Wonderful experience everytime I visit the staff here at Stone Glen Dental Care. Even in light of…read morethe pandemic, they take great precautions to ensure that I feel safe. Very accommodating. From the time you walk into the door, you are greeted with warm welcomes by the staff. Exceptional dental care from the staff (I see Dr. Bui, 10/10) who take time to educate you about your dental needs and preventative measures you can do at home to avoid procedures in the future. Finally I enjoy the comfy, relaxing chairs and having the option to watch Netflix while work is being done.

My family has been going to this dentist, Dr. Nguyen, for years! Utilizing both dental Insurance…read moreand their membership plan. It wasn't until we arrived at the appointment this week that we were informed of an EXCESSIVE price increase in their membership fee from $300 annually to $400 annually for each (3) family member (no discount offered for multiple family members). The office staff informed us that the new plan price includes a 3rd office visit. Who goes to the dentist for a cleaning 3x a year? Every 6 months is sufficient. We cancelled this appointment and two other future appointments. Our family changed to another dentist in the area with a reasonable membership plan. Lack of communication...EXCESSIVE membership plan price increase.

I brought my son in for a cleaning and some same day treatments. I expected to be there for an hour…read moreor two. We were there from 9am until 2:30pm. He needed a couple fillings, his cleaning, two crowns, and a minor extraction. The doctor just kept taking breaks. At one point she took a break for an entire hour without explanation, and she kept having to re-numb my son because of these breaks. The assistant (Jenna) was so gentle and kind to my kiddo. The manager and front desk staff were so great and so understanding. Thank goodness my kid was patient, and I was able to ask my boss for more time off. The work itself was good; it was just the lack of time management on behalf of the doctor that detracted from the experience.

They have amazing workers and do an excellent job!If you want better teeth or need a clean i would…read morerecommend here!Ive been going here and they impress me everytime i need a clean.

Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

Office staff is a joke. Learn customer service. I tried to reschedule an appointment for a simple…read moreteeth cleaning and was told no by the rude office girl Asia. I show up for a 7am appointment and I am shown a cancellation form. Took me asking multiple times to receive any form of contact info for an "office manager". Also told me that me that my brothers insurance was accepted and after 8 months and 5 separate visits, received a surprise bill and told they do not accept his insurance. Told me some bs about how it took awhile to fax over insurance information from provider. Never received one call from the non existent office manager. Dr. Young is great but will not be retuning after multiple problems with his front desk staff who only know how to swipe cards and setup appointment. Extremely disappointed after I have had extensive work done at this office.

I've been going to pickett for years. i started going to him before turning 18, wanting a more…read moremature sensory. I was recommended by someone to go to him. He was amazing , i told him my history and everything about my medical experience and jaw birth defects etc. he was excited to work with me and i felt safe in his office. In early 2023 i got my teeth cleaned and talked about how a potential surgery was in the future and thats why i came in to get my teeth cleaned and prepped. he cleaned me up, i had my one hygienist i would go to and i loved her. Later that year i ended up having major surgery and didnt ending up coming back until february 2026 when i informed them i had the surgery. it was a big recovery and i had just gotten my braces off. i was there to get a deep clean and it went great. i told him again i had surgery and he said great! they found 4 cavities and said that was not bad for everything ive been through. i scheduled my appointment to get my teeth filled and appointment was good! march 2026, when i came to the office i asked if they could just do two out of the four due to anxiety because i already expected myself to not take it well. they said yes and they are gonna do the right side so i let them start and i was fine at first. i did have some anxiety and they know i have anxiety and the meds i take. when dr pickett came in and said hello it didn't even seem like he knew who i was. obviously he knew i was his patient but it seemed like he totally forgotten about my medical history on that side of my mouth. so i let them start and i didn't say anything the whole time i let them do there job and i was having some pain and making quiet noises to help the ease. the hygienist had that very fake tone of voice , high pitched and almost talking to a kid mind you. that was upsetting me. she would tell me after i have pain that i may feel pressure , at one point i was hyperventilating and she was telling me the more i struggle to breathe the harder this is for me. at this point they have shot me up 6 times with the numbing stuff. i cant feel my nose , to breath. i'm having an anxiety attack and they have no symptoms at all for me. they did not care , they just wanted to get me done with and move on to the next . my feelings did not feel validated at all and just kept shooting me up with medication. at one point doctor pickett said "stop making noises ur gonna scare my other patients and think im hurting you" , he was in fact hurting me , and stretching out my fresh two year old jaw that just got worked on and STILL HEALING. it's been 6 days and im hurting, in discomfort. sad that i couldn't feel comfortable in my own dentist that i've been going to for a long time , that i thought new my history and my problems. at the end they asked me to bite down on a piece of black paper to see my bite and i was numb and also my jaw doesn't move like normal jaws. she was telling me to weird moments w my teeth while being numbed up 6x and a TITANIUM JOINT IN MY JAW. yes maybe i had attitude bc i was in pain and in distress but there was absolutely no reason to decline practice towards me. i am very disappointed, sad , mourning my long time at the practice and knowing my history and supporting me through my journey to it my surgery that took forever to have. dr pickett and his hygienist that helped him that day just didn't care about my trauma and anxiety. there was no support and overall just rude comments. i ended up being silent for the rest of the appointment and even when i got up to the front and PAID my bill. didn't book my 2nd appointment. 6 days later im calling the office back to schedule my next appointment to get the other two teeth done. i say what i want done , they ask for my name and the lady over the phone went silent and put me on hold. 5 minutes she comes back and tells me ive been kicked from the practice. she had no reasoning , they said they sent a letter but it was so early still i haven't even gotten the letter yet. i couldn't even get a chance to tell them that i was still hurting. in discomfort. i asked why what was the reasoning and she told me he said that i would be better off going somewhere else. IVE BEEN GOING HERE FOR YEARS WHAT DO U MEAN!!!! i started crying and i just hung up. i'm in pain, have more anxiety than ever and i did absolutely nothing wrong for him to kick me. with no answers and having to retell myself to a new dentist and have the chance for this to happen again somewhere else . dr pickett im very disappointed and u had no reasoning to do that. obviously they dont know how to handle patients with dental anxiety and trauma.

I have trigeminal neuralgia so it is not easy to have my teeth cleaned…read more They are so professional , friendly , and I couldn't be more pleased Unfortunately, they don't accept my new insurance I'm thinking about just going there and paying full price I don't want to go to anyone else !

I had a deeply disappointing experience with Keller Parkway Dental when I needed prompt care for a…read moredental infection. Despite being in significant pain and clearly explaining my symptoms, the office refused to call in a prescription for antibiotics without first seeing me. Unfortunately, the earliest available appointment was several days away--after the weekend--which left me without necessary treatment during a critical time. In situations where infections can escalate quickly, I expect my dentist to take pain and potential health risks seriously. Instead, I felt dismissed and unsupported. To make matters worse, the staff member I spoke with was rude and dismissive, which added to an already stressful situation. Ultimately, I had to seek care elsewhere and was able to obtain treatment quickly and affordably. This experience has made me realize the importance of asking future dental providers how they handle urgent situations before becoming a patient. Had I known that it was even possible to be asked to wait several days while having an infection before even seeing them to get a prescription I would have never chosen this dentist in the first place. My next dentist that will be the first question out of my mouth how do you handle critical care? Here I am saving tons of money to pay to this dentist for them to do lots of work and now I'm left looking for a new one Based on my experience, I cannot recommend Keller Parkway Dental to others, especially if you value responsive and compassionate care during dental emergencies.

I have been coming to this office for a while now and must say i am very pleased with the service i…read morehave received. They have done 3 of my wisdom tooth extractions and 2 crowns on other teeth, as well as multiple fillings. Every time i walk in, i am greeted by the kind lady at the desk and i am asked im im feeling better from my last appointment. This shows that you are well taken care of and they genuinely care about your smile. Cant recommend this location enough!

DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.

Blue Sky Smiles Dental Care is hands down the best dental office I've ever been to! Doc is not only…read morehighly skilled but also incredibly kind and patient. They take the time to explain everything in detail and make sure you feel completely comfortable before moving forward with any treatment. The staff (Kelly) is just as wonderful--friendly, professional, and always welcoming. From the front desk to the hygienists, you can tell everyone truly cares about the patients. The office itself is clean, modern, and creates a very calming atmosphere, which makes such a difference if you're normally nervous about dental visits.

I used to be a patient of Blue Sky Smiles until I had to reschedule my cleaning. Unfortunately I…read moregot very sick and was hospitalized. I nearly died and am lucky to be alive today. I had to cancel my cleaning appointment. This was back in July. They will NOT reschedule me! I have been calling and calling and they are so rude!! Saying they have no estimate of when I can be seen. It is now the end of December and STILL they have no plan for me. It is quite clear that their office is in complete disarray and their office manager is clueless and very rude! I have never been treated so poorly trying to reschedule an appointment. You'd think I had some disease the way they treat me! (I don't, perfectly healthy now) Now that I have a NEW dentist, I discovered even more of what was wrong with Blue Skies. They were trying to get me to do services I did not need! My new dentist is much less greedy and treats me like a patient, not a source of income. Blue Skies was trying to talk me into thousands of dollars of cosmetic improvements that I don't need. I wanted to like them, their office is clean and the personnel are friendly, but the way they are run and the office manager's total rudeness, I would definitely recommend finding a different dentist!

I left a review years ago but I'm leaving an update today. My son and I have been coming here since…read morewe moved to Texas in 2013. He is an adult and continues to come despite now living an hour away. We love coming here. There have been small staff changes over the years however the loving environment, care of patients, detail and love remained. I had an appointment yesterday after a very long an exhausting day. It actually got better when I walked in and saw their faces. Pretty sure I fell asleep during my cleaning lol. I will continue to come here as long as I live in the DFW area. I live everyone here. They always remember us and conversations start where they last ended. They are so nice and friendly.

With 40+ years of dental issues and complications i have obtained Dr Wall is honestly the best…read moreskilled dentist I have ever visited. The team was all so kind, professional, and made me feel completely comfortable. Treatment was so gentle i seriously never felt the pain of a shot!! Now that is some talent!!! Everything was explained clearly during procedure and did not feel overcharged in pricing like other dental offices I've been to. I highly recommend!