Taxi Cab reviews are usually as good as one's last ride. Ours last night from the Venetian back to…read morethe WorldMark was perhaps a bit more in cost than an equivalent Uber, but considering the time and circumstance factors, we made a good choice. The Formula 1-related work has significantly made walking or driving along the Strip to be extra difficult. So we really appreciated this particular driver's skill in navigating us out of that street and then directly back "home". Things were a bit tight inside the cab as there were 4 of use, but it was comfortable enough. A few of us even slept most of the way back.

Took off with my luggage in the trunk! And I'm still trying to locate it! Unbelievable.read more

Always on time and when you need them, service is excellent…read more If you get stranded they will send out a Designated driver to pick you up, drive you in your own car, park it wherever you need... there's a second car following so the driver is never left stranded. Also the service is open 24/7, love all the drivers and customer support.

Great service that really ensures the safety of everyone on the road! The folks running this…read morebusiness are fantastic, they really care.

When my son left his cellphone in a taxi, the driver found it and we received an email with…read moredetailed instructions on how to get a return label from Fed Ex. Everything was handled efficiently and the phone was delivered quickly. We were so impressed with the honesty and efficiency in handling this situation and are very grateful.

Formal Complaint Regarding Unprofessional Conduct and Overcharging…read more I sincerely hope this remains the most unpleasant experience of my entire trip. As I don't live in Vegas, the general quality of taxi services in Las Vegas doesn't personally affect my daily life. However, I felt a strong obligation to report this incident to your headquarters. I gain nothing from doing this, but I am taking time out of my busy schedule because I believe this behavior is unacceptable. Incident Details: * Route: Flamingo Hotel to Gold Coast Hotel * Estimated Fare (Rideshare): Approximately $12-$14 on Lyft. At the Uber pickup area, I encountered a taxi. The driver was an Indian woman wearing a long dress and a hijab. Since the taxi was right there and the driver ask me where I go to, I asked for the fare to the Gold Coast Hotel. After making a quick phone call to someone, she initially quoted me $20. When I declined, she consulted further with the person on the phone and changed the price to $12. Since this matched the rideshare price and the car was already there, I decided to take it. She assured me she would run the meter. As I got in, she seemed visibly--almost overly--excited to have secured a passenger. Issues During the Trip: * Intentional Detour: I had checked Google Maps several times and knew the route was essentially a straight line. However, as soon as we started, she took a completely different direction. * Distracted Driving: She remained on a speakerphone call in her native language for a significant portion of the trip. When I asked if we were going the right way, she insisted we were, but then--incredibly--asked me where I was going. * Lack of Navigation: She handed me her phone and told me to type in the destination myself. Only then did she start using navigation, even though we were already headed in the wrong direction. * Overcharging: Due to the massive detour, the fare came out to $24.38. I ended up "touring" New York-New York and MGM Grand and even took a photo of the Golden Lion statue out of sheer disbelief. Unprofessional Interaction: When I pointed out that Uber had quoted $12, she sarcastically replied, "If Uber was $12, Why don't you take uber?" I repeated. "Why don't you take uber?" I reminded her that she was the one who lowered her initial quote from $20 to $12 to get me to join. She then started making excuses about fluctuating Uber prices and road construction. I originally intended to pay exactly $12 in cash and leave, but assuming she was a salaried employee, I decided to pay by card. I left zero tip, as I felt I was the one who deserved compensation for the wasted time and stress. With the rise of Uber and Lyft, taxi revenues are surely declining. If this is how your drivers treat passengers, no one will want to use your service. I believe it is vital for the company to know that you have drivers representing you in this manner. I felt like I was in India.

My family had an awful experience with one of these horrible drivers. His name was ILKO MITRIKOV…read more Name: ILKO MITRIKOV Permit number: TA31966 Cab number: 5253 RIDERS BEWARE 1. ILKO MITRIKOV took the most indirect route on our drive to Circa. My group of 8 split up into two cars at the Park MGM and left within 30 seconds of each other. The first group of 4 showed up to Circa approximately 15 minutes before our car got there. ILKO MITRIKOV drove us on the back roads and led us directly to a closed street in the art district, presumably to rack up a higher bill. Our bill to go from Park to Circa was $10 more than our other groups ride, and we all went to the same place. 2. When I confronted ILKO MITRIKOV about this he jumped out of his car and got in my face and placed a finger on my chest. I told him to call his supervisor as I would love to report him and his route and he went back to his van without a word. 3. ILKO MITRIKOV was covering his identification information in the drivers seat on purpose. I have pictures documenting this. Felt pretty shady and uncomfortable when I noticed this. Also im pretty sure that the drivers need to have that information visible at all times right?

Beware! Risky Driver! I just had very scary incident with this company, when taking a ride through…read morethe Taxi vally service on the Paris hotel, After asking for an invoice for the ride the taxi driver gave me a torn paper with no invoice information on it. I told him that and he then asked me to go print the invoice from the back seat computer, while taking my luggage from the trunk, I went to the passenger door to print the invoice and the driver took off in a hurry while I was in front of the door, almost running over my leg, It was a very scary moment, I am thankful I did not get injured and in the end sadly I was also left without the invoice. I have a photo I took of the taxis back side also showing this was a whittle sea cab. The numbers on the back was 5271 it was a Ford Ranger from the Taxi Company Whittlesea plate number had 24D-Y77. Keep safe and stay away.

Brenda is legit! She is friendly and helpful and reliable. She called to confirm my ride the day…read morebefore.

I came to Las Vegas for a river trip and needed to be dropped off and picked up from the Hoover Dam…read morefrom Las Vegas. I did not trust Uber to come that far to pick me up and at the specific times needed. Brenda is a person you work with, not an app. How refreshing! She was so easy to plan logistics with by call and text. She was on time and great company. I am recommending Brenda to all my friends that come through Vegas and Boulder City and definitely will use her services again when I'm back In town.

Before the cab service went computer which idonot understand now our dispatchers very nice and…read morehelpful told schedules ride dry Very nice taxi drivers thisgood taxi sevice always help me get my service dog up and back. To my very close. Veterinary. For my pet wish I could talk a live dispatcher not any more I appreciate all your help for many years thanks and b Getting me up and back with groceries from. A ride to our markets

7/18 6:45pm. My driver in car 1374 just nearly killed us and people in a crosswalk. Tried to cut…read moreoff traffic, then chose to make a right turn from the middle lane because he didn't want to wait in the turn lane and almost hit pedestrians in the crosswalk. If that wasn't enough he ran a red light right after and almost got us t boned. Don't use if you value your life.

Your drivers!!!! Need some sort of training or license revoked... this idiot just merged into the…read moreturning lane leaving them more in front blocking turning cars... then decided to go through a red light while cars are turning already... I do not know how they can keep driving like this

This cab driver is out here driving reckless with passengers in their car. I was second at the…read morelight and they made an unsafe turn from Las Vegas blvd to spring mountain cutting other drivers off

Only in LAS VEGAS, but most likely many destination. Took a cab three times over a weekend 12…read more/13/24 -12/15/24. Two of three upcharged and each driver acts ignorant and states he is unable to change it. One example of the $29 flat fee from my hotel region to the airport which we confirmed with the driver before getting in. How about $48! First trip since Uber/Lyft days using a cab and will be our last. Should have checked reviews ahead of time and would have avoided, but the good thing we all have choices and life goes on so don't let things like this even put a hiccup in you day. Happy travels and do your homework!

Great service door to door. Just slightly more than an Uber or Lyft with no ride share. Pleasant…read moredrivers.

One of the best parts of a great memory made for my best friend's little wedding arrangement!…read more Sümbüle (Cindy) was phenomenal! From our pickup at the airport to the downtown area for the simple wedding arrangements to a great photo op at the "Welcome to Las Vegas" sign to the drop off at our hotel. everything went perfectly! Sümbüle was caring, compassionate, charming and most accommodating in every way. She looked after us as if we were family to her. I'm so glad that I didn't have to drive or find parking. She was amazing! The next time I come to Las Vegas with friends, I hope I am lucky enough to get her again as our driver and guide! She was one of the most personable people I have encountered in Las Vegas! Overall, the service from the company was outstanding and definitely worth 5 stars!

We were a little skeptical at first but man we are so happy we went with this driver. We got picked…read moreup at 7am (driver arrived earlier than pickup time). Driver's name was Bear. Absolutely great person, professional and super friendly. I highly recommend him. I think this type of driver should be the gold standard.

Got a ride to the airport. When we arrived at the airport, his pay machine was not working. (It…read morewould not allow me to use my credit card.) He tried rebooting it I think, but it didn't work. He then called it in as a manual transaction and reiterated the fare and asked if I wanted to add a tip. AFTER he hung up with his company, he tells me that there's a $3 manual transaction fee... I was late, so I didn't have time to sit and argue about it and wait for him to call his company back, but WHY would I be charged a manual transaction fee when it's the company's fault the machine in the cab was broken?! ***AFTER READING OTHER REVIEWS, IT SEEMS THAT THEY TRICK PEOPLE WITH THIS $3 FEE SCAM OFTEN*** On top of this, I found out after I left the cab that he had dropped me at the wrong terminal. The terminal I needed to be at was apparently at the opposite end of the airport. I've never departed from mccarran, so I didn't realize it until I left the cab. To be fair, I should have been paying attention while he was driving, but I travel often and I've never had a cab drop me at the wrong terminal at an airport.

DISHONEST!!! Taeme, the taxi driver, took the long route and did not turn off the meter when we…read moregot there. A 13 minute ride turned into an 18 minute drive that cost us $42. (We ubered back and it only costed $19) Shame on you. Scammers should lose their license.