When my son left his cellphone in a taxi, the driver found it and we received an email with detailed instructions on how to get a return label from Fed Ex. Everything was handled efficiently and the phone was delivered quickly. We were so impressed with the honesty and efficiency in handling this situation and are very grateful. read more

Formal Complaint Regarding Unprofessional Conduct and Overcharging I sincerely hope this remains the most unpleasant experience of my entire trip. As I don't live in Vegas, the general quality of taxi services in Las Vegas doesn't personally affect my daily life. However, I felt a strong obligation to report this incident to your headquarters. I gain nothing from doing this, but I am taking time out of my busy schedule because I believe this behavior is unacceptable. Incident Details: * Route: Flamingo Hotel to Gold Coast Hotel * Estimated Fare (Rideshare): Approximately $12-$14 on Lyft. At the Uber pickup area, I encountered a taxi. The driver was an Indian woman wearing a long dress and a hijab. Since the taxi was right there and the driver ask me where I go to, I asked for the fare to the Gold Coast Hotel. After making a quick phone call to someone, she initially quoted me $20. When I declined, she consulted further with the person on the phone and changed the price to $12. Since this matched the rideshare price and the car was already there, I decided to take it. She assured me she would run the meter. As I got in, she seemed visibly--almost overly--excited to have secured a passenger. Issues During the Trip: * Intentional Detour: I had checked Google Maps several times and knew the route was essentially a straight line. However, as soon as we started, she took a completely different direction. * Distracted Driving: She remained on a speakerphone call in her native language for a significant portion of the trip. When I asked if we were going the right way, she insisted we were, but then--incredibly--asked me where I was going. * Lack of Navigation: She handed me her phone and told me to type in the destination myself. Only then did she start using navigation, even though we were already headed in the wrong direction. * Overcharging: Due to the massive detour, the fare came out to $24.38. I ended up "touring" New York-New York and MGM Grand and even took a photo of the Golden Lion statue out of sheer disbelief. Unprofessional Interaction: When I pointed out that Uber had quoted $12, she sarcastically replied, "If Uber was $12, Why don't you take uber?" I repeated. "Why don't you take uber?" I reminded her that she was the one who lowered her initial quote from $20 to $12 to get me to join. She then started making excuses about fluctuating Uber prices and road construction. I originally intended to pay exactly $12 in cash and leave, but assuming she was a salaried employee, I decided to pay by card. I left zero tip, as I felt I was the one who deserved compensation for the wasted time and stress. With the rise of Uber and Lyft, taxi revenues are surely declining. If this is how your drivers treat passengers, no one will want to use your service. I believe it is vital for the company to know that you have drivers representing you in this manner. I felt like I was in India. read more

Yellow Checker Star - She, the taxi driver detoured like this. - Taxis Near Me - Las Vegas, Nevada

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I asked the Taxi driver if he had cash change because the total was $21. Gave him $40 and he only gave me back $15 and not the full $19. When I told him I would pay with card instead, he said he canceled that option so I had to pay with cash. Very uncomfortable because he would not unlock the door otherwise. Super sneaky and steals tip money from customers. read more

OMG!! This A-Hole is driving down Trop like a maniac cutting people off left and right!!! I think Checker hires the most aggressive drivers in Vegas. They're a menace to the roads!!! read more

Yellow Checker Star - This taxi driver is going to kill somebody someday. - Taxis Near Me - Las Vegas, Nevada

This taxi service is a SCAM, I got into one of these taxis at Harry Reid airport in LasVegas going to Boulder station casino. I noticed we past a street Nellis that is past Boulder Casino, then I questioned the driver as to why we were in Henderson NV. He made a turn at thr light and headed in the right direction. I did let him know although I may not be a resident anymore, I do know Vegas well enough to know where I am going. I will never take another taxi in Vegas again. My business will be with Uber every time. DON'T TRUST THIS TAXI SERVICE IF YOU ARE A TOURIST! read more

Driver smelled like shit which made the whole taxi smell (specifically it was a mixture of shit and BO), and he took us the longest way from Wynn to mgm grand to rack up charges. Total scam and loser cabbie read more

If you get long hauled double or more on the meter...simply call taxi authorities, don't get intimidated simply don't pay the fair ,.taxi authority do not tolerate dishonest practices ...some cab drivers only looking after their own interests not of the other person..also remember that "a good customer drives deserve at least 20% Gratuity since tipping is customary in Las Vegas. T.I.P.S. means To-Insure-Proper-Service . read more

Cab 3583 on Sunday Jan 23 2025 at 10:30 pm was driving like a total jerk. This guy should not be driving.

Great driver Knowledgeable of the city and talkative, nice man. I would recommend this driver. read more

Taxi 3852 made a right turn from left turn lane at university and koval at 409pm on 6/20/24 can't get a hold of a person to hold your driver accountable all because they didn't want to wait two cars back because of traffic read more

Terrible driver almost hit me and there is no way to report I call the number and they only want me to order a taxi I cannot speak to anyone. Terrible service better to just take Uber. read more

The cab was cheaper than Uber and Lyft. The driver was most personable and even recommended a few places for us to eat and I am so glad he did because we were starving and hungover read more

This company doesn't deserve even one star. I had the worst experience with my driver last night. When I got into the cab from the airport he asked me where I was headed. I told him "The Paris". During the ride to the hotel, he was great--friendly and everything. Then we ended up at Harrah's. I told him "Oh I'm sorry I'm going to The Paris". He immediately started to argue with me and professed I said "Harrah's". He told me I was wrong and kept arguing with me. I said, "They sound very similar so maybe it was just a miscommunication". At this point, he starts to raise his voice and demean me. He gets more animated and flustered. It was psychotic. I felt very unsafe with his demeanor. He then had the nerve to tell me he could take me to The Paris but KEEPS ARGUING WITH ME LOUDER AND LOUDER THAT I WAS WRONG. I told him to let me out because I was feeling unsafe with him, I was the customer and I didn't want to be around him with his aggressive attitude. I would rather be on the side of the road than be in the car with him anymore. He replies "YOU STILL HAVE TO PAY ME!". I said, "I'm going to pay you just to let me out!". I reluctantly paid but of course, I didn't leave a tip. I had to call my husband to have him grab a taxi from The Paris to get me. I was so upset. We tried to call the Checker Cab line but of course, no one picked up. After reading all of the reviews it seems like this company is terrible but nothing is being done. So I am going to contact the BBB, Chamber of Commerce, and other outlets that investigate businesses in this area. The safety of the customers is important and Checker Cab doesn't realize that. Also, we did almost get into 2 accidents. He was a horrible driver. My driver's last name was Hirsi. The cab he was driving was #3665. read more

I'm not sure about the actual drivers or price but being a bartender they make it super easy for you to call your guests a cab.

If I could give this Ahole zero stars, I would. He was a jerk from the minute i got into the car, and remained a jerk. Then he was pissed bc i would not tip him, altho he tried to get me to pay a tip. I told if he had.been nicer, I would have.tipped him, and that further made him angry. Dropped me off on the street in front of the "giant" warehouse i was going to. Had to call my friend and she needed to come get me. A nice lady on the.side of the street witnessed it and made sure.i was ok. read more

I'd give them 0 stars if I could. Every place starts with 3 stars. Booking: -3 stars That's right, -3 stars! The phone tree is horrible; it takes multiple callbacks to get their idiotic AI to recognize the address you're requesting a taxi for. Their webpage is no better; no email confirmations are sent. Getting a taxi in the 21st century should not be a chore. I like to use taxis and not Uber or Lyft because I like the idea of supporting professional drivers who are licensed and regulated. I have to re-think that ideology now. read more

these drivers can't drive and endanger your life. better off using uber or lyft cause they're actually professional and safe read more

Yellow Checker Star - typical taxi driver from this business not knowing how to drive - Taxis Near Me - Las Vegas, Nevada

This guy was weaving in and out of traffic by virgin went down the turning lane and almost clipped my front end no wonder they have 1.7 Stars read more

Yellow Checker Star - This guy was driving a fare, 2 guys weaving in and out of traffic and almost clipped my front end no wonder they have 1.7 Stars - Taxis Near Me - Las Vegas, Nevada

Worst experience ever!!! Cab 3645 complained to us as soon as we got into the vehicle how we could've just walked and telling us we were a waste of time. He could've taken someone else to the airport instead. Ummm 20 mins in the heat plus it didn't matter, it's not like it was a free ride. When we got to our destination it was 6.95 so I gave him a $10 and yes I wanted my $3 back since he was rude to us. He got mad I didn't want give him a tip. I said I wanted it back and if he would've been nice then I would've but no. He started yelling at us and calling us names. B get out of my car. F you blah blah We had not said any curse words to him. Horrible horrible service. If I could give a zero I would. read more

I was in Wendy's and a taxi came through the drive through. The driver got angry because of a mistake and she was screaming at the kids who work there. Horribly. They corrected the mistake but she kept screaming at them. I wanted to call dispatch to let them know but there is no way to get in touch with them. Unacceptable. These are kids. They are trying. No human deserves to be spoken to like that. Cab number 3681, shame on you. I hope no one ever talks to your kids like that. read more

First we had no trouble getting a cab within seconds of our arrival at the hotel departure area. The driver was pleasant and so very helpful arranging all of our bags safely and securely. There was no question as to the cost of the trip to the airport. It was posted and not any more than it had cost us to arrive several days before via uber. Driver was skilled, alert and knowledgable. Gave us some wonderful pointers for our next visit. Because of the rush of departures at the same time we were quick to get out of the cab and it wasn't until we got to the next leg of our trip that I realized I had left my phone. Because she had given me a receipt I had all of the information I needed to contact the cab company, locate my phone and have it delivered to my home. Wonderful customer service with a pleasant attitude helped me through all of the steps from my initial call to the connection to the office that would forward it to me. Thank you Yevette and our driver, Dianne. Pleasure using your service. read more

I was a driver for this company for 3 years. I was so happy to leave. They changed the numbers in the account room. Most of there taxi breaks down. They cheat their drivers. You pay for fuel. read more

We had the pleasure of riding in Tom Koone's #103117 cab twice during our recent stay in Vegas. He was very pleasant & polite, something that has been missing in Vegas for years. I hope we have the opportunity to ride with him again on our next trip! read more

Thank you Bill Tumtas for your honesty and service to take us home from the airport and returning my wife's laptop computer which, she had forgotten in the back seat. Outstanding taxi company with trustworthy drivers. read more

Yellow Checker Star - Signed receipt. - Taxis Near Me - Las Vegas, Nevada

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By far away, chick cheaper than Lyft or Uber. Will accommodate 1 to 20 guys even special accessibility will come to your home or anywhere needed. read more

If I could give negative stars I would! This woman picks us up her cab beeps and beeps like the door is open but it's not. Our seat belts are on. But then the beeping doesn't stop its now a long loud constant signal. It finally stops half way thru the ride. Then she has the windows down Like it's NOT 90 degrees out. She's was rude asf. Slow asf. I barely made it to my concert on time. So then at the end of the ride she tells us her card reader doesn't work and we have to call some stranger give our card info over the phone. I told her I'm not doing that. Then she gonna tell me to calm down it will be ok. Like what? Then I told her don't tell me to calm down and that I didnt like nothing about this ride. I also had no intentions of giving her a tip that we now had to run into the casino to get change for. She tells me Fuck you. So I get out take pics and go into the casino to wait for my husband to get change but she jumps out to confront me like I need to steal $20. Then Trying to tell me that I should have enjoyed her ride and if I was hot I should have said something which I did and all she did was put her arm out the window. I will never take their cab again. I'd suggest you don't either. Not if you want a respectful classy non ghetto ride with a professional. I didn't take a pic of her face and I never once cuss out this woman or say anything to her but Im.not giving a stranger m6 card info over the phone. She was shady asf. The whole thing was shady. Anyways she a chubby dark skinned black woman in her late 40s. Doesn't comb her hair but puts a hat on with a mask. Here are her cab pics tho read more

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Driver had the audacity to complain about the tip even though the fare was $30 for a less than 10 minute ride to the airport from the Resorts World. Once he saw the tip, he stopped the car in the 2nd lane (not at the curb) at departures with cars still passing on the right. Very arrogant, unprofessional, and unsafe - he's lucky he received anything at all. read more

The car we took from the airport to our hotel did not wait until everyone was seated and buckled. He drove off and merged onto a highway while I was installing my kids car seats. I wasn't even seated yet, let alone buckled. My kids were not buckled when he started driving. I told him we were not bucked but he did not respond. This is inexcusable! read more

I forgot my phone yesterday in taxi when i i left it at 0400 on 04/25 at Oyo Hotel, can you return it please, vehicle is 3745, driver id 109891, my name is yann roger, its important for me to get it, thks. read more

Worst cab company to work for in Las Vegas . Bug / Dirt infected cabs . Treatment of Cab drivers is an insult . Treat dishonest cab drivers better than honest cab drivers . YCS cab Las Vegas is a money grabbing company . Karma is something . read more

Took to a longer route under the pretext that the valet said a different place which was not true as I confirmed where I wanted to go. It was all to charge double the amount read more

Had the most horrible experience! The cab driver was very agitated as soon as we got in. As we got out he was yelling at to hurry and pay but we had to wait until the monitor told us to remove card. Road rage like I've never seen it before. I've attached his @below. read more

Yellow Checker Star - Taxis Near Me - Las Vegas, Nevada

I would do zero stars if I could. Our driver had road rage and ripped me off for $15. I wanted to pay cash for my $25 fare and he immediately printed a receipt. I only had two $20 bills on me and he conveniently had no change. I asked to pay by card instead and I was told I couldn't because he already printed the receipt. Never again! I'll stick with Uber. read more

My family and I were waiting out front of Circus circus for our car to be brought to us when we saw an older white heavy set male throw all his trash outside his window...(a cup and napkins) I walked over and picked the cup up and sat it on the hood and said sarcastically " you dropped your trash" as I walked away he threw more napkins and trash out of his window. Then took off erratically.... this driver isn't representing your company to well...... read more

Yellow Checker Star - Taxis Near Me - Las Vegas, Nevada

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Now that I see the reviews, not surprised but when you stand in the taxi line at the hotel, you take what you get. Driver James Betts was a driver. I paid the rate of $21 flat rate as posted, he did not provide any service and when I asked for a receipt and handed him his $21 he insulted me saying I was cheap and what's wrong with Canadian's don't they believe in tipping. I hope Mr Betts supervisor reads this and can help him to understand tipping is for service, an experience which he provided neither. In the future we will use more uber and lyft drivers as I will have more choice in who I support with the money that I have to also work hard for and provide 'service' not just expect. read more

Took me on the long way home and I called him out on it. He stated that this was his preferred route...well, what about the customer....what a DB read more

This guy doubling the speed limit through Howard Hughes pkwy and up spring mountain. Weaving in and out of traffic driving reckless. Hope they review the video from the car today from 15:15 to 15:25. Feb 26. If the company doesn't care about safety, guess it is what read more

Yellow Checker Star - Almost hit me. - Taxis Near Me - Las Vegas, Nevada

Rude. Should be ticketed. Driver using a wheelchair accessible taxi feels he can use a handicap parking space just because he drives an accessible taxi! He did not have a handicap placard, nor is he disabled. But he went in to eat (maybe gamble) at Ellis Island Casino today and took somebody's space that really needed it! 5/10/2019 @ 6:30pm. read more

Yellow Checker Star - So that makes it ok to park there and go get lunch? - Taxis Near Me - Las Vegas, Nevada

Called this company to order a cab and they confirmed it would arrive at 1:45pm. At 2pm we canceled and drove our friends to the airport on our own. First I waited about 15 minutes while trying to schedule the cab. When I called at 1:55pm to ask about eta... They hung up on me. I called back and canceled. This is exactly why I prefer to use Uber. Can companies can't complain that they are losing business to other ride share type companies if they can't keep up with the competition. read more

In a cab right now from LAS to hotel. Hoping we arrive alive. Driver Laronda Shorts #28269 stopped in the middle of an intersection without warning and other drivers had to slam on their brakes. And then after a prolonged conversation when she told us we were pronouncing the name of the hotel incorrectly and she knew better than we did, with her calling the Vdara the "Vdaria", she took us to the wrong hotel and then got ride and aggressive. I think she should not be driving herself or others and I am now going to call the company to complain verbally. We paid in cash to get out of the cab as quickly as possible and away from her. read more