards to traffic rules. He also had a poor attitude to being with when we first gave him the directions. The driver than made a racist remark when he saw i didn't give him a tip. Me being polite than said sorry, however he began yelling and honking in the parking lot. The driver actually continued to scream and yell and honk "TIPS" as he drove off like a maniac. read more

Got in a cab trying to get from Excalibur's hotel to Paris. He was confused and said Harris I said no Paris with a P. Still passed our stop and had to let him know again. We need to go to Paris you just passed it, he said I thought you said Harris. Great. Had to pay extra.... no wonder uber and Lyft are taking over. Last time I take a taxi. I'm surprised you are still in business. read more

Their Cheaters .. my fair from the Wynn to the airport was $28 and some change .. I gave her 20% tip to totall $36 .. She padded the charge to a $43 .. Don't use your credit or debit card with them .. they cheat .. use cash .. ask how much the trip will cost before hand.. No ethics.. read more

Driver turned a. 08 trip into a $33 fare. Went against the GPS to put us on the freeway and into construction. read more

Western Cab Company - Cab info - Taxis Near Me - Las Vegas, Nevada

Possibly THE worst/shady ass driver! What a way welcoming me to the city! UGH! Even though I rarely come to Vegas, it's common sense that MGM is literally right near the airport yet the idiot driver went alllllll around the strip to drop me off. Should've figured that out when he weirdly asked if I wanted to take the freeway and I responded the fastest route (NOT the most expensive route!) Think that's his way of testing me if I know my way around the city. But sure enough I was testing his ass (and using Google Map) and low behold his dumbass sure did took me all the way around! Dishonest people! Scammers! Avoid at all cost! I don't wanna spend no $$$ for sightseeing in a beat up taxi!!! Yelpers--it's best to call for an Uber/Lyft since they are taking an advantage of the situation especially for those who are out of town! I'm sure not all taxi drivers are dishonest but it sure gave me a bad reputation about them and their intentions since Uber/Lyft are taking all/most their businesses. read more

Had to catch an early flight out of Vegas. Caught the cab at Treasure Island Hotel. Used my credit card on their charge machine in the cab. I made a mistake and paid more than I should have. I caught it but the driver said he could not correct it by cancelling the transaction or crediting the difference. I would recommend using Uber or Lyft going to the airport. No problems and everything is recorded in the cloud plus you get an accurate receipt. I'm also reading the reviews on this company. It's best to avoid them. read more

Worst cab ride. Had young kids with us and this guy Fanuel Shinbulo #0264 was driving like a maniac, tail gating, honking, cutting every car off, texting on his phone: all this in a 7 minute car ride!! Not recommended. read more

What an asshole. David Haile Western Cab number 27. Refused to give me my correct change claiming he didn't carry quarters. He sped. He dropped us off nowhere near the address. What a jerk read more

It was a quick efficient ride from the Aria to the airport. Before I got out of the taxi, I somehow left my iPhone 13 in the cab and didn't realize I had done so until I was deep into the TSA line with my flight about to board. Knowing that I had to leave the phone and would probably never see it again left a sick feeling in my stomach. Luckily I have insurance and had the phone replaced but I was able to track the phone to the taxi headquarters and gave them a call. Anna told me the driver not only returned the phone to them but she was willing to ship it to me. I received the phone today and I would like to thank Anna and the driver for their honesty and help. The old phone is zapped but at least I can sell it for parts and recoup the $250 deductible. read more

Do not EVER use this cab company. The absolute rudest person I've ever spoken to. I made a reservation for a customer online. Nobody showed up. I gave them the benefit of the doubt and waited 15 minutes before calling to ask if someone was on their way. First thing out of the mans mouth was "I don't know your name." I told him the customers name and the address and he told me that nobody is coming. What a great fucking company. We ended up driving the customer ourselves. read more

No stars ‼‼ they should really go out of business there employees suck ! I was going to use my card to pay bc I only had 20 in my pocket the guy tells me no use cash bc the card charges so I pass him the 20 and said keep the change he get upset and said I waisted his time continued to be rude I took a picture and then he flipped me off finally he drove of when he seen security heading towards him EVERYONE STICK TO UBER AND LYFT !! This is why they losing there customers to them read more

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Unacceptable interaction with a cab driver and the resulting abysmal customer service. I have copy-pasted a complaint I sent to Mark at Western Cab Company after calling their customer service number and explaining my interaction. He promised that he would handle it and get back to me ASAP. I even called back at a later date requesting an update-nothing. Well Mike, and WCC, this is why people are switching to Lyft and Uber people are tired of the taxi company attitude. It won't take long for WCC to end up like the Western Casino, shuttered and irrelevant. --- I'm writing to inform you of an incident with one your cab drivers today, November 10, 2015 around 3pm in front of the 6th St entrance of the El Cortez in downtown las vegas. I was waiting for my friend to pick me up to go to lunch when a cab pulled up (cab # 114, Nevada license plate started with 509). The driver aggressively asked me "how are you going to wait for an user when there is a Vegas cab in front of you?". I replied that I was waiting for a friend, and to move on. He then threatened to "slap the shit out of me" amongst other offensive slurs. While staring at me pulls out from the fire lane and nearly hits another car. He then goes into the subway at the El Cortez, perhaps noticing at this point that I was calling your costumer service line. This man is a poor representation of your company, offensive, and unnecessarily confrontational over something that had nothing to do with him. I don't need to justify which mode of transportation I take to anyone, much less this man. I demand to know what actions were taken against him. Based on this I will make the incident and the handling of this case public through yelp and other forums. read more

I wish I could give less than 1 star. I also wish uber was already setup for business in Las Vegas because this was exactly why everyone hates taking cabs. I took a cab from the SLS to the Westgate and apparently my driver had a big problem with the short drive. Um.. Sorry that my girlfriend has style and can't walk two blocks in $300 heels and 90 degree mid-summer desert heat. Sorry that my trip was only a half a mile. I tipped the guy at Westgate a buck for whistling me a cab. I tipped my cab driver $4.00 on a $4.79 cab fee. As he drove up to the Westgate he even had some smart ass comment about it being too short ride of a ride for him and made me feel dumb for paying via cc. So what about the $3.00 extra fee. I would have gladly paid an extra $3.00 for him to not push his attitude on me and my girlfriend. Sorry dude that you didn't hit the jackpot and get someone to ask for a ride across the strip so you could take the long way and take advantage of an out of town guest in this city. Sorry your job doesn't make you happy. You got tipped $4.00 on a 90 second drive! I will never take Western Cab again (oh wait, actually I don't have a choice in this wonderfully city). FYI to anyone reading this, I would not have written this except I tried calling Western Cab at 702-736-8000 (as is listed on my receipt and when I googled them) but the line was busy for 10 straight minutes or was out of service. And a big thanks to cab number 0221 who wasn't even gracious enough to thank me for his 81% tip. In what service oriented business does the person being tipped that well not at least say thank you? Horrible service. Horrible experience. Horrible knowing that there is probably nothing that can be done to make up for this and nothing that will happen to the driver to rectify this situation. read more

Western Cab Company - Great tip. Awful service and horrible experience. - Taxis Near Me - Las Vegas, Nevada

Plus - cabby got me home in record time. Minus - it wasn't without a fair amount of drama. Driver was aggressive to anyone who was in his way or didn't move fast enough, slowing down to give dirty looks to anyone who displeased him. When we arrived at Aria he almost got in a fight with a limo driver who he mean mugged for no reason. You have a choice in this town. i'll turn these guys down from now on. These cabbies always complain there is not enough work. Then when they get it, they do this? read more

I took the cab 170 from the hotel in Vegas to a business meeting in Henderson NV. I had my GPS going as well as the driver had it on his "smart phone". I was distracted on the phone with the bank so don't know either the driver missed the right turn or the "GPS took us a longer route" but we were now going not the most direct route. I showed him immediately on my phone that we were taking the EXTENDED ROUTE that a wrong turn had been taken & was adding an addition mile onto the trip. The young driver of cab 170 refused to credit me the unnecessary additional mileage & this made my bill higher due to either driver error or GPS error either way I didn't appreciate the lack of customer service. I still tipped 20% because I could & because another's wrong doesn't make it wrong/right for me & honestly he probably really needed the $. The kicker my return route via another cab back to Vegas took me 11 miles & $10 cheaper. My trip out to Henderson was 9.5miles & 10$ more for less mileage driven. read more

I called to make a reservation for a customer. After I asked how long the wait time would be I received a pretty rude, After I hung up I immediately booked with another company online. read more

I got a ride from this company at the taxi line of the hotel I was staying at. I needed to go to the airport and the cab driver did a fine job of doing that. What was not cool though was just dropping me off, not at the curbside check-in or airline entrance of the airport, not even at the curb where the taxi cabs are supposed to drop you off. This driver dropped me off at the middle lane of where cabs are supposed to drop you off. Luckily it was early morning and there weren't many cars driving, but thanks for unsafely dropping me off. In the future, I'll be using Uber for all my taxi needs. read more

Dispatcher was nice. Location was not a problem even though we were off the strip in Vegas. Car was there within minutes, very clean. read more

Worst driver! Would not recommend they need to evaluate how they treat their clients. Especially when they have small children in car. Taxi driver # 329-9952 taxi # 6415 Arrived in Vegas with my 7 year old daughter I asked the driver what street he would be taking he went off the wall like a mad man. I then thought I should record him I ask if he normally takes the long way to the mirage he blew up. I posted the video on yelp. My daughter is upset scared and crying this man should be fired! read more

Western Cab Company - Worst cab driver made my daughter cry treated to leave us in the middle of the street I was horrified - Taxis Near Me - Las Vegas, Nevada

I've been in shady cabs. but this is the worst. their license should be revoked. dirty filthy cab.. garbage in Back seat. smelled of vomit and cigarettes.. cab driver deliberately sent wrong way even after having directions in GPS and I repeated 3 times. the credit card machine had a bag over it even though it was working under neath. he balked at taking credit card of course and used his phone app to take card. told me he was doing me a favor by waving credit card $3.00 credit card fee....wtf this is shady worst taxi I've ever been in.. had the nerve to ask me if I wanted to put gratuity... then when I asked for recipt he cleared the square trade window on his phone and said.. oops no... awful!!!! read more

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